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Webroot Email Security Powered by Zix

Webroot Email Security Powered by Zix
Formerly Zix Email Threat Protection

Overview

What is Webroot Email Security Powered by Zix?

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services,…

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Recent Reviews

ZIX review

4 out of 10
December 19, 2020
Incentivized
We use Zix for web content filtering, as well as for outbound encryption for keeping sensitive information save, and to make sure that …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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JR
Justin Ruddy
Information Technology Specialist 60
Office of Financial Research (Financial Services, 501-1000 employees)
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Pricing

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Webroot Email Security Powered by Zix

Webroot Email Security Powered by Zix

N/A
Unavailable

What is Webroot Email Security Powered by Zix?

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zix.com/products/secure-cloud

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Webroot Email Security Powered by Zix?

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance, and government.

Webroot Email Security Powered by Zix Features

  • Supported: Policy-based email protection and data loss prevention
  • Supported: Email encryption
  • Supported: Unlimited cloud-based storage and eDiscovery for over 50+ data sources
  • Supported: Secure transmission and indefinite storage, sharing any file type up to 100 GB
  • Supported: Advanced threat protection with adaptive, machine learning capabilities and multi-layer filtering
  • Supported: Microsoft 365 access backed by 24/7/365 live support

Webroot Email Security Powered by Zix Competitors

Webroot Email Security Powered by Zix Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported Languages16 Languages Supported

Webroot Email Security Powered by Zix Downloadables

Frequently Asked Questions

Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance, and government.

Proofpoint Information Protection, Barracuda Email Security Gateway, and Virtru are common alternatives for Webroot Email Security Powered by Zix.

Reviewers rate Usability highest, with a score of 7.5.

The most common users of Webroot Email Security Powered by Zix are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(71)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
March 12, 2024

Zix Email Encryption Solution

JR
Justin Ruddy
Information Technology Specialist 60
Office of Financial Research (Financial Services, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Our enterprise uses Zix to provide seamless in-line encryption for sensitive content. We love the ease of use for our end-users as well as the rule-based automation. Interactions with support have been very responsive and knowledgeable. Overall the best feature is the integration with 3rd party tools such as MS Outlook, which provide users a push-button ease of use.
Pros and Cons
  • end to end encryption
  • email security
  • inline encryption and decryption of email
  • certificate-based encryption
  • Improved support for cloud-hosted email solutions such as g-suite
Likelihood to Recommend
Appropriate for enterprises requiring secure, encrypted email and automated encryption based on rules and policies. This would be less applicable to a small business or businesses without certificate-based authentication fully implemented.
Webroot Email Security Powered by Zix Feature Ratings
Secure Email Gateway (4)
95%
9.5
Customizability
80%
8.0
Threat Detection
100%
10.0
End-to-End Encryption
100%
10.0
Management Tools
100%
10.0
Return on Investment
  • Smooth implementation of the service
  • Low learning-curve for users.
Other Software Used
Users and Roles
250
Multiple business units, from Technology to Ops and Finance. We deploy the Zix plugin to all clients using email, and also have the appliance in-line with all of our encrypted emails flowing through Zix.
Support Headcount Required
2
Supported by our Email and systems engineering team. We have 1 primary engineer and a 2nd backup engineer for supporting the solution. This is a very low level of effort solution to support and is pretty much self-feeding.
Business Processes Supported
  • Security
  • Encryption
  • End-user email encryption
Likelihood to Renew
10
This solution has proven robust and we have no plans to look at alternatives.
March 15, 2020

Zix is a great solution for email encryption and spam filtering!

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Zix is being used by my company to address the need for secure, encrypted emails, both with our partners who are also in the Zix network, and externally with third parties and clients who are outside of the Zix network. Zix also provides us with a comprehensive spam filtering package that filters emails, and tests any links clicked from within an email by our users.
Pros and Cons
  • Email Encryption - Their protocols are secure, and the process to encrypt is completely customizable with different methods available to provide ease of use for our employees at different levels of computer knowledge.
  • Spam Filtering - Thus far their spam filtering has been top notch and the configuration options provided allow for a very detailed level of granularity depending on user and department.
  • Corporate branding - With any encrypted emails sent by our organization, they are branded prominently for us with our logos and name which aids significantly in maintaining a professional appearance.
  • The only area I've found that needs work is in creating a custom filter rule. They have the option available but it didn't work as well as it should without contacting support. They had to bounce it to a higher level of support so it could be addressed on the development end. However it was resolved quickly and they did whatever they had to do to make it work as it should.
  • There was some issue with communication between their sales department and the deployment team who assisted us, however they were able to get the issues resolved quickly so it was a minimal issue.
Likelihood to Recommend
Very well suited and painless with their email encryption solution for small businesses and medium sized organizations like the one I work for. I can't imagine there would be any issues with even larger organizations either. Also their spam filtering works great for the same small/medium organizations. I'm not sure how well it would translate to larger organizations.
Return on Investment
  • It keeps our client data secure in transit, aiding us in compliance to HIPPA and other required standards, which also lends to peace of mind.
  • It greatly minimizes the time spent combing through email to sort and deal with junk/spam.
  • It minimizes the risk of employees inadvertently clicking infected links from within emails, opening our network to larger threats. This alone saves time and money as it decreases the time spent by our IT department in dealing with information security issues and system recovery that we might otherwise face.
Usability
10
Zix has top-notch customizability with the way emails can be encrypted. It can be configured to add a button to Outlook, to encrypted with a subject keyword, to encrypt automatically based on types of information in an email, and it works with Outlook, and with the Office365 Outlook Web Application. The interfaces, both with encryption and spam filtering are well designed and incredibly intuitive for the admin team to use also.
Exceptional Examples of Webroot Email Security Powered by Zix Support
Several times spammers change up their methods to get through common spam filters. All we've had to do was forward the message to Zix support and within hours they had new filters developed and in place to stop them. Another time I needed to develop a custom filter to allow a certain type of message through and they worked with me to help me develop a targeted filter that kept me from having to just whitelist someone's email address. They replied to my initial email in minutes and stuck with me until I was sure it was working as needed.
Alternatives Considered
Security, compliance, cost, and ease of use.
Other Software Used
Users and Roles
400
All across the board use it for encryption and depend on it to filter spam.
Business Processes Supported
  • HIPPA complaint email encryption
  • Spam filtering
  • Link checking
Innovative Uses
  • The link checking feature had been incredibly useful. I didn't realize initially how much of a workout we'd put that through.
Future Planned Uses
  • Not sure. We use it pretty fully for what it does right now.
Likelihood to Renew
10
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
Support Headcount Required
3
Basic computer knowledge is all that is required, but knowledge of filter rules and all that help.
Products Replaced
Yes
We initial needed it for email encryption and had no prior software for that but it did replace Xeams as a spam filter. We needed to replace it because the free version was no longer supported and the paid version was out of our price range for what it provided. Zix is also much simpler to manage.
Evaluation Lessons Learned
I can't imagine it being any easier than it was with Zix. Their reputation is solid and was touted well by other organizations that used them.
Support Rating
9
Great, knowledgeable, fast, friendly, definitely an on the ball team.
Bug Resolution
No
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