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Xero

Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Recent Reviews

Xero to Hero

8 out of 10
March 18, 2024
Incentivized
My business uses Xero as a gauge for all financial optics. It helps manage monies in and out, account visibility and solves invoicing …
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Xero the Hero

10 out of 10
March 04, 2024
Incentivized
I use Xero for invoicing, reconciling our monthly revenue and spending, and providing our accountants with the information they need for …
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Xero or Zero

1 out of 10
March 01, 2024
I use it as an accounting program. <br>The program constantly loses the ability to connect to my bank. When reported this problem takes …
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Xero

4 out of 10
February 02, 2024
It is an accounting system we use for billing, paying bills, and producing financial reports. It also has payroll capabilities, but I am …
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Efficient User

8 out of 10
January 11, 2024
Incentivized
Xero caters excellently to businesses of various sizes, offering a remarkably clean interface that's incredibly user-friendly, even for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (188)
    9.1
    91%
  • Accounts receivable (181)
    9.0
    90%
  • Standard reports (183)
    8.3
    83%
  • Dashboards (180)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

View all pricing

Early

$13

Cloud
per month

Growing

$37

Cloud
per month

Established

$70

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.5
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.4
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.5
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

6.8
Avg 7.4
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, and e-commerce.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers

Inventory Management Features

  • Supported: Inventory tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is accounting software for small businesses and their advisors. It reveals a business's cashflow in real-time with online accounting, invoicing, payroll, billing & banking.

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Xero starts at $13.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Journals and Reconciliations highest, with a score of 9.3.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(720)

Attribute Ratings

Reviews

(1-25 of 133)
Companies can't remove reviews or game the system. Here's why
April 02, 2024

Xero Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I previously used Pastel, which I hated, since moving over to Xero I have had such rewarding experiences using the program. 8 months of using Xero and I'm learning more all the time, especially functions that save me time.
Mitesh Chavda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has been so easy for us to operate Xero even without being given any training. This just shows how easy to use Xero is. All it features are very user-friendly and there has been no technical hitches at all when accessing and using Xero. Xero user interface is also very clean with no glitches at all.
March 18, 2024

Xero to Hero

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is largely great to use but at times can be a little tricky to navigate backwards to a particular page. Sometimes this feels counter-intuitive but is workable. Generally it is easy to find what you need quickly and easily and it produces a clean looking quote, invoice or report with only a few clicks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xero has all the features that you need, basically. From chart of accounts, reconciling books, to making annual financial reports. What I'm currently looking for Xero right now is to provide more broader integration with the other apps so we can use it for customer-facing experience also. All in all, everything works well!
March 04, 2024

Xero the Hero

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It just makes managing our business finances so much easier. It’s pretty intuitive to use if you take a little time at the beginning to familiarise yourself with the various functions.
February 06, 2024

Xero

Score 7 out of 10
Vetted Review
Verified User
A lot of functions are less than intuitive and it takes time to learn how to accurately use the software. Frustrating to have to watch videos versus being able to call for real-time support.
February 02, 2024

Xero

Score 4 out of 10
Vetted Review
Verified User
Anyone can use it - you don't have to be an accountant. It's very user friendly and intuitive.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xero's whole build is very much user driven and therefore it assists and guides you across each process with quick and easy links to raise a sales invoice, enter a purchase invoice, create a VAT return. Matching bank payments and receipts is an easy process with xero suggesting links based on values and can then be matched with one click.
January 11, 2024

Efficient User

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xero's remarkable ease and speed of use, seamless bank integration ensuring error-free transactions, and exceptional time-saving capabilities have transformed my bookkeeping experience. Its user-friendly interface and banking integration have significantly reduced the likelihood of errors, saving me valuable time.
Angie Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I rate Xero 10/10 for overall usability because it's incredibly user-friendly and easy to understand. Its seamless functionality ensures a smooth experience, and the fact that it operates online makes it accessible anytime, anywhere. In my opinion, it stands out as the favorite program in the industry.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I believe there is a reasonable barrier to entry for a new user without previous accounting experience. This can mean a task like adding a bill can result in inaccurate reporting so inexperienced users must be supervised carefully. On the contrary, xero does a sufficient job of recording all activity and which user selected the action so it's simple to work out what happened
Score 1 out of 10
Vetted Review
Verified User
I suppose for a bookkeeper / accountant Xero could be very useful. As a user doing invoices, quotes, purchase orders, and statements, it could be cumbersome due to the flaws in the program not being fixed yet Xero has been running for a number of years.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Overall it is well designed. Why isn't this a 10? In mh opinion, too much white space in many of the input modules Several daily tasks have needlessly complex inputs (ie: taking 1 deposit from my MSP and attributing it to 1 invoices from my client takes 10 user inputs; five of which are saying "the difference in the balance between these two are the fees the MSP take from the transaction and even though this is always to the same vendor, for the amount that is the difference between the invoice and the deposit, with the same tax rate and to the same GL account EVERY SINGLE TIME", that takes 6 different inputs to tell teh software There is no way to cc myself on invoice followups that get sent so I still have to manually check those Automatic invoices always go out at midnight local time; it would be much more professional to send those during busienss hours but that is not a setting that exists. Features requested frequently by users are ignored.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I do not fret about any accounting process or book keeping. My accounting firm is very pleased with all submissions. Sleep well at night knowing all my corporate tax obligations are easily managed. For a non-accountant is very easy system to use and customize as I need.
December 11, 2023

Xero is the new ten.

Andrew Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There are a few aspects that are less than ideal, like the amount of clicking to navigate, but overall, I find it extremely usable. In particular, I find that the underlying logic of the software is comprehensible. In QB, it always feels like there's a black box that information goes into and then stuff pops out the other side and it's very difficult to trace. In Xero, A leads to B leads to C.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Oversll it is very easy to use.
It is a little harder when you have to do something new or less common and even then it is not always intuitive for non accountants.
The help section is OK, but even that can be confusing on more than one ocasion we have had to watch third-party videos to see how to do things.
December 08, 2023

Xero is a great tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Once the process is clear, it is very easy to use. It might be the organization's processes that made some of the use a bit clunky.
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