What TrustRadius Research Says
Yext Pricing
The best way to stay ahead of the competition and satisfy consumers is by listening. Yext is a search solution that provides you with the knowledge to protect and refine your image. You can use search platforms like Yext to ‘listen’ to what people are saying or reporting about you on reviews sites and social media.
You won’t need to worry about what you could be missing out on or opportunities you’ve lost. With Yext, you can fix bad information and take control of your brand.
What Is Yext?
Yext is a New York-based software company. Yext is a B2B software that offers reputation management for business owners. Yext’s AI search solution gives small businesses the power to correct mistakes, provide customer support, and do damage control.
Features with Yext include review monitoring, business listings management, and Yext powerlistings. Yext powerlistings automatically update your business information such as an address, phone number, pricing, etc. If you change your information it will update your corresponding digital information in real-time.
Yext’s search is feature-rich with high functionality. It has natural language processing (NLP) which means it can comprehend and mimic the way real search queries are entered. The benefits of the search tool can be pretty extensive.
What Are The Benefits Of Yext?
The big benefits from AI search solutions like Yext are brand visibility and knowledge management. The more you are seen the more you can drive traffic in person or online. When you are seen, you want it to be accurate so you can increase your conversions.
Review management and social media monitoring are important for both reputation and knowledge. Yext searches reviews and alerts you to relevant comments on social media, and review platforms all over the internet. You can respond to questions or reviews. This way you can protect your image and connect with customers at the same time.
Yext is especially useful for local businesses. When you purchase a plan you would enter the zip code for your company. You can create local listings and track the analytics for your search performance. This can be amazing for increasing the visibility of small companies in large cities. You could have a steady customer base just by being the first local option to pop up.
Is Yext Good For Seo?
With AI search you can make yourself more visible to search engines like Bing and Google. Yext in general can improve search engine optimization (SEO), especially for local searches. The AI search’s main goal is to update your content in business directories like Yelp, Yahoo, Apple Maps, etc. Frequently updating this information can also increase your search engine rankings.
Teams can also use the search function to do valuable research. Information about your brand and particulate what customers say can be the foundation of your next project, product, or marketing campaign. You’re not just managing your appearance, you’re learning about why or why not your service work. It’s user research, SEO, and knowledge management all in one.
If you want to learn more about Yext benefits and user satisfaction, see our Yext reviews here.
How Much Is Yext?
Yext only offers annual pricing, billed yearly. It can be confusing when they show weekly or monthly breakdowns but this is a common way for businesses to try to make their plans seem less expensive.
Emerging | Essential | Complete | Premium | |
Cost | $4 per week Billed at $199 Annually | $9 per week Billed at $449 Annually | $10 per week Billed at $499 Annually | $19 per week Billed at $999 Annually |
The main difference between each of these search plans is the sites they update and your listings to.
The Emerging and Essential subscription offer different directories and search engines to add Yext listings for your eCommerce platform. Emerging has smaller directories like eLocal, EZLocal, and YellowPageCity. Essentials include search engines like Bing, Google and smaller search apps like Foursquare. It also has social media platforms like Facebook.
The Complete and Premium subscriptions are the only ones that have analytic and automations features. Complete comes with powerlistings, and analytics for profile tracking. Premium has everything in Complete, reviews monitoring, website widgets.
If you’re a small, in-person shop then Emerging is great for you. It’s designed for improving your local search the most. Essential is very helpful to eCommerce platforms looking to grow and improve SEO. The complete and Premium plans are best for teams focused on metrics, growth, and improving their websites.
On top of Yext’s general pricing plans they offer an almost overwhelming amount of other business software. These include packages, add-ons, and separate tools. The Knowledge Graph which gives teams access to developer tools and extensive data management.
There is also the Knowledge Base. It’s an AI-ready platform that centralizes all your customer support data and allows you to manage them with marketing integrations.
If you’re interested in intense metrics and control on top of managing your online brand, Yext has quite a bit to offer. This doesn’t mean Yext is the best option for everyone. One of their biggest competitors is BrightLocal.
Yext Alternatives
BrightLocal is another search solution like Yext. The big difference between them is that BrightLocal is more expensive and offers significantly more analytics features.
Emerging | Essential | Complete | Premium | |
Cost | $4 per week Billed at $199 Annually | $9 per week Billed at $449 Annually | $10 per week Billed at $499 Annually | $19 per week Billed at $999 Annually |
Single Business | Multi Business | SEO Pro | Just Reviews | |
Cost | $29 month to month Or $290 billed yearly | $40.83 month to month Or $490 billed yearly | $65.83 month to month Or $790 billed yearly | $8/mo per location |
BrightLocal plans comes with keyword reports, competitors tracking, Google analytics integration along with social media integrations. It has the review monitoring and directory site monitoring that Yext has as well.
If your company needs data and consistent metrics because you want push future growth ,then Bright Local or Texts higher-up plans would be a good choice. If you’re a small company that just wants to manage your image for now Yext’s lower scale plans would be budget friendly. If you want to learn more about BrightLocal and Yext you can see their user review comparison here.
More Resources
One other way you can social listen for tidbits about your brands image, without spending a dime is Google Alerts. You can set an alert for your company, your name, your competitor, and be emailed search results as they come or at any frequency you want. You can learn more about Google Alerts for small businesses in our article here.
If you want to see software like Yext and BrightLocal, we have user reviews for enterprise search software and marketing search software.
For those that have used any of the platforms discussed here please leave a review to help other buyers make informed decisions.
