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Flexible and scalable solutions: Users have found that AirWatch offers flexible and scalable solutions for organizations with corporately …
Workspace ONE Unified Endpoint Management (UEM)
Starting at $3.78 per device/per month
View PricingOverview
What is Workspace ONE Unified Endpoint Management (UEM)?
VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.
Recent Reviews
Pricing
Standard
$3.78
Cloud
per device/per month
Advanced
$6
Cloud
per device/per month
Enterprise
$10
Cloud
per device/per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Workspace ONE Unified Endpoint Management (UEM)?
Workspace ONE Unified Endpoint Management (UEM) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(92)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Flexible and scalable solutions: Users have found that AirWatch offers flexible and scalable solutions for organizations with corporately owned or BYOD programs, making enrollment easy with many different options. Several reviewers have mentioned this as a positive aspect of the platform.
Great customer service: Many users have been impressed with the great customer service provided by AirWatch. They have noted that the customer service has improved over the past year compared to other MDMs. This positive feedback from multiple reviewers highlights the strong emphasis on providing excellent support.
Enterprise application management: The enterprise application management feature of AirWatch has been praised by users for its usefulness. It allows for the deployment of applications under the app catalog and easy access for end users through their mobile devices after enrollment. This functionality has resonated with a significant number of reviewers, indicating its value in managing apps within organizations.
Cons:
- Excessive Email Communication: Some users have expressed frustration with the number of emails they receive from AirWatch, causing them to ignore important messages and resulting in a loss of productivity.
- Complex Report Generation Process: Several users find it challenging and time-consuming to generate reports in AirWatch. They suggest that the process should be made more user-friendly and intuitive for better data analysis.
- Slow Performance with On-Premises Solution: Users have reported experiencing slow performance issues when using AirWatch's On-Premises solution. This hampers their ability to efficiently access emails, manage servers, and synchronize contacts, leading to delays in workflow and decreased efficiency.
Attribute Ratings
Reviews
(1-24 of 24)Companies can't remove reviews or game the system. Here's why
December 21, 2022
Easy management of corporate devices through Workspace ONE Unified Endpoint Management (UEM
- Managing corporate and BYOD device endpoints has become extremely easy
- Peace of mind with regards to data security - data can be wiped if device stolen
- Managing app licenses for Workspace ONE Unified Endpoint Management (UEM has also become quite easy
- Pushing new configuration is very seamless now
December 17, 2022
Average Application with Useful Feature Set
- We do not have effective logs of which user is using the device simply because during deployment we had incorrect information. Now user is always a generic user.
- Meets compliance guidelines for our organization.
- Secure device communication on our corporate networks.
December 17, 2022
Quick Workspace ONE Unified Endpoint Management recap
- Workspace ONE Unified Endpoint Management provided us with opportunities to work beyond the limits of our internal network.
- Workspace ONE Unified Endpoint Management didn't come cheap. Not everybody was allowed to use it.
- Workspace ONE Unified Endpoint Management made us pass security audits on mobile devices.
December 16, 2022
Workspace ONE Unified Endpoint Management (UEM - An ultimate Modern UEM for All Devices and Use Cases
- Overall Product Experience - Positive
- Support Structure - Negative
- Product Features and Expertise - Positive
- ROI - Positive
October 22, 2019
Powerfull Mobile Device Management Tool for all mobile Devices
- You don't need to touch every device once you have integrate it in Workspace One.
- Better Support experience for employees.
- You employees can work faster with SSO integration on mobile devices.
- More immediate ROI.
- Flexible licensing model.
- Many SKUs depending on the needed functionality.
October 12, 2018
AirWatch...the product that will make you want to change careers
- Negative only. Server infrastructure is 300% larger than our other MDM onsite.
- Airwatch required a team of 12 to support, versus our other MDM of 3 employees.
September 27, 2018
MDM made easy!
- I've seen the benefits of AirWatch when it comes to corporate security. Corporate data is protects and it's difficult to put an exact value on that.
- Inventory control/device management is made simple. We have dashboard visibility to our devices in real time.
- With zero touch deployment options through programs like DEP and Android for Work, deploying devices does requires less man power and far less skilled labor.
- Allowed us to maintain control of our assets while ensuring our technicians are using the technology for work use only.
- Provides an easy interface for technicians to download the correct, workplace applications and utilize those applications to save the company money.
May 18, 2018
AirWatch Review
- No comment.
March 08, 2018
All in one Package for Enterprise Mobility - AirWatch
Score 8 out of 10
Vetted Review
Verified User
- We have 1L+ users who are using AirWatch now and organization is doing pretty good when it comes to providing services to VIP users and other users.
- If we are talking about ROI - Organization is fully satisfied with service and in near future try to avail more features from VMWare. Cloud base service will be next target
- There is always a positive impact when we have a solution like AirWatch in organizations and users are availing all the services which are provided. As per our feedback users are not happy with enforcement of some policies which they have to follow for enrollment. Earlier it was like they just go and enter id password and done, they can get emails on the device.
February 05, 2018
AirWatch Migration Feedback
- Reduced per device cost
- No loss of functionality from previous EMM
- Greater single contact support
December 01, 2017
Different Case Uses and Security Levels with Airwatch
- Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
- Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
- Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
March 24, 2017
AirWatch great MDM for small/medium shops.
- The small footprint of AirWatch provided us instant ROI, and the low yearly fees versus other on-prem solutions made it much more attractive to us.
- Added a significant cost to the company.
- Adds that ability to have control rather than give the employee control.
- Takes away some of the risk that could happen if a device were stolen or a disgruntled employee became angry.
November 23, 2016
How to manage mobility in the corporate world
- Being able to purchase apps and push to mobile devices has enabled our safety team to quickly identify and deploy purchased applications that serve them in the field.
October 12, 2016
AirWatch - Mobility Management Made Easy
- Better management of our mobile devices
- Better visibility on all the serial numbers and other information on the phones
- Made mobile devices more secure throughout our organization.
- Ability to introduce BYOD into the organization
September 09, 2016
Best MDM/EMM Solution
- Allowed us to reduce the resources and effort required for management of company owned mobile devices.
- Created a more efficient method of large scale deployments.
February 29, 2016
My Life Inside an AirWatch Deployment!
- This product is far more flexible than Exchange native ActiveSync.
February 29, 2016
The AirWatch Advantage
- Because of how large our organization is, we have had to basically dedicate a couple of our team members to this solution, even though we utilize their SaaS platform. There is a lot of work that is involved into making AirWatch the best it could possibly be. If you are looking to get the basic functionality of it, you will. If you are looking to enhance security on your mobile devices, AirWatch has the capability, but it takes time and effort.
- We have saved a lot of money on shipping costs because the majority of the work can be done over-the-air. We can also analyze users data usage by using the telecom features, which prevents cellular data overages.
- Customers are impressed with how mobile optimized our organization is, and we wouldn't be that way unless AirWatch was in the picture too.
February 24, 2016
Honest point of view for AirWatch
- When there is an APNS issue the time to resolve has an average of 2 to 3 weeks. During this time we are dead in the water.
February 22, 2016
AirWatch is a Great Tool for High-Level Enterprise
- Printing and shipping costs have become non existent. With all presentations now being electronic and loaded prior to the meetings, we no longer have to plan ahead for physical logistics.
- A devoted team needs to be assigned to troubleshoot the devices during the live meeting. Someone devoted to compiling and loading the information needs to be responsible and have good interpersonal skills with the account holders.
- Updates from AirWatch Apps need to be done on a regular basis.
February 16, 2016
Airwatch, a sensible solution!
- Faster deployment of devices and applications.
- Better asset tracking of devices across a large sales force.
- Decreased time needed to support the device by our help desk, it allows us to help more people faster and get them back to work.
February 16, 2016
AirWatch - affordable, scalable and fun to use!
- Fast deployment to end users
- Fast initial setup and implementation
- Increased efficiency as it allowed users to use their own devices
- Lowered our internal costs because we don't need to buy devices for everyone
- Allowed us to eliminate BES which saved us licensing costs and allowed us to decommission a server.