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Xero

Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Recent Reviews

Xero to Hero

8 out of 10
March 18, 2024
Incentivized
My business uses Xero as a gauge for all financial optics. It helps manage monies in and out, account visibility and solves invoicing …
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Xero the Hero

10 out of 10
March 04, 2024
Incentivized
I use Xero for invoicing, reconciling our monthly revenue and spending, and providing our accountants with the information they need for …
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Xero or Zero

1 out of 10
March 01, 2024
I use it as an accounting program. <br>The program constantly loses the ability to connect to my bank. When reported this problem takes …
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Xero

4 out of 10
February 02, 2024
It is an accounting system we use for billing, paying bills, and producing financial reports. It also has payroll capabilities, but I am …
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Efficient User

8 out of 10
January 11, 2024
Incentivized
Xero caters excellently to businesses of various sizes, offering a remarkably clean interface that's incredibly user-friendly, even for …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (184)
    9.1
    91%
  • Accounts receivable (177)
    8.9
    89%
  • Standard reports (179)
    8.2
    82%
  • Dashboards (176)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

View all pricing

Early

$13

Cloud
per month

Growing

$37

Cloud
per month

Established

$70

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.8
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.5
Avg 7.0

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.1
Avg 7.9

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.4
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.5
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

6.9
Avg 7.4
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, and e-commerce.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers

Inventory Management Features

  • Supported: Inventory tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is accounting software for small businesses and their advisors. It reveals a business's cashflow in real-time with online accounting, invoicing, payroll, billing & banking.

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Xero starts at $13.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Journals and Reconciliations highest, with a score of 9.2.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(718)

Attribute Ratings

Reviews

(1-25 of 142)
Companies can't remove reviews or game the system. Here's why
March 18, 2024

Xero to Hero

Score 8 out of 10
Vetted Review
Verified User
Incentivized
My business uses Xero as a gauge for all financial optics. It helps manage monies in and out, account visibility and solves invoicing easily as a one stop shop. Xero is easy to use with a quick learning curve, has a great dashboard and excellent reports. The pre-defined reporting filters help me keep a close eye on the whole business
  • Invoicing
  • Quoting
  • Reporting
  • More control on report inputs
  • Small bug reduces size of screen
Xero is an excellent place for your business financials and I would easily suggest it to others. I like that it makes running your business super easy, looks great, has excellent reports and can produce invoices on the go, quickly and accurately. The mobile app is also handy when away from my work station and has solved the on the go problem for my business
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Xero for our bookkeeping services and we are also tracking are invoice histories with it. In invoicing, we can always keep and verify our previous invoice to clients and provide them with copies if they need it. We provide clients with monthly reports and annual reports of their books. Also, we don't just use Xero for current year books, we can use it for previous years bookkeeping services! We can also pick up if they have their books currently recorded so we can assist and provide service with reconciling them.We can also provide access to our clients with their Xero Financials so they can have an easy access to their financials progress in real-time.

  • Monthly Reports
  • Invoice
  • Annual Reports
  • Financial Statements
  • Transparency
  • Easy access
  • Integration with other platforms
  • It could be also used for a broader CRM-like software, just with a few more features
  • Sidenotes conversations on books, for real-time reviewing
Xero is one of the easy-to-learn accounting software that anyone could start and settle with! Even a teenager could learn on how to use it. Accountants and Bookkeepers who are new to the industry could give them a good boost on their profile if they have certification and fluency with using Xero. Xero is kind of one of the basic requirement
March 04, 2024

Xero the Hero

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Xero for invoicing, reconciling our monthly revenue and spending, and providing our accountants with the information they need for our various tax returns and payments. It’s a great tool for helping us compare and track our revenue with previous quarters and years and simply automates the way we receive payments and track our expenditures and revenue.
  • Automates invoicing
  • Easy view of overdue payments
  • Real-time view of the financial health of the business
  • Occasionally, the price increases and I feel that prices should be fixed for long-term users as there are very few changes in the software from when I started using it 6 years ago.
  • It would be useful to have the emails sent with invoices saved.
  • Visual dashboards are limited.
It's beneficial for invoicing, managing cash flow, working with your accountant, year-on-year financial reviews, and preparing for tax returns.
February 06, 2024

Xero

Score 7 out of 10
Vetted Review
Verified User
Basic accounting
  • Data feeds
  • Responsiveness to questions posted online
  • Clear, easy to read dashboards
  • No ability to call for support so no real-time answers
  • Some functions are less than intuitive
  • Easy to forget to check transaction dates (defaults to current day); no reminders
Initial training was very brief and for first time users far from adequate. For those experienced in the use of accounting software perhaps Xero is intuitive but for novices it takes time to learn and the training videos are no substitute for being able to talk to an expert real-time.
February 02, 2024

Xero

Score 4 out of 10
Vetted Review
Verified User
It is an accounting system we use for billing, paying bills, and producing financial reports. It also has payroll capabilities, but I am not familiar with its abilities in that area. For the most part, it is very intuitive and easy to get up and running quite quickly. I particularly enjoy their customizable reports. Unfortunately, there are a lot of small, seemingly easy to implement recommendations that the Xero team have failed to implement after several years. Their statements for clients don't have an aging summary. Their quoting system does not send out reminders. There is no ability to route invoices to one email and quotes to a separate email. There are a lot of little important things missing that add up to a lot of frustration and manual input.
  • Ease of Use
  • Custom Reporting
  • Good Integrations
  • Quoting
  • Bank Reconciliation
  • Managing Contact Information
I see this working best for very small organizations that work with other small organizations. Once you start growing and needing more features, Xero will not grow with you. You will have to resort to add-ons or transition to a new service. I do also wish they had more open communication about the future of Xero, and an extended road map of planned features so we can see what their developers are up to. They certainly don't seem to be making much progress on the feature list recommended by users!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use this alongside and on behalf of a number of clients, for management accounts, VAT returns and to a lesser extent wages.

Xero offers a solution across the entire spectrum of accounting this being bookkeeping, wages, VAT, management accounts. There are a wealth of reports to assist and guide.

I'd say xero offers a solution that's built for the user and thus assists even those that don't (and have no desire to!) understand accounting in its full detail.
  • Reporting
  • Assisting the user
  • Making transactions easy
  • Bank Feeds
  • Lock dates
  • Year end procedure
  • More advanced aged debtor reporting
Xero is well suited to owner managed businesses from small one one bands to SME's. It helps to minimise the burden of day to day transactions with the bank feeds option and gives the user a degree of comfort when the bank in reconciled that all transactions are entered.

It's also built in such a way that the user doesn't need to understand the finer details of the accounting treatment, it's built to assist and walk through the user although some of the terminology is a little American with receivables and payables etc.
January 11, 2024

Efficient User

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xero caters excellently to businesses of various sizes, offering a remarkably clean interface that's incredibly user-friendly, even for beginners. The fresh and straightforward layout is particularly enjoyable. Furthermore, Xero provides robust support through comprehensive online resources, including articles and websites, allowing users to submit queries and receive prompt assistance. We rely on this system daily and appreciate the multitude of fantastic features it offers.
  • Easy to upload Bank statement
  • Can generate reports
  • Payroll
  • Financial reporting
  • Purchasing via Xero lacks the option to attach PDFs to purchase orders, limiting documentation.
  • In the payroll center, there's no provision to upload documents like doctor's notes for sick leave onto employee cards, hindering documentation management.
As a small to medium-sized enterprise, our team of 10 staffs relies on Xero daily. The bank feeds for swift reconciliation, seamless upload of credit card expenses, and the ability to attach documents to pertinent transactions significantly aid our workflow and efficiency. User access levels are restricted, causing either minimal or full Restricted user access in Xero creates a binary access system: limited or full access for staff. This setup poses confidentiality risks; accessing accounts receivable reports grants full access to sensitive bank balances, potentially compromising confidential financial information due to the lack of nuanced access permissions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are an accounting firm that uses Xero internally and for our clients. For my position, I am in billing for the firm, so I work in invoicing and reconciliation. Using Xero has been such a great help. We made the switch from QB years ago and have never looked back. We refer all clients to Xero and require they switch to Xero from QB, unless there is third part app integration that Xero has not yet partnered with. The ease of reconciliation and running of reports saves me so much time. Any mistakes that I make or changes that need to be made are easily done in the software. Xero support has always been great as well.
  • Matching during reconciliation.
  • Invoicing and accepting online payments is a game changer.
  • Great Customer Support. Every time I have submitted a ticket, the response time is quick and always helpful.
  • We also use XPM for our CRM. When creating tasks in XPM, it would be helpful if the entire chart of accounts was an option in the Income Account drop-down box. Sometimes, tasks or costs need to be coded back to an expense or COG's account.
  • When editing an invoice in Xero, that change is not reflected in XPM. Since I am the only employee privy to the Xero side, other employees only accessing XPM cannot see the change unless I make a note.
  • When setting up third-party payment apps such as Stripe. Xero would not allow me to code transaction fees back to an expense or COGS account. Each morning, I must go in and find and recode these fees.
I believe that Xero is suited for most business types and levels of income. The user-friendliness of the software is great.
Angie Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I utilize Xero in my mentoring practice to aid my clients in tracking expenses, managing payroll, and making strategic financial decisions crucial for business growth. Xero serves as a comprehensive tool, offering easy accessibility across devices, enabling efficient financial management, and providing valuable insights for the entire business team, from bookkeepers to CEOs.
  • Payroll
  • Reporting
  • Reconciliation
  • Customisation of Accounts
  • Layout
  • Onboarding
I frequently recommend Xero to a diverse range of clients, including fashion brands, digital marketing agencies, medical professionals, artists, and more. Xero proves to be a cost-effective solution for actively managing business finances. Its versatility makes it well-suited for any industry, seamlessly growing with the business to offer continuous support. In cases where a business is just starting out and financial constraints are a concern, I may suggest alternatives like Wave. However, in most situations, Xero remains my top recommendation.
Darrell Bruxvoort | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have many emergency facilities throughout the U.S (23 and counting). The facilities choose which accounting software they want to use if they do not want to use the default standard - WorkDay. One of our facilities chose Xero. So 1 out of 23 facilities was using Xero.
  • Their method of moving between screens was very logical and intuitive which is not a "given" attribute among software packages.
  • Finding transactions was relatively easy with just common sense.
  • The use of this software was generally well received in that the accountants did not discredit the software as cheap, poorly organized, or timely to learn. No one at Corporate had a vendetta against using Xero.
  • It does a good job of allowing the users to drill down to the final detail of an account balance - which is fundamental to the accounting department's needs.
  • I used the system to audit the numbers and to uncover unusual or unsupported transactions. I did not have to close the system but knowing who did, I think this area is well thought out.
  • It does not have the full capability to issue sophisticated financial statements with footnotes, but it is not a mid-tier software like WorkDay, NetSuite, and Sage.
  • It definitely has QuickBooks beat.
Xero is a fine bookkeeping software for small businesses and is really built around that task. It will quickly out the financial statements with the ability to add key drivers with the use of Word and PowerPoint.

Just like QuickBooks, it does not have the internal controls to push it to the next level of software, such as WorkDay, NetSuite, etc.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Xero is an excellent tool to ensure all accounts payable and receivables are current. Additionally the financial statements help to determine the position of my business. The latter is a powerful tool that assists with decision making and identified areas I should focus attention on. As an example, the profit and loss report can reveal areas where costs are higher than expected.
  • Profit and loss
  • Payroll
  • Invoicing
  • Allow pricing tiers for invoicing e.g. retail, wholesale, etc
  • Reporting could be improved
  • Search functionality could be improved
Xero is excellent for a small business. In my experience, it's a great tool to allow a small number of users to see what accounting tasks need attention. As an example, if two users are responsible for paying bills the user can very quickly see if the other user has paid a specific bill. I don't have sufficient experience with a larger corporation but assume the lack of a pricing tier based on customer is a significant disadvantage of the software as is the difficulty with inventory management.
Score 1 out of 10
Vetted Review
Verified User
I find Xero a nice to have program/platform, however there are a few aspects that need to be addressed as a matter of urgency. 1. Invoice numbers does not update automatically. Numerous invoice numbers are skipped by the program then the user now have to leave all else and go and update the invoice numbers to follow chronologically. This is nonsense. Xero surely have expert IT personnel, have them fix this issue, lock the numbers in order to update automatically. 2. Why are cancelled and or deleted invoices, quotes, and purchase orders left on the system? Why can they not be deleted permanently, alternatively have a seperate heading for all cancelled/deleted documents.3. Nowhere is there a function to add the company Terms & Conditions to Invoice, Quotes and Statements. Neither can a link be inserted to a web URL where the client has to accept the T's & C's. I have researched this issue on the Xero website, blog and various internet links, apparently there is no "fix" for this issue that have been implemented or available in the near future. This is outrageous and unheard off. A line or two of code, where is your IT specialists, let them fix it, not that difficult. 4. Emails being sent from Xero to the client: Why is there no option to insert my business card in image format at the bottom of the email?? Neither can I insert a link to our company T's & C's for clients to accept. Terms and Conditions are the backbone of any and every business be is a SME or a Corporate Company. Fix this email issue, not that difficult, merely a few lines of code..!! Yet Xero expect us as users to promote Xero to other companies knowing these flaws exist for a number of years already and to date, December 2023 nothing has been done by Xero to address these flawed aspects.No Sir, not in my job description to promote a flawed product.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Needed to right-size the accounting system to something that automates as much as possible. This software is used for all aspects of financial management; it synchronizes with my time-tracking and project management software, sends recurring invoices for monthly work, automates A/R follow up, manages A/P and thus helps manage cashflow. Overall happy with these features.
  • Automation of recurring invoies
  • Automation of invoice follow-ups
  • Automation of A/P albeit through a cumbersome input process
  • Bank feeds break often and are slow to be repaired.
  • Multi-currency support doesn't take into account usability
  • Highly requested features by 100s of users from as far back as a 10 years do not get implemented
  • User requested features almost never make it into the software; and these requests are often extremely simple and basic, but would make a huge improvement in usability.
Xero is effective for a small to medium size business with not very much complexity; but it does offer enough power to do actual accounting work within the business' books; you can make GL adjustments, it has a full memory of all transactions and adjustments should an auditor wish to see everything that has happened - though this might not be what you're looking for ;) - and is overall an effective accounting tool.

There are some minor usability gripes which, when compounded over months and years, cause many hours of what I believe to be unnecessary work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xero is the overall accounting platform for all Corporate activity. The strength is the integration to other required apps. Payroll, expense management, quarterly tax preparation and submission are all easily integrated into the necessary accounts. Other than a part time bookkeeper, there really is no need for further internal staff. Xero is reviewed by an external accounting firm and the effort is minimal to reconcile on a monthly basis. The dashboard layout is simple to customize and use - in short, meets all accounting requirements in one place.
  • Integrate Wagepoint payroll system
  • Integrate MileIQ mileage expense system
  • Integrate Dext expense management system
  • Simple bank account integration - upload bank accounts and reconcile quickly with automated suggestions
  • Working with historical Chart of Accounts is sometimes tricky, should be able to search by input as opposed to simply a timeline
We are a small firm, with no internal accounting expertise, Xero is truly an "outsourced like" accounting package. A number of automated tasks make monthly reconciliation very easy. It is simple to use and understand. Search is typically simple, with a few anomalies, when looking for historical data, but that is rarely an issue. I am a very satisfied end user and recommend Xero to all small firms.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Xero to manage invoicing of our clients and keep track of our spending.
We have lots of clients with varying amounts of spend each month and it allows up to keep trackof them and easily see what is outstanding.
  • Easy to create invoices
  • Recurring invoices with automated email invoicing
  • Simple dashboard showing the finance status
  • Our accountant can log in to do our end of year
  • Multiple users
  • as a non accountant - the reports can be difficult to get to where you need
  • an activity log of all users actions would be really handy
As a small business without an in-house accountant Xero make it easy for us to keep our accounts up to date and magae our customer billing without having to spend hours and hours pouring over paperwork.
Invoicing of customers is very easy and means we can send quotes and invoices to customer quickly and easily.
When payments come in the can be reconciled with a quick button-press which saves us loads of time over the month.
December 08, 2023

Xero is a great tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xero is used to manage expenses within the organization. There are 3 main teams that use the software; Operations, Sales & Marketing and Account Management. All 3 teams are regularly out traveling to events or to visit clients. Processes have been set up to ensure that claiming expenses is a quick and easy process. Employees take a photo of their receipts immediately after expenditure and log the expense under the relevant codes, set-up by the finance team. At the end of the expense period (for us a calendar month) all receipts would be submitted for approval and payment.
  • Easy upload of receipts whilst out of the office
  • App to log expenses remotely
  • Fast submission of expense data
  • Expense reports available to review
  • Simplifying and streamlining the user interface could enhance the overall user experience.
  • Introduction of AI to automate data entry by extracting information from receipts
My previous job asked for an expense sheet with original receipts and took 45 days to turn expenses around. In this role, using Xero, much of the admin has been digitized and automated, making the recording of the data easier and timely.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our previous accounting software was built on old technology and required on-premise servers to run, Xero being a SaaS solution was key to us. We use Xero as our core accounting software. We integrate it with our ERP system and all invoices, purchase orders, returns etc. flow through it. We also use it for our HMRC MTD returns, debt chasing and for reporting.
  • Integrates well with Unleashed inventory software
  • Payment gateway from invoices
  • Document templates are easy to create
  • No ability to set separate email addresses based on roles or document type, e.g. invoices and statements have to go to the same address (or be manually redirected)
  • Reporting functionality is clunky to use and not very in-depth
  • Generally seems to be aimed at sole-traders and very small businesses
I think it would be excellent for sole traders and very small businesses. The pricing is good and the features are well suited to smaller operations, where it falls down is for SMEs (like us) who don't need a really advanced accounting software but something a bit more featured than Xero. It does integrate well with other applications, so that is the sole reason we went with it.
December 01, 2023

Xero - User Friendly

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Xero to pay all our bills and to invoice outside Vendors.
  • Ease of correcting G/L accounts
  • Ease of reporting
  • Benefit of A/P is the scanning to import function
  • printing checks should have option to arrange in alpha order
  • there should be an easier way to void stale dated checks once a period is closed
Xero is great for bill pay. The edits for reformatting reports could be easier to use.
November 30, 2023

Not too bad

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Recording of all business transactions and preparation of monthly management financial reports for all entities in 3 countries. Unable to post journal entries in foreign currencies and manually preparing consolidation reports
  • easy to use
  • flexibility in customising reports but with limitations
  • able to integrate with numerous third party solutions
  • allow posting of manual journal in foreign curriencies
  • preparation of consolidated financial reports
  • more flexibility in customising reports
  • allow reports to be tracked in more categories
for start ups
Herman Van Der Westhuizen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Accounting and Reporting extensively
  • Reporting
  • banking statements
  • user friendly
  • More detail explanations
  • More detail on dashboard
  • User to be able to send from his domain name
Xero is user-friendly and designed and developed for business orientated people and not just for financial / accounting staff.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Xero for all my booking, filing with HMRC, VAT returns and payroll. It’s easy to use with no prior experience whatsoever. Filings are automatically made to HMRC which makes payroll and VAT easy for a lay user. <br><div>Reports are handy and it’s good to be able to track specific projects outgoings and incomings. </div>
  • Payroll
  • HMRC filings
  • VAT
  • NA
Xero has a suited to people with no prior experience of book keeping and payroll as once it’s set up it’s easy to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our organisation we use Xero for many admin tasks, including creating invoices for our customers, inputting invoices/bills and credit notes from our supplies. Xero helps us to manage the cash flow and keep track of what and how much customers owe.
The best feature of Xero is the bills can be emailed to Xero and Xero will make the draft bill for you to upload with the details already filled out.
  • Inputting Bills
  • Creating invoices
  • Reconciling payments
  • Sometimes the loading speed on the page can take a while, this is infrequent
A lot more user friendly compared to other software accounts packages such as sage.
Xero us very well suited to our small business, any new staffing the office easily find their way around Xero even if they have never used it before.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Xero for managing all customer/supplier invoices within the business.
Xero is connected to our company bank account, and we know in real-time when invoices are paid.
Furthermore, our Accountants also use our Xero system for calculating our Accounts.
In short, all finances within our business are managed using Xero.
  • Issues Customer Invoices
  • Manages Supplier Invoices
  • Enables our Accountant to process our Accounts
  • Xero UI could be more modern and slick like those of slack / paypal.
  • Xero user management is sometimes a little tricky to manage.
Xero is amazing at issuing Invoices to customers and then allowing the issuer to see if the invoice has been viewed/paid.
Xero is brilliant at integrating into the Company Bank Account, and then updating the data within the Xero system - thus giving a real-time 'balance sheet' view of the companies cash flow.
Prashant Somaiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xero is used as main accounting system across [the] whole organization ; it is cloud based - can be access from any browser and any device; helps in remote log in. user friendly , bank feed and consequently bank reconciliation feature helps a lot.
  • Cloud based - can be accessed from any browser and any device with connection to internet.
  • Bank feed - bank reconciliation
  • Asset register reconciliation
  • Various reports with facility to filter on tracking categories
  • Ability to attach emails and other documents to Journal
  • Integration with other apps
  • Audit trail of transaction
  • Addition to an asset - in current scenario we cannot add an asset ; it has to be created as new separate asset .
  • Increase in tracking category - currently there are only two category
  • Increase in tracking category options - currently there are only 100 options - in one category
  • Audit trail for financial settings - currently Xero does not who has locked the period in financial settings.
  • Sorting feature in assurance dashboard ; currently feature is missing - if we can sort transaction based on date will be great.
  • Phone facility - currently Xero help responds only by an email ; there is not facility where we can talk to real person.
[Xero is well suited] for small enterprise with less than 100 option in tracking category and payroll of less than 200 staff
Candice Tootell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Have just implemented Xero in my organization for use with accounting, expenses claims, inventory, sales, jobs, banking. Although I wouldn't consider myself knowledgeable just yet, I can see it's value in ease of use and at a very good price. The best thing about it though, is if it can't do something I need, it easily links to something that can.
  • Bank Statements
  • Invoices
  • Jobs
  • Bulk Payment Capture
  • Credit Allocations
  • Reports
The reconciliation feature with connection straight to bank is very handy. I am able to capture transactions directly from there and it saves so much time. We have coupled with Dext and load all our credit transactions so auto matching is easy. I'm not that familiar with the reporting as yet, but not sure it's as user friendly as it could be. The client account page would benefit from a place to reconcile / match transactions that were paid to invoices etc. Similarly with creditors.
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