One stop solution to connect with large number of clients
Use Cases and Deployment Scope
[PowerDialer for Salesforce, from XANT (formerly InsideSales.com) is] generally used by sales department to connect with the clients on the call.
Pros
- Dials from a local number
- Easier to make notes during conversation
- Record all [your] calls
Cons
- Some times face issue in Call logs
- Click to dial have some glitches
- All data get removed when incoming call come
Likelihood to Recommend
PowerDialer [for Salesforce, from XANT (formerly InsideSales.com)] allows us to make [calls] from local [numbers] that increases more chances to connect with customers. Its great to use and make calls in other [countries] also. Its less useful for inbound calls[,] it [makes it] difficult [to execute] and there [are] some [glitches] when [you get an incoming call]. If you report an issue you never get feedback so sometimes it feels like you are wasting time reporting issue[.]