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Xero

Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Recent Reviews

Xero to Hero

8 out of 10
March 18, 2024
Incentivized
My business uses Xero as a gauge for all financial optics. It helps manage monies in and out, account visibility and solves invoicing …
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Xero the Hero

10 out of 10
March 04, 2024
Incentivized
I use Xero for invoicing, reconciling our monthly revenue and spending, and providing our accountants with the information they need for …
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Xero or Zero

1 out of 10
March 01, 2024
I use it as an accounting program. <br>The program constantly loses the ability to connect to my bank. When reported this problem takes …
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Xero

4 out of 10
February 02, 2024
It is an accounting system we use for billing, paying bills, and producing financial reports. It also has payroll capabilities, but I am …
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Efficient User

8 out of 10
January 11, 2024
Incentivized
Xero caters excellently to businesses of various sizes, offering a remarkably clean interface that's incredibly user-friendly, even for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (184)
    9.1
    91%
  • Accounts receivable (177)
    8.9
    89%
  • Standard reports (179)
    8.2
    82%
  • Dashboards (176)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

View all pricing

Early

$13

Cloud
per month

Growing

$37

Cloud
per month

Established

$70

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.8
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.5
Avg 7.0

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.1
Avg 7.9

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.4
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.5
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

6.9
Avg 7.4
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, and e-commerce.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers

Inventory Management Features

  • Supported: Inventory tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is accounting software for small businesses and their advisors. It reveals a business's cashflow in real-time with online accounting, invoicing, payroll, billing & banking.

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Xero starts at $13.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Journals and Reconciliations highest, with a score of 9.2.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(718)

Attribute Ratings

Reviews

(26-50 of 162)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
No product thus far can even compare to Xero.
Pastel is tedious and tiresome with everything that has to be captured manually and if an error is made a new journal needs to be drafted to correct it.
Zoho Reports are horrible and pulls through limited data.
Quickbooks also requires mannual capturing which can lead to numerous errors if the client is not skilled in accounting.
Ryan Freeman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Xero is more affordable than other solutions, and being cloud-based it's helpful for granting accountant access.

Every other accounting package in existence has late fees and interest options built in.
Trevor Ewen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Both platforms have their strengths outside of Xero, but ultimately my familiarity and trust of the platform won the day. I believe Quickbooks has improved since the last time I evaluated it, but having deployed Xero in a number of firms, it is harder to make me switch because of the benefits I receive from familiarity.
Score 10 out of 10
Vetted Review
Reseller
Zoho Books - fairly easy to use in terms of expenses and invoices. However, reporting is basic. The Sales tax report itself isn't user friendly are requires you to work out the different taxes in order to do the return. Pastel (desktop) - there is little integration and requires everything to be done manually (time-consuming) and if errors are made the require journals to be passed. Reporting is basic. Sage Accounting - lacks a proper FAR system, has no to little integrations and reports are limited. One bug is it only runs two years reports at a time where as Xero runs several years.
Score 9 out of 10
Vetted Review
Verified User
Xero is easier to navigate and more organized in the way you navigate from module to module than QuickBooks Online. (Quickbooks Desktop was great). The help module and Xero Central are excellent and one of the best help features that I have experienced in any program.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xero is a million times better than handisoft. Firstly, it is cloud based so you can access it from anywhere you have internet connection which has been great during the working from home era of the pandemic. Secondly, its client data base is much easier to search and edit compared to handisoft and it integrates with other platforms such as BGL Cas360, so you only have to update one data base instead of multiple
James E. Heyward CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I prefer Xero over the other options I have tried because it has a cleaner interface, operates faster on the web, has a strong API relationship with other applications and appears to be gaining ground on Quickbooks in the marketplace. QuickBooks Online is probably the most recognized but it seems like they are struggling in converting their market leading desktop software to an equivalent online offering. Intuit's online offering feels like they are stuffing the desktop version into the cloud.
Carolyn Swora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xero has enterprise capabilities but can be used for small businesses. Coming from a large enterprise, I had a certain way of looking at the business that I was used to. Xero met that whereas the other products didn't - they appealed directly to small businesses with a smaller perspective on the business.
Mohsin Ejaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ignoring pricing, Xero is among the best options available. It has the most complete feature set along with Quickbooks. It is more user-friendly compared to most of its competitors. It has well-designed mobile apps that can actually do something in contrast with most competitors except a few who either don't have these or have very limited functionality. My experience with their support has been good to great.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xero has remained simple yet robust for years. They have a few items that make it difficult (what product doesn't), but I feel very confident in partnering with them. I have used (and still use) QuickBooks Online and I have witnessed Intuit continually pull the bait and switch on their customers and partners. Most people I have spoken to will say something like, "I absolutely hate QuickBooks, but I don't know of any other options." I then tell them about Xero and 95% of people that switch to Xero have told me "thank you."
March 20, 2022

Hero is Xero!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Solely the ease of use. This has saved me so much time on day-to-day tracking it is astonishing. Not only does it make it super easy to send invoices, but it also makes it easy to print invoices off, eases the process of partial payments, and keeps good track of all notes made to the account.
Garreth Collard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Xero was much more user-friendly than the MYOB products. It was also totally online which suited each of our multinational workforces. Later MYOB developed a totally online product but by that time we had moved. To be honest there’s not a lot else in that space in New Zealand. Your next step up is accounting software written for accounting firms e.g. CCH iFirm.
Brandon Scivolette | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Personally, I always hated QuickBooks. I'm sure the online/cloud version is a lot different than the older desktop software, but I never found it to be easy to use and my books were always out of sync. Wave [Accounting] was the first Saas accounting software I tried, but I didn't feel like it was ready for small businesses. That's when I found Xero. For the most part, Xero does what I need it to do and most importantly it keeps my books in sync with what is actually happening in my bank and credit accounts.
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