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Citrix DaaS

Citrix DaaS
Formerly Citrix Virtual Apps and Desktops / XenDesktop & XenApp

Overview

What is Citrix DaaS?

Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

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Recent Reviews

TrustRadius Insights

Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of …
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Honest Review

10 out of 10
July 12, 2022
Incentivized
We use Citrix as our preferred VDI solution to provide managed desktop to end users. With CItrix you get a complete siolution from Citrix …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Virtual Apps

$375

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Service continuity support for Android devices

YouTube

Service continuity support for browsers (Workspace for Web)

YouTube

Instructional Demo - Steps to cloud migration

YouTube
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Product Details

What is Citrix DaaS?

To meet the needs of an increasingly flexible workforce, organizations are turning to desktop as aservice (DaaS) and VDI solutions to provide high-performing, adaptive workspaces. Citrix DaaS modernizes IT with a secure cloud solution to quickly deliver apps or desktops from any cloud or datacenter worldwide.

With Citrix DaaS, IT can seamlessly deploy and manage hybrid work environments to increase business agility and deliver an enhanced user experience at scale. Built-in Citrix high-definition HDX technologies increase productivity, providing real-time network and performance optimization for even the most demanding 3D, voice, or video applications. Enhanced security and policy controls protect sensitive data to securely deliver vital resources anywhere to any device.

Citrix DaaS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

V2 Cloud, VMware Horizon, and Amazon WorkSpaces are common alternatives for Citrix DaaS.

Reviewers rate Implementation Rating highest, with a score of 9.

The most common users of Citrix DaaS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(154)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of use cases. Users have found that this software provides seamless access to virtualized desktops and applications across multiple satellite locations, enabling teams to work collaboratively and efficiently. It has also been deployed in data centers, supporting various clients and applications including published desktops and development applications.

One of the key benefits of Citrix Virtual Apps and Desktops is its ability to facilitate remote work. Many organizations have relied on this software to provide their employees with secure access to desktops and applications from anywhere, ensuring business continuity even in challenging circumstances such as during the Covid-19 pandemic. Call center agents, testing teams, and general remote workers have leveraged this solution to maintain a strong security posture while enjoying a good user experience. Contractors, consultants, and remote workers have also found secure remote access through Citrix Virtual Apps valuable for their specific needs.

Another noteworthy use case of Citrix Virtual Apps and Desktops is its ability to provide remote desktop access to applications and servers, reducing infrastructure costs and eliminating the need for a dedicated data center. By giving users the flexibility to connect to business applications, utilities, and production servers remotely, the software streamlines IT operations while cutting down on maintenance efforts. Moreover, it has proven beneficial for organizations handling sensitive data or those seeking to provide offshore developers with secure access to internal company resources.

Overall, Citrix Virtual Apps and Desktops have addressed the diverse needs of businesses across industries. From ensuring seamless collaboration between distributed teams to enabling secure remote access to critical resources, this software has become an integral part of many organizations' IT infrastructure. Its ability to provide fast connections, improve efficiency, reduce costs, and enhance productivity has made it a preferred solution for various use cases within enterprises globally.

Attribute Ratings

Reviews

(1-25 of 54)
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Score 8 out of 10
Vetted Review
ResellerIncentivized
Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
Pietro Di Cino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited scenarios of use: 1) BI (Board) and consolidation (Talentia) software installed on headquarters' server and access distributed to controlled companies all around the world: no installation required into sister companies (located in 9 different countries) and a controlled environment where the company can access 2) SAP B1 is installed on every sister company (locally) and access is granted to headquarters controllers and administrative employees without direct server access Less appropriate: 1) no access to a specific server and no possibility to monitor system performance when a solution is released. 2) strong dependency on IT intervention that creates inefficiency and "internal war" in the case of data analyst or hybrid controller (i.e. Board developer) that have the needs of freedom in terms of access.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Of course, requires an active internet connection. This is good for traveling users, for example, at an airport with intermittent connection. Alternative of not using Citrix desktop, but regular VPN, local Excel file, for example, could become corrupted or have sync issues. Allow user to continue to Excel session upon reconnection. However, does not allow offline use such as on airplanes without internet.
Charlie Liu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
for companies mixed with both PC and Mac environments, Citrix is the solution for running PC only environment. Saving on the laptop renewal cost, time to spinning up a new laptop takes no time. so for a company that doesn't have much IT support or ongoing cost, it's a great option for designer company need to provide heavy duty PC to users, Citrix laptop not that great.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I feel if you are starting to use a Remote Desktop connection, Citrix Virtual Apps is a good option. It will help you understand the basics and give you a perspective and great experience to handle these applications. However, when you understand and get experience on the same, you sometimes feel the need to try other peer applications for better performance and to avoid any network issues if any. As Citrix Virtual Apps tend to be a bit slow and are liable to some performance issues over a period of time.
Juljan Hebibasi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps and Desktops are ideal for large companies and I don't think are worth it for small companies. This software helped us in IT to focus more on a pool of apps installed in Citrix Virtual Apps and Desktops and not on individual users' issues. Allowed a lot of users to work outside the office as they were in the office.
July 12, 2022

Honest Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps and Desktops are secure and way better than using built-in Microsoft terminal services. I have used other products as well like VMware Horizon View and Hyper-V to provide VDI solutions to the end-user but they lack one thing or the other, whereas Citrix Apps and Desktops solutions cover almost everything as a complete VDI solution.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps and Desktops are well suited for those who need access to their work remotely. The interface is easy to use, and you can log in quickly and easily. The desktop features are great and their customer service is helpful when you need it. Citrix Virtual Apps and Desktops is less appropriate when the system can lag due to connectivity issues such as slow internet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is working quite well on allowing access to many business applications from one point of access. In my experience, it is not working well where you need to move files form your local machine into Citrix and vise versa. Installation of new applications (as a user) inside the Citrix Virtual Apps and Desktops is not always smooth and cause problems due to the sandbox nature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps and Desktops is well suited for company that wants to cut down on cost of supporting remote users. Having the ability to create an image of desktop and applications to deployment company-wide and centralize patching and upgrading. All users get the same look and feel when they connect to the system make supporting the users easier.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited when you have a lot of different applications that you need to log into each day. It acts as a gateway to access all of the items you need to use, with one click of the mouse. I have always been pleased with the operation of Citrix Virtual Apps.
Ben Tusa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
XenDesktop is well suited for reducing latency. When you have applications and data in one location and have users in another this is one of the best products for improving their experience. It's also useful for creating a security boundary around your apps and data. You can secure it at a network level then require your users to connect to the XenDesktop environment to access that information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have rated Citrix Virtual Apps (formerly XenApp) 9/10 for a recommendation because there is still scope for improvement. Although, it is quite useful for someone who wants to work remotely without going to the office. It can be used from the office as well depending upon the type of usage. I have personally used it as a tool for working from home.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps is well suited for environments that require remote access with 25 or more users. It is not appropriate for small sites with 10 or fewer users due to the cost of ownership. Citrix Virtual Apps pricing plus Windows RDS licensing as well is required. Smaller organizations may not find the cost-benefit due to overall costs and/or the cost of managing the environment.
Patti Henderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Works great for general user access. All the familar and approved applications are available. I rarely have all of my licenses in use but last March for 8 months - it became normal. No performance issues at all.
For those people with customize applications, tons of unsupported and not backed up data on their local drives (and a few audiophiles that I don't support high end audio) aren't happy they don't have a seamless experience. We have looked at using VDI but as the majority of employees are not mobile it isn't cost effective to change the entire remote access desktop to accomodate 3 users out of 20. We do have an issue with profile bloat; on the planned upgrade later this year that will be addressed as one of the primary configuration items to address.
Score 8 out of 10
Vetted Review
Verified User
Incentivized

Citrix Virtual Apps and Desktops is great when in the office and needing to switch work stations and wanting to hop from one computer to another or one conference room to the next so that we can pick up where we left off and being able to access all your files. The tool has also great when working from home as there is a seamless integration between my workstation in my office and my laptop at home. Citrix has been so great that there is virtually no difference between my machines in the office or at my home, making me want to never leave!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps and Desktops (CVAD) is well suited for any internal workspace or remote access environment where flexibility and reliability is of interest. Whether you need to delivery a bunch of similar desktops or an application for a training session or fully empower a team or department to work remotely while maintaining the highest security mitigations the platform will allow you to deploy workspaces as you need, and wherever you desire with the hypervisor or cloud of your choosing.
Mick Verbunt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps and Desktops is great when you have an environment where you still have a lot of on-premise applications or when you need to give users a strong performing desktop from wherever. But the need for this product is less when you have a lot of web applications or SaaS applications because they don't need a lot to perform well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In most cases, Citrix Virtual Apps and Desktops (formerly XenDesktop) is most suited for larger deployments and shops that have dedicated IT Staff. Trying to use it with just on and off MSP support can be a little questionable as the system does need daily babysitting as to dealing with users who get stuck, profile issues, and just general user education. Also, it is not optimal for situations where a lot of the apps are high-end graphic intensive as this not only requires more memory and processing power but usually GPU's for video as well. But for shops that want to make their more common apps or MS Office type stuff available in a virtual environment, this is the best at doing it.
December 27, 2019

High Quality VDI Solution

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Citrix Virtual Apps and Desktops are well suited for remote access when paired with Citrix ADC as the gateway. It is great for when there are limited resources and applications and desktops need to be shared with many users. It is a very good VDI environment and works with VMware vCenter and ESXi very well. Without Citrix ADC it is very difficult to set up an ICA proxy for remote sessions. If you are planning on using Citrix Virtual Apps and Desktops for remote access you either need Citrix ADC or VPN to keep it secure.
November 26, 2019

Citrix review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The centralization of company data and standardization of user desktops is the primary reason we use Citrix Virtual Apps and Desktops. This helps both the end-users (all data is in a single location rather than a unique share on a unique server for each office) as well as IT management (all users share the same desktop and settings. One location to change all desktops).
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Citrix XenDesktop is useful when your company utilizes third party offshore developers that need to access internal resources with restrictions. And useful when you need to provide contractor or support technician temporary access to resolve an issue.

It can prevent customer data and/or proprietary code from the unsanctioned removal of company premise.
External auditors have been quicker to approve (and sometimes mandate) the use of Citrix as a trusted tool for external access.
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