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Workplace from Meta

Workplace from Meta

Overview

What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

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Recent Reviews

TrustRadius Insights

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Enterprise Live

$2.00

Cloud
per month per user

Enhanced Admin & Support

$2.00

Cloud
per month per user

Workplace Core

$4.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workplace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4 per month per user
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Product Details

What is Workplace from Meta?

Workplace is a business communication tool from Meta that helps teams stay connected in a simple and secure way. With familiar features like Live Video and Groups, users can share information, engage your employees, build culture and connect people anywhere, anytime. It is designed so the user doesn't need to be an IT genius to use it, and so that anyone can pick it up and get started straight away.


Workplace integrates with tools like Office 365, Google Workspace and ServiceNow, or the user can build custom integrations to connect any other tools relied upon. The vendor states that security and privacy are at the heart of Workplace - user data belongs to the user, and it is kept separate from Facebook.


Workplace boasts over 7M users worldwide.

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

Workplace from Meta Integrations

Workplace from Meta Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesGerman, English, French, Italian, Japanese, Portuguese, Spanish, Vietnamese

Frequently Asked Questions

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Workplace from Meta starts at $4.

Microsoft Teams, Slack, and Microsoft Yammer are common alternatives for Workplace from Meta.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of Workplace from Meta are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(280)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users have found it beneficial for various use cases, such as sharing activities and showcasing the work of different departments and teams. The software facilitates collaboration by collecting information and gathering feedback for events. It has also helped create a sense of community, especially for remote or distributed teams. Workplace by Facebook enables effective communication between different departments and teams, making it ideal for inter-department projects. Users appreciate its convenience in sharing large design files and collaborating on projects without relying on email or other channels. The platform has been used for posting, advertising, communicating, promoting, and educating clients about company services. Additionally, it addresses employee communication and engagement issues by running campaigns to improve engagement and address survey feedback. Workplace by Facebook has been especially valuable during the pandemic, allowing organizations to lead teams remotely, make announcements, and facilitate conversations among colleagues at all levels. Its effectiveness in improving corporate culture and morale is evident through enhanced conversations and communication between colleagues, peers, and senior leaders. The software replaces other collaboration tools, improving centralization and organization of team communication. Overall, Workplace by Facebook offers fast and efficient communication through instant messaging, video chats, project collaboration features, and news sharing. It provides an easy way to inform colleagues about daily events, new projects, and provide access to files and forms. The tool saves time in meeting organization through conversational meetings while improving coordination for better teamwork within small organizations. Workplace by Facebook has emerged as a solution to improve collaboration across organizations with its focus on fast communication and organizing collaborative ideas. It reduces reliance on email conversations for remote users while fostering a sense of belonging that increases employee retention within organizations. The platform's success is supported by encouraging leadership communication, active participation from associates, connecting different locations and teams for collaboration purposes using champions or team leads to increase activity on the platform.

Workplace has become an integral part of company-wide communication and collaboration strategies. It serves as the main broadcast communication tool alongside email, enabling themed groups for sharing updates and information among different departments and interests. Workplace Chat is used as the primary direct messaging application for efficient communication throughout the company. The platform significantly reduces internal email traffic while creating communities of interest within the organization. It is valuable in remote work scenarios, allowing employees to stay connected while working from home and facilitating large-scale meetings through broadcasting and recording features. Users utilize Workplace to share tips, personal life experiences, and other relevant information. The software is recommended by users and has been adopted by some of them. Workplace serves as a communications and collaboration platform for sharing ideas, brainstorming, and disseminating important company news and updates. It is also used for quick polling and surveys to gather feedback from employees. New employees are introduced to Workplace as a way to get up to speed quickly and integrate into the company's communication channels. The software has found applications in various departments, such as the research department, where it is used to receive daily work details and for after-office hours communication. In musical organizations, Workplace helps communicate with all workers and maintain effective communication between directors and their teams.

Marketing and sales departments are among the most active users of Workplace, utilizing it to share insights, improve communication, and enhance collaboration within the organization. By solving issues related to communication, organization, and management, Workplace provides a centralized hub for daily interactions and work. This has become especially important during the COVID-19 pandemic when remote work has become prevalent. Workplace enables organizations to broadcast events, celebrations, and announcements to all employees easily. It functions as a central messaging tool for posting updates, creating group chats, and checking in with each other.

Workplace by Facebook finds applications across departments in an organization. For example, HR channels use it to publish urgent updates while providing a platform for colleagues from different departments to discuss activities, share documents, and provide project updates. By keeping the whole organization connected socially and professionally, Workplace contributes to improved employee morale and satisfaction.

Real estate agencies have utilized Workplace to bring all realtors and workers together on one platform for effective communication, document sharing, and referrals. Its implementation brings transparency and employee-friendly communication across the organization.

Workplace serves as the central communications hub of companies looking to foster a sense of belonging among their employees while keeping them updated on important information. In an office that works on geographical map elaboration, Workplace is used to communicate goals, map reviews, delivery times to customers, and analyze factors such as region inclusion. The software also helps connect international offices on one digital platform, allowing employees to share knowledge, collaborate, and get to know one another. Workplace from Facebook meets the communication needs of large organizations with a large number of employees, facilitating 1:1 connections across the globe.

PR departments leverage Workplace to connect with followers on a more direct and personal level, enhancing recruitment efforts and expanding networks. However, some users have faced challenges with integrating Workplace into their workflow due to privacy concerns associated with Facebook.

Overall, Workplace by Facebook has emerged as a versatile tool for organizations to improve communication, collaboration, and engagement. Companies use Workplace on a daily basis for communication, including text and audio calls, sharing important information, project updates, and social posts. It has become an essential platform for group collaboration, project management, meeting assistance, and integration with other applications like Office 365.

Non-profit organizations have found Workplace to be a convenient and easy-to-use tool for file sharing and group chat. It serves as a central hub of communication within organizations, helping members stay informed, aligned, and focused on shared goals. International organizations with offices in multiple countries have adopted Workplace as a forum for networking, social interaction, and collaboration.

The software offers benefits across various departments such as Marketing, where it supports social media management and message hierarchy. Workplace by Facebook replaces the need for multiple disparate technologies by serving as a centralized location for company communications, including internal chats, company announcements, and wikis.

Users who switch from other communication tools like Slack often appreciate Workplace's tidier organization and its ability to discuss different topics in separate publications. Moreover, its familiarity as a Facebook product drives people to use Workplace more than other applications. Its features such as news feed, live streaming, voice and video calls make it a comprehensive solution for effective communication within the organization.

Edelman utilizes Workplace for corporate communications, including updates on policies, benefits, learning opportunities, and document management. The platform also encourages staff networking and socializing, which is especially beneficial for remote employees who may not have regular opportunities for interaction.

In conclusion, Workplace by Facebook has proven to be an invaluable tool for organizations across various industries. By addressing communication challenges and facilitating collaboration and engagement among teams, it empowers employees to work together efficiently regardless of their geographic location. With its wide range of features and versatility in supporting different use cases, Workplace has become an essential part of modern organizational communication strategies.

The user reviews highlight several recommendations for Workplace by Facebook:

  1. Customization ability: Users highly recommend Workplace by Facebook for its customization features, allowing companies to personalize the platform according to their specific needs.

  2. Real-time information sharing: The platform's real-time information sharing capabilities receive praise from users, as it enables efficient communication and collaboration.

  3. Integration with personal Facebook accounts: Users appreciate the seamless integration of Workplace by Facebook with personal Facebook accounts, providing a way to connect with coworkers without adding them to personal social networks.

In addition to these recommendations, users suggest trying Workplace before making a decision, ensuring all employees are onboarded, reducing the number of emails sent, setting guidelines for proper usage, raising awareness through marketing efforts, and maintaining a professional environment on the platform. Some users also mention considering privacy concerns and addressing potential distractions. Overall, Workplace by Facebook is highly recommended for improving communication and employee engagement.

Attribute Ratings

Reviews

(26-50 of 55)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace is great for keeping up with team members and easily chatting with them throughout the day. Our company focuses a lot on interrelated projects, so there are often many different people working on one project at the same time. Workplace makes it easy to discuss these projects with our team members without having to go through email.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is recommended when companies and/or departments have pain points regarding communication alignment, disparate system with documents and content spread through the entire organization, and lack of a single source-of-truth for content and knowledge sharing and management.
Sonia S. Babani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It’s easy to use and is so similar to how we use Facebook for personal social networking. However, I can see how this becomes a problem when employees are spending too much time on the platform and less focus on the job. This especially applies to employees that work front line.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for a non-profit or any social groups where the budget is low but communication plays a key role. It helps in sharing files, media, photos/videos, etc. Many big Organizations may not choose Facebook's workplace, as it may seem like a social media tool because of its association with Facebook.
Chandan Vishwakarma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is something like a social Community. It is very much effective in the cases where an individual wants to raise a point/concern/issue /idea and people can look at it and respond or take action if required. The Voice reaches to all the hierarchy at the same time and no time on approvals or clearance is taken. The Output is very much transparent to everyone.
September 26, 2019

More collaborative work

Gabriela Band | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace is perfectly suited for very big organizations that need to make sure every employee understands their mission and can get a birds-eye view of what each area is doing. It is useful for companies that work in different geos as it makes you feel closer to colleagues that you may not meet face to face.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace is an excellent and intuitive way to have efficient conversations with groups or individuals. It excels when you need to post an item for review and have a real-time conversation with a team. It also takes advantage of the Facebook-style interface to give remote employees a way to interact and engage with the team that offsets the need for face-to-face conversations. It does not replace task and project management tools though.
September 13, 2019

A social approach to work

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace is good for big organizations or remote locations where a central hub of communication is very useful and you can foster a sense of community and closure between different teams that work in different time zones. It is useful for big international companies but may not be best for smaller organizations.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
It might be well suited for a large team to communicate and collaborate on projects. It's a fine communication tool, but very poor for scheduling, task management, etc. If I'm going to use a "workplace" tool, I'd like for it to function as more than just a glorified chat feature.
Adam Montgomery | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
To me there's not a better tool out there for sharing company and employee news. If you use Facebook, then you will have no problem transitioning to Workplace by Facebook. If you are concerned about getting distracted and losing time (which may happen on Facebook) don't be concerned. The developers of Workplace by Facebook have really done a good job about making it a productivity tool first, and a social tool second.
Fedor Paretsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace is easy to set up, quite affordable, and generally a good option for most companies of any size. While it lacks some of the integral features and extensions that Slack has, it seems that Facebook is progressively extending functionality to become more competitive with Slack. For companies that need those integral collaboration tools, Slack might be a better option, but for teams that are looking for a more familiar interface and super-simple onboarding, Workplace by Facebook is the winner.
December 19, 2018

Must for big businesses

Umang Shakya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For a small business, I think it is not so suitable. But if your office or an organization is of large size or with many departments and people/ employees then this is a perfect application. With the help or support of this application, you will be able to instantly connect, coordinate, check and talk with each individual or in a group basis.
Dishank Vishnoi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We can say that this tool is quite useful in the field of research because in our case, our team spends a lot of time in the field gathering information to be processed in our offices.On the other hand If you want to talk about personal things or publish information about something that is outside your workspace, this application is not the most appropriate
Marlon Seijas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We can say that this tool is quite useful in the field of research because in our case, our team spends a lot of time in the field gathering information to be processed in our offices. That is to say, in our opinion, this app is useful because we have a large team and need to communicate regardless of the distance to solve problems inherent in their work as soon as possible. On the other hand if we do not need this type of activity because our company is not yet at that level of marketing, we would consider another tool more appropriate to the circumstances of the organization and the work that is desired.
Yemsi Pino | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would like to recommend the software for product development. If the leading group is relativity small, you can have a really great working group session and get the work done really fast with communication through Workplace by Facebook. I recommend it because most people use Facebook already and the use for work is similar in most cases, this is one of the advantages. It's great to work as a social group in order to get to a goal.
Miguel Brito | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For example, you need to do teamwork where more than 4 people should meet and contribute ideas for a project. With this tool, you can organize, converse and exchange information about a teamwork project. At that moment this tool becomes quite useful. Also when the president or vice president of the Company wants to share with the workers and give them his message, he can easily do so through this program

If you want to talk about personal things or publish information about something that is outside your workspace, this application is not the most appropriate
Adenike Omoboriowo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Employee Engagement - Workplace encourages employees in an organization to engage better with one another by collaborating better on projects and exchanging ideas around specific topics and interests, improving the bond amongst team members.

Efficient Conversation Flow - It alters the email chain present in most organizations and encourages the staff to communicate informally, easily and efficiently via the different conversation mediums provided for users of this program like instant messaging, HD video and crystal-clear voice calls for one-to-one or group conversations. It ensures that team members communicate via emails only in the most formal of situations.

Conversation Management- Workplace makes it easy for team members in an organization to search for past conversations between colleagues and teams, find shared project documentations etc. all thanks to its effective search algorithm which makes it easier for users to go back in time to locate important data.

Mark Franklin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited to a company that wants to collaborate across offices. It is not well suited for a company that everyone is more likely to speak face to face. Small companies would benefit less than large companies with multiple locations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used for both large and small businesses to connect across teams. It is especially helpful for companies with offices in various locations so that you can collaborate and share ideas with new people or just members of your team who you don't see often. It is a great tool that has many features in it that you can change to fit your organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Since Facebook is known to everyone, using their Workplace tool has become easy. Encouraging colleagues to use Workplace, post new and interesting articles so that it can help them to make a better product. Smart discussions, debate and and get their suggestions. Communication for announcements and teams is very effective. Get knowledge of what's going on inside an organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For organizations that are working on improving overall cross-team communication and information exchange/discussions, this is excellent. The ability to create groups based around teams, projects, and interest areas is useful and creates not only great channels of communication, but a sense of buy-in and camaraderie.

For teams that are struggling to communicate in the moment on projects that require everybody's instant participation and input, this will not work and requires an additional solution.
Kinga Odziemek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is well suited for marketing/advertising/dynamic environment when a lot of things are going on and people are willing to share some news and knowledge. Also, the knowledge of Facebook system is an asset when it comes to using Workplace - I imagine it may be quite difficult for people who don't know how Facebook look or work like. For "less digital" companies some classic messengers should do, for those "more digital' Workplace by Facebook seems to be a perfect solution, offering all of the features you need to deliver great management.
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