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Yardi Voyager is a versatile software that has proven to be essential for various organizations in the real estate industry. Users have …
Overview
What is Yardi Voyager?
Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has 4,000…
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What is Yardi Voyager?
Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has…
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What is Yardi Voyager?
Yardi Voyager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units.
The company was founded in 1984 and has 4,000 employees and 35 offices around the world.
Reviewers rate Support Rating highest, with a score of 7.5.
The most common users of Yardi Voyager are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Yardi Voyager is a versatile software that has proven to be essential for various organizations in the real estate industry. Users have found it invaluable as a CRM tool, allowing them to efficiently handle leads and manage the sales funnel. It simplifies the process of connecting and maintaining records for residents, ensuring smooth transitions from prospect to resident. The software also excels at tracking marketing efforts and sales management, providing users with valuable insights to analyze performance and make informed decisions.
In addition to its CRM capabilities, Yardi Voyager serves as a comprehensive solution for day-to-day operations at both the site and organizational levels. It seamlessly manages tasks such as maintenance, move-ins, renewals, and move-outs, making it an indispensable backbone for daily operations. The software's ability to maintain lease documents, prospect information, work orders, purchase orders, amenities, and rentable items ensures that all aspects of property management are efficiently handled in one centralized platform. Furthermore, Yardi Voyager proves its worth by facilitating back-end accounting processes, processing invoices, controlling expenses, and tracking property-related revenue and expenses.
With ancillary products like Mobile Maintenance, Concierge, Rent Cafe, and Construction Management available as well, Yardi Voyager offers a comprehensive suite of tools that cater to different aspects of the real estate business. Its wide-ranging capabilities are further reflected in the fact that every employee in various organizations uses it on a daily basis. Whether it is managing single-family rental houses or streamlining the leasing process for multifamily properties, Yardi Voyager has become an essential component of successful real estate management and growth.
User-Friendly Interface: Multiple users have praised Yardi Voyager for its intuitive and easy-to-navigate user interface, allowing them to quickly become familiar with the system. The software prioritizes user-friendliness by providing a seamless experience to access different modules and workflows.
Customizable Reporting Options: Numerous reviewers appreciate the wide range of customizable reporting options offered by Yardi Voyager. They specifically mention the strength of the financial reporting capabilities and the ability to tailor reports to meet specific needs. The availability of editable user fields for creating custom reports further highlights the flexibility and adaptability of Yardi Voyager's reporting features.
Seamless Property Management: Many users find it convenient that Yardi Voyager allows them to seamlessly switch between properties, making property management more efficient. Users appreciate the ease of overseeing and managing multiple communities within the system and highlight the smooth process of switching from one property to another. This feature enables quick access to property information, streamlining property management tasks.
Steep Learning Curve: Many users have found Yardi Voyager to have a steep learning curve, requiring significant time and effort to navigate the system effectively.
Difficulty in Finding Features: Some reviewers have expressed frustration with the difficulty of finding specific features and functions within Yardi Voyager. The menus are not standardized, making it challenging for new users to locate desired items.
Lack of Intuitiveness: Several users have mentioned that Yardi Voyager is not intuitive, even for experienced computer users. It can take time and practice to become familiar with the system's interface and processes.
Users have made several recommendations based on their experiences with Yardi. The most common recommendations include:
Using Yardi on a scaled basis to consolidate data and functions onto one platform. Users suggest that Yardi is best suited for larger companies with multiple properties to manage. By implementing Yardi on a larger scale, businesses can benefit from the integration of various functions and data onto a single platform.
Providing adequate time and training for users to overcome the overwhelming nature of the program. Users recommend investing in proper training and resources to help users navigate the complexity of Yardi. This recommendation highlights the importance of offering support and education to ensure users can effectively utilize all the features and functionality of the software.
Spending time in the design phase to set up the system properly upfront. Users suggest taking the time to carefully plan and configure Yardi during the initial setup phase. By doing so, businesses can ensure that the system is customized to meet their specific needs and requirements, which will ultimately lead to a smoother and more efficient operation.
These recommendations reflect the need for strategic implementation, comprehensive training, and thoughtful customization when utilizing Yardi for property management and accounting purposes.
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Reviews
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April 28, 2022
Yardi Managing the Future
We use Yardi Voyager to manage our day to day operations at the site level. We manage maintenance, make readies, new move ins, renewals, and move outs through Yardi Voyager. It allows us to maintain lease documents, prospect information, work orders, purchase orders, amenities, rentable items and work orders. It is the backbone to every thing we do on a daily basis.
Yardi Voyager is our primary ERP system for all aspects of our real estate business, which includes Accounting, Multifamily & Commercial Leasing, Facilities Management, and also Marketing Strategy (in conjunction with Yardi's RentCafe product). Personally, in my role, I use Yardi Voyager for all aspects of the multifamily leasing process - from guest cards to move-in, renewals, and billing - and reporting on leasing activity. I also use Voyager to update property, unit and unit type setup, and pricing. Yardi Voyager is a comprehensive solution without which our business could not function.
September 18, 2020
Yardi Voyager: Robust, quality reporting, but confusing for new users
It is used for real estate within our company. It is used by accountants, those that work at the apartment complex (maintenance and office staff), as well as upper-level managers that need and use the reports. The platform is the core of our business and managing real estate without Yardi (or one of their competitors) would be nearly impossible at scale.
September 16, 2020
Solid but inflexible
It is used in our multi-housing department for all aspects or renting and community member management. It allows for the efficient management of rent collections, delinquency, renewals, personal information,
current vacancy and vacancy projections. It is also helpful in managing prospect data from the i initial call through becoming a resident.
current vacancy and vacancy projections. It is also helpful in managing prospect data from the i initial call through becoming a resident.
September 15, 2020
Great robust CRM with customizable options, fairly easy workflows, and solid support.
We use it as a CRM for a multi-site senior living organization spread across multiple states, to handle all our leads, move them through the sales funnel as well as connect and maintain the records once someone has moved in and ideally try to use it to track our marketing efforts as well as sales management/sales efforts.
May 26, 2020
Voyage with Voyager is a good one!
Voyager is used by our Property Management and Accounting departments. We use it for rent payments, state and federal compliance and general accounting.
April 02, 2020
Yardi Voyager Review from Long-Term Client
We use Yardi Voyager across our organization for AR, AP, and Maintenance. Having a single database for our properties and entities allows us a lot of flexibility in reporting and assigning access to users as it supports single sign-on software. We also gain efficiencies in our payable process by leveraging the PayScan and Procure to Pay module.
March 26, 2020
Love Yardi Voyager!
The whole organization. We are a property management company. Leasing, Managers, Owner, Regional, Accounting, Business Office all use the Yardi Voyager.
November 17, 2017
Great software for large properties and regions
We went through a smaller property management firm using simple Yardi one user site programs, to the full-blown Voyager in which we were able to use it across our whole division interchangeably. This solves our ability to have multiple users working on the account at once when needed.
November 16, 2017
Yardi - Not intuitive, but thorough
Our organization uses Yardi Property Management for our on site property operations, as well as, our back end accounting. It is our solution for all property management, including service/facilities management, our CRM and resident records. It allows us to do all functions of property management from entering prospect traffic, to residency tasks, e.g. posting rent, sending letters etc... to move-out. We process our invoices through Yardi and use it for our expense control.
November 15, 2017
Yardi Property Managemnt
Yardi has been used across the whole organization.
August 01, 2017
Will take you further than a few yards(i)
Yardi is used by the account and finance departments. It is mainly used for financial reporting, A/P, A/R, and to track property costs.
August 01, 2017
Yardi Voyager - A lot of return for the investment.
We currently use Yardi Voyager 7s to effectively track revenue and expenses related to our managed properties. We manage approximately 30 properties around central Kentucky. Yardi is utilized as our accounting system, helping us track and report all property-related expenses and revenue on behalf of the property landlords that we service. We also utilize Yardi to track tenant, vendor, and property insurance policy information.
August 01, 2017
Yardi - Combining Property Management Functions
Yardi is used by my company mainly as a way of evaluating clients real estate assets and property management needs. It is used only by our consultancy department and specifically the project management team. It addresses the problems of cash flow analysis, managing property expenses, and evaluating future budgeting needs and accounting line item organization.
August 01, 2017
Yardi is the core of our business
Yardi is our core accounting and resident management system. Every aspect of our business is recorded and analyzed through Yardi. We also use many of Yardi's ancillary products such as Mobile Maintenance, Concierge, Rent Cafe, and Construction Management. Every employee in the company touches Yardi in some form or fashion every day.
August 01, 2017
Yardi, the best choice for some, but not all
Yardi Property Management was used across the entire property management organization of nearly 100 employees. Yardi was able to combine all of our 3500 single family rental houses into a single application that provided resident and maintenance management functionality. We further used the application to process resident payments and issue automatic emails when residents were past due.
June 20, 2017
We love Yardi
Several of our clients utilize Yardi. Our company must log in each month to upload monthly billings to each project.