Great overall analytics platform for nimble and scaling organizations
We have really enjoyed using Zoho Analytics at our organization. What we really love about it is how easy it is to connect data sources of …
Starting at $50 per month
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What is Zoho Analytics?
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
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Popular Features
- Customizable dashboards (111)8.585%
- Report sharing and collaboration (114)8.585%
- Drill-down analysis (109)8.080%
- Formatting capabilities (113)7.575%
Reviewer Pros & Cons
Pricing
Basic
$30
Cloud
0.5M rows, 2 users
Professional
$30
On Premise
per user per month billed annually
Standard
$60
Cloud
1M rows, 5 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/reports/zohoreport…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $50 per month
Features
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoho Analytics?
Zoho Analytics is a self-service BI and analytics platform that enables users to analyze their business data and create insightful reports and dashboards to drive informed decision-making. The recent launch of Zoho Analytics 5.0 adds a data preparation tool.
It helps users create and share reports with no IT help, and is presented as a fit for enterprises because it exceeds all their data cleaning and analytics requirements on a single platform.
Zoho Analytics and DataPrep can be purchased as individual apps to supplement other systems, or together as a complete, natively integrated platform. Individually, Analytics provides a broad range of analytics and reporting capabilities, while DataPrep provides all the tools necessary to streamline the data preparation process in a large organization.
About Zoho's comprehensive Analytics platform:
Zoho DataPrep: An augmented self-service data preparation and pipeline service . Connects, models, cleanses, transforms, and enriches data for analytics.
Upload any data: Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files), or add data directly using the spreadsheet-like interface.
Push data from any application: Push data from hosted or in-house (behind firewall) business applications and databases.
Analyze data visually: Visually analyze and build insightful reports and dashboards with a drag-and-drop interface.
Use a range of reporting components: Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
Analyze data collaboratively: Develop reports together with colleagues. Share with each other for better decision-making.
Embed reports anywhere: Embed reports and dashboards across websites, blogs and applications for wider consumption.
Query with SQL: Create powerful and flexible reports with SQL queries written in any database dialect/syntax.
Experience a highly secure platform: Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection
Enhanced augmented analytics: Zia insights, conversational analytics, forecasting models, and what-if analysis.
Data stories: Create presentations through slideshows and portals
Zoho Analytics Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: Multi-Data Source Reporting (Blending)
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Single Sign-On (SSO)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
- Supported: REST API
- Supported: iFrames
Zoho Analytics Screenshots
Zoho Analytics Videos
Zoho Analytics Overview
Case study: Aedgency
Overview of Zoho Analytics
Advanced Analytics for Salesforce CRM, powered by Zoho Analytics
Case study: Luxer One
Case study: Aedgency
Zoho Analytics customer testimonials
Zoho Analytics Integrations
- Zoho Creator
- Zoho CRM
- Google Analytics
- Google Analytics 360
- Google Drive
- Dropbox
- Dropbox Business
- Box
- Xero
- QuickBooks Online
- Zoho Projects
- Zoho Books
- Zoho Recruit
- Zoho Campaigns
- Zoho Survey
- SurveyMonkey
- Mailchimp
- HubSpot CRM
- Teamwork.com
- Zendesk Suite
- Stripe Payments
- Zoho Desk
- Teamwork Desk module
- Microsoft Advertising
- Zoho People
- ManageEngine ServiceDesk Plus
- Microsoft Dynamics 365
- Google Ads
- Alchemer
- formerly SurveyGizmo
- Microsoft OneDrive
- Salesforce CRM
- Zoho Docs
- Zoho BugTracker
- ManageEngine SupportCenter Plus
Zoho Analytics Competitors
Zoho Analytics Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian |
Zoho Analytics Downloadables
Frequently Asked Questions
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
Zoho Analytics starts at $50.
Reviewers rate Multi-User Support (named login) highest, with a score of 8.9.
The most common users of Zoho Analytics are from Small Businesses (1-50 employees).
Zoho Analytics Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
Reviews
(26-50 of 115)Companies can't remove reviews or game the system. Here's why
September 23, 2022
Fuse all you data and analyze your problems in one go.
With Zoho Analytics, we are able to connect all our analytics data like social media handles, Google Analytics, and Google Search Console, and we are able to see that from one single dashboard. It helped us to see the bigger picture (visualization) in one place, and also it's easy to manage. Business decisions like where we stand, respect for other companies, the statistics we can improve upon, and reports to show our c-suite so they can get a picture of their business and how it is performing. It is helping us to feed data from different sources and also helping us to keep them handy in a central place. It also helps us to use that data to present someone (reporting) thanks to its awesome visuals.
- API
- Data Visualization
- Reporting
- More Templates.
- More APIS.
August 31, 2022
Great software to analyze your data
Score 8 out of 10
Vetted Review
Verified User
We use Zoho Analytics to study different types of data and turn them into easy to understand analytics, which are very customizable and comprehensible. Zoho Analytics allows us to import data from any type of service into the platform and it has been a great ally at helping us understand our marketing and sales data, making it more intuitive for us because we are able to create reports and insights in a few clicks and automatically turn it into different charts or pivot tables which can help us view our data in a more simple and fragmented way. I think that this software covers a great range of data and the process is very automated, and we have been able to save a lot of time using this analytics service because it produces reports in a short time and we have been able to take smarter decisions in different marketing-related projects and create a smart business budget that works well.
- The wide range of charts available to analyze the data makes this software very attractive and intuitive.
- It has the ability to collaborate with other team members inside the software and it helps take more insightful decisions around different reports.
- Zoho Analytics has a lot of variety when it comes to supported files type. I can import different data in different file type and I know that it will be supported by Zoho.
- The smart assistant tool has been very helpful in generating many reports automatically when needed and it has also been of great help when it comes to forecasting.
- It definitely has a steep learning curve and it can be quite overwhelming, especially with the lack of proper support and tutorials on how to use the features to get the right results.
- I would like to see more code-free features because some of the tools require some level of coding experience which makes the experience difficult.
- There is not much customization available for the query tables.
We review our key performance indicators within the Zoho Analytics space. We currently use data from both Zoho & outside sources.
- Flexible
- Ease of use compared to other data visualization tools.
- Allows further access to the current Zoho Suite.
- Doesn't push back into Zoho modules.
- Visualization options are limited compared to competitors.
- ETL options aren't as advanced as competitors (Power BI for example).
June 13, 2022
Zoho Analytics for Service Desk Plus Cloud
Zoho Analytics has allowed my team to tap into the data of our Service Desk Plus Cloud environment to build our metrics dashboards, in order to review resource utilization. Unfortunately, the box KPIs Service Desk Plus Cloud offers were limiting our scope of this analysis. It was a seamless process to test out and enable Zoho Analytics in our environment. I look forward to new features and the incorporation of Zoho Survey into the built-in data sources.
- easy report scheduling
- normalizing data
- visual representations
- integration into Zoho Survey
- additional Service Desk Plus Cloud attributes
- calculated fields
April 27, 2022
The New Home Of Prescriptive And Predictive Analytics!
Our business is a marketing, sales, operations, and installation business. We have 11 departments and all need to share data to create a single source of truth. We had data in Zoho CRM for our marketing and sales teams, and we also had data in Zoho Projects for our Operations and Installations team. By utilizing Zoho Analytics we were able to merge the data together into a single platform by using data syncing. With all the information contained within Analytics, we are able to report and visualize the front and back halves of the business model. Doing so allows us to gain deep insights into all the milestones of a customer's journey. We have been able to make smarter business decisions as a result of the information Zoho Analytics has provided which has to lead to our company making the INC 5000 list 2 years in a row.
- Allowing various types of data visualizations
- Creating reports and dashboards that can be easily shared and accessible online
- Deliver scheduled reports via email to various email groups
- Sync with 3rd party software, such as Google Drive, to pull in data tables
- With so many folders in Reports, it would be nice to have a collapse all folders option
- A trouble tickets tracker would be helpful to keep up with various case numbers in a central place
- The support can be difficult to get a hold of at times for real time assistance
April 23, 2022
Great way to get started digging into your data
We use Zoho Analytics primarily to query data for Zoho Desk and do reports that fall outside of the built-in Zoho Desk reporting. We have been recently utilizing it to do more complex charts showing the types of helpdesk calls that we are getting and to break down the top problems to submit to the product managers.
- The built in AI (Zia) can often give you a quick report just by using English words.
- The ability to include data sources from multiple silos helps produce reports with the big picture
- Default reports/dashboards give a wide range of information without having to customize.
- I am confused about some of the filtering dropdowns and why almost duplicate reports act differently for the filters.
- The publishing of reports seems a little confusing in the area of allowing access if you are authenticated to the Zoho Desk.
We are using Zoho Analytics to collect data and analytics from our company, as well as other companies, to know how the market is doing in real-time. What I like most about this software is the live connection of external data and pixel reports and its customizable dashboards, to tailor it to our brand.
- This software allows us to print the report in pdf format, which makes it easy for us to view and share the reports with clients and partners, without problems and file incompatibility.
- It also allows uploading files from various sources such as Excel, Oracle, text files such as CSV, HTML, etc., as well as receiving and sending data from the cloud or local database, for the creation of reports.
- It allows for the publication of the reports made on the company's website, blogs, and applications so that everyone can be informed of the data and analysis.
- Can be intimidating software, especially for people who don't have a lot of coding knowledge, so it takes some time to learn.
- I would like to see more help desk support or instructional tutorials to better guide us in the use of the software.
- I would also like them to present templates to create reports more automatically and quickly.
April 18, 2022
Zoho - Helps you visualize better
Score 9 out of 10
Vetted Review
Verified User
It is widely used for data visualization purposes but we have generated data tables as well. The graphical user interface (GUI) helps in creating both tables and dashboards very easy and simple. The AI engine also helpful which creates a structure of the dashboard in a minute obviously the entire skeleton cannot be used as it is but one can always modify those to suit fit the requirement.
- Dashboards
- Data tables
- Merging files
- Validation
- Limitation on data refresh frequency
- Challenges in merging data sets
- When the data gets refresh regularly, adding manual entries becomes challenging
Zoho Analytics enabled me to prospect better by providing details and scoops about the company I wanted to approach for my B2B sales prospecting. It provides information and details about the targeted companies and people who are being targeted. These insights can be used for accelerating the leads. The job of prospecting is not an easy one and any tool which eases it is most welcomed.
- Sales insights
- Shows sales contact details
- Show Contacts interests
- Shows targeted companies insights
- Information validity
- Historical information removal
- Targeted lead contact accuracy
February 24, 2022
Zoho Analytics - Simple to Use!
Score 8 out of 10
Vetted Review
Verified User
Zoho Analytics is used to create dashboards for sales analysis' on both an individual and team level. We needed to track results over time as well as comparisons.
- Simplicity of creating widgets
- Comparison analysis
- 24/7 Support
- Comparison of relative periods
- Lack of help with coding for query tables
- Automatic triggers when a widget is lower than a certain threshold
January 28, 2022
Zoho: A must for every product company
We are a product-based company and we capture a lot of data points from our customers and record all the data in the Zoho. It helps us to get the graphical representation of customer acquisitions, engagement points, and a lot more. This tool helps us to take a lot of decisions by providing details regarding the source of the acquisition, platform, and country of the customer.
- Perfect dashboards with insightful data
- Easy to integrate with the app
- Easy to create customized reports
- Easy navigation
- Easy data capturing and image based visualisation
- Heatmaps for the mobile and Web UI
- Easy tutorials to understand specific features
- Session recording to view user behavior
- Auto suggestions of the reports based on data
Score 8 out of 10
Vetted Review
Verified User
We are
using Zoho analytics to manage all of our data and to make the reports for each
client and its basic implementation in our company is to determine sales
strategies and coordination among our departments.I alam also utilizing it to
make sales strategies and prospection of strategies. It has helped us in
decision-making for our business by processing the analysis of data to find out
if we have missed any opportunity.
- A helping tool to organize the data.
- CRM synchronization is pretty good.
- Reporting has become quite easier.
- A lot of customization options.
- Automation of reports makes it a great helping hand.
- The setup of the tool is a bit difficult.
- Setting the tool for initial use is much difficult.
- Formula configuration looks messy at times.
January 27, 2022
AI based reporting and Dashboard made easier and intuitive for all Business use-case
Traditional IT Operation tools capture alerts from all the Infrastructure and then build Reports and Dashboards. This is one of the critical components in an organization NOC. Likewise, several other tools capture different metrics, which leads to several different reports, quite difficult to manage. Henceforth, we utilize advanced and simple to use "Zoho Analytics" to mitigate these shortcomings, centralize our reporting and dashboards from a unified platform.
- Faster search result within Dashboard and/or reports , thanks to the AI
- Easy to build Business charts, options to select different metrics, meaningful end-result
- Capability to share our analysis of data with remote employees, in just few clicks
- Our organization as well varied partners we worked with, they like the simplicity to navigate and build reports, dashboards at a shorter pace. This excludes operation cost and faster analysis of availability, the performance of KPIs. So far, we are yet to see any features that might feel challenging. Overall product support is very prompt and updates as well roadmap are notified to customers, very transparent.
December 29, 2021
Zoho Analytics - Great Tool - may need implementation help
Allows me to bring together multiple data sources into a nice visual data layer
- data source api
- formulas
- compile multiple accounts from sources
- visual data layer
- deluge - more help & templates
- ability to look at multiple sources by date - tying date together is harder than it needs to be.
- Compiling multiple accounts from same data sources - deluge could be easier
December 20, 2021
Value for money analytical tool
Zoho analytics is a complete data analysis and visualization tool. You can create views , dashboards, query tables etc. it syncs with most of your Zoho applications and other database applications as well. The auto sync feature is very good which definitely helps in automating KPI calculations. It also provided various options to share your reports.
- Basic Dashboard preparation
- Pivot table
- Report sharing
- Data sync
- Some UI element’s for dashboard needs to be added
- Window query in query writing (sql)
- User permissions management
December 20, 2021
Zoho Analytics, take your lead + deal data further
We utilize Zoho Analytics to better understand our lead, organization, and sales data. While each has its own analytics that can be tracked separately, bringing the data together is what Zoho Analytics is best for.
- Imports data from multiple external data sources
- view data in a visually appealing manner
- compare various datapoints from different sources.
- Syncing issues with external sources
- ability to compare data by date
November 10, 2021
Zoho Analytics is a competent BI solution for general business users available at an attractive price
We currently pair this with our Zoho Desk product to deep dive into tickets from various departments.
- Filters our specific data point.
- Helps us make real time decisions.
- Makes the data more shareable to non IT people using dashboards.
- There's a learning curve - can be challenging compared to some competitors.
- Formula editing or customization can be troublesome.
- Initial setup could be smoother.
November 08, 2021
Zoho Reports Value
We use Zoho to review enterprise request and support tickets from business and IT partners. The analytics derived from the reports is used to improve processes, steer decisions, and deliver continual service improvements. The IT organization would be ill equipped and unable to respond quickly to business needs without the ability to visualize work.
- Reports.
- Graphics.
- Email schedule.
- Better integration with ZOHO ServiceDesk Plus.
- Removal of data import delay (<15min).
- More flexibility in report building.
October 18, 2021
Feature rich and well designed
Zoho Analytics is used by my business to offer a wide range of reporting and data insights. One example is a customer needed a bespoke weekly recurring doorstep delivery solution, the scope of the business sat outside a subscription platform or regular e-commerce platform. Using Zoho Analytics and I's deep integration with other Zoho platforms I was able to build and deploy a system that runs their production, packing and delivery from a central location.
- Dashboards.
- User interface.
- Data source integrations.
- SQL can be limiting.
- White labeling on lower plans.
October 07, 2021
Great Company Overview for Executives
I use it across the company to look at customer flows and communications between departments or even different people in the same department. We are working to improve our customer experience through consistency in how information is delivered/received.
- Dashboard view of various reports.
- Integrates across the ZohoOne platform.
- Ability to run automatic reports or ad hoc reports with ease.
- Additional integrations to pull info from other online networking sites—NextDoor, Alignable.
October 05, 2021
Zoho is the best reporting tool around
Zoho Analytics is currently being used in my organization's sales and event planning departments. My organization uses the software to assist in measuring business analytics on each of our client's respective events. We are able to use this software for forecasting processes and to create cost-effective solutions.
- User-friendly interface.
- Ease of use with setting up data feeds.
- Wide variety of ways to view data and reports.
- Initial setup is lengthy.
- Editing data on reports is a bit difficult and the addition of more tools could alleviate this.
- Sharing reports tends to be difficult.
October 01, 2021
Zoho Analytics - Get All the Data You Need
We use Analytics to track all important metrics and data across our company. Dashboards are [created] by our leadership team, but can be accessed by everyone.
- Different visual options for data.
- Tons of customization options for data reporting.
- [Difficulty] figuring out which formulas to use.
- [Difficulty learning] how to code [the] formulas.
September 29, 2021
Zoho: making report generation a breeze
Zoho reports are used by our Sales division to pull out reports. It helps to give a visual representation of sales figures, which were previously only seen as numbers. It gives us an understanding of who our major distributors are and what their product mix consists of. This gives us an idea of what segment we should emphasize and helps in product development.
- The AI feature (ZIA) is a major strength as I see it.
- Various types of graphical representation, including the tunnel graph.
- Works seamlessly with most databases.
- Dashboard feels a little too cramped.
- Dashboard alignments feel a little off.
- Query joining has a limitation of 5.
September 28, 2021
An excellent analytics tool
Our team uses Zoho Analytics to manage our data and create reports for our clients, as well as determine our sales strategy and prospecting strategy. It helps us use data to make decisions about our sales and businesses processes by analyzing the data within our sales processes and seeing where we are missing opportunity.
- Helps to keep data organized.
- Syncs sales data with our CRM.
- Makes reporting easier.
- Easy to use
- Interface is intuitive
- Setup can be a little difficult.
- Some settings are difficult to tweak.
- Customization.
September 22, 2021
Perfect tool for businesses to make right decision at right time
It is an excellent tool to generate reports which can help to analyze and make business decisions. <br>We are using Zoho Analytics to generate reports from Zoho Sprints. We have created multiple reports to track the work progress and the time spent by the team on a specific project. Further, we are using it internally to create tickets and requests.
- Integration with Zoho Projects.
- Generate advanced reports.
- I am not able to see any room for improvement. I found all the options I was looking for.