Zix Email Encryption (ZixEncrypt)

Zix Email Encryption (ZixEncrypt)

About TrustRadius Scoring
Score 9.6 out of 100
Zix Email Encryption (ZixEncrypt)

Overview

Recent Reviews

Zix Email Encrytion with Gmail

10
January 06, 2021
We are using Zix email encryption for the entire organization. It allows us to safely send and receive email through the Zix secured email …

Zix is affordable and easy to use

9
January 05, 2021
Zix keeps our entire agency confident that we remain HIPAA compliant in our email practices. While there are many options out there for …

Zix Encrypt (GAME) offers great protection!

10
December 23, 2020
Zix email encryption is a tool that our organization uses to send and receive sensitive information securely. We have many departments …
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Zix Encryption for our Environment

10
December 23, 2020
We are using Zix across our entire organization. The heavy users for the product are our Police, Fire, and HR Departments. With having to …
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Zix is a Home Run

8
March 06, 2020
Our business unit is a HIPAA covered entity and we needed a secure mail platform in order to remain compliant. This is just for our …
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Good product overall.

9
March 05, 2020
We use Zix for email encryption for all staff. We are a bank, it's required for regulatory.
Read full review

Video Reviews

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Pricing

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What is Zix Email Encryption (ZixEncrypt)?

Zix Email Encryption (formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. Zix scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is RMail?

RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides…

What is Paubox Email Suite?

Paubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service, the Paubox Email Suite, which features Encrypted Email, Inbound Security with ExecProtect, and Email DLP under one subscription.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Zix Email Encryption (ZixEncrypt)?

Zix provides a transparent email encryption solution. The solution provides automatic email encryption and data loss prevention to offer peace of mind for users, employees, and executives. Its privacy filters automatically scan all emails and attachments, so if any sensitive information is detected it can be encrypted and quarantined. And, Zix's approach to transparency removes extra steps and passwords, in order to make secure email as easy as regular email. That goes for senders AND receivers. The solution aims to end compliance and regulatory concerns, as Zix does the work for the user.

Zix Email Encryption (ZixEncrypt) Features

  • Supported: Protect Communications
  • Supported: Ensure Accuracy
  • Supported: Maintain Compliance

Zix Email Encryption (ZixEncrypt) Integrations

  • Microsoft Office

Zix Email Encryption (ZixEncrypt) Competitors

Zix Email Encryption (ZixEncrypt) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Zix Email Encryption (ZixEncrypt)?

Zix Email Encryption (formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. Zix scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.

What is Zix Email Encryption (ZixEncrypt)'s best feature?

Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.

Who uses Zix Email Encryption (ZixEncrypt)?

The most common users of Zix Email Encryption (ZixEncrypt) are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.

Reviews

(1-19 of 19)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Zix support is great. The support staff is happy to help you understand settings and give you tutorials on the management portal. The services work so well that we rarely have to contact support, but when we do, somebody is always there to answer our questions. Zix is there to help!
Score 10 out of 10
Vetted Review
Verified User
Review Source
We had an instance in which I needed to have a certain filter changed due to not doing what I needed it to do. I called support and they were able to work with me to accomplish exactly what I needed. Their support is reliable and quick for our site.
Matt Thibault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We were having an issue right after implementing Zix that some emails were bouncing back to the outside companies. When we opened a ticket they were quick to help and give us guidance on where to look. In the end it wasn't even an issue on their side but something we needed to tweak on our server.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Originally we had an onsite Zix appliance. Zix support was very helpful in determining a mail flow issue when I had decreased visibility. They helped me determine that my mail server was having issues that were causing mail to be rejected and spooled in Zix. Thanks to Zix, I did not lose that email. Once the server was fixed, Zix released the mail automatically and we were back in business.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zix has provided great post-sales support several times over the years. In a few situations, they helped "white-list" several recurring emails that contained false-positive information so that these emails would not continue to get caught in the quarantine. They also helped us with reconfiguring our Google domain configuration when one of our customers no longer received emails from us at all, due to their email system rejecting emails from our Zix gateway.
Score 9 out of 10
Vetted Review
Verified User
Review Source
There was a teacher attempting to send an email out to parents with a notification regarding a future activity with her class. The email was being flagged by one of the phrase filters causing it to get rejected by the receiving email servers. I contacted Zix support in the afternoon and by the next morning they had corrected the issue and the teacher was able to send her email notifications. Zix support identified the issue and resolved it quickly.
Daniel Hereford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zix helped us perform our first e-discovery request as we were not familiar with the solution. They also assisted in a M&A when we needed to divest all email from a group of users. Amazing post sales support. And the pre-sales resources stay engaged.
March 06, 2020

Zix is a Home Run

Score 8 out of 10
Vetted Review
Verified User
Review Source
During our implementation, Carl Goad was an excellent POC for our implementation and also for any tickets we have opened since. We have had several times where Zix was able to figure out where the breakdown was. Our side, the receivers mail system and even Zix once and awhile, but 98% of the issues we had, were either our problem or the company or person we were sending mail to. Support is excellent and they have a world class 1st line support desk
Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
When having issues with the mobile app and calendar, we contacted Zix. They responded quickly and professionally. Our issues had less to do with zix, and a lot more with our email config and unusual calendar/permissions/account setup. Zix answered our questions, researched others and responded with helpful answers for us to help troubleshoot our email configs.
Kendall White | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Yes. We had just implemented Zix to replace another product which was presenting numerous false positives within our system and blocking many external emails this impacting our business. With Zix they can on site after 30 days and did an assessment of our configuration and implemented some best practice workflows which enhanced our experience with their solutions.
Mike McCloskey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My sales executive was exceptional at working with me to get on board. But, it was beyond even that how she followed up after the sale. That is unusual with a product such as this.

I stalled a lot in looking at Zix, because I believed that there could be a free solution to meet my needs. Nothing else worked, though.

She called me agin because Zix had begun to offer a new configuration more ideally suited to our needs, and I bought in.