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Webroot Email Security Powered by Zix

Webroot Email Security Powered by Zix
Formerly Zix Email Threat Protection

Overview

What is Webroot Email Security Powered by Zix?

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services,…

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Recent Reviews

ZIX review

4 out of 10
December 19, 2020
Incentivized
We use Zix for web content filtering, as well as for outbound encryption for keeping sensitive information save, and to make sure that …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Webroot Email Security Powered by Zix?

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zix.com/products/secure-cloud

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Webroot Email Security Powered by Zix?

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance, and government.

Webroot Email Security Powered by Zix Features

  • Supported: Policy-based email protection and data loss prevention
  • Supported: Email encryption
  • Supported: Unlimited cloud-based storage and eDiscovery for over 50+ data sources
  • Supported: Secure transmission and indefinite storage, sharing any file type up to 100 GB
  • Supported: Advanced threat protection with adaptive, machine learning capabilities and multi-layer filtering
  • Supported: Microsoft 365 access backed by 24/7/365 live support

Webroot Email Security Powered by Zix Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported Languages16 Languages Supported

Frequently Asked Questions

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance, and government.

Proofpoint Information Protection, Barracuda Email Security Gateway, and Virtru are common alternatives for Webroot Email Security Powered by Zix.

Reviewers rate Usability highest, with a score of 7.5.

The most common users of Webroot Email Security Powered by Zix are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(71)

Attribute Ratings

Reviews

(1-25 of 28)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appropriate for enterprises requiring secure, encrypted email and automated encryption based on rules and policies. This would be less applicable to a small business or businesses without certificate-based authentication fully implemented.
Danielle Yale | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.
Jackie Moller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have both email filtering and encryption, and they are far superior to everything else I've tried. Encrypted emails may be sent using an Outlook plugin. It's a great system. It's a breeze to get the plugin up and running. All of our users have it set up.
James Piper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have the encryption piece as well as email filtering and they are very superior products compared to others I have used in the past. They have an Outlook plugin to send encrypted mail. Works very well. The plugin is very simple to install. We have it set up for all of our users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way).

After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports.

Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have already suggested Zix to many of our colleagues in the home healthcare field, and many of our colleagues also use Zix, which makes it very easy to communicate back and forth. We also use it within our own agency to talk to each other since it is health care, and it is important to be secure and sensitive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zix is phenomenal in the insurance industry as many carriers utilize it. Frankly, seeing how easy it was to use when receiving encrypted emails drove me to dig into their services and I'm so glad I did. The best for my industry for sure!
December 23, 2020

Zix! A must-have system

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company is only using Zix for email encryption. The easy to use system and the robust infrastructure gave us a lot of options and different ways that it could be used. Our users are able to implementation encryption with just a simple key word or it is able to scan our emails and automatically encrypt them. That's something that we love!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Healthcare - Secure HIPAA compliant messaging. It makes it extremely easy and is such a relief having this solution in place so we can minimize the overhead involved with communicating with our patients effectively.
December 19, 2020

ZIX review

Score 4 out of 10
Vetted Review
Verified User
Incentivized
Once Zix is setup, it works fine. Trying to add a new rule you might as well call for support because it is cumbersome and clunky. Tech support often seem annoyed when you reach out to them. Please look at all of the alternatives when looking into email encryption before selecting ZIX.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Very well suited and painless with their email encryption solution for small businesses and medium sized organizations like the one I work for. I can't imagine there would be any issues with even larger organizations either. Also their spam filtering works great for the same small/medium organizations. I'm not sure how well it would translate to larger organizations.
March 10, 2020

Done and dusted!

Lance Soller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Any emails that require encryption as dictated by specifics like HIPAA or variance insurance industry standards are made easy by the ability to simply enable these features without having to go through rules and manipulate them to suite the industry. If a user requires an email to be encrypted it can be done in the fly with a keyword trigger in the subject of the email.
Robert Paul | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zix is great for anyone who has to send and receive sensitive data like financial or medical records and guarantee their security. If your organization needs to follow regulations like SOX, HIPAA, or something similar, and you have an IT team or managed service provider that can maintain it, Zix is a great solution. I also think it's best suited to an on-premises e-mail solution because of how it integrates with mail flow for scanning, although I believe they have a version for Office 365. If instead, your organization only occasionally sends things secured or does not have the IT support staff to maintain it, it might be worth looking for a different solution. For the most part, once it's installed, it doesn't require much hands-on, but there are enough occasions that without expertise it could remain daunting.
Samuel Hadid | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
While I was not fully involved in the overall Zix solution implementation for the company, I do know that it went better as expected for our large-scale infrastructure; evidently the user database integration was done through an incremental approach in order to reduce the impact on operation environments and most users were informed about the change in order to monitor for any deployment issues. I think this would be even easier on short-scale implementation.
November 20, 2017

Early review!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Excellent for sending correspondence to clients in normal settings. [Concerned] that correspondence is not being received by lenders and other parties who have their own secure systems in place which may limit receipt of emails from our office.
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