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Wrike

Wrike

Overview

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed…

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Recent Reviews

What makes Wrike great!

9 out of 10
April 15, 2024
Incentivized
I use Wrike to manage print and digital PR content projects for multiple brands. Wrike makes the tracking of the status of the projects …
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Wrike feedback :)

8 out of 10
April 06, 2024
Incentivized
We use Wrike to organize ous jobs, adjust our week workflow and register our daily timesheet. Or to organize the briefings and workflow to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (672)
    8.6
    86%
  • Task Management (674)
    8.6
    86%
  • Scheduling (588)
    7.8
    78%
  • Workflow Automation (570)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

2 videos

Wrike Drives Accountability When Working With Cross-Functional Teams: Product Review
02:54
Wrike Review: Works Well For Introduction Into Task Management, But May Be Outgrown
02:33
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Pricing

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Wrike Free

$0

Cloud
per month per user

Wrike Team

$9.8

Cloud
per month per user

Wrike Business

$24.8

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.80 per month per user
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Brings the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt ChartScreenshot of Wrike CalendarsScreenshot of Custom Workflow ManagementScreenshot of Wrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
How a common working day in Wrike for a manager could look like and how to improve team efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Frequently Asked Questions

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Wrike starts at $9.8.

Basecamp, Brightpod, and ProofHub are common alternatives for Wrike.

Reviewers rate Task Management and Team Collaboration highest, with a score of 8.6.

The most common users of Wrike are from Mid-sized Companies (51-1,000 employees).

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(1383)

Attribute Ratings

Reviews

(1-25 of 423)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to organize our workflow between different areas in the Brand team (marketing, employer brand, design, digital properties, SEO, Content, etc). We produce all campaigns, assets and content using Wrike, with each team following their own workflow and then interacting with other teams via assigning task cards to them and following up.
  • the ability to interact with different teams and workflows but still keep your own space organized and separate
  • a good inbox that allows you to pay attention to the issues without having to look at all your cards to find out what's new
  • the ability to customize the templates and fields
  • it has something of a learning curve. It could use more AI assistance
  • I'd like to see easier ways to collaborate between teams
  • the follow-up/reminders could be rethought
I'd say it's great for big teams. Organizations with smaller teams may be inclined to use Trello or Notion instead because of lower costs and more intuitive interfaces. But the depth of things you can do with Wrike are great and most suited for complex organizations. The reports feature is also very robust.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used Wrike since 2018 in different positions and different projects. I believe it's the easiest PM SW and easy to learn and implement in a global organization. The new features I like also the Kanban is perfect to drive projects and check status on a quick way! Its also great to be able to she invite customer to give updates and timing.
  • Visualisation
  • Easy to use
  • Time management
  • Integration to SharePoint
We are a global organization with multiple PM teams this works great.
Its worked well to start and also to get the team up to speed. But I would like Wrike to be a support longer during the startup phase.
Its a lot of tips and tricks on YouTube but to have the team do that is not easy.
Matt Aldridge | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for end to end project management for marketing, and learning development.

It addresses the need for visibility, standardisation, and all the standard features associated with project work.

In particular the ability to use blueprints significantly speeds up workflow set up and execution, and the ability to view projects in board, table, and card views is very useful.
  • Reformatting the data into different views
  • Advanced features including blueprints, forms, automation
  • Advanced project and resource mangement using gantt charts, linked tasks, etc
  • Wrike is very technical and complex, simplifying the user experience should be priority 1
  • There is a lack of clarity in how to find certain things, sometimes it takes me 5 minutes to remember where blueprints, forms, and automation are found, each is in a different place buried in menus
Wrike is great if you already have good project management rhythms, and an agile coach or owner of the workflows who understands Wrike in depth.

If all you need is a simple task board, with basic project management features, there are better tools to use, for example Trello.
Brittany Reed, CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike to help manage my events. In most cases we have blueprints created for small, medium and large shows and within those projects are subprojects of different deliverables required for each show.
  • Helps keep me accountable for collaborative tasks
  • Helps give me visible into the full scope of the project
  • Keeps me organized
  • I think there are some user interface changes that can be made
  • I think the way it is organized could be better
  • I think the task tools could be streamlined
I think it is create for things like tradeshows and events where there are many different logistics and deliverables required. I don't think it's create for smaller straightforward events like webinars and podcasts
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike to manage virtual event preparation and production, to track project status across a number of operations, and to ensure other employees are fulfilling their tasks. Wrike allows me to easily manage events that are supported by a number of staff and AmeriCorps VISTA members without needing to individually check in on the status of each event; I can easily go to the event folder or project and see the status. It also helps us to standardize practices across our different programs and departments, as we create templates that are then duplicated for each event or project.
  • Customization of task titles, blueprints, and task status
  • Integrations with Box and Outlook and the ability to email tasks and folders
  • Ability to view task lists in a number of different ways (by date, by title, by active status)
  • Accessibility. It is near unusable for any user that employs a screen reader or other assistive technology. Wrike's inaccessible nature is the biggest reason we are considering a switch to a different project, despite being overall happy with its features.
  • Ability to duplicate tasks and keep subtasks attached to the duplicated task
Wrike is great for laying out tasks and folders to create SOPs; we have used it with great success to standardize the way we prepare and plan for virtual and in-person events across a variety of departments and programs. It is also great for supervising employees and checking in on task statuses in one central place. And it functions well for the basic use of daily, weekly, and monthly task lists. Wrike is terrible if you have employees who use assistive technology. It is very clear that accessibility is not a priority for its developers - you can find requests for improved accessibility in the support forums dating back years, almost none of which have been resolved - and that impacts our operations, as not being able to have all staff use the same project management platform causes confusion in our processes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike to manage all our incoming requests for clients, to sort all our new projects amongst our team, and to keep track of all canceled websites. Another feature we use all the time is the comments and email feature which is included on the projects. This is a major help in keeping projects and all the tasks that come with a project in order.
  • Keep projects organized by assigning who is working on them
  • The email feature where you can email clients directly through the platform
  • The stages that you can assign a project to.
  • It is a tough learning curve and took me a few months to get the hang of it.
  • Make the "Search" feature easier to find. It took me forever to find it and my teammates ask me where it is located.
  • The overall look is busy. This is not a particularly big issue to me but a sleek and cleaner look would be cool!
If you have new projects coming in on a weekly basis this is a great product to keep your bearings. Things can get messy really quickly so the step by step processes you can create in a project and assign each one of those steps to a teammate is wonderful.
Score 8 out of 10
Vetted Review
Verified User
Wrike helps our organization stay organized in every step of the process. Our volume of work is high as we produce 16 events a year and everything from operation to marketing projects are managed in Wrike. It allows us to keep projects for each event sorted, allows us to automate a lot of workflows, and keep assignees on track with their responsibilities on projects. It's a very robust tool that can be used in numerous ways. I'd recommend it to just about any company in need of a project management tool as it's very user-friendly.
  • Blueprints, Templates, and Request Forms
  • Automations
  • Dashboards
  • Organization
  • Duplicating tasks - When we've tried this in the past, sometimes it doesn't duplicate exactly as it should
  • Notifications - Some people prefer to be notified when someone responds with an emoji, so maybe provide that as an option?
I think Wrike is suited for just about any business. It's a very robust and user-friendly tool that can be used in a variety of different ways. Coming from an events business, I think it's an excellent tool for events or arts and entertainment organizations. I can't really think of an organization or scenario that couldn't benefit from Wrike.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Wrike is a comprehensive project management tool tailored for marketing teams at my organization. Wrike offers features that streamline workflows, enhance collaboration, and improve project visibility. <br>Business Problems Addressed:<br>Workflow Streamlining: Wrike helps in managing tasks efficiently, clarifying roles, and monitoring progress towards marketing goals.<br>Collaboration Enhancement: It facilitates team collaboration by providing a centralized platform for communication and streamlined workflows.<br>Visibility Improvement: Wrike offers clear visibility into project statuses, tasks, and what needs to be done, ensuring organized project management.<br>Use cases: Marleting plan development, project management, workflow monitoring
  • Centralized Communication
  • Resource Management
  • Real-time Progress Tracking
  • Campaign Management
  • Integrate with more marketing tools and platforms
  • Expand automation capabilities to handle more repetitive tasks, streamline processes, and provide greater clarity
  • Enhanced Reporting and Analytics
User-Friendly Interface: Continuously improve the user interface to ensure ease of use, intuitive navigation, and accessibility for all team members, regardless of technical expertiseVisibility Improvement: Wrike offers clear visibility into project statuses, tasks, and what needs to be done, ensuring organized project management
Real-time Progress Tracking: Wrike enables tracking progress in real time, adapting to changing circumstances, and integrating with platforms like Google Ads and Facebook for performance assessment
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike as a workflow tool to file job orders and assign tasks to specific people. The advertising and creatives team uses it. Tasks include digital posting, website updates, copywriting, visual creative production, and approvals.
  • Assigning tasks.
  • Notifications
  • Some tasks are missing, it doesn’t go to our inbox.
  • On some requests, even if the assignees have already been centrally updated, it will still assign it to the previous person who handled the task.
It is suited for the assignment of tasks but cumbersome for approvals.
March 15, 2024

Wrike User 1+ Years.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike as a media organization to book up advertising campaigns.
  • Manages tasks.
  • Dashboards
  • Email reminders.
  • Dates for tasks - will automatically set date for 2025.
  • Assigning users - Will assign users to projects of its own accord.
  • Limited functionality to label tasks.
Wrike is well suited to manage workload and see what tasks you have left to do and how long you have to do them. The inbox is also useful to see what people have sent you and what you have sent users. There are some limitations to it in terms of labeling tasks.
March 13, 2024

Like Wrike 👍

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to organize our marketing projects and give project managers visibility into what we need. Then, we all have a centralized location for all the assets.
  • User friendly.
  • Notification system.
  • A lot of options for set up.
  • None
We like using it to lay out all the marketing projects so everyone can see what is coming up and how many hours and workloads will be required to complete the projects efficiently and on time.
March 09, 2024

My Wrike Experience

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Project managing the success and timely launch of integrated digital programs. We have a team of 30 using the tool to track these programs.
  • Time stamping the various stages.
  • Easy access to specific projects.
  • Task management.
  • The new user interface is not so great.
  • Better and smarter filter options are needed.
  • Integrating AI to sub-manage the tasks.
Specific tasks assigned to team members: Wrike does a good job of tracking them and providing updates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike as a cross-departmental collaboration tool for marketing projects spanning almost the entire globe where we have employees. Wrike helps us have a central management tool for campaigns in progress. Anyone in the organization can view and join these. We even have monthly Wrike sessions where we brainstorm about ways we can use the solution more effectively.
  • Task-level UI
  • Multiple views to choose from
  • Dashboard UI - very clean and attractive visuals
  • Innovation and new features
  • Tags! I wish they used tags instead of folders.
  • Filters - I'm not a fan of filters. They make jumping between different types of tasks clunky (even if I save them as presets).
  • Active tasks - I wish there was a simple ON/OFF button to show or not show active tasks.
  • I wish there was a way to "call" and populate a blueprint straight from inside a task.
Wrike is well-suited for large organizations with hundreds or thousands of employees OR smaller companies where everyone is very hands on. It's designed for collaborative work at scale.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike to track and review projects in which I am involved. Being in product marketing, I use Wrike more as a contributor than as an owner. It helps our Marketing operations teams organize their sprint schedules.
  • Tracks progress of projects with details.
  • Links similar projects together for better visibility.
  • Good system of record for approvals.
  • Complicated to use for someone who isn't a power user.
  • Almost too much customization at times.
It is well suited to track large initiatives with many tasks. It is not well suited to track projects with fewer steps.
February 27, 2024

An Essential Staple!

Score 8 out of 10
Vetted Review
Verified User
Wrike is a staple tool in my team. We use it every moment of the day to keep track of all our deliverables. It is how we keep the team in the know of what is going on with the deliverables and we refer back to it too when we want to refer to the info that has been received for each project. It is the tool that keeps me sane else everything would be done via email and that will get very messy really fast. Wrike allows us to categorize each step of the project and if we need to share an image for reference, that can be done easily too.
  • Keeps deliverables and tasks separated
  • Ease of use
  • Populating timing based on beginning and end dates
  • I wish we could take away people from subtasks using the main Wrike ticket instead of having to click inside the subtasks first - it would improve efficiency.
  • The calendar feature isn't the easiest thing to use.
  • When you edit a Wrike ticket after you've already tagged someone, if you tag a new person from the edit that person does not receive the tag. This ideally would be fixed.
If that individual is trying to keep track of multiple projects/tasks/etc that may require communication and keeping things organized, Wrike is the tool to use. If it is just something super quick of straightforward, then in that case email would work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Wrike is used to manage projects in a very busy communications and marketing office of 10 professionals. The platform ensures that all project work is accounted for, all employees are informed of project's scope and needs, all assets are available, and all progress is charted.
  • Automation of project requests received from stakeholders
  • Detailed workflows for every project
  • Templates for different job types
  • Ability to deploy a ticketing system like, for instance, ServiceNow.
Because of its ability to edit assets in platform, Wrike is particularly effective for smaller creative groups. Larger groups may encounter problems with the number of email notifications sent. For that reason, more options to "individualize" notifications would be helpful. Similarly, the ability to save filters would be very useful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My company uses Wrike to organize the different tasks that are needed to complete an event from start to finish for every group we work with. We have around 50-60 groups that we work with at a time in various capacities, and Wrike allows us to create a "project" for each group and have those tasks live within that project. As for my use, I set up events, so it allows me the ability to be notified when an event is ready to be created in our booking system. It also gives the company the ability to inform everyone of any changes/updates that are needed for each event at any given time.
  • User friendly.
  • Gives various ways to organize your tasks.
  • It can be adjusted to fit a company's needs throughout the year.
  • I would like to see the ability for a user to filter messages where they are directly mentioned or a group they are in is mentioned. Our company sends hundreds of messages regarding 50-60 events to different groups, so the inbox can get very busy throughout the day.
  • The ability to create templated responses within the body of the message in a task. Thinking maybe creating an add-on option that is exclusive to each user.
  • If a user creates checkboxes in the description, it would be nice if someone checks their box. It would notify those assigned to the task.
I think Wrike is great if you are a company that has minimal tasks that are needed to be tracked. It's a great way to communicate to those involved where you are at with each task, as well as, a great way to have discussions within a given task. There are times when Wrike seems not useful to the company I work for, IMO because we have so many events we work with at a given time that it can become difficult to keep up with everything going on. As I said, we can have over 50-60 groups at one time that have tasks being worked on each day. It can feel overwhelming trying to keep up with the inbox because of what I mentioned above.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used by the IT organization for project management and support management.
Also used by some Marketing groups for project management.
  • User experience is pretty good, easy to use, nice interface, good performance
  • Gantt chart features are built for good productivity
  • Personalization of email alerts
  • Configuration of workflows and custom fields should allow to configure more restrictive actions for users - It is too open and leaves room for user errors.
Well suited [for] project planning [and] resource planning. Less appropriate [for] support management.
Score 2 out of 10
Vetted Review
Verified User
We are trying to manage time, resources, and projects from collaboration, and process automation to team and project profitability accounting with Wrike for 3 years.
  • Collaboration
  • Integration with Microsoft
  • Time and project accounting
  • Speed
  • Reporting
  • Analytics
In three years, despite more than 1000 hours invested and the time wasted by our users, we still cannot find an acceptable workflow with Wrike. Reporting, in particular financial reporting is unmanageable and extremely slow. Bandwidth management is not effective.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Wrike to onboard new customers, and address their requests after onboarding or also shutting down the service. It is pretty flexible tool that supports all types of requests. The scope of the use cases was project management and ticketing
  • like the hierarchy structure of Wrike
  • liked the tagging feature where a task was tagged in multiple places
  • sub tasks was good as well and can have different layers of sub tasks
  • I would like color coding for statuses and flexibility to create statuses on the fly
  • use as a ticketing system may be limited
  • search functionality could be improved
It is well suited for project management as well as for support requests. It could be less useful as a ticketing tool
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Before Wrike, most of our paperwork was done on paper, email, and Google Sheets. As time passed, it became difficult to keep records of our work. Then we decided to switch to Wrike. This has improved our lives by eliminating paper paperwork, converting multiple Google Sheets into Wrike spreadsheet views, and allowing us to share external links with users via a request form.The best part about Wrike is that even if you are not a member and do not have access, you can fill out the request form via an external link and enter the data directly in the assigned area. This is our biggest problem that Wrike has solved and we are amazed by all the features it has to offer.
  • Tasks are displayed in an easy-to-use table view. And most importantly, there are many other views, such as the invoice view, to name a few.
  • Automated messages and emails to remind you when the date approaches.
  • Ability to assign tasks and achievements to individuals.
  • Deleted tasks are not permanently deleted and can be restored.
  • Changes made leave a record of the user's details, making it easy to track who did what.
  • Loop structure when designing request forms.
  • Dashboard color coding options.
  • When creating a request form, have a condition that if you select option Q1: it will skip 3 questions and jump to Q5.
  • Looping options in forms - after submitting a form a button to appear to create a new record.
My organization used Google Sheets to work with subbies, but we've since switched to Wrike. It is user friendly, has formulas and customizable fields. Wrike has been a lifesaver because instead of sharing Google Sheets with external customers and typically they messing up - deleting formulas, users can simply fill out a request form without logging into Wrike . All details are displayed in a table view, making management much easier.
Layne Latham | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Our organization relies on Wrike as a comprehensive solution for streamlining request submissions and task tracking. Wrike has significantly improved our workflow by providing a centralized platform for team members to submit requests with consistent information. The product's customizable forms ensure that essential details are captured, minimizing back-and-forth communication. Additionally, Wrike's robust task tracking features enable us to monitor progress efficiently, ensuring timely completion. The scope of our use case extends across various departments, addressing business problems related to communication gaps and inefficient task management.
  • Customizable Forms
  • Collaborative Editing and Comments
  • Automation Workflows
  • The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
  • Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
  • A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
Wrike is well-suited for managing routine Rev Ops support tickets. Its customizable forms ensure that users submit detailed information about their issues, allowing Rev Ops teams to efficiently prioritize and address problems. The platform's task tracking features enable Rev Ops staff to monitor progress and ensure timely resolution. It is less helpful for projects that require users to have their own licenses
November 29, 2023

The download on wrike

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use wrike within our organization to stay streamlined through multiple clients/projects and processes. This helps all areas of our business, from HR functions to more client specific tasks. Communication is organized and we have a historical tab of what's happening within the organization. Wrike has made things simple for us.
  • Organizes tasks
  • Easily assign ownership
  • Stay abreadst of project deadlines
  • More in tune with automatic date functionality
  • More user friendly design
  • Dashboard options could be expanded
I think if you have a large set of clients with a robust project load for each, wrike is a good tool to organize and help stay in communication with multiple stakeholders. It's also got great features to automate dates and ensure approval steps are being taken. Wrike should be used to help with organization efforts.
Score 8 out of 10
Vetted Review
Verified User
We're a global Marketing department that has had a hard time collaborating together, coordinating marketing efforts, and tracking work. Cue Wrike. We have been using Wrike for a few years now to put in requests with service teams (content, graphics, etc.), for setting up marketing campaigns, and better collaborate with each other. We use it to cross tag work across various different teams.
  • Contextual collaboration - bringing people from different teams in together and having them know exactly what their contribution needs to be
  • Proofing/reviewing work - approval and proofing features are extremely helpful especially when we expect this from folks who aren't in Wrike
  • Creating plans for repetitive work - otherwise called blueprints, we can create these templates and trigger them to get started on projects and tasks
  • Request forms - capturing details of requests and connecting folks with the right team(s) to get the work done
  • Automations - while they constantly improve this, there are still some basic automation capabilities that I'd love to see within Wrike
  • Messy - it can get rather messy, especially when working with thousands of tasks
Wrike is best suited for working among different teams. It connects them rather nicely and allows for each team to have their own Spaces, folders, etc. Their customer support is extremely responsive and always answer in a timely fashion. Wrike is best suited for teams who receive a lot of requests, work with repetitive tasks, etc.

I would have said that Wrike is best suited for teamwork and less suited for personal work, but that would be a lie. There's a personal space where users can keep track of their own work, deliverables, reminders, etc.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our team uses Wrike for the below purposes. Details on how Wrike supports these use cases below.
  • Meeting Notes - allows for seamless creation of action items via subtasks. Tags into locations and Custom Fields make it simple to customise data and simplify viewing purposes with minimal effort once setup.
  • Issue Logging - Request Forms allow seamless integration of tasks and requests from both internal and external sources. Simplifies the issue resolution process and clearly directs action of users resolving an issue.
  • Task Management - customisable status options make it easy to know where a task is at. Gantt Chart and dependencies functions make it easy to interconnect tasks and understand end-to-end actions
  • To-Do Lists - highly customisable dashboards and to-do lists to make it easy to visualise tasks for yourself or team members.
  • Outlook Integration - Wrike is getting better and better at integrating with other products, but the outlook integration saves a lot of double handling by providing automatic suggestions for tasks and follow-ups based on your emails, and the ability to automatically create calendar events from tasks
  • Visualisation of tasks for yourself and others
  • Automation based on highly customisable fields
  • Powerful analytics
  • Amalgamation of ticketing service and project management software
  • Continuous development of product
  • Listening to requirements from user/community
  • Visual noise
  • Large updates to product with minimal warning to users - need to better communicate product changes
  • Processing speed issues on large datasets
Well suited to teams with highly complex tasks and requirement for customised solution. Excellent communication tool and powerful for teams who are working on concurrent projects with many moving parts.
Less suited to teams with simple tasks who just need a to-do list to get things done. Too much visual noise for these users.
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