Skip to main content
TrustRadius
Xactly Incent

Xactly Incent

Overview

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize…

Read more
Recent Reviews

Great Enterprise Solution

7 out of 10
December 30, 2023
Xactly has the abiltiy to process mass amounts of data in an incredibly fast amount of time. No knowledge of programming is needed and it …
Continue reading

Xactly Incent Review

8 out of 10
December 22, 2023
Incentivized
Xactly Incent is being used by all of the Sales and Commissions organizations. Addresses visibility to bookings/attainment for the Sales …
Continue reading

Works as promised !

10 out of 10
December 19, 2023
Incentivized
Manager for Sales Compensation and the administrator of Xactly Incent reports to me.

Provides access to close to real-time incentive data …
Continue reading

Xactly right!

8 out of 10
December 14, 2023
Incentivized
We use Xactly Incent to help our team calculate commissions for our sales reps and managers globally. We're able to apply various exchange …
Continue reading

Xactly Incent Review

7 out of 10
December 14, 2023
Incentivized
Xactly Incent gives us to the power to show our sales and commercial staff the precise list of contracts and amounts counting toward their …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Sales compensation plan creation (79)
    7.5
    75%
  • Sales compensation process automation (77)
    7.4
    74%
  • Personalized dashboards (79)
    7.3
    73%
  • Complex sales crediting (74)
    7.1
    71%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

Xactly Incent Review: Manages Compensation Without Having To Put In Manual Tracking Work
02:31
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

19 people also want pricing

Alternatives Pricing

What is Mediafly Intelligence360?

Mediafly Intelligence360, based on InsightSquared's solution acquired by Mediafly in 2021, is a sales analytics and development platform that also supports demand generation analytics and SaaS reporting. It is designed for providing insights into sales processes, closing rates, pipeline and revenue…

What is Oracle Sales?

Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

Return to navigation

Product Demos

Xactly Incent Self-Guided Product Tours (Form Fill)

www.xactlycorp.com
Return to navigation

Features

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

8.6
Avg 9.3

Sales ICM

Features around incentive compensation management for sales

7.1
Avg 8.6

Sales Gamification

Features related to gamifying sales operations.

8.1
Avg 9.0
Return to navigation

Product Details

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate, and manage incentive compensation—from simple to complex—and align seller behavior with revenue goals. Xactly Incent aims to help customers to:


* Reduce time spent on plan administration

* Realize higher quota attainment

* Eliminate payout errors and increase payout accuracy

* Drive better performance with commission visibility


With its integrations, companies can combine compensation data from CRM, ERP, HCM, and other critical business systems in existing stacks to provide a holistic view of program effectiveness.


Xactly’s Intelligent Revenue Platform brings together operational and intelligence capabilities, enabling users to align plan, design, manage, incent, and forecast functions into one cohesive platform. Its ability to integrate Xactly Incent across the broader revenue engine enables users to make strategic decisions with revenue data.


Other solutions include Xactly Forecasting, Xactly Extend, and Xactly AlignStar.

Xactly Incent Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Sales Gamification Features

  • Supported: Sales rep view

Analytics and Reporting Features

  • Supported: Personalized dashboards

Additional Features

  • Supported: Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
  • Supported: Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
  • Supported: Plan document and workflow management: Configure, track, and manage compensation processes.
  • Supported: Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
  • Supported: Incentive statements: Detailed incentive statements for transparency and visibility at the individual or team level.
  • Supported: Commission estimator: Where a team can see how much they can earn based on opportunities.
  • Supported: Incentive plan summaries: Provides reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, and SPIF programs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics and Netsuite
  • Supported: API connector
  • Supported: Single Sign-on (SSO)
  • Supported: Analytics
  • Supported: Multi-currency
  • Supported: Prior period processing: Allows for reprocessing prior periods to generate retroactive adjustments to results.
  • Supported: Advanced search capability: An optimized search designed for large data sets that allow downloading of all result types.
  • Supported: Modern user experience: Administrators can navigate through simple and visually enhanced designs.
  • Supported: Data integrations: Integrates with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics, and Netsuite.

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

Xactly Incent Video

Xactly Incent lets users design and automate compensation plans, to drive profitable business, build more resilient revenue, and get sales reps back to selling.

Xactly Incent Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Spain, China, France, Germany, Brazil, Italy, Japan, Mexico, Russia, South Korea, Taiwan, Sweden, Netherlands, Norway, Canada, Poland, Slovakia, Czech Republic, Australia, Brazil
Supported LanguagesEnglish, Spanish, Chinese, French, German, Portuguese, Italian, Japanese, Spanish Russian, Korean, Traditional Chinese, Swedish, Dutch, Norwegian Bokmal, Polish Slovak, Czech

Frequently Asked Questions

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

SAP Sales Cloud, Anaplan, and CaptivateIQ are common alternatives for Xactly Incent.

Reviewers rate KPIs highest, with a score of 8.5.

The most common users of Xactly Incent are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(397)

Attribute Ratings

Reviews

(101-125 of 268)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easy approvals through on-screen clicks in the proper fields.
  • Clear availability of historical tracking information.
  • Good on-screen cues for any To Do's.
  • In the Document Management List, you have to click on the View icon - the entire row should be clickable for the View action, not just the icon.
  • I see no way to select a single item in my Document Management List, and then Download that. Clicking Download only seems to be for All items.
  • After performing a Search, that yielded, say, 2 items - I see no way to easily refresh to the full list again. I click the browser refresh and it takes me all the way back to top-level navigation, which is a pain.
November 03, 2021

Architecture

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use.
  • Very flexible integration.
  • Native integration with Saleforce.
  • Performance against the large objects like credits.
  • More data transformation functions.
  • Integration with cloud object storage.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is a friendly user interface.
  • It is linked to the company database.
  • It is a dynamic system.
  • When adding more triggers to evaluate the eligibility, it shows that the system has challenges to adapt to the changes.
  • For example, if adding the DBA (collection status) as a trigger, the system cannot automate the calculation.
  • The system also does not clarify if the sales orders are being paid by the customers or not as a trigger to pay the sales rep. The customer needs to pay 50/50 even if the sales order is being canceled.
Helen Rendos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Document management is used in our organization to allow sales reps to review and accept their plan documents. It easy to use and key to our organization
  • Details and transparency for sales reps - Sales reps love to see where they are against goal, how much they are being paid and where they rank among the troops
  • Accurate calculations - Usually never a question
  • Easy to understand
  • easy to manage mid-year and effective date changes
  • Analytical is not the easiest to use and is not very intuitive. There needs to be an easier way to get at some standard reporting metrics that are needed in every organization like pay and Performance and easily configure stack rankings.
  • The ability to forecast commission expense does not really exist or needs to be done in sandbox or live environment
  • Modeling is cumbersome
  • Customer Support
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Accurate calculations
  • Supports audits by tracking and effective dating
  • Easy to understand reports
  • Easier troubleshooting for creating formulas
  • Outlier functionality
  • More personalization of the base reports
  • Better support process
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It's nice to avoid any manual errors in calculating commissions.
  • Sales team can see exactly where they are at and how they can forecast for the future.
  • The team feels as if they have more data at their hands.
  • The modules for recruiting are not as vast as the ones for sales.
  • Because it is a plug and chug, any exceptions made or odd circumstances cannot be captured by Xactly and trying to do a work around actually provides to be troublesome sometimes.
  • The system is very finicky, in that things have to be done in a specific step by step order or the calculations will be off.
October 14, 2021

Incent Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Tracks progress to plan.
  • View details of commissions.
  • Poor UX.
  • Slow update time from Salesforce to Incent.
  • Better integration to Salesforce (links to opportunities driving commissions).
October 11, 2021

Very useful product

Quinn Vancavage | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy and straightforward for the sales team to look at their deals and payout.
  • There is functionality for every single aspect of a sales plan that your org needs.
  • It's very customizable.
  • User interface has been improved but could still use some work.
  • A little over-complicated at times-- lots of steps to accomplish a small goal.
  • Sandbox instance is more trouble than it's worth to use.
Score 9 out of 10
Vetted Review
Verified User
  • Able to calculate complex commission calculations.
  • Canned incentive statements.
  • Audit logging.
  • OKTA SSO.
  • Mobile statements.
  • UI is complex.
  • Improve Integration with Xactly CEA and NetSuite.
  • Ability to generate sample commission statement as a canned report for training sales teams.
  • Error messaging is ambiguous.
  • Reporting not able to be pushed to data warehouse or other systems.
  • Single calendar only which can cause issues with subs with different calendar.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Quarterly commission payout.
  • Populates credits based on specific criteria.
  • Allows for quick updates as plans change.
  • The new left hand menu is not as user friendly due to how the eyes generally look at the system.
  • The layout is archaic; should revamp completely or go back to what was previously there.
  • Find a way to integrate orders and results into one view.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Calculates commission.
  • Shows attainment rankings.
  • Routes plan acknowledgement forms and other documents for approval/review.
  • The ability to void invalid documents that were routed and approved in order to reissue correct documents.
  • Simplify creating formulas for processing commissions.
September 24, 2021

Xactly vs Callidus

Annie Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Xactly is constantly improving their products. I like the fact that they now have Connect for us to use. That way, we don't have to depend on their DELTA team if we need to make any changes on our end.
  • The new user interface navigation looks really clean and user friendly
  • It will be nice if we can make versioning steps easier if someone moves from one role to another.
  • Calculated quotas cannot be accessed from analytics.
  • If we can have the uploading word doc for sales plan into text section keeps the formatting the same as the word doc. Currently, when we upload, I have to go in and reformat the whole doc in Xactly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly for the sales team and administrators.
  • Support has become top notch, very responsive, and helpful.
  • Ease of being able to drill down into the detail.
  • Customized and flexible configuration.
  • Analytics reporting refresh upon reprocessing incentives. The time has been improved, but it is still lengthy.
  • The analytics data connection between source data. Many data source tables don't work well together.
  • Setting the time for processes to run can be tricky when you are processing incentives for multiple times/zones.
September 23, 2021

Exactly!

Score 10 out of 10
Vetted Review
Verified User
  • Customer Portal is a great platform for Xactly users to come together to discuss new ideas and methods.
  • Release of new features regularly.
  • Clear and repeated communication for key updates.
  • More documentation (text or video) would be good. Some features are not intuitive. For example, quota relationship and pay curves.
  • Formula creation [could be] made easier. It's not always easy to find out what's wrong with the formula.
  • Allow items in queue to be rearranged by dragging (as opposed to arrows currently).
  • Allow more customization of Incentive Statements. For example, transaction details, the look of it (colour, arrangement, gauges).
  • Incentive statements reflect results immediately (no 15min lag).
Shannon DeFehr (Davis) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Incent is very user friendly. It is easy to navigate and find the information you want even if you have never logged in before or have had no official training.
  • Calculations are able to run quickly, even when data sets are large and plans are complicated with multiple criteria/rules. This is extremely important when in a time crunch and needing details ASAP!
  • It is very easy to customize Incent to fit any need or want for an organization.
  • My biggest issue with Incent is that I am unable to download the same details that I upload. My company has 27 additional, custom columns, that are uploaded each month. When I navigate to Results > Commissions or Credits, I am only able to download the 'standard' fields. There is no option to download the additional custom fields that were loaded.
  • The Named Relationships section can be difficult to work with. It is easy to accidently load a new version of data that deletes what was previously there.
  • When loading orders, there is no error that pops up if the 'Batch Name' is accidently unique for each row. Each upload should have one batch name but I have mad the mistake of accidently dragging down a number that increases with each row making each line it's own batch and making it a nightmare to delete the mistake (you must delete one by one).
Eduardo Soriano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's really easy for all sales employees to check their Incentives Statement, even manager can check all the information about their team.
  • It's great for generating compensation plans and managers can easily approve them in the system.
  • It's really easy to make any quota or other personal information updates when needed.
  • Visually it doesn't look so good, looks a bit outdated, so I really hope that the coming update makes it better.
  • About the compensation plans, it would be good to have an option to download all the available plans, right now you can just download them one by one.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides transparency to monitor progress and goals
  • Helping prioritize goals based on commission targets
  • Target accuracy and the level of detail you can dive in to
  • Easier to understand incentive details - credits in and out can be confusing
  • Interface and navigation could be made easier- it isn't very confusing at the moment, so this would just be a small upgrade
  • Would be nice if dashboard updates in real-time
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to break up the opportunity to pay commissions in stages saves significant time that would otherwise be spent updating spreadsheets.
  • Once you get through the first year of set-up, tracking and duplicating commission plans across reps and rolling plans from year to year is easy!
  • The visibility of results against quota gives reps and managers real time status.
  • We have never been able to build a direct interface to our G/L. Therefore, we upload opportunities and release information each month. This is the reason I have never highly recommended the tool. It helps tremendously with the calculations, which is why we use it. But the first few manual steps are frustrating.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Flexible software to handle our complex compensation plan.
  • Great customer service to help us ensure we are always using best practices when it comes to setting up and calculating sales commissions.
  • Ability to easily integrate with other software.
  • Reporting could use some improvement.
  • New employee setup can be tedious. Have to go to numerous tabs within the software to finish entering a new hire.
  • Big learning curve. Took me 6+ months to feel somewhat comfortable with software after going through the admin certification course. The layout of the software isn't very intuitive.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The best part of Incent is the "drill down". I need to see the detail to be able to review the sales activity. I find the drill down feature easy to use and fast.
  • Next, I like that I can see the commission that is being paid out by each component of sales. Often times a salesperson is confused or unsure of what their commission should add up to be and this provides a good detailed explanation.
  • The "on-line" approval is easy to complete and the review summary is also convenient.
  • Honestly, I find the program very easy to use and also easy to train others to use. Our internal procedures are sometimes less convenient, but this is no fault of Incent.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Rule-based commission calculation
  • Flexible system that enables on the fly spiffs and temporary programs without significant admin overhead required
  • Xactly was difficult to learn from an admin perspective, there's lots of content within the support community but it can be difficult to find the content you need.
  • The analytics platform needs work; however, they are actively doing just that with a beta on the way.
Return to navigation