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x.ai

x.ai

Overview

What is x.ai?

x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.

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Recent Reviews

TrustRadius Insights

Users of x.ai, including the executive team, have found the product to be extremely valuable in streamlining the scheduling process for …
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The best value in booking tools

9 out of 10
April 30, 2021
We use x.ai to create on-site, in-office, and video/phone meetings with our clients. Unless it is something that comes up too quickly or …
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I love Amy!

10 out of 10
December 12, 2018
Incentivized
I use Amy to schedule my meetings inside and outside of work.

She saves me HOURS each week and I never have any problems with scheduling …
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Pricing

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What is x.ai?

x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

REveo & X.ai 15 Min LIVE Demo - Dynamic Showing Scheduling AI for Real Estate Brokers & Agents

YouTube

x.ai demo at SKEMA Business School

YouTube
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Product Details

What is x.ai?

x.ai Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of x.ai, including the executive team, have found the product to be extremely valuable in streamlining the scheduling process for both internal and customer/prospect meetings. The AI assistant, Amy@x.ai, has been particularly effective in coordinating meeting setups for individuals located in Asia and Europe. Acting as a 24/7 personal assistant, x.ai saves users time and effort by eliminating the need for back-and-forth emails to find mutually available meeting times. This not only frees up their schedules but also reduces clutter in their email inboxes.

One of the main reasons users purchased x.ai was to streamline their scheduling workflow and reduce calendar management. With x.ai, users can selectively share their calendar availability and easily schedule meetings with others. They also have the ability to block off times they don't want to offer through the platform. This flexibility makes x.ai useful for managing both personal and work-related meetings, especially when dealing with different time zones. In fact, x.ai's AI assistants, Amy and Andrew, excel at scheduling meetings across different time zones.

Users rely on x.ai, particularly Amy, to schedule meetings and appreciate the time saved and the seamless experience it provides. By using x.ai, users are able to stay away from distractions in their email and calendar platforms, allowing them to focus on more important tasks. Additionally, clients often mistake Amy for a real person due to her human-like interaction, highlighting the effectiveness of x.ai in creating a professional image.

Furthermore, x.ai is used not only for internal team meetings but also for external customer interactions. It is frequently utilized to set up meetings with clients and prospects, enhancing the user's professional image and improving customer relationships. The platform even offers efficient setup options for different types of meetings such as on-site, in-office, video calls, or phone calls with clients. Users appreciate the convenience of not having to remember meeting details as x.ai handles all aspects of the scheduling process.

While x.ai was considered as a solution for handling administrative/assistant duties in smaller companies, it is currently not being utilized for this purpose. However, for both internal and external meetings, x.ai has proven to be an efficient tool that solves the problem of back-and-forth emails to find mutually convenient meeting times. Users have highlighted the convenience, time saved, and seamless scheduling experience that x.ai provides.

Efficient Scheduling: Many users have found x.ai to be incredibly helpful for scheduling conference calls across time zones and between multiple companies. They appreciate that with x.ai, they can set up their preferences and start emailing Amy or Andrew, just like a human personal assistant, saving them the hassle of multiple back-and-forth emails.

No Installation Required: Users appreciate the convenience of using x.ai without the need to install anything. They find it easy to set up their preferences and communicate with Amy or Andrew via email, making it a seamless experience.

Responsive Customer Service: The stellar customer service team at x.ai is highly praised by users. They describe the team as kind, quick to respond, and typically resolving cases on the first try. Users also mention that the team is receptive to feedback and new ideas, often incorporating them into the product's features.

Limited Meeting Capacity: Some users have expressed frustration with the technology's limitation to coordinate meetings between only 5 principal attendees, which can be a hindrance for scheduling larger meetings.

Confusion with AI Assistant: Several reviewers have reported confusion when interacting with the AI assistant, Amy, as they initially believed she was a human personal assistant. It has been suggested that Amy should clearly identify herself as a bot to avoid this misunderstanding.

Misinterpretation and Errors in Natural Language Processing: Users have encountered issues with the AI program's natural language processing capabilities, which sometimes lead to misinterpretations or errors when sentences are ambiguous or not phrased precisely.

Users highly recommend x.ai for scheduling calls and meetings. They find it to be an incredibly useful tool, especially for salespeople. According to users, x.ai can easily replace other scheduling tools due to its efficiency and convenience. They also appreciate the excellent support provided by the staff at x.ai. Users suggest starting with the personal version before considering an upgrade to the paid version. Overall, x.ai is worth checking out for streamlining scheduling processes and maximizing productivity.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 9 out of 10
Vetted Review
Verified User
We use x.ai to create on-site, in-office, and video/phone meetings with our clients. Unless it is something that comes up too quickly or an emergency, we schedule it via the x.ai platform. This solves a few problems: no call no show for one-off clients, as you can charge up front, it solves the back and forth emails trying to find a time that works for both/all parties, and me forgetting!
Susan Gregory | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use x.ai to find mutually availability with people I want to meet with. It saves us from going back and forth on email to find a time, this frees up my schedule and keeps my email inbox clear. I can block time that I don't want to offer through the tool.
January 18, 2019

Great AI Scheduling Tool

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Given that we are a smaller company, we did not have as many resources in the beginning and did not have an admin role in our hiring pipeline. We searched through alternatives and found x.ai which we thought would be a great tool to use to handle some administrative/assistant duties. We currently do not use it.
Amit Ranjan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use x.ai for my personal purpose and I have found it really useful in managing my meetings. Amy and Andrew are really good in scheduling meetings across time zones. x.ai provides really good options at the setup level that can help you save time and effort.
Matt Meinel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The executive team use x.ai to schedule both internal meetings and customer / prospect meetings. Amy@x.ai (we use the professional version so it's amy@levyx.com) coordinates setting up meetings with people for me especially in Asia and Europe. Once we have an interest in having a meeting Amy works out the details and gets it on our calendar for much less than I spend on Starbucks every month. It's like having a personal assistant that works 24/7!!
Jeff DeSurra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use x.ai with a small number of users, myself included. I am the one who purchased it initially as an individual user, and then eventually bought a team plan for my direct reports (4 in total) for internal and external meetings. The primary reason I initially bought it was to save time on scheduling meetings and to streamline that workflow so that I didn't have to manage my calendar as much. I now use it for that purpose and as a way to let others selectively see my calendar availability and schedule meeting with me. Our organization doesn't use x.ai broadly; it's limited to just my team.
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