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Xactly Incent

Xactly Incent

Overview

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize…

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Recent Reviews

Great Enterprise Solution

7 out of 10
December 30, 2023
Xactly has the abiltiy to process mass amounts of data in an incredibly fast amount of time. No knowledge of programming is needed and it …
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Xactly Incent Review

8 out of 10
December 22, 2023
Incentivized
Xactly Incent is being used by all of the Sales and Commissions organizations. Addresses visibility to bookings/attainment for the Sales …
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Works as promised !

10 out of 10
December 19, 2023
Incentivized
Manager for Sales Compensation and the administrator of Xactly Incent reports to me.

Provides access to close to real-time incentive data …
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Xactly right!

8 out of 10
December 14, 2023
Incentivized
We use Xactly Incent to help our team calculate commissions for our sales reps and managers globally. We're able to apply various exchange …
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Xactly Incent Review

7 out of 10
December 14, 2023
Incentivized
Xactly Incent gives us to the power to show our sales and commercial staff the precise list of contracts and amounts counting toward their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Sales compensation plan creation (79)
    7.5
    75%
  • Sales compensation process automation (77)
    7.4
    74%
  • Personalized dashboards (79)
    7.3
    73%
  • Complex sales crediting (74)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

1 video

Xactly Incent Review: Manages Compensation Without Having To Put In Manual Tracking Work
02:31
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Pricing

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What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Xactly Incent Self-Guided Product Tours (Form Fill)

www.xactlycorp.com
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Features

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

8.6
Avg 9.3

Sales ICM

Features around incentive compensation management for sales

7.1
Avg 8.6

Sales Gamification

Features related to gamifying sales operations.

8.1
Avg 9.0
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Product Details

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate, and manage incentive compensation—from simple to complex—and align seller behavior with revenue goals. Xactly Incent aims to help customers to:


* Reduce time spent on plan administration

* Realize higher quota attainment

* Eliminate payout errors and increase payout accuracy

* Drive better performance with commission visibility


With its integrations, companies can combine compensation data from CRM, ERP, HCM, and other critical business systems in existing stacks to provide a holistic view of program effectiveness.


Xactly’s Intelligent Revenue Platform brings together operational and intelligence capabilities, enabling users to align plan, design, manage, incent, and forecast functions into one cohesive platform. Its ability to integrate Xactly Incent across the broader revenue engine enables users to make strategic decisions with revenue data.


Other solutions include Xactly Forecasting, Xactly Extend, and Xactly AlignStar.

Xactly Incent Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Sales Gamification Features

  • Supported: Sales rep view

Analytics and Reporting Features

  • Supported: Personalized dashboards

Additional Features

  • Supported: Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
  • Supported: Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
  • Supported: Plan document and workflow management: Configure, track, and manage compensation processes.
  • Supported: Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
  • Supported: Incentive statements: Detailed incentive statements for transparency and visibility at the individual or team level.
  • Supported: Commission estimator: Where a team can see how much they can earn based on opportunities.
  • Supported: Incentive plan summaries: Provides reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, and SPIF programs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics and Netsuite
  • Supported: API connector
  • Supported: Single Sign-on (SSO)
  • Supported: Analytics
  • Supported: Multi-currency
  • Supported: Prior period processing: Allows for reprocessing prior periods to generate retroactive adjustments to results.
  • Supported: Advanced search capability: An optimized search designed for large data sets that allow downloading of all result types.
  • Supported: Modern user experience: Administrators can easily navigate through simple and visually enhanced designs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics, and Netsuite.

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: See and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

Xactly Incent Video

Xactly Incent lets users design and automate compensation plans, to drive profitable business, build more resilient revenue, and get sales reps back to selling.

Xactly Incent Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Spain, China, France, Germany, Brazil, Italy, Japan, Mexico, Russia, South Korea, Taiwan, Sweden, Netherlands, Norway, Canada, Poland, Slovakia, Czech Republic, Australia, Brazil
Supported LanguagesEnglish, Spanish, Chinese, French, German, Portuguese, Italian, Japanese, Spanish Russian, Korean, Traditional Chinese, Swedish, Dutch, Norwegian Bokmal, Polish Slovak, Czech

Frequently Asked Questions

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

SAP Sales Cloud, Anaplan, and CaptivateIQ are common alternatives for Xactly Incent.

Reviewers rate KPIs highest, with a score of 8.5.

The most common users of Xactly Incent are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(397)

Attribute Ratings

Reviews

(26-50 of 268)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is ideal for commission plans where management receives a separate rate for their individual sales and team sales, or makes no individual sales at all. The plan setup becomes complex and cumbersome when you have management that needs to have individual sales and team sales included in calculating their commission rate. Xactly Incent is not ideal if you handle commission plan documentation outside of Incent as there is not an easy way to upload those into the system. Year over year changes can be cumbersome with having to create a new calendar year, recreate process groups, and upload quotas for the new year. Outside of those constraints that cause the most headache for our team, I would highly recommend the software. Provided you have setup the rules and plans correctly, the calculation process is quicky and the reports (released, held, and credits) allow for easy troubleshooting when a plan isn't generating any results. Our end users like the functionality of the incentive statement, which makes it easy for them to see what their earned and paid commissions are for the month, quarter, and year. The system integrates well with our CRM and ERP (Salesforce and Netsuite).
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If you have a large number of sales reps and complicated incentive comp plans, Xactly is one of the most powerful tools you can buy.

If you have a smaller sales force or a very simple incentive comp plan, this is likely too heavy for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I believe if you have hard and fast sales territory boundaries for your payees and sell a physical product or good, the system can handle this flawlessly and has a lot of added functionality. The financial and insurance industry has a lot of complexities as most of the products being sold are quite literally money and if there is any asset-based component to the calculation and not just straight sales based, it can be quite difficult to make work in the system in my opinion. Additionally, if there is a lot of sales territory overlap between payees, that level of complexity can be hard to overcome in Xactly Incent in my opinion, especially if sales are going to be split and not just shared giving full credit to both agents.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is definitely worth the investment if you have over 25+ reps and/or you have a complex sales incentive plan. You don't want to do commission calcs in Excel if you can help it. But with a more complex sales incentive plan, you will introduce much more complex commission calcs as well as more challenges on reporting with Analytics.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is great to streamline the commission process. If you are dealing with a manual commission process that takes up a lot of time and you have not a super complicated compensation plan then you can save so much time using this. The sales reps will also appreciate being able to view their statement on their own rather than waiting for you to send a statement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent works well when you have a medium to large size sales team that has plenty of different data points used throughout their commission process. Regardless of whether the data is messy or not, Xactly Incent has found fantastic ways to integrate any type of data set into their application. I have full confidence that this product would be a major benefit to most, if not all commission teams!
December 08, 2023

Xactly Incent

Score 10 out of 10
Vetted Review
Verified User
Xactly is well suited to streamline commission calculations and plan administration. We have tried to use to it provide a monthly accrual and forecast but version control is challenging.
December 08, 2023

Not satisfied at all

Score 1 out of 10
Vetted Review
Verified User
Incentivized
From my experience they seem to fail on implementation.

It took 6 months to implement and it is arguably still not done/complete a year and a half after go live. They would send us data extracts, we would try import them in our system and they would fail.

When asked what they changed the answer was always nothing. We have to start digging through the files on our end until we found what changed and then when we would question them on that they then answer would change to "oh yeah we changed that"

We had a time earlier this year where we had data issues on side and upon investigation we found they deleted half the month's data on their side and reprocessed it for some reason. And since they didn't tell us we didn't know to pull the new records. We opened a ticket to find out why they did this but they could answer that. There have been several times we have asked them why something broke and they can't provide answers

Even little things like the interface in their connect system shows times as GMT. However, some fields are really the user's local time or PST but all are still labeled GMT which not only make troubleshooting difficult, but just scheduling a job to run at 1am it could run 1am my time, 1 am PST or 1 am GMT. I put in a ticket for that like a year ago and got a response that it is a know problem and might get fixed in the future and closed the ticket. How hard is it to display the time consistently? Make everything really GMT and at least users can adjust from there.

December 08, 2023

Compensation Powerhouse!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xactly has made our job much easier and more accurate rather than the spreadsheet madness we used to do to figure out our sales compensation. Plan design is a piece of cake, as well as user management. Highly recommend!
December 07, 2023

Happy 80% of the Time

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Well Suited - great at organizing large amounts of data that spreadsheets would not be able to calculate. Less Appropriate - not so great at being user friendly and intuitive in my opinion.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent came at a good time for us due to the scaling of the business and overall growth. We were managing incentive comp on Excel and a SQL query, which we knew was not going to be viable as we kept scaling. Incent has a lot of different features that make managing the company's incentive comp easy with little manual work.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
For companies with a simple business model and straightforward sales org, it is a very useful tool. If your sales org has multiple divisions, teams, plan types, etc. it’s hard to keep things standardized across all divisions, especially when there is lateral movement of reps amongst and between different teams.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent seamlessly integrates with various CRM systems and data sources, facilitating the automatic import of relevant sales data. This integration enhances data accuracy and minimizes the chances of discrepancies.Is highly scalable, catering to the needs of small and medium size businesses. Its performance remains robust even with a growing user base and increasing data volumes. This scalability is crucial for organizations with expanding sales teams and evolving sales strategies.
Currently there are no features that foster user collaboration and community engagement. It's a one-person type of thing which can cause lots of roadblocks.
Auditing the tool is almost impossible. You need to build a manual auditing model offline.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xactly is perfected and suited for uploading large amounts of transaction data, revenue, and incentive data. It's great at accepting large reports regarding personal and plans. It's really easy to write and distribute plans in Xactly. The place where it needs work is some of the UI is not very user friendly and some of the functions regarding hierarchy and named relationships could be easier to understand.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is very well suited when the compensation plan at your company is relatively simple and will remain similar for a longer period of time. When you have a very complex incentive plan or if you require flexibility or changes to be made every now and then, Xactly Incent can be relatively tough to work with.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is a really impressive tool for calculating commission attainment automatically. Thereby, it enables sales reps to monitor their in period attainments. Another great tool is the option to send target letters to all sales reps in one click. It requires a lot of time implementing all your kpis before it works.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We have been working on the implementation of Xactly for over 1 year. It is still not implemented completely. I must admit that we have a complex bonus system, but we have spent hours and hours deleting rows which could have saved us a lot of time. If you have a simple bonus system, Xactly would be great. If you have a complex system like we have, reserve a lot of time to implement it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is an amazing product for incentive based organizations. It provides great coverage for audit compliance as well. It might not be an apt solution where incentives for sales aren't involved. Also, it is preferable for medium scale organizations where only a lesser number of sales reps are involved.
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