Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels.
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Zendesk Talk Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Launched in 2017 and available on AWS, Amazon Connect is a cloud-based omnichannel contact center designed to provide a seamless experience across voice and website live chat, featuring skills-based routing, task tracking, and analytic tools to track customer interactions, or evaluate agent…
Pricing
Product enhancement
Training for complete new joinees
Integration support … Cost management
Quality of service
Seamless connectivity … to telephony as it offers a wide range of products at a fraction of the price of Zendesk. But when it comes to premium content…
Digi International (Information Technology & Services, 501-1000 employees)
It is reasonably priced and may be implemented immediately.
By making full use of triggers and automation … configured according to the company's query flow.
You can assign people in charge of each type of ticket. … t…