Zenefits

Zenefits

Customer Verified
About TrustRadius Scoring
Score 6.0 out of 100
Zenefits

Overview

Recent Reviews

Zenefits Review

1 out of 10
April 29, 2022
We are a small company that had yearly subscription. Signed up in April,2021, transitioned over 2 months and decided to discontinue using …
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What Support?

3 out of 10
March 11, 2022
We use (yes, I am a current customer) it as our all-encompassing HR platform. Their support team and turnaround time on issues are …
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Best payroll system

10 out of 10
November 13, 2021
We use Zenefits for Onboaring/offboarding, payroll, benefits, PTO, HR, etc. Every employee uses zenefits for their pay and PTO. …
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Zenefits!!

10 out of 10
November 12, 2021
We use Zenefits for payroll and insurance purposes. It works very very well for what we use it for. I clock in and out using the mobile …
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Zenefits is a Go to Product.

10 out of 10
November 10, 2021
I am an employee who uses Zenefits and it was a great experience. The platform was very user-friendly and easy to navigate. WE used …
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Zenefits Review

10 out of 10
November 03, 2021
It is used across the whole organization. It allows us to retrieve all of our benefits information very easily. Gives us information when …
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Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Usability 2021

Popular Features

View all 48 features

Update personal information (130)

7.1
71%

View and generate pay and benefit information (124)

6.5
65%

View company policy documentation (117)

6.3
63%

Organization and location management (118)

5.6
56%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Zenefits, and make your voice heard!

Pricing

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Essentials

$8

Cloud
per employee/per month

Growth

$14

Cloud
per employee/per month

Zen

$21

Cloud
per employee/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zenefits.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Human Resource Management

6.1
61%

Payroll Management

5.7
57%

Leave and Attendance Management

6.1
61%

Employee Self Service

6.3
63%

Asset Management

1.4
14%

HR Reporting

5.5
55%

Onboarding

6.0
60%

Performance and Goals

6.6
66%

Performance Management

5.8
58%

Succession Planning

7.8
78%

Recruiting / ATS

7.7
77%

Product Details

What is Zenefits?

Zenefits is a SaaS cloud-based human resources platform that, according to the vendor, helps more than 11,000 small and mid-sized companies empower their workforce, manage change, and stay compliant. Zenefits' People Platform aims to deliver a comprehensive, intuitive HR experience in the market. The vendor's HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to help companies simplify HR administration – reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.

Zenefits Screenshots

HR ManagementHR ManagementHR ManagementBenefits AdminBenefits AdminPayrollPayrollPayrollPayroll

Zenefits Videos

Move Yourself with The Zenefits Mobile App
How This Tile Company Improved Employee Experience with Zenefits
How an Arizona Marketing Agency Uses Zenefits to Gain an Edge in Efficiency

Zenefits Integrations

Zenefits Competitors

Zenefits Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish

Comparisons

View all alternatives

Frequently Asked Questions

What is Zenefits?

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

What are Zenefits's top competitors?

Namely, Gusto, and BambooHR are common alternatives for Zenefits.

What is Zenefits's best feature?

Reviewers rate Candidate development and Notifications and Alerts highest, with a score of 8.1.

Who uses Zenefits?

The most common users of Zenefits are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 139)
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April 29, 2022

Zenefits Review

Score 1 out of 10
Vetted Review
Verified User
Review Source
Background: Core-CSI is a small disadvantage business that support US Govt. customers. Back in 2021 we transitioned from then our payroll provider to Zenefits an online platform to do payroll and benefits management. Zenefits offered monthly and yearly plans and since the yearly plans carried additional discounts. We onboarding with Zenefits in 19th April, 2021 we realized that we were oversold by the tool does not have US based support nor the support we requested was timely. It took us next 3 months to get our account stable but being a Govt contractor we needed support to continue to stay compliance with regulations and made the determination to discontinue using the Zenefits by November, 21 and we transited to the new HR, Payroll Platform on January 1st, 2022. Current Status: On April 5th, 2022 (14 days prior to renewal) formally requested to cancel our subscription and on 04/21 the representative responses back that they will go ahead and process automatic payments because Core-CSI (we) did not provide them ample heads up, hence $1032.00 was charged on 04/19
March 11, 2022

What Support?

Score 3 out of 10
Vetted Review
Verified User
Review Source
The mobile app platform is user-friendly for sure. If you need to contact the support team - from my experience, you will wait and wait, and then you will not get a resolution until days later, if at all.
Score 10 out of 10
Vetted Review
Verified User
Review Source
One example where Zenefits excels in is the Hiring portion. If an employer is using a recruiting platform, it integrates with Zenefits to hire the candidate seamlessly. It imports all the necessary data into the information boxes as needed to hire easily!
November 12, 2021

Zenefits!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I am traveling a lot for work and it is very easy to clock in and out from my cell phone. I love finding all of my personal information in one place, I can find my time off requests, pay stubs, and insurance info all in one convenient spot. They always ask for some security feature to access which is very nice.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I was applying for a personal loan on a Saturday afternoon and had [forgotten] to get copies of previous years' taxes and previous paystubs. Luckily I was able to log into Zenefits and get all the documentation I needed and forwarded [it] to the necessary parties.
Score 9 out of 10
Vetted Review
Verified User
Review Source
IT works very well for the everyday employee who wants to be able to keep track of all their payments and l their tax info. I really enjoyed the email updates the software sends that remind me it's payday! The software does a great job of showing all my financial information displayed on each pay stub.
November 08, 2021

Highly recommend Zenefits

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is an easy-to-use, one-stop app that embodies many different HR/Payroll components. It cuts down on unnecessary conversations with said departments because it gives employee's a transparent view of hours worked, PTO and insurance benefits.
November 03, 2021

Zenefits is Great!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Zenefits is a great platform that has many aspects of employee needs in one place. It makes it easy to see pay stubs, edit personal information, see tax information, and even request time off. It keeps the employees in mind, making this very useful for the workers. Has everything that is important to use in one place. Also, it being super easy to use, I would recommend this to any colleague.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have used many different HR platforms at this company and it is nice that this is a one-stop app that consolidates all many aspects of HR into one. I can't think of a scenario where this would be less appropriate because this app is truly extremely user-friendly and requires zero to no training at all in order to have success using this app.
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a nonprofit organization, we always have to be mindful of operating expenses. With Zenefits, it seemed like a big expense at first, but the amount of time I have saved on dealing with HR / onboarding and payroll processing has far outweighed the cost for our organization. It's also especially helpful at tax time when I have a bunch of contractors that I need to issue 1099s for. I think for small organizations of just a few people, it probably has more functionality than what you need, but once your payroll is over 10-15 people, and/or you have a lot of short-term staff, staff with irregular hours, etc. it is really helpful.
October 14, 2021

Zenefits Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
The system allows for all online onboarding allowing us to utilize the system for hiring during COVID. Employees are able to update their own information for banking, taxes, and addresses, which reduces paper and frees up human resources by reducing task-based functions.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We researched multiple options for an all-encompassing online solution for payroll processing and human resources recordkeeping and decided on Zenefits almost two years ago. We couldn't be happier - Zenefits allowed us to handle all HR needs including payroll processing and new hire onboarding efficiently and at a reasonable cost.