Overview
What is Yext?
Yext is a digital experience software provider headquartered in New York, New York.
Recommend for any business!
Yext review
Yext is a great addition to our team!
Yext review from a digital marketing manager for a large scale enterprise
Innovative and critical for big business
Listings like Lightning
Yext'dit
Very Happy Yext User of 3+ Years
Yext is worth the investment with 10+ locations.
Premier local SEO management software
Yext, no thank you.
Yext delivers great results at a great price
A Powerful, Industry-Leading Platform That May Not Be Right for Everyone
Yext for Small Businesses - Probably Not the Best Choice
Yext solves an important problem very easily
Pricing
What is Yext?
Yext is a digital experience software provider headquartered in New York, New York.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
33 people also want pricing
Alternatives Pricing
What is Moz Local?
Moz Local is a Listing Management & Distribution software solution that enables users to actively manage location data to optimize local search performance. The solution also enables users to respond to reviews and analyze review sentiment on the most popular sites without having to visit them…
What is Kentico Xperience?
Kentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Yext?
Yext Features
Digital Experience Platform Features
- Supported: Cloud enablement
- Supported: Content aggregation
- Supported: Content classification
- Supported: Multi-channel content personalization
- Supported: DXP Third-Party Integrations
- Supported: Multi-website management
- Supported: Digital asset management
- Supported: Editorial workflows and task management
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Library of website themes
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: Content taxonomy
- Supported: SEO support
- Supported: Browser compatibility
- Supported: Bulk management
- Supported: Page caching
- Supported: Availability / breadth of extensions
- Supported: E-commerce / shopping cart extension
- Supported: Import / export
- Supported: Website analytics
Customer experience management Features
- Supported: Multi-channel customer feedback collection
- Supported: Product usage analytics
- Supported: Customer experience dashboard
- Supported: AI-powered recommendations
Results and Analysis Features
- Supported: Conversion tracking
Platform & Infrastructure Features
- Supported: API
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
- Supported: Version history
- Supported: Simple roll-back capabilities
Yext Screenshots
Yext Competitors
Yext Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(47)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Yext is a versatile platform that is widely used across various departments and industries to manage and optimize online business listings. Clients have found value in using Yext for a range of purposes, such as resolving directory listing inconsistencies, improving SEO, and ensuring accuracy of clinic information. With Yext, the Marketing Department can easily create and manage clinic information across online directories, which not only enhances search engine optimization but also ensures the accuracy of the information provided. Clients have reported that Yext is particularly effective in addressing directory listing inconsistencies and improving overall SEO performance.
In addition to its benefits for marketing purposes, Yext is also utilized by other departments, including Supply Chain and Franchisees, to ensure that correct information is supplied to search engines and manage customer reviews. This white-labeled product unifies a brand's web presence and allows for easy dissemination of information to multiple locations, resulting in a uniform and consistent online presence. Users have praised Yext for its ability to help maintain accurate listings and manage customer reviews across various platforms.
Franchise clients find great value in Yext as it ensures accurate listings and reviews across multiple platforms, promoting brand consistency and enhancing overall visibility. By implementing Yext's location pages, businesses can increase search functionality, improve content creation, and effectively manage review sites from a central location. Furthermore, Yext supports a hyper-local strategy by managing main listings and citation listings, ensuring consistent NAP data across all platforms. With its user-friendly interface and fast update capabilities, Yext's Knowledge Manager has proven to be a powerful tool for managing local listings.
Overall, Yext offers a cost-effective solution for large-scale listings management, making it a valuable asset for businesses looking to improve their online presence while saving time and resources. Whether it's managing hotel listings to enhance visibility and analytics or maintaining campus profiles across multiple listings to benefit both marketing and operations departments, Yext has proven to be a reliable platform for managing and optimizing online business listings.
User-Friendly and Intuitive Dashboard: Many users have mentioned that Yext's dashboard is very user-friendly and intuitive, allowing them to easily navigate and manage their online presence. The dashboard has been praised for its simplicity and ease of use, with no unexpected features or items.
Helpful Account Managers: Several reviewers have expressed their satisfaction with Yext's dedicated account managers who provide assistance whenever issues arise. These account managers are readily available to help resolve any problems and even reach out to external support teams, such as Apple, on behalf of the users.
Cost-Effective Solution: Users have found Yext to be a cost-effective option compared to other competitors in the market. The competitive pricing makes it an attractive choice for businesses looking to manage their online listings efficiently without breaking the bank.
Cons:
-
Limited contact with Account Manager: Some users have expressed a desire for more regular communication with their Yext Account Manager to discuss ways to enhance their listings. They feel that having more consistent contact would help them stay updated on strategies and improvements.
-
Expensive platform: Several reviewers have mentioned that they consider Yext to be an expensive platform. They point out that there are cheaper alternatives available in the market that can offer similar functionality, making it less affordable for smaller businesses.
-
Lack of integration with other products: Users have highlighted that Yext does not integrate well with other products or software solutions. This limitation can cause issues when users want to perform tasks like creating moving images for social media platforms such as Facebook, leading to inefficiencies and additional workarounds.
Users have made several recommendations for using Yext for managing local listings across the web. The most common recommendations include signing up for extra support with Yext to save time, utilizing the support team provided by Yext, and adding the Yelp connection to Yext. Many users suggest that businesses with multiple locations would benefit from using Yext and find it worth the money if utilized daily. Another frequent recommendation is to engage in training to develop knowledge about Yext. Users advise utilizing the training documents and asking the community for guidance. They believe that this training helps in updating multiple locations quickly and improving online reputation and discoverability. Lastly, users recommend engaging with Client Success Managers at Yext and leveraging the training provided by Yext. They also highlight Yext's efficiency and helpfulness as a team. However, some caution that Yext is among the more expensive platforms and advise considering all options, comparing prices, and being aware of potential transparency issues in the cancellation process. Overall, users suggest taking advantage of the training offered by Yext, utilizing their support team, and considering it for managing multiple locations efficiently.
Attribute Ratings
Reviews
(1-21 of 21)Recommend for any business!
Yext review
Yext is a great addition to our team!
It also highly depends on the industry and location of the business. Yext is great for B2C brick-and-mortar businesses with lots of locations physically located in the United States. Yext does not provide as good of coverage for countries outside of the US. Yext also does not provide as much support for some industries, so I would recommend a business to review which publishers/directories are most important for their business and check whether or not these are covered by Yext. Ultimately Yext will still cover most major publishers/directories that are relevant from an SEO point of view.
Innovative and critical for big business
Listings like Lightning
Yext'dit
Yext less appropriate - Campaign specific ideas
Very Happy Yext User of 3+ Years
Yext is worth the investment with 10+ locations.
Premier local SEO management software
Yext, no thank you.
Yext delivers great results at a great price
When you are a smaller player, they don't care too much to reply to your issues (two business days per response).
Yext solves an important problem very easily
All the bells and whistles - with a corresponding price tag
Though there are multiple offerings and packages available, Yext is not cheap. Businesses must be willing to invest a significant amount into their local efforts.