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Yardi Voyager

Yardi Voyager

Overview

What is Yardi Voyager?

Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has 4,000…

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Recent Reviews

TrustRadius Insights

Yardi Voyager is a versatile software that has proven to be essential for various organizations in the real estate industry. Users have …
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Solid but inflexible

8 out of 10
September 16, 2020
Incentivized
It is used in our multi-housing department for all aspects or renting and community member management. It allows for the efficient …
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Awards

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Pricing

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What is Yardi Voyager?

Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

Yardi Voyager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has 4,000 employees and 35 offices around the world.

Reviewers rate Support Rating highest, with a score of 7.5.

The most common users of Yardi Voyager are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Yardi Voyager is a versatile software that has proven to be essential for various organizations in the real estate industry. Users have found it invaluable as a CRM tool, allowing them to efficiently handle leads and manage the sales funnel. It simplifies the process of connecting and maintaining records for residents, ensuring smooth transitions from prospect to resident. The software also excels at tracking marketing efforts and sales management, providing users with valuable insights to analyze performance and make informed decisions.

In addition to its CRM capabilities, Yardi Voyager serves as a comprehensive solution for day-to-day operations at both the site and organizational levels. It seamlessly manages tasks such as maintenance, move-ins, renewals, and move-outs, making it an indispensable backbone for daily operations. The software's ability to maintain lease documents, prospect information, work orders, purchase orders, amenities, and rentable items ensures that all aspects of property management are efficiently handled in one centralized platform. Furthermore, Yardi Voyager proves its worth by facilitating back-end accounting processes, processing invoices, controlling expenses, and tracking property-related revenue and expenses.

With ancillary products like Mobile Maintenance, Concierge, Rent Cafe, and Construction Management available as well, Yardi Voyager offers a comprehensive suite of tools that cater to different aspects of the real estate business. Its wide-ranging capabilities are further reflected in the fact that every employee in various organizations uses it on a daily basis. Whether it is managing single-family rental houses or streamlining the leasing process for multifamily properties, Yardi Voyager has become an essential component of successful real estate management and growth.

User-Friendly Interface: Multiple users have praised Yardi Voyager for its intuitive and easy-to-navigate user interface, allowing them to quickly become familiar with the system. The software prioritizes user-friendliness by providing a seamless experience to access different modules and workflows.

Customizable Reporting Options: Numerous reviewers appreciate the wide range of customizable reporting options offered by Yardi Voyager. They specifically mention the strength of the financial reporting capabilities and the ability to tailor reports to meet specific needs. The availability of editable user fields for creating custom reports further highlights the flexibility and adaptability of Yardi Voyager's reporting features.

Seamless Property Management: Many users find it convenient that Yardi Voyager allows them to seamlessly switch between properties, making property management more efficient. Users appreciate the ease of overseeing and managing multiple communities within the system and highlight the smooth process of switching from one property to another. This feature enables quick access to property information, streamlining property management tasks.

Steep Learning Curve: Many users have found Yardi Voyager to have a steep learning curve, requiring significant time and effort to navigate the system effectively.

Difficulty in Finding Features: Some reviewers have expressed frustration with the difficulty of finding specific features and functions within Yardi Voyager. The menus are not standardized, making it challenging for new users to locate desired items.

Lack of Intuitiveness: Several users have mentioned that Yardi Voyager is not intuitive, even for experienced computer users. It can take time and practice to become familiar with the system's interface and processes.

Users have made several recommendations based on their experiences with Yardi. The most common recommendations include:

Using Yardi on a scaled basis to consolidate data and functions onto one platform. Users suggest that Yardi is best suited for larger companies with multiple properties to manage. By implementing Yardi on a larger scale, businesses can benefit from the integration of various functions and data onto a single platform.

Providing adequate time and training for users to overcome the overwhelming nature of the program. Users recommend investing in proper training and resources to help users navigate the complexity of Yardi. This recommendation highlights the importance of offering support and education to ensure users can effectively utilize all the features and functionality of the software.

Spending time in the design phase to set up the system properly upfront. Users suggest taking the time to carefully plan and configure Yardi during the initial setup phase. By doing so, businesses can ensure that the system is customized to meet their specific needs and requirements, which will ultimately lead to a smoother and more efficient operation.

These recommendations reflect the need for strategic implementation, comprehensive training, and thoughtful customization when utilizing Yardi for property management and accounting purposes.

Attribute Ratings

Reviews

(1-17 of 17)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yardi Voyager functions on a day to day basis quite well, but as mentioned before menus need to be standardized and search functions should include the ability to find things using the lingo used in our industry. Generally, though Yardi Voyager is an easy to use product with virtually no down time because of the software.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Yardi Voyager is well suited for an organization with a large portfolio. Being an industry standard, most employees within the industry will be able to use the product right away. Any new employees to the industry will have some issues learning the product as it has a steeper learning curve than some other accounting systems and platforms. You need a large portfolio to support the admin setup and maintenance of the system, as it can be confusing and takes a lot of time.

Being so robust is fantastic if you want a standard look and robust feel to reporting.
September 16, 2020

Solid but inflexible

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Voyager is well suited when your company has deployed industry standard and has very few customizations. The product is fantastic out of the box in terms of scope or features and functionality. It’s weak in terms of allowing customization and fairly inflexible in allowing direct access to your data so that you can get a raw data dump to pivot in another application.
Maria Clara Daly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think it really depends on what you're looking to get out of the system. In terms of managing, updating, creating, and following prospect records, Yardi Voyager is absolutely fantastic. There are a number of existing API integrations already on the market that can connect into the record, and I commissioned a custom one to be built to work with the website that seems on the whole to work fairly flawlessly, so long as your community codes aren't regularly changing. That said, you definitely need to do strong onboarding with anyone coming into the system, particularly if they have limited former CRM experience. There's a great opportunity to input (and aggregate reports) from multiple facets of the system, but if people are inputting poor data, or missing it entirely, or you haven't formalized an even plan for things like Source and Sub Source then even the best system is likely to end up disappointing you and your stockholders when it comes time to analyze data. But, when used properly I'm impressed with how robust it is.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Voyager does a good job of keeping us in compliance with various federal and state agencies. It is also strong in rent control, payment processing including checks, direct deposits and credit card transactions.
Sondrah Laden | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Yardi Property Management is very well suited for companies that want in depth and easy to use financial reporting without needing multiple CPAs. It has solid back-end accounting functionality and the reporting is great. Yardi would not be appropriate for a company whose front line employees are luddites with computers and don't easily pick things up. It is just too hard.
Suzanne Crockett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yardi Property Management is well-suited for companies managing multiple properties with a broad base of expenses and revenue to account for. I think the size of the company needs to justify the investment in the product. Yardi is not so well-suited to smaller operations, who would be able to function with QuickBooks or some other, less nuanced, system.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yardi is very well suited to evaluating the property management aspect of a real estate asset. It is best used as a tool for budgeting and expense management. One of the most challenging aspects of asset management is being able to budget for property managers correctly. Yardi makes this process much more simple. Yardi, however, is not as useful when it comes to modelling unique real estate assets. There is very little simulation that the program offers.
Ari Strauss | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Yardi Voyager, the core accounting and resident management component, is superb. It is well suited to manage all accounting needs including generating reports for investors and auditors alike. Yardi's weakness is the way it integrates with its ancillary products. Each product has been added to the suite as Yardi acquires software properties, and it doesn't always integrate in an efficient comprehensive way. Another result of this phenomenon is that each product has its own dedicated support team, so when you run into a problem, it is hard to navigate to the right source of support.
Aaron Abraham | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Yardi Property Management is well suited to all kinds of rental housing situations. With their recent upgrades, the single family rental housing section is becoming far more useful. Up until recently, managing single family houses was challenging as the software expected each physical address to contain multiple residences. This lead to a very messy interface, and some difficulty.
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