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x.ai

x.ai

Overview

What is x.ai?

x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.

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Recent Reviews

TrustRadius Insights

Users of x.ai, including the executive team, have found the product to be extremely valuable in streamlining the scheduling process for …
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The best value in booking tools

9 out of 10
April 30, 2021
We use x.ai to create on-site, in-office, and video/phone meetings with our clients. Unless it is something that comes up too quickly or …
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I love Amy!

10 out of 10
December 12, 2018
Incentivized
I use Amy to schedule my meetings inside and outside of work.

She saves me HOURS each week and I never have any problems with scheduling …
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Pricing

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What is x.ai?

x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Calendly?

Calendly is appointment scheduling software from the company of the same name in Atlanta, Georgia. Calendly is available via a free plan that allows users to book unlimited 1:1 appointments. Paid plans, starting at $8 per month enable meetings with multiple invitees, a customizable appointment…

What is Zoom?

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom…

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Product Demos

REveo & X.ai 15 Min LIVE Demo - Dynamic Showing Scheduling AI for Real Estate Brokers & Agents

YouTube

x.ai demo at SKEMA Business School

YouTube
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Product Details

What is x.ai?

x.ai Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of x.ai, including the executive team, have found the product to be extremely valuable in streamlining the scheduling process for both internal and customer/prospect meetings. The AI assistant, Amy@x.ai, has been particularly effective in coordinating meeting setups for individuals located in Asia and Europe. Acting as a 24/7 personal assistant, x.ai saves users time and effort by eliminating the need for back-and-forth emails to find mutually available meeting times. This not only frees up their schedules but also reduces clutter in their email inboxes.

One of the main reasons users purchased x.ai was to streamline their scheduling workflow and reduce calendar management. With x.ai, users can selectively share their calendar availability and easily schedule meetings with others. They also have the ability to block off times they don't want to offer through the platform. This flexibility makes x.ai useful for managing both personal and work-related meetings, especially when dealing with different time zones. In fact, x.ai's AI assistants, Amy and Andrew, excel at scheduling meetings across different time zones.

Users rely on x.ai, particularly Amy, to schedule meetings and appreciate the time saved and the seamless experience it provides. By using x.ai, users are able to stay away from distractions in their email and calendar platforms, allowing them to focus on more important tasks. Additionally, clients often mistake Amy for a real person due to her human-like interaction, highlighting the effectiveness of x.ai in creating a professional image.

Furthermore, x.ai is used not only for internal team meetings but also for external customer interactions. It is frequently utilized to set up meetings with clients and prospects, enhancing the user's professional image and improving customer relationships. The platform even offers efficient setup options for different types of meetings such as on-site, in-office, video calls, or phone calls with clients. Users appreciate the convenience of not having to remember meeting details as x.ai handles all aspects of the scheduling process.

While x.ai was considered as a solution for handling administrative/assistant duties in smaller companies, it is currently not being utilized for this purpose. However, for both internal and external meetings, x.ai has proven to be an efficient tool that solves the problem of back-and-forth emails to find mutually convenient meeting times. Users have highlighted the convenience, time saved, and seamless scheduling experience that x.ai provides.

Efficient Scheduling: Many users have found x.ai to be incredibly helpful for scheduling conference calls across time zones and between multiple companies. They appreciate that with x.ai, they can set up their preferences and start emailing Amy or Andrew, just like a human personal assistant, saving them the hassle of multiple back-and-forth emails.

No Installation Required: Users appreciate the convenience of using x.ai without the need to install anything. They find it easy to set up their preferences and communicate with Amy or Andrew via email, making it a seamless experience.

Responsive Customer Service: The stellar customer service team at x.ai is highly praised by users. They describe the team as kind, quick to respond, and typically resolving cases on the first try. Users also mention that the team is receptive to feedback and new ideas, often incorporating them into the product's features.

Limited Meeting Capacity: Some users have expressed frustration with the technology's limitation to coordinate meetings between only 5 principal attendees, which can be a hindrance for scheduling larger meetings.

Confusion with AI Assistant: Several reviewers have reported confusion when interacting with the AI assistant, Amy, as they initially believed she was a human personal assistant. It has been suggested that Amy should clearly identify herself as a bot to avoid this misunderstanding.

Misinterpretation and Errors in Natural Language Processing: Users have encountered issues with the AI program's natural language processing capabilities, which sometimes lead to misinterpretations or errors when sentences are ambiguous or not phrased precisely.

Users highly recommend x.ai for scheduling calls and meetings. They find it to be an incredibly useful tool, especially for salespeople. According to users, x.ai can easily replace other scheduling tools due to its efficiency and convenience. They also appreciate the excellent support provided by the staff at x.ai. Users suggest starting with the personal version before considering an upgrade to the paid version. Overall, x.ai is worth checking out for streamlining scheduling processes and maximizing productivity.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 9 out of 10
Vetted Review
Verified User
I don't see many situations I would not use this or recommend it, as there are very granular controls and options to fit a wide range of clients. The only time I would not recommend it is if it did not fit the customer or client's needs for one reason or another.
January 18, 2019

Great AI Scheduling Tool

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think that x.ai is well suited and most appropriate for smaller, fast-growing startups that may not have (or may not want to allocate) sufficient resources for an administrative or executive assistant hire. This is also a great time-saver for individual users who are handling multiple appointments on top of other responsibilities. The service is highly useful, but it really just depends on the business's needs to know whether or not it is a great fit.
December 12, 2018

I love Amy!

Vina Rathbone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recommend x.ai (Amy!) to everyone. She is so easy to use and is my best productivity hack. Scheduling meetings takes up so much time, but Amy is easy to delegate to, and very reliable. I use other automation hacks in my job, but Amy is by far my favorite. I think people are intimidated by using AI or bots, but Amy is beyond easy to setup and use.
Matt Meinel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation.

She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
Jeff DeSurra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If a person schedules a lot of meetings or simply has trouble managing a calendar, x.ai is phenomenal. That's especially true if the majority of meetings are internal since those meetings can be scheduled automatically. Even if you don't use Amy and Andrew, the calendar functionality is a great addition. Whether it's better than Calendly is more debatable, but combined with the other features of x.ai, it gives more ways to do calendar management.

If a person needs to focus a lot on the interpersonal relationship with clients, x.ai may not work as well. It can feel like an impersonal way to handle scheduling, moreso than passing someone off to an actual human assistant.
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