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Vantiv, now known as Worldpay, has been widely used by companies across various departments to streamline payment processes and generate …
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What is Worldpay from FIS?
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels.Worldpay from FIS also…
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What is Worldpay from FIS?
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto…
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What is Worldpay from FIS?
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels.
Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and debit card payments. Accepting fast, safe and convenient credit and debit cards for cryptocurrency payments helps platforms gain new customers and boost transaction revenue. The vendor states that Worldpay will help users reach more users, identify payment options that drive conversions. Their crypto payment processing helps reduce churn and ensure all payments are processed seamlessy.
Worldpay from FIS Competitors
Worldpay from FIS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Vantiv, now known as Worldpay, has been widely used by companies across various departments to streamline payment processes and generate detailed reports. For example, magazine subscription departments have benefited from Vantiv's payment processing capabilities, allowing customers to easily pay for their subscriptions using major credit cards. This has simplified the payment experience and contributed to smoother operations in this department. Additionally, Vantiv's software compiles payment information into comprehensive reports, making it easier for businesses to track and manage payments. Monthly billing statements for credit card charges further enhance financial tracking and reporting.
Small businesses have also relied on Vantiv for payment processing, particularly during challenging times like the COVID-19 pandemic. However, concerns about fraudulent practices and the impact of the pandemic on their survival have been expressed. While some businesses have successfully utilized Vantiv's services for obtaining payment details and generating reports, there have been cases where certain businesses faced difficulties. For instance, a family-owned indoor entertainment business experienced financial strain when they contacted Worldpay to stop collecting processing fees during the COVID-19 shutdown but received no action or relief. These challenges highlight the importance of understanding the terms and conditions of contracts with payment processors like Worldpay and actively addressing concerns to ensure smooth collaboration.
Integration with Worldpay's services has proven beneficial for clients in several ways. Firstly, it helps prevent chargebacks by providing reliable payment processing solutions. Secondly, Worldpay's broad support for international credit cards enables businesses to cater to a wider customer base. Additionally, compatibility with popular payment methods like Apple Pay enhances convenience and accessibility for customers. For companies with multiple locations, Worldpay's services impact various aspects of their business operations. However, despite these advantages, some of these businesses have faced challenges in areas such as gift card fulfillment, functionality issues, duplicate charges, crashes, customer service quality, fraud prevention, and onboarding errors. It is worth noting that while these challenges exist, businesses have also acknowledged the lessons learned from their experiences and the understanding gained in navigating the payment processing landscape.
Users highly recommend trying out WorldPay for its low fees, which makes it an attractive option for businesses. They advise caution when considering a switch to avoid getting locked into another fixed contract. Additionally, users mention that WorldPay's chargeback assistance tends to be more favorable towards the third party involved. As an alternative, they suggest opting for a more reputable company that prioritizes transparency and is upfront about their activities. Considering these aspects can help businesses make an informed decision when selecting a payment processor that meets their needs effectively.
Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
We needed a system to allow us to process international Credit cards that are compatible with Apple pay. We ended up using Worldpay as our Gateway to provide the broadest support for our needs. We leveraged it in conjunction with our eCommerce and OMS to be able to tokenize and capture transactions.
March 23, 2022
Worth the try!
Worldpay currently works with our software. A lot of our clients become integrated with World Pay's services, as it provides them a lot of benefits to be integrated and use our software at the same time. By our clients being integrated, it helps prevent chargebacks and allows them to use a wide variety of our services because of this.
January 29, 2022
The Bigger They Are, The Worse They Perform
Score 1 out of 10
Vetted Review
Verified User
We use Worldpay as both our credit card processor and payment gateway. Our use case is relatively large (10 locations) and affects much of our business. The problems we are having include gift card fulfillment, gift card functionality, duplicate charges, regular crashes, comically bad customer service, weak credit card fraud prevention, repeated onboarding errors that disrupt a smooth transaction, inability to identify IP addresses for fraudulent charges after 30 days, and SO MUCH MORE! The benefit we have realized is that we now understand what a massive mistake it was to sign a Worldpay contract.
December 03, 2021
RUN from FIS/Worldpay!
Score 1 out of 10
Vetted Review
Verified User
Credit Card processing
Score 1 out of 10
Vetted Review
Verified User
Small businesses suffer from using all this fraudulent organization that keeps changing their name from vantive, to mercury to worldpay all to hide their action. Small businesses are the most hit with this pandemic. We do not have different departments to monitor some of these big companies that routinely milk small businesses into closing down.
We are an indoor entertainment business for kids to play and have birthday parties. We are a family owned business with 8 employees. In March 2020 we were forced by the government to close down due to COVID. This destroyed us. As we did not have departments, we only contacted Worldpay (Vantive or Mercury) to inform them to stop collecting processing fees as we are not making any sales. They informed me that they will take care of it as they understand our situation. I believing them thought that was settled and moved on to other vendors that we needed to contact. To my greatest surprise no action was taken, this big company had continued to milk us a small company fighting to survive dry to extinction. They and so many other big companies continued to carry out their wickedness and selfishness. Below is details of they milking:
The federal government needs to find a way to regulate and monitor the activities of some of these big companies that take advantage of small business to enrich themselves. We have finally CLOSED DOWN as we could not survive, but we need to try to recover our funds from all these organizations.
We are an indoor entertainment business for kids to play and have birthday parties. We are a family owned business with 8 employees. In March 2020 we were forced by the government to close down due to COVID. This destroyed us. As we did not have departments, we only contacted Worldpay (Vantive or Mercury) to inform them to stop collecting processing fees as we are not making any sales. They informed me that they will take care of it as they understand our situation. I believing them thought that was settled and moved on to other vendors that we needed to contact. To my greatest surprise no action was taken, this big company had continued to milk us a small company fighting to survive dry to extinction. They and so many other big companies continued to carry out their wickedness and selfishness. Below is details of they milking:
| 01/05/2021 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
| 12/08/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $284.84 | |
| 11/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.97 | |
| 11/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
| 10/06/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $268.95 | |
| 10/06/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $324.86 | |
| 09/08/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.97 | |
| 09/08/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
| 08/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $155.21 | |
| 08/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $211.32 | |
| 07/07/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.95 | |
| 07/07/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.88 | |
| 06/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.95 | |
| 06/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
| 05/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $35.40 | |
| 05/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $95.36 |
March 03, 2020
Vantiv is a great option despite minor drawbacks
Vantiv is used primarily by Accounts Receivable to obtain incoming payment details and reporting. Some other departments, such as Financial Planning & Analysis, Accounts Payable, as well as our Financial Executive Committee, use Vantiv as well for some reporting. Vantiv allows us to view and download reports of all deposits across multiple accounts. Through Vantiv, we also view and reply to credit card disputes from customers. We can process credit card transactions through Vantiv as well.
March 21, 2018
Vantiv/WorldPay
We use Vantiv to process payment for magazine subscriptions for our company. It is only used by that department. It allows customers to easily pay with any of the 4 major credit cards, and they are easily compiled into one, easy to read report for me to keep track of. I also appreciate the monthly billing statement they produce for the credit card charges.