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Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found …
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What is Wufoo?
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
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Popular Features
- Data export (30)10.0100%
- Multiple question types (30)9.090%
- Themes (29)6.060%
- Custom logo/branding (32)4.646%
Pricing
Free
$0
Cloud
Starter
$14.08
Cloud
per month
Professional
$29.08
Cloud
per month
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Wufoo?
Online Form Builder with Cloud Storage Database
Wufoo allows users to build custom online forms that they can use to collect data, payments and to automate workflows.
Wufoo Video
Wufoo - Online Forms Made Simple
Wufoo Integrations
Wufoo Competitors
Wufoo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
Reviewers rate Response tracking and Data export highest, with a score of 10.
The most common users of Wufoo are from Small Businesses (1-50 employees).
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(119)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found it beneficial for streamlining processes, improving communication, and collecting data in a modern and efficient way. One of the key use cases of Wufoo is creating and managing forms for internal processes such as vacation and sick leave requests, conference registrations, and statistical reporting. By digitizing these forms, Wufoo has significantly reduced the need for multiple paper forms, saving time and reducing entry mistakes for schools and other organizations.
Another important use case of Wufoo is collecting feedback and change requests from different departments within a company. Users have appreciated the quick and versatile submission options provided by Wufoo, allowing them to easily collect files and text from various stakeholders. Additionally, Wufoo's integration with PayPal Payment has been particularly valuable for users who need to create custom ordering forms or collect payments online. The customizable reports feature has also allowed users to provide clients with monthly and annual sales reports.
Universities have found Wufoo to be highly beneficial for creating user-friendly forms, streamlining data collection, and saving time for creative services departments. The software has been utilized in schools for operations, billing, recruitment, and various applications, surveys, data collection, and updates. Not only does this make the process more convenient, but it also helps schools meet sustainability goals by reducing paper waste.
Furthermore, Wufoo has been successfully used by freelance graphic web designers to manage vendor applications and gather contact information for their clients. It has also been employed by digital marketing organizations to collect form fill-outs for clients in the healthcare industry. This showcases Wufoo's versatility as a lead generation tool across different sectors.
Overall, Wufoo has proven to be a valuable solution for organizations looking to streamline processes, improve data collection efficiency, and enhance communication across departments. Its ease of use, extensive integrations, and responsive customer service have made it a preferred choice for various purposes, including form creation, feedback collection, event registration, and data analysis.
Simple and Intuitive Interface: Many users have praised Wufoo for its simple and intuitive user interface, stating that it is easy to navigate even for non-technical individuals. The drag-and-drop functionality allows for effortless form creation without the need for extensive training.
Helpful Customer Support: Several reviewers have commended Wufoo's customer support team for their promptness and personalized assistance. Users have reported receiving clear and concise answers to their questions, often accompanied by specific recommendations tailored to their individual forms.
Wide Range of Form Options: Wufoo offers a wide range of form options and formats, including radio buttons, checkboxes, and text fields. This flexibility enables users to create forms that cater to their specific needs and requirements. Some users appreciate the inclusion of side boxes for additional information, which helps prevent confusion and provides context for the questions being asked.
Outdated User Interface: Some users have expressed dissatisfaction with the outdated user interface of Wufoo. They feel that it lacks updates and looks visually basic and boxy, comparing it to a typewriter on plain paper.
Difficulty in Customization: Users have found it difficult to customize their forms due to hidden or hard-to-find features. They also mentioned limitations in field restrictions, making it challenging to fit all the needed content within those restrictions and causing issues with field rules.
Lack of Integration Options: Several users have mentioned limitations in communicating with other software and difficulties in exporting data from Wufoo. They desire more integration options for multiple accounts, credit card gateways, as well as improvements in transferring reports to Word or Excel.
Users have provided several recommendations for Wufoo based on their experiences. The three most common recommendations are as follows:
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Try the free version before purchasing: Many users suggest trying the free version of Wufoo to get a feel for its features and functionality before investing in a premium package. This allows users to assess whether Wufoo meets their specific needs without any financial commitment.
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Explore other potential providers: While users generally find Wufoo to be a good option, many recommend exploring other potential form building and survey options as well. They suggest considering alternatives such as Google Forms or Survey Monkey, especially if simplicity is a priority.
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Improved customization options: Several users recommend adding more options for customization in terms of aesthetics. They believe that enhancing the design customization capabilities of Wufoo would better cater to the needs of organizations and allow for more personalized forms and surveys.
It is important to note that while users appreciate the ease of use, versatility, and simplicity of Wufoo for basic form building and gathering information, they also mention areas where the platform can be improved or suggest exploring alternative solutions. These recommendations provide valuable insights for individuals and organizations considering Wufoo for their form building and survey needs.
Attribute Ratings
Reviews
(26-50 of 64)Companies can't remove reviews or game the system. Here's why
August 02, 2017
Wufoo Forms Creator
- Wufoo has had a positive impact on our business
November 11, 2015
Using Wufoo since February 2012
Score 10 out of 10
Vetted Review
Verified User
- We can offer better services without hand coding complex forms.
October 09, 2015
Darn good stuff
- This software has allowed me to support our volunteer organizations in a way that I was not able to previously.
October 06, 2015
Easy and Seamless Data Collection and Processing
- Wufoo has eliminated the need for hours and hours of hand typing of paper forms that included contact information as well as different kinds of interest information, also eliminating typos in email addresses.
- In the case of the festival that I use Wufoo for, we've also eliminated paper forms and it saves an incredible amount of time, I simply post the link to the form and vendors sign up, they can attach their images, signed forms, payment and they're done, and I don't need to process anything.
October 01, 2015
Formulating the perfect form
- We've collected more revenue using less staff time than ever before. Wufoo allowed us to move online from paper-based systems.
- Our data is now standardized and more accurate since it is input by end users instead of staff (who had to decipher handwriting).
September 30, 2015
Check out Wufoo if you're looking for quick and easy Form Building for your website or landing page
- Wufoo has allowed my organization to quickly build forms in a pinch. You never know what is going to land on your desk on a given day, but the simplicity of building and placing forms on various digital platforms is a handy tool to have at your disposal.
September 29, 2015
Wufoo may be a funny name, but is means serious business
- Increased employee efficiency
- Faster turnaround
- Easier access to form data
- Grants multiple user access
September 29, 2015
Wufoo really does work for you.
- Definitely have experienced increased employee efficiency, and overall increased well-being of the organization.
- Being more organized = being more legitimate. We have our things together more so than before.
September 29, 2015
Easy, fun, and very trainable, I can attest to all of this.
- I was in a developer role so I had little visibility into the metrics from the marketing folk that I assisted.
Score 8 out of 10
Vetted Review
Verified User
- Quick Implementation: Forms can be created, copied and edited very quickly. Links to forms can easily be added to web pages with URL info provided by WuFoo.
- Improved Customer Service: Submissions can be sorted and tracked easily which dove-tails into quicker response to customer inquiries and issues.
- Faster financial returns: Online payment and increased awareness of other payment options allows for quicker payment of open accounts.
March 19, 2015
How I found Happiness and Satisfaction with Wufoo
Score 10 out of 10
Vetted Review
Verified User
- Allowed quick contribution processing linking to Paypay which gave the donors confidence that their information was protected.
- Rapid deployment of new forms allowed near-impossible deadlines to be achieved.
- Real-time event registration allowed planners to keep registration open or closed due to attendance goals.
March 18, 2015
Startup School Seeks Sleek Form Submission
Score 7 out of 10
Vetted Review
Verified User
- Reduction in handwriting interpretation errors in the move from paper to online forms.
- Increased capacity to receive and analyze responses.
- Requires extra time spent in outreach to desired respondents who lack access to internet or computers.
December 04, 2014
Wufoo is user friendly and I would recommend it to anyone who is trying to grow their business.
Score 9 out of 10
Vetted Review
Verified User
- Really, all of the above (faster lead conversion, increased employee efficiency & better customer service)
- One drawback I would say is that some customers want to speak with employees rather than communicating electronically. This is also why I like adding my work contact information within the survey/questionnaire so customers may contact me with any questions.
December 03, 2014
Woohoo for Wufoo!
Score 8 out of 10
Vetted Review
Verified User
- Wufoo has enabled our customers (parents) to efficiently sign up for classes in an organized and -- hopefully -- pain-free way. The quicker they can convert their kids from prospective students to confirmed students, the more time we have on the back end to plan for the semester and cater the curriculum.
- Our employee efficiency was increased, thanks to Wufoo. After the initial time investment of creating the forms for each semester, adding new students and managing the class sizes was so much easier and freed up our admin's time to take on other crucial tasks.
- With the ability to add a maximum-capacity variable to our forms -- one that triggers an alert that a class is full -- we were able to solve the prior problem of double-booking and having to call parents and deliver the disappointing news that a class was full. If I remember correctly, Wufoo also allowed for instances in which parents wanted their children to be in the same class as another child, using form variables and rules.
November 26, 2014
Happy with Wufoo
Score 7 out of 10
Vetted Review
Verified User
- For sure our customer service rating has gone up. We have also found a ROI from cutting down on paper.
- Using it for an elementary school can create some uneasiness due to the credit card charges and paying for a third party tool but since our organization is run by volunteers, we can easily justify the amount of time that is saved by the ease of use and the ability to quickly turn something around and deliver to parents.
November 18, 2014
From a self-proclaimed Wufoo guru
Score 10 out of 10
Vetted Review
Verified User
- Increased efficiency. We used to do all of our event registrations via paper form and then have staff enter into a database. This is much easier.
- We provide better customers service. It is very easy to register someone over the phone if they are unable to do it themself and to answer questions about registrations.
- Easier reporting to management. If a manager wants to know how many people are registered for an event, I can easily provide real time data witout much effort on my end.
July 01, 2014
Wufoo showed me it's fun to make surveys
- Wufoo greatly increased employee efficiency. Some of our staff used to take each person's order by sending an email. But then there's no way to see the total items ordered by all customers.
June 30, 2014
Wufoo: Customer Acquisition Helper
- Wufoo allowed us to implement customer retention and procurement processes much more quickly than would otherwise have been possible.
- Wufoo increased our lead conversion efficiency and employee efficiency.
- Wufoo allowed us to provide quicker, more responsive customer service.
June 27, 2014
Wufoo can be a integral part of your organization
- Better feedback from clients and participants
- More organized information collection
June 27, 2014
Don't tie up developers on forms. Wufoo Rocks.
- We have been able to roll out contact forms and lead forms without using our developers. That enables us to keep developers on tech projects, and allows content and design folks to build forms. Our CMS does not allow easy form creation, so it's been a huge help.
March 11, 2014
Yahoo for Wufoo!
Score 7 out of 10
Vetted Review
Verified User
- Surveys show that you care about staff opinion
March 10, 2014
Wufoo Review
Score 7 out of 10
Vetted Review
Verified User
- Wufoo definitely increased efficiency for collecting and distributing funding applications and other forms across campus
- Downside was the storage cost of all the data from the applications being submitted
March 08, 2014
Wufoo for the win!
Score 6 out of 10
Vetted Review
Verified User
- Much better customer service and work flow.
March 08, 2014
Wufoo for everyone!
Score 10 out of 10
Vetted Review
Verified User
- Incredible for upselling our Save-a-Dates for new brides, they love the RSVP options and the customizable features
- Great way to increase our ROI and meet our sales goals for a supermarket client that was only using face-to-face ordering. We launched their Wufoo form and instantly saw their social friends using it!
March 07, 2014
Wufoo is the best at website forms. No, seriously.
Score 10 out of 10
Vetted Review
Verified User
- We were able to collect and reply to contact requests in a much more efficient way, which allowed us to grow our contact base much faster
- We were able to be much more flexible and create a quick RSVP form for a last-minute event, allowing us to have greater impact in our business area (education advocacy)
- We were able to deputize various staff members with limited technical experience to create their own forms as needed, allowing us to customize our contact approach and strategy on a state-by-state/office-by-office basis