Skip to main content
TrustRadius
InsideSales Playbooks

InsideSales Playbooks
Formerly XANT Playbooks

Overview

What is InsideSales Playbooks?

InsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their…

Read more
Recent Reviews

TrustRadius Insights

Playbooks by InsideSales.com is a valuable tool used by various departments and organizations to streamline sales processes, enhance …
Continue reading

Game Changer

10 out of 10
April 12, 2019
Incentivized
Playbooks is being used by the Sales department to keep track of cadence and make it easier to keep track of accounts that come into our …
Continue reading

Playbooks 101

6 out of 10
March 19, 2019
Incentivized
We are using Playbooks as a cadence account management tool. This allows representatives in my position to monitor and manage the accounts …
Continue reading

Playbooks is great!

9 out of 10
March 18, 2019
Playbooks has been implemented across all sales divisions at Groupon. It is addressing the issue of tracking your own cadence and allowing …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is InsideSales Playbooks?

InsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their cadence engine to…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.insidesales.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is Paperflite?

Paperflite is a marketing collateral management and sales enablement platform designed for organizing, distributing, and sharing content with customers. Its real-time engagement analytics provide insights into how content is being used, accessed, viewed, and shared by end-users.With Paperflite,…

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Return to navigation

Product Details

What is InsideSales Playbooks?

InsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their cadence engine to help sales reps consistently engage all of their prospects in a personalized way.

Just like Waze from Google helps drivers get to their destination quickly based on the data from other drivers, Neuralytics uses the collective knowledge of the Insidesales.com user base to help build the sales pipeline quickly. For example, Neuralytics can reveal phone number or email address for a prospect is best, or the best time to call or email, based on the experience of others. Predictive Playbooks uses Neuralytics to gives sales reps an edge over their competition.

The Cadence engine works for small or large teams, global teams, and international calls. The product also conveniently syncs all activity data back to your CRM. Since sales reps only spend 18% of their time in CRM, it also works outside a CRM, wherever salespeople work.


InsideSales is an Aurea company, since the August 2021 acquisition.

InsideSales Playbooks Features

  • Supported: LocalPresence
  • Supported: Email Tracking
  • Supported: Email Templates
  • Supported: Browser Extension
  • Supported: CRM Sync
  • Supported: Rep Dashboard
  • Supported: Reports
  • Supported: VoicemailDrop
  • Supported: Appointment Scheduling

InsideSales Playbooks Screenshots

Screenshot of Playbooks DashboardScreenshot of Editing a RecordScreenshot of Creating an EmailScreenshot of Adding NotesScreenshot of Scheduling a CallScreenshot of Viewing Task List

InsideSales Playbooks Integrations

InsideSales Playbooks Competitors

InsideSales Playbooks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal, North America, South America, Europe, Asia
Supported LanguagesEnglish

Frequently Asked Questions

Outreach and Salesloft are common alternatives for InsideSales Playbooks.

Reviewers rate Usability highest, with a score of 3.3.

The most common users of InsideSales Playbooks are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(157)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Playbooks by InsideSales.com is a valuable tool used by various departments and organizations to streamline sales processes, enhance productivity, and improve overall performance. Users have found that Playbooks effectively addresses issues of reps not reaching out to accounts for extended periods, providing a game-changing experience. Its powerful features allow users to track cadence, manage accounts in the pipeline, and see exactly which accounts to call or email each day, resulting in improved efficiency and higher conversation rates. With Playbooks, sales reps can focus on prospects and use their time efficiently as it automatically researches who to contact and provides next steps for effective outreach. Additionally, the software integrates seamlessly with CRM systems, email marketing platforms, and other tools such as Salesforce, Gmail, Yesware, making it a comprehensive solution for managing prospecting activities and organizing contact with prospects. By automating tasks and providing clear visibility into activities within Salesforce.com, Playbooks enhances time management, increases dials and sales, and overall improves productivity. Moreover, Playbooks is highly regarded for its ability to simplify outbound prospecting, streamline communication channels like calls, voicemails, emails into a cadence timeline, and provide relevant information about customers. It has been successfully implemented across sales teams in various industries including commercial, public sector, and inbound sales departments at organizations like Groupon and Granicus. Users appreciate that Playbooks eliminates busy work while keeping everyone on track and more organized throughout the sales process. Overall, users highly recommend Playbooks for its ability to increase productivity, manage time efficiently automate tasks effectively provide valuable insights into prospect activities.

In summary:

  • Streamline Sales Processes: Playbooks allows users to track cadence and manage accounts in the pipeline effectively.
  • Improved Efficiency: Users can see exactly which accounts to contact each day for improved productivity.
  • Enhanced Outreach: Playbooks addresses issues of reps not reaching out to accounts for extended periods by creating next steps on when and how to reach out to merchants, resulting in higher conversation rates.
  • Time-Saving Automation: The software automatically researches who to contact, saving time and serving as an efficiency tool.
  • Seamless Integration: Playbooks integrates with CRM systems, email marketing platforms, and tools like Salesforce, Gmail, Yesware to streamline prospecting and improve overall productivity.
  • Simplified Outbound Prospecting: Users find Playbooks helpful in outbound prospecting, validating email addresses, and responding to inbound inquiries. It streamlines communication channels like calls, voicemails, emails into a cadence timeline.
  • Valuable Insights: Playbooks provides valuable information about customers, helping users stay informed and make data-driven decisions.
  • Increased Sales: Users have seen improvements in their sales process and efficiency after implementing Playbooks, resulting in a spike in key performance indicators and increased pipeline opportunities.
  • Comprehensive Contact Management: Playbooks helps users establish a comprehensive contact cadence when engaging new prospects, ensuring that accounts are not lost and tasks are not forgotten.
  • Improved Organization: It keeps everyone on track, more organized, and helps manage cadence effectively. Users appreciate that it simplifies the contact process and helps manage prospective customers efficiently.
  • Enhanced Record-Keeping: Playbooks logs calls, emails, and activities with prospects, allowing users to keep track of their outreach efforts and maintain a clear view of activities within Salesforce.com.
  • Productivity Boost: The software is highly regarded for its ability to increase productivity, save time, and provide relevant information about customers. It helps users focus on sales rather than administrative tasks.
  • Targeted Outreach: Playbooks is being tested as a targeted outreach marketing solution for multi-touch emails and calls to reach both new and existing opportunities.
  • Streamlined Prospecting: Users leverage Playbooks to automate tasks in calls and email marketing, saving time and integrating with Salesforce for seamless data entry. The dialing platform within Playbooks allows users to start activities directly from Salesforce and receive notifications of client activity.

In conclusion, Playbooks by InsideSales.com is a powerful tool that revolutionizes sales processes by addressing issues of communication gaps, improving efficiency, enhancing organization, increasing productivity, providing valuable insights, and streamlining prospecting efforts. Users across various industries have experienced significant improvements in their sales outcomes after implementing Playbooks. The software integrates seamlessly with other tools such as CRM systems and email platforms to provide a comprehensive solution for managing prospecting activities effectively.

Attribute Ratings

Reviews

(101-125 of 127)
Companies can't remove reviews or game the system. Here's why
Kyle Cecil | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Insidesales.com is used to lay out a specific contact plan that has been put together by a group of analysts. It provides what's called a "cadence" which is a 12-16 step contact strategy over the course of about two weeks. All departments, to my knowledge, are transferring to Insidesales.com. A problem it addresses could be that it allows a simplified process to manage the way you contact your prospective.
March 13, 2018

IIIIIIIT's Great!

Patrick Pauluzzi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cisco is rolling InsideSales out to the entire company. Worldwide we are using it as a prospecting tool to help us connect to whitespace accounts that may not be getting the focus they deserve. This tool establishes a cadence for us to follow so we can reach out to the accounts that we normally wouldn't touch because of other responsibilities. It brings back the focus to all of our accounts, not just the ones that bring in 80% of our business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We in the business development side of our organization utilize Predictive Playbooks to reach our customers and prospects. The business problems solved by Playbooks help us to call, record and maintain our customer/prospect accounts. The Playbook tool allows us to plan and schedule our weeks of calling. The organization is the biggest piece.
John Crain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
InsideSales.com is being used in our virtual sales organization in the Americas. Our main goal is to give selling time back to sellers by reducing time spent on data logging, customer research and activity management through the opportunity lifecycle. Our sellers have hundreds, if not thousands of accounts, and InsideSales.com gives our sellers the confidence to move from step to step with an opportunity and being prompted along the way when it is time for the next action. Knowing their plan of action is being managed in the tool frees sellers up to move onto the next task immediately. The number of tasks completed and the increase in talk-time are noticeably higher after implementing InsideSales.com Playbooks.
February 23, 2018

Awesome tool to leverage

Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Granicus, we use InsideSales.com Predictive Playbooks throughout our department to log our calls/emails/activities with prospects. We leverage this platform to be more efficient and organized in our outreach. We have been able to significantly increase our outreach efforts and keep track of our activities in a productive way. In addition, there are constant updates that keep improving this invaluable tool.
February 23, 2018

Playbooks Positive Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently we use InsideSales.com Predictive Playbooks to reach out to leads and contacts. Since implementing this software it has given us the ability to cast a wide net to our potential customers to create opportunities. It also provides an up to date tracking system that lets us prioritize phone call and emails. I have found my productivity increase immensely with using Predictive Playbooks, and would strongly recommend the software to other sales companies who use CRM.
Gabriel Perez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We currently use InsideSales.com Playbooks because of the ability to easily build out manageable sales cadences. It has been very effective for our inside sales organization. The plays have helped increase total touch points for a prospect from 3.5 to 8 in a short time. This has resulted in higher close rates!
February 22, 2018

Inside Sales Review

Madolyn Winger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am part of a Sales Development team for T-Mobile Business to Business Sales. We use Inside Sales Playbooks to organize our workflow. The application tells us which prospects we have to contact, how, and when. It eliminates all of the guess work to the team's sales approach. We are able to pre-load email templates and pre-recorded voicemail to reach our prospects more efficiently.
Emmett Turley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our Business Development department uses Predictive Playbooks to move marketing leads into the sales pipeline. We put prospects into plays that we make ourselves depending on what campaign we are running and use Playbooks to track 20-100 different contacts at a time. The most valuable aspect is the automation of creating next steps instead of having to manage each contact individually.
Colin McDonald | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Here at Sage, our sales team has been using InsideSales.com for about 6 months. In this time, they have custom built a version of their solution that meets our specified requirements. This has helped our team work new prospects at a rate that was unheard of prior to using the application. InsideSales.com is a valuable tool that any sales person can benefit from.
February 19, 2018

Good stuff, Playbooks!

Chad Wallace | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
InsideSales.com Predictive Playbooks is used by the marketing and sales departments within our organization -- it adds plenty of efficiency from an internal standpoint that allows us to make more deals throughout the day.
February 16, 2018

InsideSales has me sold!

Danaya Ellman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
InsideSales Predictive Playbooks is great when organizing select people to call about a specific marketing campaign or follow-up event. I'm able to track my history of calls and emails and be up-to-date on their organizational charts.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
InsideSales.com Predictive Playbooks is being used across my department as well as in our other business hubs by similar departments. We use it as a prospecting tool to help guide our outreach and track any connection we may make with prospective customers. It is used on a daily basis by roughly 30 people in my direct office for these purposes. This is our one-stop shop to ensure that we are consistent in our practices and utilizing other's knowledge in the timing of our outreach.
Spencer Lewis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently being used as a tool for prospecting in sales focused oil and gas SAAS company.

That means loading different prospects in specific plays based on contact information. The tool is used daily as a work management tool and aids in reporting business development roles.

I've been especially in tune with the automated voicemails which has saved tens of hours. Great product!
Layne Latham | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our team of sales reps uses Playbooks to automate our outbound prospecting into our respective territories. The program is helping our team to be systematic in the way we work through our prospect lists. The greatest advantage to the team is that they don't have to reinvent the wheel with each prospect. As administrators, we can create and share content that they can use as templates or plays with their prospects.
Return to navigation