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Yesware

Yesware

Overview

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

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Recent Reviews

TrustRadius Insights

Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product …
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I heart Yesware

10 out of 10
June 16, 2023
Incentivized
Yesware allows us to keep track of prospects and their interest level over long periods of time as we have a long sales cycle and work …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Pro

$19

Cloud
per month

Premium

$45

Cloud
per month

Enterprise

$85

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.yesware.com/plans-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

Demo Diaries: Ep 043 | "Training Your Sales Teams To Understand Their Buyers"

YouTube

Live Demo of Yesware

YouTube

Yesware Demo - PremedRevolution.com

YouTube
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Product Details

What is Yesware?

Yesware is a service for salespeople that helps them close deals faster. This solution includes an email service that tracks email, template responses and syncs to CRM solutions.

Yesware is a Vendasta solution since the October 2022 acquisition.

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates

Yesware Video

https://www.yesware.com/ Hear what our customers are saying about Yesware's value and business impact. Yesware removes barriers to productivity and empowers teams to make smarter decisions, faster. Save hours scaling outreach and follow-up. Templates and Campaigns make outr...
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Yesware Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Yesware starts at $19.

Marketo Sales Connect, ClearSlide, and HubSpot Sales Hub are common alternatives for Yesware.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of Yesware are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(178)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product helpful in tracking email interactions, such as opens, clicks, and attachment views, to better gauge interest from sales prospects. It has also been used for mass communication and driving awareness and interest in products or services through outbound campaigns. Yesware's integration with Salesforce has enabled sales teams to track performance, manage leads, and automate tasks efficiently. Additionally, users have appreciated the insights provided by Yesware, allowing them to make data-driven decisions and improve their email content and subject lines for better engagement. Overall, Yesware has solved the problem of structuring and streamlining outreach efforts while saving time for sales representatives through its automation features and analytics capabilities.

Users commonly recommend Yesware for managing emails and sales purposes. They advise giving it a try as it is easy to set up campaigns and valuable for selling. Users find Yesware easy to use and a great tool, although they have encountered challenges with scheduling and attachment tracking. The ability to track emails sent and open rates is highly appreciated. Yesware is recommended for follow-ups, recaps, and prospecting, especially for sales purposes. Users suggest utilizing as many features as possible for insightful analytics and recommend providing feedback for product enhancements. Not using Yesware is seen as a missed opportunity, as it is efficient, effective, and productive for email communication. Users consider Yesware worth the money for tracking and responding to email messages. It is also recommended for tracking receipt of emails without read receipts, high volume email communications, leveraging templates, and B2B sales. Users mention the convenience of Yesware in tracking emails and setting up reminders for follow-ups. They plan to keep using Yesware as they have not found any other solution that comes close to its UX and functionality for Gmail users. Users advise starting with small campaigns and gradually increasing the number of emails.

Attribute Ratings

Reviews

(26-50 of 62)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited for any team that needs to log email communications and have a template library to resort to. Also, it is easy to share templates across the team for best practices, as well as build 1:1 drip campaigns for a personal experience without the manual work of writing new emails every time.
May 10, 2019

Yes to Yesware!

Jillian Straw | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you send mail merge campaigns it is necessary. The need that other platforms are missing to save templates and CSV contact lists is prevalent here. There is no need for other platforms to integrate into Yesware, despite some of its competitors requiring it. The ase of download and linking to Gmail is invaluable. It would not be necessary if a company or individual is sending less than 100 emails in a day, but for a company that is in SaaS and sends multiple hundreds of emails in a day, it is entirely needed.
George Bakalis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For automating email out reach, and then planning some strategic cold calling/other prospecting activities around that outreach. Its a very good tool for that, freeing up time for cold calling and targeted LinkedIn messaging. Generally, all top of the funnel like activities and then the next stage where prospects need some nurturing - Yesware helps to automate those early stages of the sales process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yesware is well suited for targeted, coordinated, multi-touch cadences that seek to engage prospects, pipeline, and partners. It helps us measure which language is working and which personas are engaging with our message.

Yesware is not as well suited for large-scale marketing operations that don't want to take the time to personalize their outreach. It is not a competitor for Marketo, but is more of a personal tool for individual reps to follow up with their leads and contacts.
Jonathan Flores | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Suited for teams sending a lot of email campaigns where one-offs would exhaust resources.
  • Less appropriate if you are trying to nurture recipients based off of actions or track digital footprint.
  • If you have a big sales org and use Gmail the team will love being able to insert templates or run follow up campaigns to re-engage opportunities.
Daniel Brigham | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I think Yesware is well suited for any company that has an sdr team that is using email. The ROI is a no brainer compared to the cost. There are many other players in the market that offer more features, but I think Yesware has the core features that you actually need. For organizations that are strictly enterprise focused I could see how this might not be as great of a fit since you wouldn't be using templates and you have targeted accounts that are easier to keep track of.
Ashlie Mckelvie Garnett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you are looking for a tool to streamline your sales outreach process, then look no further than Yesware. There isn't a one fit all tool solution but this tool checks all the boxes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Great for business development and new business opportunities. Not great for key account management and specifically named accounts. It provides email tracking and visibility, but I'm not sure if there are other benefits that we aren't taking advantage of.
February 19, 2018

Love it!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I sent a proposal to someone a number of years ago. I got a notification that they opened the email I sent back in 2015. I called them [and] they bought a site.
November 09, 2017

Great for small teams

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Yesware is a great choice for small teams with limited budget. As the adage goes: you get what you pay for.

It's an inexpensive solution but lacks many "enterprise" features and the UI isn't very intuitive. The platform lacks many "smart" or sophisticated features required for large teams doing consistent emails at scale based on company or buyer personas.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yesware is very well suited for any organization with a sales team. It allows you to reach out to so many people at one time in such a tailored, customized way that it feels like your reps have put a lot of time and effort into each email they send. The detailed reporting and tracking allows for great insight into how successful your outreach really is. A great way to get your company name and product information into the hands of a ton of prospects.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yesware is a great tool for our marketing folks to disseminate messages, but even more powerful as a sales team to be able to see how people interact with the messages that we deploy. I can see when people open messages, where they are when they do so, and even see where they access from the email (our website, or the attachments included) great inside information to help with the next interaction
Rick Scouffas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For any sales org that would like better tracking of their reps' Activities but appreciate the efficiency of having the system do it for them. The biggest challenge for any sales management/ops team is often the data management part of tracking sales effort in Salesforce (or whatever CRM you are using). This product helps with the email exchange aspect of that simply, and efficiently.
Dries Lamont | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scenarios where Yesware is well suited: for Account executives & customer success coaches who want an easy to use platform to send, schedule & track emails + easily set-up a short outbound campaign. It's great for people that don't want to spend a lot of time to set up such campaigns.

Scenarios where Yesware is less suited: for hard-core outbound prospecting teams - SDRs who have to work through hundreds of leads a month might prefer some more 'advanced' solutions with more options/bells and whistles.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great for personal productivity at work, and managing the day-to-day. Great for a small sales or business development team at a small startup. Not such a good fit for large sales teams, for getting a high-level picture of what's going on with your productivity, or for people who don't use email very much at their jobs.
March 27, 2017

Yassssware!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yesware is great for tracking email opens and link clicks and collecting accurate and relevant data to better understand which templates are working best. It could improve by reducing glitches when creating templates. Sometimes spacing and the font gets a bit distorted. I don't use it too much but the scheduling integration has room for improvement as well. It would be great if Yesware had the ability to send available appointment times to prospects based on your Google calendar.
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