Zenefits

Zenefits

Customer Verified
About TrustRadius Scoring
Score 6.1 out of 100
Zenefits

Overview

Recent Reviews

Zenefits Review

1 out of 10
April 29, 2022
We are a small company that had yearly subscription. Signed up in April,2021, transitioned over 2 months and decided to discontinue using …
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What Support?

3 out of 10
March 11, 2022
We use (yes, I am a current customer) it as our all-encompassing HR platform. Their support team and turnaround time on issues are …
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Best payroll system

10 out of 10
November 13, 2021
We use Zenefits for Onboaring/offboarding, payroll, benefits, PTO, HR, etc. Every employee uses zenefits for their pay and PTO. …
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Zenefits!!

10 out of 10
November 12, 2021
We use Zenefits for payroll and insurance purposes. It works very very well for what we use it for. I clock in and out using the mobile …
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Zenefits is a Go to Product.

10 out of 10
November 10, 2021
I am an employee who uses Zenefits and it was a great experience. The platform was very user-friendly and easy to navigate. WE used …
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Zenefits Review

10 out of 10
November 03, 2021
It is used across the whole organization. It allows us to retrieve all of our benefits information very easily. Gives us information when …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (129)
    7.0
    70%
  • View and generate pay and benefit information (123)
    6.3
    63%
  • View company policy documentation (116)
    6.0
    60%
  • Organization and location management (117)
    5.4
    54%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Zenefits, and make your voice heard!

Pricing

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Essentials

$8

Cloud
per employee/per month

Growth

$14

Cloud
per employee/per month

Zen

$21

Cloud
per employee/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zenefits.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Human Resource Management

6.2
62%

Payroll Management

5.9
59%

Leave and Attendance Management

6.3
63%

Employee Self Service

6.2
62%

Asset Management

1.3
13%

HR Reporting

5.3
53%

Onboarding

6.1
61%

Performance and Goals

6.8
68%

Performance Management

6.0
60%

Succession Planning

7.8
78%

Recruiting / ATS

7.6
76%

Product Details

What is Zenefits?

Zenefits is a SaaS cloud-based human resources platform that, according to the vendor, helps more than 11,000 small and mid-sized companies empower their workforce, manage change, and stay compliant. Zenefits' People Platform aims to deliver a comprehensive, intuitive HR experience in the market. The vendor's HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to help companies simplify HR administration – reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.

Zenefits Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of Benefits AdminScreenshot of Benefits AdminScreenshot of PayrollScreenshot of PayrollScreenshot of PayrollScreenshot of Payroll

Zenefits Videos

Move Yourself with The Zenefits Mobile App
How This Tile Company Improved Employee Experience with Zenefits
How an Arizona Marketing Agency Uses Zenefits to Gain an Edge in Efficiency

Zenefits Integrations

Zenefits Competitors

Zenefits Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

Namely, Gusto, and BambooHR are common alternatives for Zenefits.

Reviewers rate Candidate development and Notifications and Alerts highest, with a score of 8.1.

The most common users of Zenefits are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

View all alternatives

Reviews

(1-25 of 96)
Companies can't remove reviews or game the system. Here's why
April 29, 2022

Zenefits Review

Score 1 out of 10
Vetted Review
Verified User
Review Source
We selected Zenefits because of good sales pitched and touted integrations and it turned out we had no after sale support nor integration were straight forward.
November 13, 2021

Best payroll system

Score 10 out of 10
Vetted Review
Verified User
Review Source
I love how easy it is to run payroll with zenefits. Having close to 300 employees can make it a challenging task, but the software is so user friendly that uploading it all is a breeze and then all deductions, contributions, taxes, etc. is taken care of from there! Plus having the "full service" option for them to take care of our unemployment insurance for all employees - including those in multiple states is amazing. I have seen reviews criticizing the customer service, but that's never been an issue for me. Timely responses and helpful people are all I have experienced with Zenefits.
November 12, 2021

Zenefits!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Easier to use and more modern. Everything on Zenefits is quick and easy to access, if I can't figure something out or have any questions I can call the help desk and I get a real person to help me navigate where I need to go and what I need to do.
November 03, 2021

Zenefits is Great!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I have only used Zenefits within the last couple of years. I don't remember the other platforms that we used back in the day. I will tell you this, Zenefits is the only platform I want to use currently and moving forward. This platform is very user-friendly and I don't plan on leaving.
November 03, 2021

Zenefits Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
My last job had something similar to Zenefits but it functioned very poorly - half the time it was so glitchy and you weren't able to log in correctly or the screen would be white. My experience with Zenefits has been night and day in comparison because I can actually retrieve payment info and benefits.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have never used a platform similar to Zenefits. I worked at Lifetime and they had developed their own platform but it wasn't user-friendly and we didn't have access to an app on our own device if you weren't a hiring manager. I prefer Zenefits because it enables you to check how many hours/ how much PTO you have taken versus asking your direct manager or the HR manager. In addition, you don't have to jump through hoops to find out your insurance benefits. It is easily displayed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have only used Gusto as an employee, not an administrator. I found both Zenefits and Gusto to be user-friendly and easy from the employee perspective. Ultimately, as an administrator, I went with Zenefits because they offer a discount for nonprofit organizations.
October 14, 2021

Zenefits Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
Zenefits beats both these products for my organization because Zenefits streamlines processes, offers state of the art functionality for my organization, and is user friendly for my employers. The other two products, although good, are archaic in design and difficult for employees to navigate.
Sirena Carnevale | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Both Paychex and ADP are great payroll companies. However, its' bells and whistles are not always needed for a smaller company. Zenefits offers just the right amount of service and at a better value.
Score 9 out of 10
Vetted Review
Verified User
Review Source
When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice with where our company was at the time and it offered the flexibility using customization for where we saw our company heading in the future.