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Worldox

Worldox

Overview

What is Worldox?

Worldox GX4 is a document management software offering from World Software Corporation. It includes features such as document and email management solution and managing, sharing, and accessing digital content across media.

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Recent Reviews

TrustRadius Insights

Users have reported that this software product effectively manages customer relationships by keeping track of interactions, …
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Worldox GX4 Review

8 out of 10
March 20, 2018
Incentivized
We use Worldox GX4 for our company's document management system. This software is very legal specific, however many other industries could …
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Pricing

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What is Worldox?

Worldox GX4 is a document management software offering from World Software Corporation. It includes features such as document and email management solution and managing, sharing, and accessing digital content across media.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Worldox?

Worldox Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported that this software product effectively manages customer relationships by keeping track of interactions, communications, and sales opportunities. It allows users to access and update customer information easily, enabling personalized and timely support. The software streamlines project management tasks, allowing users to assign tasks, set deadlines, and track progress for improved organization and on-time project completion.

Customers find the software valuable for team collaboration as it provides a centralized platform for sharing files, exchanging feedback, and coordinating efforts. This enhances efficiency and productivity among team members. Reviewers have praised the product's robust reporting and analytics capabilities, providing valuable insights into business performance. Users can make data-driven decisions by tracking key metrics and visualizing data through customizable reports.

The software's email marketing features are highly useful for creating targeted campaigns, tracking engagement, and measuring effectiveness. Businesses can optimize communication strategies and improve customer engagement accordingly. Users appreciate the intuitive user interface and ease of use regardless of their technical expertise level. They also commend the customization options available to tailor the software to specific business needs and workflows.

Additionally, the reliable and convenient mobile app enables users to access important information and perform tasks on the go, enhancing flexibility in managing operations. Users have reported that integration with other tools and platforms streamlines workflow and improves productivity. The promptness and helpfulness of the support team in resolving issues or inquiries have added value to the software's customer support services.

Well-Designed Interface: Many users have praised the product's user interface for being well-designed and intuitive. They have found it easy to navigate and complete tasks quickly, indicating that the interface is user-friendly and efficient in facilitating their workflow.

Positive Customer Support: Several reviewers mentioned that they had a positive experience with the company's customer support. They found the assistance provided by the support team to be helpful when seeking help or resolving issues related to the product. This suggests that the company is responsive and attentive to its customers' needs, enhancing the overall user experience.

Seamless User Experience: The positive feedback about the user interface and customer support indicates that the product offers a seamless user experience. Users appreciate the usability of the interface, which allows them to easily navigate and complete tasks efficiently. Additionally, having access to reliable customer support enhances their satisfaction with using the product.

Confusing and unintuitive user interface: Many users have expressed frustration with the software's confusing and unintuitive user interface. They have found it difficult to navigate and perform tasks efficiently, resulting in a steep learning curve and hindered productivity. Some reviewers mentioned that the UI lacked clear instructions and visual cues, making it challenging to understand how to utilize its features effectively.

Poorly designed and complicated UI: Several reviewers have noted that the software's user interface is poorly designed and complicated. They find it hard to complete tasks quickly and efficiently due to the cluttered layout, which makes it difficult to locate specific features. The lack of an intuitive design has caused confusion and wasted time for these users.

Lack of clear instructions: A common complaint among users is the lack of clear instructions provided by the software. Reviewers have struggled to find specific functions due to the complex and convoluted user interface, leading to frustration and wasted time. Some users have had to spend a considerable amount of time trying to figure out how to perform simple tasks, as the software does not provide sufficient guidance or intuitive cues.

Users of Worldox have made several recommendations based on their experiences with the software. The three most common recommendations are as follows:

  1. Comparing Worldox to other cloud services like Evernote, OneDrive, and Google Drive is recommended. This allows businesses to evaluate different options before making a decision.

  2. Utilizing the support provided by Worldox or their vendor team for installation and training is advised. Seeking assistance with installation and training can ensure effective utilization of the software's features.

  3. It is recommended to invest time in thoroughly understanding all the features offered by Worldox. Users believe that taking the time to explore and learn about these features will lead to more optimal use of the software and better document management for the firm.

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