Zimbra Email & Collaboration is great
We utilize Zimbra Email & Collaboration for all our email services. For a freeware option, it has a lot of great capabilities. If you're …
Overview
What is Zimbra Email & Collaboration?
Zimbra offers social collaboration software.
Recent Reviews
Popular Features
- Document collaboration (8)7.070%
- Versioning (8)7.070%
- Video files (8)7.070%
- Audio files (8)7.070%
Reviewer Pros & Cons
Pricing
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What is Zimbra Email & Collaboration?
Zimbra offers social collaboration software.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zimbra.com/business-email…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Zimbra 8 Admin Demo
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Zimbra 8 End User Demo
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Features
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Product Details
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- Competitors
- Tech Details
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What is Zimbra Email & Collaboration?
Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage. Built on an open source core, it features a modern interface, pre-integrations with popular third-party apps like Zoom, Slack and Dropbox, and can be deployed in the cloud or in on-prem and hybrid environments. Enterprises, governments, financial institutions, service providers and remote teams around the world rely on Zimbra to support complex privacy, data sovereignty and security requirements. The vendor states Zimbra powers hundreds of millions of mailboxes on desktop and mobile devices in more than 140 countries, and is offered by more than 500 BSPs and 2,000 channel partners. Also available now for small and medium-sized business is Zimbra Cloud, starting at $2.95 per month for 30 GB of storage.
Zimbra Email & Collaboration Features
Project Management Features
- Supported: File tracking
- Supported: Integrates with other Project Management Tools
Communication Features
- Supported: Chat
- Supported: Notifications
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Integrates with Gmail and Google Hangouts
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
Zimbra Email & Collaboration Screenshots
Zimbra Email & Collaboration Video
Zimbra 9’s modern UX + dependable server infrastructure = security, privacy and data sovereignty Zimbra customers expect. Try it now: https://www.zimbra.com/try/zimbra-collaboration-9/
Zimbra 9’s superpowers are flexibility and extensibility. Chat, video, doc sharing and file...
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Zimbra Email & Collaboration Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Zimbra offers social collaboration software.
Reviewers rate Task Management and Scheduling and Search highest, with a score of 9.8.
The most common users of Zimbra Email & Collaboration are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Zimbra Email & Collaboration has proven to be a valuable tool for various user groups and organizations. For faculty staff, departments, and programs in educational institutions, Zimbra offers individual and shared email accounts along with collaborative features like shared calendars and address books. This allows for seamless coordination, meeting invitations, and conference scheduling among teachers, students, and workers. With the ability to store contacts and provide visibility into availability, Zimbra facilitates easy integration of new meetings and conferences.
In the corporate world, Zimbra serves as a reliable platform for email communication, contact management, and file sharing within a group of companies. Its multi-domain support and versatile management options cater to users regardless of their location. By enhancing collaboration through email communication, file sharing, task control, and event invitations, Zimbra improves overall productivity and promotes seamless communication between teams.
Moreover, Zimbra is also used as a white-label reseller platform, providing coordination, collaboration, and messaging capabilities for the entire organization. Its cost-effectiveness makes it an attractive alternative to other solutions like G Suite for organizations with large teams. The intuitive graphical interface of Zimbra ensures that it is user-friendly and easy to navigate while integrating smoothly with other applications.
Overall, Zimbra's versatility makes it an essential tool for solving communication problems across various industries by allowing seamless access to emails on different devices. Its structural organization of agendas and timetables improves efficiency and accessibility while promoting sharing and collaboration within teams. Additionally, the task feature in Zimbra enhances productivity by expediting work processes for users.
User-Friendly Web Interface: Users have consistently praised the highly user-friendly web interface of Zimbra, surpassing even thick clients like Outlook. Several reviewers have mentioned that they find the interface intuitive and easy to navigate, resulting in a positive overall experience.
Simplified Administration: Administrators appreciate that Zimbra is relatively easy to maintain and administer compared to other locally hosted environments such as Exchange. The simplified management process and reduced complexity are highly valued by multiple users.
Powerful Scripting Interface and API: Many users have expressed their satisfaction with the availability of a powerful scripting interface and RESTful API in Zimbra. They highlight how this feature allows them to write scripts and automate account management tasks, leading to enhanced efficiency and productivity.
High Availability and Bug Fixes: Some reviewers have expressed their dissatisfaction with Zimbra's multi-server environment, stating that it needs improvement in terms of high availability and bug fixes. They feel that these areas could be better optimized to enhance the overall performance and reliability of the software.
Technical Support Experience: Several users have mentioned that they are not satisfied with the technical support provided by Zimbra. They have reported that their experiences over the past two years have been less positive compared to previous interactions. This suggests a decline in the quality or effectiveness of Zimbra's technical support services.
Limited Functionality on Mobile App: Reviewers have noted that the mobile version of Zimbra lacks certain functionalities when compared to its web counterpart. Specifically, features like file attachments and online chat are missing, making the mobile app too basic for some users' needs. This limitation hampers productivity when accessing emails on-the-go.
Attribute Ratings
Reviews
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We use Zimbra for all faculty/staff email accounts. We use it for individual email accounts as well as a large number of shared email accounts for departments or programs. We find the shared accounts to be especially useful for how we do business. We primarily use the web interface instead of a desktop client like Outlook. Most employees that use mobile access on their devices access Zimbra with the iOS or Android built-in Exchange/ActiveSync clients.
- Zimbra's web interface is second to none. It is better for most than even thick clients like Outlook. It provides a consistent experience across platforms so we don't have to worry about Mac vs. PC for how it works.
- It is relatively easy to maintain and administer, and far less complex than other locally hosted environments like Exchange.
- It has a powerful scripting interface, and a RESTful API that makes it easy to write scripts to manage accounts.
- Zimbra needs to get their act together with their multi-server environment. It is long past when they initially announced their "Project Always On", which would allow accounts to be hosted on multiple mailbox servers at a time for high availability.
- The need to work on their bugs. The product releases have been significantly buggier since the 7.x era. Upgrading from 7.x to 8.0.9 introduced a lot of problems. Later releases fixed some, but caused others.
- Our experience with technical support staff from Zimbra is not what it used to be. They used to have one of the best technical support groups, but our experiences with them in the past two years haven't been as positive.
77.5%
7.8
60%
6.0
57.5%
5.8
- Zimbra has a really easy to use, though still powerful web interface. This lets our users get up and running with it quickly after they start without having to offer training sessions.
- The scripting interface makes account management easy and powerful. We can easily setup per-department shares based on an employee's roles.
- Office 365, Google Apps, Groupwise and Communigate
- We were originally a Groupwise shop before changing to Zimbra in 2008. Zimbra, from an end-user standpoint, pricing, system administration, and management is a far better system.
- We use Google Apps for our students. We did not find it to be suitable for faculty and staff due to its lack of shared accounts.
- We are moving from Zimbra to Office 365. Office 365 offers just about all that Zimbra had, though its web interface is inferior to that of Zimbra. It does offer us greatly reduced costs though, and high availability. If Zimbra were to have a fully HA environment, we may have stayed with them.
- Implemented in-house
Yes
- Initial setup and configuration of Zimbra.
- External spam filter still pointing mail at our old email system. Forwarders from old-system setup to route mail to the new system for users as they were switched.
- Setup of test groups within IT
- Setup and migration of mail/calendar/contacts for IT and select test groups outside of IT.
- Full scale migration, division by division, a few departments a week
- Decommission of old email system, and direct mail from the spam filter directly at the new system.
Change management was minimal
We still had extremely rudimentary change management procedures in place when we moved to Zimbra (in 2007/2008)
- Setting up the multiserver architecture
- Setting up load balancing (without losing the real user's IP address for logging purposes)
- Working the kinks out of the migration tool (from Groupwise to Zimbra) and finding a tool for our other email system (CommuniGate)