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Xactly Incent

Xactly Incent

Overview

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize…

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Recent Reviews

Great Enterprise Solution

7 out of 10
December 30, 2023
Xactly has the abiltiy to process mass amounts of data in an incredibly fast amount of time. No knowledge of programming is needed and it …
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Xactly Incent Review

8 out of 10
December 22, 2023
Incentivized
Xactly Incent is being used by all of the Sales and Commissions organizations. Addresses visibility to bookings/attainment for the Sales …
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Works as promised !

10 out of 10
December 19, 2023
Incentivized
Manager for Sales Compensation and the administrator of Xactly Incent reports to me.

Provides access to close to real-time incentive data …
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Xactly right!

8 out of 10
December 14, 2023
Incentivized
We use Xactly Incent to help our team calculate commissions for our sales reps and managers globally. We're able to apply various exchange …
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Xactly Incent Review

7 out of 10
December 14, 2023
Incentivized
Xactly Incent gives us to the power to show our sales and commercial staff the precise list of contracts and amounts counting toward their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Sales compensation plan creation (79)
    7.5
    75%
  • Sales compensation process automation (77)
    7.4
    74%
  • Personalized dashboards (79)
    7.3
    73%
  • Complex sales crediting (74)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

1 video

Xactly Incent Review: Manages Compensation Without Having To Put In Manual Tracking Work
02:31
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Pricing

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What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Xactly Incent Self-Guided Product Tours (Form Fill)

www.xactlycorp.com
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Features

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

8.6
Avg 9.3

Sales ICM

Features around incentive compensation management for sales

7.1
Avg 8.6

Sales Gamification

Features related to gamifying sales operations.

8.1
Avg 9.0
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Product Details

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate, and manage incentive compensation—from simple to complex—and align seller behavior with revenue goals. Xactly Incent aims to help customers to:


* Reduce time spent on plan administration

* Realize higher quota attainment

* Eliminate payout errors and increase payout accuracy

* Drive better performance with commission visibility


With its integrations, companies can combine compensation data from CRM, ERP, HCM, and other critical business systems in existing stacks to provide a holistic view of program effectiveness.


Xactly’s Intelligent Revenue Platform brings together operational and intelligence capabilities, enabling users to align plan, design, manage, incent, and forecast functions into one cohesive platform. Its ability to integrate Xactly Incent across the broader revenue engine enables users to make strategic decisions with revenue data.


Other solutions include Xactly Forecasting, Xactly Extend, and Xactly AlignStar.

Xactly Incent Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Sales Gamification Features

  • Supported: Sales rep view

Analytics and Reporting Features

  • Supported: Personalized dashboards

Additional Features

  • Supported: Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
  • Supported: Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
  • Supported: Plan document and workflow management: Configure, track, and manage compensation processes.
  • Supported: Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
  • Supported: Incentive statements: Detailed incentive statements for transparency and visibility at the individual or team level.
  • Supported: Commission estimator: Where a team can see how much they can earn based on opportunities.
  • Supported: Incentive plan summaries: Provides reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, and SPIF programs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics and Netsuite
  • Supported: API connector
  • Supported: Single Sign-on (SSO)
  • Supported: Analytics
  • Supported: Multi-currency
  • Supported: Prior period processing: Allows for reprocessing prior periods to generate retroactive adjustments to results.
  • Supported: Advanced search capability: An optimized search designed for large data sets that allow downloading of all result types.
  • Supported: Modern user experience: Administrators can navigate through simple and visually enhanced designs.
  • Supported: Data integrations: Integrates with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics, and Netsuite.

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

Xactly Incent Video

Xactly Incent lets users design and automate compensation plans, to drive profitable business, build more resilient revenue, and get sales reps back to selling.

Xactly Incent Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Spain, China, France, Germany, Brazil, Italy, Japan, Mexico, Russia, South Korea, Taiwan, Sweden, Netherlands, Norway, Canada, Poland, Slovakia, Czech Republic, Australia, Brazil
Supported LanguagesEnglish, Spanish, Chinese, French, German, Portuguese, Italian, Japanese, Spanish Russian, Korean, Traditional Chinese, Swedish, Dutch, Norwegian Bokmal, Polish Slovak, Czech

Frequently Asked Questions

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

SAP Sales Cloud, Anaplan, and CaptivateIQ are common alternatives for Xactly Incent.

Reviewers rate KPIs highest, with a score of 8.5.

The most common users of Xactly Incent are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(397)

Attribute Ratings

Reviews

(26-50 of 268)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly Incent to calculate and pay out commissions to our sales employees on a monthly basis. We also use Xactly Incent to supply data into CEA which our accounting team uses to manage commission expenses. We supply sales employees with access to the platform so they can view their incentive statements and see their commission details. We also utilize analytics to build reports that our team can use to validate outstanding commission amounts per employee. Xactly Incent allows us to reduce the amount of time that it would previously take to calculate commissions manually. We still perform manual verifications to ensure all calculations are correct, but we are working towards moving away from those files.
  • Gather and implement customer feedback
  • Provides timely support
  • Maintains a vast knowledge base with tips and tricks for administrators
  • Person based reporting in Analytics
  • Versioning of formulas and credit rules
  • Uploading external commission plans for employees
Xactly Incent is ideal for commission plans where management receives a separate rate for their individual sales and team sales, or makes no individual sales at all. The plan setup becomes complex and cumbersome when you have management that needs to have individual sales and team sales included in calculating their commission rate. Xactly Incent is not ideal if you handle commission plan documentation outside of Incent as there is not an easy way to upload those into the system. Year over year changes can be cumbersome with having to create a new calendar year, recreate process groups, and upload quotas for the new year. Outside of those constraints that cause the most headache for our team, I would highly recommend the software. Provided you have setup the rules and plans correctly, the calculation process is quicky and the reports (released, held, and credits) allow for easy troubleshooting when a plan isn't generating any results. Our end users like the functionality of the incentive statement, which makes it easy for them to see what their earned and paid commissions are for the month, quarter, and year. The system integrates well with our CRM and ERP (Salesforce and Netsuite).
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Providing our sales reps full visiblity to their incentive compensation calculations and their progress to their various quotas.<br>Providing our sales leaders an easy way to see their overall team incentive status and progress to quota.<br>A third party platform that calculates incentives.
  • Incentive Dashboards
  • ability to share full year incentive compensation and quota performance
  • access to detailed elements of how the incentive compensation was generated
  • very hard to make adjustments to anything in the platform
  • it is, therefore, costly to make those changes
  • it REALLY matters what technical resources they use on programming those changes
If you have a large number of sales reps and complicated incentive comp plans, Xactly is one of the most powerful tools you can buy.

If you have a smaller sales force or a very simple incentive comp plan, this is likely too heavy for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When we onboarded our system, we were manually calculating commissions for our direct inside sales team. Xactly Incent was our solution to begin automating the calculations to provide more real time results for commission accruals and management for both our commission earning associates and their managers. This has significantly helped to reduce the amount monthly work for the team that was manually calculating these commissions and it has also provided more direct visibility into the sales credited to each of our inside sales rep teams so that any upstream data issues with the allocation of sales can be corrected before the end of the commission cycle leading to more accurate commission payments with less need for post period corrections. This of course had not fully eliminated the need for manual intervention as there as some payment methodologies and multiple sales splitting agreements that have proven to be a bit too complex for the Xactly Incent system in my opinion. For instance, splitting sales across teams that are cross hierarchy can cause issues for rolling that same percent of sales credit to the indirectly credited associate's manager and by extension their manager I've found.
  • Providing daily commission accrual feedback to payees
  • Providing opportunities for bulk data uploads rather than requiring associate data to be entered one by one.
  • Plan assignment flexibility. Plans can be assigned in multiple ways eliminating the need of an individualized plan for each associate, but the system still has the option to assign in that manner if needed.
  • The ability to bulk download the system plans and their components as well as download a full list of all formulas, credit and commission rules and their logic. Would make configurations and major data changes easier to service within the system as finding data point components in the system are difficult if you have a very large number of rules and formulas.
  • Ability to roll on reporting indirect relationship credits. Sometimes I need to roll credits and split them between two equal associates and then I need that credit to roll up to their managers. Right now, indirect named credits are not rollable on reporting I've found.
  • The ability to mass copy over quotas and configured external processes from one year to the next. This inability to do that makes new year configuration cumbersome and time consuming as each process needs to be copied individually and if you have a good number of them, it can take time in my opinion. Additionally, you can bulk upload quota assignments, but cannot mass create/copy the initial quotas from year to the next in my experience. Those have to be created one by one currently I've found.
I believe if you have hard and fast sales territory boundaries for your payees and sell a physical product or good, the system can handle this flawlessly and has a lot of added functionality. The financial and insurance industry has a lot of complexities as most of the products being sold are quite literally money and if there is any asset-based component to the calculation and not just straight sales based, it can be quite difficult to make work in the system in my opinion. Additionally, if there is a lot of sales territory overlap between payees, that level of complexity can be hard to overcome in Xactly Incent in my opinion, especially if sales are going to be split and not just shared giving full credit to both agents.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly Incent to pay our sales reps commissions monthly based on the given plan year's sales incentive program. We have over 300+ sales reps, so we needed a systematic method to handle the commission calcs, track performance, and manage plan document reviews/acceptances.
  • Incentive calcs - easily determine commission payouts for each rep once properly set up.
  • Ease of tracking and managing our Sales Incentive plans documents distribution, review, and approvals.
  • Ability for sales leaders to view/manage their direct reports comp plans.
  • Lack of customization of the Incentive Statement based on our plan requirements making it difficult/confusing for our sales reps.
  • The UI is not very intuitive to our sales reps. Requires quite a bit of hand-holding/ training.
  • Configuration is complicated - especially when our plans require customized incentives.
Xactly Incent is definitely worth the investment if you have over 25+ reps and/or you have a complex sales incentive plan. You don't want to do commission calcs in Excel if you can help it. But with a more complex sales incentive plan, you will introduce much more complex commission calcs as well as more challenges on reporting with Analytics.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Xactly Incent to send out compensation plans, calculate commissions and allow users to view their statements in Xactly Incent. This software allows me to streamline my commission processes from using excel and cut down on the manual work that I have to prepare. My whole team uses this software for their various groups and we support anywhere from 100-300 sales rep at any given time.
  • Ease of viewing statements
  • Easy updates to user data for constant changes
  • Easy uploadable templates
  • Navigation of tabs could be more streamlined
  • Quota totals would update automatically
  • Customizing statements could use more features
Xactly Incent is great to streamline the commission process. If you are dealing with a manual commission process that takes up a lot of time and you have not a super complicated compensation plan then you can save so much time using this. The sales reps will also appreciate being able to view their statement on their own rather than waiting for you to send a statement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently our team manages a handful of different business units and their commission processes. We are transitioning teams away from manual processes into a more streamlined experience with Xactly Incent. Moving each team into Xactly Incent will cut major time out on manual data manipulation, while also giving our sales teams instant visibility to their commission amounts once sales have been finalized. Instead of having to distribute individual statements, each team member can access the platform at their will and check their individual amounts, and team amounts if they manage other employees.
  • Gives users a transparent look at their sales detail, including commissions
  • Allows leaders to have access to customized reporting, which can help drive business decisions
  • Motivates the sales team with ranking information throughout the year
  • Sometimes there is a slight lag in being able to refresh the data
  • No customization with adding logos
  • Initial navigation of the application can be tough (there are so many areas to dive into!)
Xactly Incent works well when you have a medium to large size sales team that has plenty of different data points used throughout their commission process. Regardless of whether the data is messy or not, Xactly Incent has found fantastic ways to integrate any type of data set into their application. I have full confidence that this product would be a major benefit to most, if not all commission teams!
December 08, 2023

Xactly Incent

Score 10 out of 10
Vetted Review
Verified User
We use Xactly Incent to calculate global commissions on a monthly basis. We have it fully integrated with Salesforce to capture data directly from or CRM as well as an API link to PowerBI that allows us to do all of our reporting. Using Xactly shortened the calculation cycle from weeks to just days while also increasing accuracy.
  • Plan Administration to route and track documents.
  • CRM integration was easy and eliminates the need for a manual process.
  • Calculating commissions are now uniform and consistent across all plans and there is no longer a need for excel.
  • The end user dashboards take some time to understand for sales employees that only log into the tool once and awhile.
  • Setting up an individual position and title for each employee takes some time to get used to in our application. We have individual people set up as custom unique positions essentially duplicating the records.
Xactly is well suited to streamline commission calculations and plan administration. We have tried to use to it provide a monthly accrual and forecast but version control is challenging.
December 08, 2023

Top notch technology.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly Incent for 90%+ of our commission plans. We integrate with Salesforce and Business Central.
  • Technology
  • Ease of use.
  • Quick support.
  • Technical documentation.
  • Support knowledge.
It took us out of spreadsheets, automating much of our calculations. From a technical perspective, it's incredibly easy to integrate with other cloud-based systems.
December 08, 2023

Not satisfied at all

Score 1 out of 10
Vetted Review
Verified User
Incentivized
I am a software developer involved in the integration between our company and Xactly
  • Can't think of any in my area of use
  • Tech Support is awful. Any ticket you put in gets a reply of "Please provide steps to reproduce" Even when you provide steps, you still get the same response. It seems like they have a certain SLA on responding to tickets and if they put that in there it stops the clock.
  • Twice a month we generate payroll file. That file hasn't been correct since day one. It's been over a year
  • They can't provide documentation on their system. During implementation we asked for documentation on their database so we could build queries and data extracts. We were told they didn't have such documentation but if we wanted to pay them, they could build the documentation. How do your developers make changes to your system if there is no documentation telling you what you are changing?
From my experience they seem to fail on implementation.

It took 6 months to implement and it is arguably still not done/complete a year and a half after go live. They would send us data extracts, we would try import them in our system and they would fail.

When asked what they changed the answer was always nothing. We have to start digging through the files on our end until we found what changed and then when we would question them on that they then answer would change to "oh yeah we changed that"

We had a time earlier this year where we had data issues on side and upon investigation we found they deleted half the month's data on their side and reprocessed it for some reason. And since they didn't tell us we didn't know to pull the new records. We opened a ticket to find out why they did this but they could answer that. There have been several times we have asked them why something broke and they can't provide answers

Even little things like the interface in their connect system shows times as GMT. However, some fields are really the user's local time or PST but all are still labeled GMT which not only make troubleshooting difficult, but just scheduling a job to run at 1am it could run 1am my time, 1 am PST or 1 am GMT. I put in a ticket for that like a year ago and got a response that it is a know problem and might get fixed in the future and closed the ticket. How hard is it to display the time consistently? Make everything really GMT and at least users can adjust from there.

December 08, 2023

Compensation Powerhouse!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I'm a compensation analyst. This tool helps us automate what we used to do via Excel spreadsheets. Easy to use as well as plan design/management.
  • Accurate attainment values.
  • Easy Plan design/ quota management.
  • User management.
  • Hierarchy ease.
  • You can't hit the "back" button or you'll get an error.
  • Nothing to report- love this tool.
Xactly has made our job much easier and more accurate rather than the spreadsheet madness we used to do to figure out our sales compensation. Plan design is a piece of cake, as well as user management. Highly recommend!
December 08, 2023

Xactly Incent Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly Incent as a tool for calculating and displaying commission to our sales org. We utilize Xactly Incent to integrate with our Salesforce data.
  • The new (ish) Incent UI is a great update.
  • The ability to switch between orgs (Production/Sandbox) is super slick.
  • Xactly Incent allows us to get out of spreadsheets and manual compensation calculation.
  • I hate not being able to login to the Xactly Incent from the Sandbox org. Could be a problem specific to our org/auth configuration. Makes checking documentation or cases a clunky experience.
  • I wish the Edit Roles UI was more user friendly. A side panel and having to scroll through a bunch of booleans isn't my favorite experience.
  • I'd like to see preferences categorized somehow. A long list of random preferences can be cumbersome if the search doesn't return what I'm looking for.
Xactly Incent is great at integrating with our Salesforce data. The data retrieval is reliable and low maintenance once configured appropriately. The UI is modern an easy to navigate.
December 07, 2023

Happy 80% of the Time

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I manage our sales compensation program through Xactly Incent. It helps to calculate large amounts of compensation data across multiple sales levels and geography.
  • It computes a lot of different factors to help simplify sales compensation for our sales reps
  • Customer Service
  • New and Interesting Product Features
  • Not very intuitive in my opinion. In my experience, you have to make changes by putting very specific details, and if you miss anything it rejects it.
Well Suited - great at organizing large amounts of data that spreadsheets would not be able to calculate. Less Appropriate - not so great at being user friendly and intuitive in my opinion.
December 07, 2023

Xactly Incent-Allergan

Randall Lee | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Xactly Incent allows us to calculate commissions in a timely and accurate fashion. The question that comes my way are all related to when commission payments will be "released" for payment, not whether there is an error in the calculations. Great product.

There are issues with the historical payouts. I have noticed that is a Sales Rep changed positions in Mid year (from SalesA to SalesB), the payment information follows the current position (SalesB). SalesA data is loss unless, you add SalesA to hierarchy.
  • Commission calculations
  • Comp Plan Management
  • Quota setting
  • Some changes in Xactly are inflexible. User ID and Emp ID # are two examples.
  • Customer support tends to reply by email only. Sometimes 5 min phone call can alleviate the problem.
  • Down loading QTD or YTD data should be an option.
Xactly Incent works well for small to medium size companies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent was implemented this year to manage the company's incentive compensation. We were previously managing all incentive compensation via Excel and SQL, which we knew was not scalable as the company grew. The main reason we implemented Xactly Incent was for real-time visibility into incentive compensation calculations and performance reporting.
  • Real time visibility into incentive compensation calculation.
  • Management of incentive compensation plans and users in the system.
  • Sales performance reporting.
  • Configuring the system can get complicated quickly.
  • The ability to add rate tables and target pay into one incentive compensation plan (currently needs to be separated).
Xactly Incent came at a good time for us due to the scaling of the business and overall growth. We were managing incentive comp on Excel and a SQL query, which we knew was not going to be viable as we kept scaling. Incent has a lot of different features that make managing the company's incentive comp easy with little manual work.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Incent across two departments - Commissions and Sales. Commissions uses Incent as a tool to help make complicated commission rules and processes more automated. The sales department uses Incent as their main hub for all things commission and quota attainment related. We also use Incent's messaging feature [to] send out important documents like comp plans and terms and conditions for approvals.
  • Simplified, easy to access and use UI for sales reps.
  • The ability to make mid-period changes to objects.
  • Mobile App and Salesforce integration experiences are both very fluid and feel native to each platform.
  • Would like to see more automated functionality around calculating annual quota attainment for sales reps that span multiple roles/quotas in a year period.
  • More functionality with the Incentive estimator.
  • Some sort of notification system for sales reps when new orders have been processed.
For companies with a simple business model and straightforward sales org, it is a very useful tool. If your sales org has multiple divisions, teams, plan types, etc. it’s hard to keep things standardized across all divisions, especially when there is lateral movement of reps amongst and between different teams.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We drive our Sales Commission calculation within the tool by streamlining commission processes, maintaining HR data, distributing plan documentation, statement release and payroll submission (integrated with our Finance system).
  • automates workflows and approval processes, significantly reducing the administrative burden on sales operations.
  • ability to accommodate a wide range of commission structures.
  • The dashboard is clean and straightforward, making it easy to track commissions, performance metrics, and goals without getting lost in a sea of unnecessary features.
  • Maintaining Hierarchies can become difficult throughout the fiscal year if you have a multi-layered commissions model. My team would benefit from a smoother mechanism to update/maintain hierarchies in the system.
  • Special characters are not supported in the tool and that can become a problem given we use the system globally.
  • Game changer if the system allowed more customization on the people object.
Xactly Incent seamlessly integrates with various CRM systems and data sources, facilitating the automatic import of relevant sales data. This integration enhances data accuracy and minimizes the chances of discrepancies.Is highly scalable, catering to the needs of small and medium size businesses. Its performance remains robust even with a growing user base and increasing data volumes. This scalability is crucial for organizations with expanding sales teams and evolving sales strategies.
Currently there are no features that foster user collaboration and community engagement. It's a one-person type of thing which can cause lots of roadblocks.
Auditing the tool is almost impossible. You need to build a manual auditing model offline.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Xactly to upload transactions, revenue, and compensation data to check against my calculations by hand. We also use it so that the salespeople can view their performance metrics and see areas where they can improve or how much they are owed month to month. There are many more tools to use, and we are in the process of learning how to use more.
  • Performance Metrics.
  • Incentive Estimator.
  • People Management.
  • The UI.
  • Some of the functions and coding.
  • Hierarchy Management.
Xactly is perfected and suited for uploading large amounts of transaction data, revenue, and incentive data. It's great at accepting large reports regarding personal and plans. It's really easy to write and distribute plans in Xactly. The place where it needs work is some of the UI is not very user friendly and some of the functions regarding hierarchy and named relationships could be easier to understand.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is currently being used for the compensation management of all sales colleagues that are part of the incentive plan. We use Xactly Incent for assigning KPI's and targets to employees, sending out target letters, monitoring performance during the incentive period and calculating final commissions. Xactly Incent automates lots of manual work for sales colleagues, sales operations and human resources and also gives better insights in day to day performance.
  • Target Letters
  • Performance Dashboards
  • Incentive Calculations
  • Ease of Admin
  • User Interface
  • Flexibility of the system
Xactly Incent is very well suited when the compensation plan at your company is relatively simple and will remain similar for a longer period of time. When you have a very complex incentive plan or if you require flexibility or changes to be made every now and then, Xactly Incent can be relatively tough to work with.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xactly tool has become my first browsing tool to login, I personally use it daily to manage my users. Xactly has made our life simpler, especially in bringing professional view to sales team, For our internal audit purpose, routing plan letters to all individuals.<br><br>We are still looking forward having Quota attainment dashboard for our internal use, many places we still face difficulties in search options, which are already highlighted with support team.
  • Profile setup
  • Rate Table concept
  • Routing SIP plan letters
  • Hierarchy Setup
  • Attainment Dashboards
  • Consolidated Payments information
  • Improvising Search options
  • Editing Positions
User Friendly, Brings more professionalism, Easy to Track the status, Helps in performing quick audit checks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly Incent as the center point for anything Sales Commissions Related.
We also use 2 other separate instances for the Finance (CEA) & Channels teams.
Both of which are directly tied to our Incent Data.

All of our financials, budgets & accruals are tied to Incent through CEA. This feature totally simplifies the task of having to provide Finance with our monthly results to tie out payments and forecast accruals. I believe it is all done directly through their instance of Xactly, CEA.

Likewise, the same applies for the Channels teams, with their instance of Xactly.
  • Provides the Sales Team with access to view their commissions and the details behind those numbers.
  • Provides the Management and Leadership team access to view their own results as well as all the details of their team members.
  • Concise and precise calculations that are built into rules which provide more consistent and accurate results as opposed to spreadsheets which have much higher risk of manipulation and error.
  • The ability to pull reports on almost anything you have in Incent.
  • It doesn't provide real-time results after updates are made that require recalculation. You have to wait for a refresh time to pass.
  • The ability to edit the Draw section, so that you can identify and/or distinguish the difference between Recoverable and Non-Recoverable Draws.
  • Customizing the rare and out of the ordinary situations. It can be done, but typically requires the aid of Support.
I still haven't seen or used a tool that compares to the user experience that Xactly Incent provides to the Sales Force.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xactly is used to calculate sales compensation for 5 business units and about 250 payees. We have monthly payments, quarterly payments and annual bonus plans configured.
  • Calculation
  • Aggregation
  • Employee Data
  • Interfaces
  • Analytics reporting
  • Credit assignment
I love the flexibility that Xactly provides! We are able to seamlessly automate multiple plans and calculations to ensure everyone is paid as outlined in their plan docs.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
In our company we use Xactly Incent to calculate performance rewards. It helps us with calculating the attainment results for different kpi's and visualize the in quarter results directly to our sales representatives. Before we were calculating all attainments manually and in quarter attainments were not available to our sales reps.
  • Hierarchy
  • Sending Target letters
  • Calculating attainments
  • Creating users
  • Guaranteed commissions
  • ease of use
Xactly Incent is a really impressive tool for calculating commission attainment automatically. Thereby, it enables sales reps to monitor their in period attainments. Another great tool is the option to send target letters to all sales reps in one click. It requires a lot of time implementing all your kpis before it works.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly to calculate the performance within our Sales Department.
We have a complex bonus system and therefore it costs us a lot of time.
Xactly make it easier for us to calculate the performance. In the future we would like to payout our sales employees via Xactly.
For now we are still expanding our knowledge.
  • Hierarchy
  • Standard Bonus Calculations
  • Profiles
  • SAML login
  • Make the basics easier to use; select all; delete all etc.
  • Payout
We have been working on the implementation of Xactly for over 1 year. It is still not implemented completely. I must admit that we have a complex bonus system, but we have spent hours and hours deleting rows which could have saved us a lot of time. If you have a simple bonus system, Xactly would be great. If you have a complex system like we have, reserve a lot of time to implement it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it as a compensation tool where sales uses it check their commissions. It's a very robust tool which helps to manage the incentives very smoothly. It also has the functionality of plan design where we can create compensation plans as per the business requirements and keep the quotas and targets saved in Xactly Incent. It also allows setting up of crediting rules and configuration to automatically calculate bonuses, etc., as per the orders.
  • It calculates commissions automatically when orders are uploaded
  • It is used to send compensation plans for reps to work accordingly
  • It can be used for analytics purposes as well
  • It also allows to create process groups which, when kicked off imports the attainment directly into Xactly Incent from the source
  • If Xactly Incent could show backdated data as old as 6 years, it would be helpful
  • Integration to more softwares and plan components with ease
  • The batches run a bit slow when more orders are uploaded in a single batch
Xactly Incent is an amazing product for incentive based organizations. It provides great coverage for audit compliance as well. It might not be an apt solution where incentives for sales aren't involved. Also, it is preferable for medium scale organizations where only a lesser number of sales reps are involved.
April 11, 2023

Xactly Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly to automate commission calculations, configure commission plans, and manage sales performance for our Sales Reps. Xactly saves time and reduces errors associated with manual calculations. Xactly provides real time visibility into sales performance, allowing organizations like Paylocity to monitor progress toward goals and identify areas for improvement.
  • Automating Commission Calculations
  • Configuring Commission Plans
  • Managing Sales Performance
  • User Interference
  • Integration
  • Reporting
Xactly allows users to set up and configure different commission plans based on Paylocity's unique sales processes and goals.
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