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Wrike

Wrike

Overview

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed…

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Recent Reviews

Wrike review

9 out of 10
April 20, 2024
Wrike has historically been used by different departments in our organization as a basic process management tool. A few departments had …
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What makes Wrike great!

9 out of 10
April 15, 2024
Incentivized
I use Wrike to manage print and digital PR content projects for multiple brands. Wrike makes the tracking of the status of the projects …
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Wrike feedback :)

8 out of 10
April 06, 2024
Incentivized
We use Wrike to organize ous jobs, adjust our week workflow and register our daily timesheet. Or to organize the briefings and workflow to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (674)
    8.6
    86%
  • Task Management (676)
    8.6
    86%
  • Scheduling (589)
    7.8
    78%
  • Workflow Automation (572)
    7.6
    76%

Reviewer Pros & Cons

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Video Reviews

2 videos

Wrike Drives Accountability When Working With Cross-Functional Teams: Product Review
02:54
Wrike Review: Works Well For Introduction Into Task Management, But May Be Outgrown
02:33
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Pricing

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Wrike Free

$0

Cloud
per month per user

Wrike Team

$9.8

Cloud
per month per user

Wrike Business

$24.8

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.80 per month per user
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Brings the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt ChartScreenshot of Wrike CalendarsScreenshot of Custom Workflow ManagementScreenshot of Wrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
How a common working day in Wrike for a manager could look like and how to improve team efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Frequently Asked Questions

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Wrike starts at $9.8.

Basecamp, Brightpod, and ProofHub are common alternatives for Wrike.

Reviewers rate Task Management and Team Collaboration highest, with a score of 8.6.

The most common users of Wrike are from Mid-sized Companies (51-1,000 employees).

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(1390)

Attribute Ratings

Reviews

(1-25 of 184)
Companies can't remove reviews or game the system. Here's why
April 20, 2024

Wrike review

Kendra Ciszczon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Wrike has historically been used by different departments in our organization as a basic process management tool. A few departments had utilized more of Wrike capabilities, but that wasn't wide-spread within our organization. This is changing! Once a few core associates began to share their experiences with Wrike with other associates, a buzz started. There is now an electricity and excitement when associates hear about all of the different ways their departments can organize, standardize, and streamline their work flows. When department leaders start looking into ways to increase efficiencies and transparency within their department as well as with other departments, Wrike is always in those discussions. We have over 700 Wrike users in our organization now and have seen a large increase in the number of active users as well as total activity in Wrike.
  • Promotes transparency between departments
  • Creates easy ways for leadership to keep their fingers on the pulse of project progress
  • Decreases lost information in email inboxes
  • Finding help online. There is SO much information that is sometimes takes a while to find a resource specific to your needs.
  • Some enhancements that are requested by large numbers in the Wrike community and have many use case scenarios are not being considered for implementation.
  • Being able to customize user permissions for custom fields would be very helpful.
Wrike is well suited for transparency and single source of truth needs. Being able to share information between departments (even departments in different parts of the world) is very easy within Wrike. Having one location to house all documentation and facets of a project is crucial to keeping projects flowing without hang ups.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to organize our workflow between different areas in the Brand team (marketing, employer brand, design, digital properties, SEO, Content, etc). We produce all campaigns, assets and content using Wrike, with each team following their own workflow and then interacting with other teams via assigning task cards to them and following up.
  • the ability to interact with different teams and workflows but still keep your own space organized and separate
  • a good inbox that allows you to pay attention to the issues without having to look at all your cards to find out what's new
  • the ability to customize the templates and fields
  • it has something of a learning curve. It could use more AI assistance
  • I'd like to see easier ways to collaborate between teams
  • the follow-up/reminders could be rethought
I'd say it's great for big teams. Organizations with smaller teams may be inclined to use Trello or Notion instead because of lower costs and more intuitive interfaces. But the depth of things you can do with Wrike are great and most suited for complex organizations. The reports feature is also very robust.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike to manage our entire content production, from courses to visual assets. Wrike is useful because we can have different overviews of the production, with specific data, or a custom dashboard with planned efforts for each person. The best thing is that everything can be connected and used however you prefer.
  • Plan and organise projects with a big team.
  • Add details and levels to any task, no matter the size of it.
  • Connect different part of production, from costs to people.
  • Speed: the software is so complex that for simple things is not ideal.
  • Customization: some teams have different needs for detail, and they could have different features for the same products.
I would highly recommend Wrike to a friend who needs production planning with a big team. Wrike does that very well. What I don't find useful is that when you have a more simplified scope, you still have too many fields and layers to go through, which makes it unproductive in some cases.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike to organize workflows. So business owners create inputs and then Wrike will assign automatically the team who needs to work on it. Also it will allow to create comments on the workflow, assign more people and keep track of the status of the project. Besides that you can create reports and customized views to don’t lose track of your projects/tasks
  • Standardized business inputs
  • Streamline workflows
  • Notify assigned people
  • Visibility in personal workspace
  • Creation of personal productivity (individual contribution vs team contribution)
  • It resets de starting date each time you want to change the expiration date
Well suite if you need to gather the same type of request from multiple business owners, generate reports of lead time and assign multiple people, even each subtask can be a world on its own.
No so well if you want to keep track of projects where you are the only one working on it or if other people doesn’t have access to the tool
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike to manage virtual event preparation and production, to track project status across a number of operations, and to ensure other employees are fulfilling their tasks. Wrike allows me to easily manage events that are supported by a number of staff and AmeriCorps VISTA members without needing to individually check in on the status of each event; I can easily go to the event folder or project and see the status. It also helps us to standardize practices across our different programs and departments, as we create templates that are then duplicated for each event or project.
  • Customization of task titles, blueprints, and task status
  • Integrations with Box and Outlook and the ability to email tasks and folders
  • Ability to view task lists in a number of different ways (by date, by title, by active status)
  • Accessibility. It is near unusable for any user that employs a screen reader or other assistive technology. Wrike's inaccessible nature is the biggest reason we are considering a switch to a different project, despite being overall happy with its features.
  • Ability to duplicate tasks and keep subtasks attached to the duplicated task
Wrike is great for laying out tasks and folders to create SOPs; we have used it with great success to standardize the way we prepare and plan for virtual and in-person events across a variety of departments and programs. It is also great for supervising employees and checking in on task statuses in one central place. And it functions well for the basic use of daily, weekly, and monthly task lists. Wrike is terrible if you have employees who use assistive technology. It is very clear that accessibility is not a priority for its developers - you can find requests for improved accessibility in the support forums dating back years, almost none of which have been resolved - and that impacts our operations, as not being able to have all staff use the same project management platform causes confusion in our processes.
March 11, 2024

Highly recommend!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use as a Creative Workflow between clients and designers. I am a client in this process.
  • The workflow visual is easy to follow
  • The due dates and reminders are so helpful
  • Having visibility into where your job is in the workflow process is great!
  • we have a delay in receiving email notifications but that could be the security on our end.
  • this is very minor but to be able to customize Wrike to follow our company Brand with fonts and colors.
We mostly use Wrike for as a workflow program but I also use it for event planning. The Gantt chart is very helpful to keep me on track with timelines and due dates.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike to track and review projects in which I am involved. Being in product marketing, I use Wrike more as a contributor than as an owner. It helps our Marketing operations teams organize their sprint schedules.
  • Tracks progress of projects with details.
  • Links similar projects together for better visibility.
  • Good system of record for approvals.
  • Complicated to use for someone who isn't a power user.
  • Almost too much customization at times.
It is well suited to track large initiatives with many tasks. It is not well suited to track projects with fewer steps.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used by the IT organization for project management and support management.
Also used by some Marketing groups for project management.
  • User experience is pretty good, easy to use, nice interface, good performance
  • Gantt chart features are built for good productivity
  • Personalization of email alerts
  • Configuration of workflows and custom fields should allow to configure more restrictive actions for users - It is too open and leaves room for user errors.
Well suited [for] project planning [and] resource planning. Less appropriate [for] support management.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike across many different departments. In my area, we use it for all of our project planning and task management, tracking PTO and holidays, as well as intaking requests from stakeholders at all levels.
  • Incredible knowledge base, easy to learn and generally is intuitive across the platform
  • Visibility - between dashboards and reports, you can have incredible visibility over project statuses, which is crucial for communicating with executive leadership
  • Request forms could benefit from having more options for conditional fields and data, without having to create multi-page forms. Due to Wrike limitations, we use Formstack to manage what Wrike cannot.
Wrike is incredibly well suited for teams that are finding themselves frustrated with managing several different tools and applications, who are having trouble with elevating at-risk projects before they're in turmoil, and remote or dispersed teams. The collaborative nature of Wrike, along with the many features that they are constantly improving on, makes it a great tool for any industry.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our team uses Wrike for the below purposes. Details on how Wrike supports these use cases below.
  • Meeting Notes - allows for seamless creation of action items via subtasks. Tags into locations and Custom Fields make it simple to customise data and simplify viewing purposes with minimal effort once setup.
  • Issue Logging - Request Forms allow seamless integration of tasks and requests from both internal and external sources. Simplifies the issue resolution process and clearly directs action of users resolving an issue.
  • Task Management - customisable status options make it easy to know where a task is at. Gantt Chart and dependencies functions make it easy to interconnect tasks and understand end-to-end actions
  • To-Do Lists - highly customisable dashboards and to-do lists to make it easy to visualise tasks for yourself or team members.
  • Outlook Integration - Wrike is getting better and better at integrating with other products, but the outlook integration saves a lot of double handling by providing automatic suggestions for tasks and follow-ups based on your emails, and the ability to automatically create calendar events from tasks
  • Visualisation of tasks for yourself and others
  • Automation based on highly customisable fields
  • Powerful analytics
  • Amalgamation of ticketing service and project management software
  • Continuous development of product
  • Listening to requirements from user/community
  • Visual noise
  • Large updates to product with minimal warning to users - need to better communicate product changes
  • Processing speed issues on large datasets
Well suited to teams with highly complex tasks and requirement for customised solution. Excellent communication tool and powerful for teams who are working on concurrent projects with many moving parts.
Less suited to teams with simple tasks who just need a to-do list to get things done. Too much visual noise for these users.
Amanda Parks, MGM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Wrike for project management for our marketing team. We share our instance with a few other units in our college. It is great to collaborate with others including those that are not in Wrike. It helps us have a central place for all of our work.
  • Differnt views that can be customized per user
  • Forms that you can use for project intake
  • Easy navigation
  • Would like the ability to have some more customization of look and feel
This is great for our marketing team. It works well for differnt marketing campaigns and deliverables such as flyers, print and digital ads.
Some of the challenges come form our web team - they are working thru Wrike but it isn't web forward like Jira.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike to support our Project Management in order to stay ahead of deadlines and keep disciplined record of all work done. Wrike further enables us to work with ressource allocation in great detail, which allows for easy forecasting and high flexibility in our collaborations with clients. Wrike also serves as a task management platform for the individual, as it grants easy access to a view of calendar, workload, and the daily to do. Tasks are thereby always on hand, and that allows for efficient time tracking, and easy access to briefs and other tasks are provided through the linked items in the structure.
  • Workload views
  • Customization to your organizational needs
  • Workflows and automations
  • Effort tracking on project level
Wrike is well suited if you are looking to implement at customizable everyday tool in your organization that can help focus on project management, ressource management, and task/time management. Wrike also has a bunch of integration solutions, so you may be able to hook it seemlessly up with other platforms in your business, so forth you aren't able to move all departments and administrative areas into Wrike.
I Wrike can't be your primary source of truth (maybe with a secondary source to support) it may be worth considering if Wrike is the one - but I honestly can't make up a scenario in which I can't see how Wrike could be utilized, within reason.
October 19, 2023

Wrike or Wrong?

Score 3 out of 10
Vetted Review
Verified User
Incentivized
Snap uses Wrike for various purposes such as general project management, specifically in the marketing sector. It assists in tracking tasks and confirming approvals from various parties.
  • It is good to create a visualization for management to understand the progress of tasks.
  • It is simple for project managers to assign tasks to team members and external parties.
  • Can create customized project templates for usage amongst all.
  • Note taking.
  • Lack of organization options.
It is okay with simple project management for tasks and smaller projects. It is challenging to take notes and exchange comments between team members.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Wrike is now our source of truth for all project tasks and processes. We also use Workato to handle business automations that encompass our entire sales cycle. Our switch to Wrike was based on the need to help consolidate multiple tools (JIRA, done-done, Zapier, etc). All employees use Wrike for time tracking and our finance team also uses it for invoice tracking and management.
  • Wrike allows for task automations at all levels
  • Time tracking is super flexible and allows for team members to enter time in multiple places
  • Task and project organization is great. Everything can be nested at multiple levels to allow for complete customization of organization.
  • AI implementation felt rushed
  • Sometimes custom view creation and use can be confusing to know who can see what
  • Request forms are somewhat limited
Wrike is pretty well suited across our entire organization and team structure. There has yet to be a business use case where we havent been able to implement it within Wrike. From our software team using it for sprint planning to our designers using it for external client review, Wrike has been able to support us.
October 18, 2023

The Wrike Stuff!

Jamie McCook | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike as our main project management tool across 7 different teams within our department. Wrike helps us coordinate and collaborate between our teams and makes creating and assigning tasks super simple. We use Wrike for hundreds of clients across SEO, SMM, Social Ads, Onboarding and Websites and it allows us to track/report on progress quickly and easily.
  • Task Management
  • User Management - Roles specific a HUGE plus!
  • Reporting
  • Dashboards
  • Functionality of fields - some fields are not usable until you've placed the project into a folder or make an assignment to a user
  • Granular Reporting - sometimes it's difficult to get reports to accurately show at a granular level while also allowing high level breakdowns
Wrike works extremely well for our purposes! And the support team is always super quick to respond to our concerns and look into how they can improve our situation. Their help area is also pretty complete so it's easy to find a lot of quick information on your own should you ever need to.
Bon Kenneth Mole | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used wirke in our organization to properly manage our tasks and follow our deadlines consistently. We also used this to streamline work processes and improve team communication.
  • Wrike can use to create projects and define project goals and objectives.
  • Design custom workflows to reflect your organization's unique processes and approval chains.
  • Enable team members to collaborate on tasks, projects, and documents within Wrike.
  • Direct Message for the users
  • Optimize the platform for faster load times, especially for large projects and data sets.
  • Ensure smooth performance, even with a high number of concurrent users.
Project Management: Wrike excels at managing projects of varying sizes and complexity. It allows you to create tasks, set deadlines, assign responsibilities, and track progress, making it suitable for industries like IT, marketing, construction, and more.
Mark Ferrer, CUA, UXC | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Project and task management, we use Wrike to connect stakeholders, requestors and creators. We also use it recieve different project request through an intranet page.
  • Project request
  • Time management
  • Reporting
  • Project tracking
  • User interface, can be cleaner
  • cleaner and more intuitive URL
  • Project codenames thru query string eg. EM-2042
  • User centered dashboard, e.g. highlighting projects that are overdue etc.
If a team has at least 8 members with fast paced tasks/projects. Wrike can organize them by providing project tracking for each member and report to the manager as well. Managers can also do a single click follow up. or (bump up) task.

It is less appropriate to use for regular and recurring tasks, however, it is good to have a feature having this, for example, bi monthly newsletters every 1st and 15th. Wrike would notify stakeholders to provide materials, while creators will be provided a preview.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In Marketing, we use Wrike as our project management software. It's intuitive and customizable and lets everyone involved in the project know about the status of the project along with deadlines. Marketing managers assign both writing or editing and design elements in each request, and it's easy to follow the path of the project. We used to use SharePoint for this. Wrike is infinitely better and more helpful.
  • Keeps detailed timelines
  • Lets people divide projects into different parts (writing, design)
  • Notification system is outstanding. You get notified via your work email when there's a status update as well as in the app. It's impossible to miss an update.
  • Everyone hates the "rejected" status. There has to be a better word without such a negative connotation.
  • Too many options for customization at some times. It's difficult to figure out what features do and if you actually need them.
  • Multiple notifications can be overwhelming.
It's a perfect system for assigning projects with multiple components involving different people. Everyone knows the status of the project at every step.

This might just be in our office, but if a marketing manager needs me to proof something in a hurry, it would be easier for them to just email it to me so I can get on it rather than having to enter everything in Wrike.
October 04, 2023

Not for developers

Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use it to create tasks and bugs for developers to implement. Our product managers and support teams create these tasks and put them in the back log. The product manager then gives them priorities and assigns them to the developers to work on. The developers work on them while leaving any questions they need answered in the comments section. They move the task along the pipeline as it gets worked on, reviewed, then released.
  • Tracks task history
  • Integrates with GitHub
  • Allows for customizations
  • Speed of application
  • Organization (finding specific tasks can be difficult)
  • Needs better integration with GitHub
As a developer we obviously work with a lot of code. Wrike would be far useful being able to reference that code in GitHub. It also was very confusing and hard to navigate. Issues feel like they're all over the place. On the other hand product and customer service seemed to really love using it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Wrike for day to day task management. Our biggest use case is processing deliverable requests and ensuring they are moving through the pipeline correctly with the correct labor assigned. To do this we leverage Wrike's request forms, custom fields and dashboards. Additional we generate weekly reports on these deliverables.
  • Task Management
  • Dashboards
  • Reports
  • The current update to Dashboards is clunky.
  • Adding additional logic to the request forms.
  • Simplification of visuals.
Wrike is well suited for traditional project management operations. Anything you would do in Jira, Asana or Monday can be executed in Wrike. It's great for ensuring items move through the pipeline. Its direct data visualization can be a bit clunky and occasionally you will hit odd logical flows or find you are not able to do something in the way that seems intuitive.
Garrett Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I can into the organization when Wrike was used by ~30 people within the Marketing department and oversaw the growth of the tool over 7 years as it grew to 300 users in 12 different department across every business unit. We utilized it for Project Management for National media campaigns, Work management for Queue based team processing Salesforce tickets, and for M&A Integration management. We have used about ever feature Wrike has to offer at various level and support team who are entry level coming out of excel based workflow, all the wya up to full Agile team doing website engineering via Scrum process. When committed to apply and maintaining Wrike properly, the information sharing and therefore business acceleration is world class.
  • Project Managment: Production, Technical, and Service
  • Program Management: Cross-organization initiative coordination
  • Work Management: Queue based team task intake and routing
  • Wrike Analyze is very powerful, could using some ease-of-use improvement
  • Wrike Resources: Great for task level allocation, could use a simpler/hire level Project allocation options
  • Ability to make more custom user interfaces that could be embedded in places like SharePoint pages.
In my opinion, Wrike is Well suited for any team who want to improve the way they get work done and wants to break down silos and get out of being trapped in desktop files and email. I think Wrike is less appropriate for teams who what simple excel style chart building or closed team technical back end engineering code deployment CI/CD.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My team uses Wrike to manage 80+ partner projects. (Other teams in my company use it to track even more). We track the progress of our projects all the way from partner acquisition to product publication. We use blueprints to streamline new projects and set up custom workflows to track work. Wrike is how we know where we are in a project and what still has to be done.
  • Custom workflows
  • Configurability of Folder/Project structure
  • Awesome for managing a high volume of high level projects as well as task level work.
  • Missing a “Notes” function for keeping track of notes
  • Missing a messaging function to send messages that aren’t related to a specific work item
  • Missing ability to automate project status updates based on specific custom item types
Wrike is the best PM software that I’ve worked with. It’s fantastic for managing a high volume of large projects at once, while still being useful for managing work at the task level. As a PM, I love it. Though, teams without a PM might find it overwhelming because it is so configurable.
September 19, 2023

Wrike for collaboration

Mark Ireton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to plan and manage product development projects that span across multiple sites and involve 50-100 people on a given project. In that case we are primarily using Gannt charts and tracking tasks to completion. My team also uses Wrike to manage requests, basically a ticket system.
  • Wrike is built from the ground up for collaboration and with everything on the cloud, all users have the current information and can edit at the same time. Users can be tagged to highlight actions and tasks can be shared across multiple projects.
  • Wrike can be customized, creating workflows and views that meet the needs of each team or business. Custom fields can be used for tasks.
  • Images and files can easily be added to tasks.
  • There is no way to create an auto-incrementing numeric field. This is a common need for things like request numbers that need to be a human readable number that can be linked to other applications or the physical world.
  • There are reporting and analysis features, but they are difficult to learn, not intuitive and cumbersome.
  • Managing custom fields can be difficult. Maybe this is more of a user issue, but we have duplicate or similar custom fields and some fields are inherited that we do not want in sub-projects.
Much better than MS-Project because of the collaboration features. Works well for big projects involving a lot of people. Can work as a ticket or request system, but missing key feature of having an auto-increment numeric field that would be used for a ticket number or ID.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Wrike is our primary project management tool and the basis for how we both organize and initiate cross-functional Marketing projects. One of our primary use cases is using Wrike's built-in Blueprint functionality to standardize workflows for projects that touch a large number of marketing roles, including defining SLAs, dependencies, and task automation—all of which helps us accelerate delivery times and ensure everyone has access to requisite information to complete their portion of the project.
  • Workflow Automation
  • Approvals
  • Design Reviews & Markup
  • UX: Wrike isn't the most elegant software but gets the job done.
  • Ease-of-Use: The software has a steep learning curve for new users.
  • Automation Rules: Automation is great when it works but requires some trial and error to get it to function the way you intend.
  • Project Management: Wrike is a very powerful tool for larger Marketing teams that need a way to standardize workflows. It is highly flexible and can be customized in a near-infinite number of ways based on how you work & what you need to track.
  • Reviews/Approvals: Wrike excels at approval workflows, specifically for high-fidelity design reviews. It is a fantastic tool for PDF/Video/PPT markup, with support for contextual comments/feedback and versioning. Wrike also allows for external reviews (non-users), which is a nice perk for those who need to share collateral with stakeholders outside of their Marketing organization.
  • Calendars/Dashboards: As mentioned, Wrike has a ton of functionality. I particularly like the multi-layer calendaring capabilities, which allow for distinct calendar views for different campaigns, asset types, or anything else you need to track or visualize. Dashboards are also very powerful (though, I don't find Wrike's native widgets to be particularly useful).
Kristen Paniagua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike for project managing the production of design deliverables, web pages, print materials, and other deliverables for our marketing team. The blueprints, Gantt charts, automation, and forms make this platform indispensable, especially since we juggle numerous projects simultaneously. I've built numerous forms to address the flow of incoming requests from other departments, all of which create tasks or projects instantly—sending notifications to assignees automatically. This feature alone has helped our team become more nimble as requests become visible in Wrike instead of direct emails and Slack DMs. In addition, I create road maps for recurring projects quickly using Wrike's customizable blueprints, and assignees are automatically notified of new tasks and timelines upon establishment. Our team needed a project management tool that provided full visibility of the workload that was relatively easy to implement and onboard. Our previous solution offered limited visibility for projects, provided little to no capability to see roadmap conflicts, and offered various integrations for existing communication tools (e.g., Slack, Google Suite, etc.). We wanted something that provided customized project templates, offered ease in project management, and easily organized related assets/files.
  • Wrike's options to set dependencies keep projects moving automatically without occupying the project manager's time to update each assignee that a task is ready to move forward.
  • Every member of the team has full visibility into every project in the space, allowing us to be a highly efficient, nimble team.
  • Tagging options make projects easy to find within the workspace, and we've found this helpful when assigning projects to our AGILE sprints.
  • Gantt charts quickly identify workload overload, and it helps our team to balance workloads effectively.
  • Dashboards are fully customizable for both reports and team management, which we use during our sprint planning sessions.
  • Blueprints make duplicating repeated project roadmaps lightening fast, saving time in building road maps for our project managers.
  • Building dashboards can be a little tricky, but Wrike's customer service is quick to respond and quite helpful.
  • The onboarding videos have been so helpful to our team—I would like a deeper dive into using Dashboards and Reports added to these resources for our team to reference.
  • Teams must come to a consensus about which notification settings are a must for ease of communication. We found that if someone only has daily reports turned on and at-mentions silenced, notifications are not as effective.
  • There is not currently a way to add images or embedded links in forms. This would be helpful for us as we develop forms for design requests so that recipients can select from different options with a visual.
  • When developing forms, there is only an option to include one tag with the ticket/task/project that results. We use multiple tags to keep projects visible in different team folders, so having that option would be quite helpful in saving us the time of tagging requests manually.
Wrike has offered us the option to organize our project load into AGILE sprints by identifying a folder per sprint and tagging each project specifically for that sprint. The dashboard we've established to identify priorities for each sprint has also helped us in identifying process improvements and team balance—it's a useful tool for team management as well as project management. Communication is documented within each task, so it allows our team to be nimble and redistribute tasks if needed—whoever takes on the task will have a full background of the feedback and purpose for that task. It's easy for us to connect links or Google Suite items to projects and tasks, keeping a full library of associated project resources a the mere press of a button (File tab). Wrike has changed the way we work as an efficient team!
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