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Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user …
Webroot Advanced Email Encryption powered by ZixFormerly ZixEncrypt
Overview
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined…
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What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies,…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
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What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
Webroot Advanced Email Encryption powered by Zix Features
- Supported: Protect Communications
- Supported: Ensure Accuracy
- Supported: Maintain Compliance
Webroot Advanced Email Encryption powered by Zix Competitors
Webroot Advanced Email Encryption powered by Zix Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
Mimecast Advanced Email Security, Barracuda Email Security Gateway, and Proofpoint Email Encryption are common alternatives for Webroot Advanced Email Encryption powered by Zix.
Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.
The most common users of Webroot Advanced Email Encryption powered by Zix are from Mid-sized Companies (51-1,000 employees).
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(112)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user interface. Many reviewers have stated that the user interface makes tasks easy to accomplish, allowing them to send encrypted or unencrypted emails with just one click. Automatic Encryption Process: The automatic encryption process provided by Zix is highly valued by users. Numerous reviewers have expressed their appreciation for this feature, as it ensures the secure transmission of emails without requiring end-user intervention. This automated process simplifies maintenance and requires little attention from users. Seamless Integration with Microsoft Exchange: Users find the integration between Zix's secure email service and Microsoft Exchange to be a major benefit. Several reviewers have mentioned that this seamless integration streamlines the implementation process, making it easier for organizations to adopt the secure email solution. These three pros - intuitive user interface, automatic encryption process, and seamless integration with Microsoft Exchange - are repeatedly highlighted by users in their positive reviews of Zix's secure email encryption service.
Unintuitive User Interface: Several users have expressed frustration with the unintuitive user interface of Zix, finding it difficult to perform tasks efficiently and navigate the system smoothly.
Lack of Training for New Users: Many reviewers have mentioned that the training provided for new users is inadequate, leaving them with more questions than answers and hindering their ability to fully utilize the system's features effectively.
Challenging Initial Setup Process: Some users have found the initial setup process challenging, especially for companies unfamiliar with internet-routed email. This complexity can be a barrier to seamless implementation and may require additional support or resources to overcome.
Attribute Ratings
Reviews
(101-105 of 105)Companies can't remove reviews or game the system. Here's why
January 12, 2017
Zixcrediable
Zix provides trust for the business by making email encryption really easy, and our customers experience the same superior ease of use. AMGH's employees simply click send, and Zix takes care of the rest. Mail and outside customer ability to send to us securely through the ZixPort provide the necessary tools to send and receive emails securely.
- Encryption
- Communication with customers
- Access to our data
- None
January 10, 2017
Why Zix is right for health care.
We have implemented the Zix gateway on all of our company's email accounts. We went with zix because it was an easy way of making sure that we are following HIPPA guidelines.
- Scanning of emails takes out the issue of end user sending PHI out of their email accounts unintentionally.
- Being able to maintain email history in our company email accounts protects us from future litigation.
- Up time is great. Had only one issue of down time in the whole year. Down time was only a couple of hours.
- Customer service is frustrating. With no company phone number to be able to call makes those moments with you have an emergency very stressful. No one wants to submit a ticket when you whole company's email system is broken.
January 10, 2017
Zix does a good job for HIPPA compliance
Zix is being used across the organization for outgoing email only. Zix is being used for HIPPPA compliance with emails and appears to do a great job with the policies.
- The base policies do a good job for catching most HIPPA compliance.
- The Zix updates are straight forward and easy to install.
- The user interface is difficult to understand for setting up new policies.
- Would like more reporting abilities report on total outgoing messages. Right now I can only see like the top domain, top senders/receivers. I need to see total count going out from Zix.
May 18, 2016
Zix is the fix!
Zix is being used across the whole organization as our email encryption solution.
- Encryption of email traffic by management and c-level staff for secure communication.
- Encryption of documents for our legal staff.
- Encryption of SSN, and credit card numbers for our collections department.
- The UI needs some work. Some of the areas are not very intuitive and could use some improvement.
- Some of the command line functionality should be integrated into the UI so each interface mirrors each other.
- Better training for new users on the features and functionality. The training I received was lacking and left me with more questions than answers.
We started off using Zix as standalone clients for certain departments like execs and HR. We moved to a Zix Gateway solution so that any email that matches certain lexicons will be flagged to be encrypted as they're going out. HR still uses the client so they can encrypt internal emails if needed. The main issue we've encountered really isn't our issue, it's more out of our control. Outside users who receive Zix encrypted emails are leery to log in and create a Zix login as they may not be familiar with it. Also, encrypted emails are only kept for 30 days and are deleted afterward and if users haven't checked it by then they will not know what the email was about.
- Zix comes preset with certain conditions/lexicons that capture most "private" info like SSNs, credit card numbers, medical records, etc. They can be customized further and also use "definitions" similar to antivirus software that can be updated. It can also be set to read a certain word or phrase in the subject or body that will automatically encrypt an outgoing email. Once set up, it is transparent.
- Outside users who send Zix encrypted emails to us automatically will get unencrypted at our gateway so there's nothing our internal end users need to do. It is transparent bi-directionally.
- Without the need for a Zix client to be installed, there's less "PC touching" and the benefits of encrypting email are corporate-wide. Licensing becomes easier as there's no need to re-license hundreds of individual clients, just the gateway.
- The initial setup may be a bit tricky for companies that are not well-versed in the way internet-routed email works.
- A way to automatically, NOT automatically encrypt an email if you didn't want to. The way to do this is a bit cumbersome at the moment.
- Reporting is a bit kludgy. If there was a dashboard to be able to easily pluck out individual emails that would be a nice feature. Of course, Zix may have this already but I'm not aware if it was installed or if it's an add-on.