Skip to main content
TrustRadius
Zoho Mail

Zoho Mail

Overview

What is Zoho Mail?

Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

Read more

Learn from top reviewers

Return to navigation

Pricing

View all pricing

Mail Lite

$1

Cloud
per user/per month

Workplace

$3

Cloud
per user/per month

Mail Premium

$4

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/mail/zohomail…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

How to Migrate from Zoho Mail to Office 365 | Export Emails to Outlook 365 Webmail

YouTube
Return to navigation

Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

8.1
Avg 8.4
Return to navigation

Product Details

What is Zoho Mail?

Zoho Mail, a secure, business-oriented email service that includes collaboration and communication features.

Unique and custom email address

Helps to increase brand visibility and credibility with a custom email address using a company domain name. Add multiple domains, users, and alias addresses for a single user, all under the same organization.

An inbox with a suite of apps

Zoho Mail provides an integrated calendar to manage events, contacts to manage personal and official acquaintances, tasks to manage workload, notes, and bookmarks to track necessary webpages, directly from the inbox, helping the user become more productive.

Integrations

In addition to integrations within Zoho applications, Zoho Mail also supports third-party integrations, and enables users to create their own with Zoho Mail's code-free Developer Space.

Modern collaboration tools for a modern inbox

Make conversations more productive with Zoho Mail's collaboration features. With Zoho Mail Streams, a social media-style integration platform, users can collaborate with colleagues by @ tagging them in emails, folders, and drafts and avoid the hassle of email forwarding.

Admin Console for centralized management

Make sure users conform to a company's policies by centrally managing all emails. Give access to only a select set of users to manage an organization's password policies, user management, email delivery, and retention, among other things. Zoho Mail also offers extensive audit logs and other reports to help track administrator operations.

Secure migration tools

Its migration tools are designed to help you bring all data from your previous email service in the easiest and fastest way possible. Are you using Google Workspace or Office 365? Migrate with just one-click and sit back. If you want to check the status of your migration, Zoho Mail allows you to track the progress of your switch in real-time.

Enterprise features

While Zoho Mail offers normal email service, like out of office settings and custom email signatures, it also provides enterprise-ready email that is scalable and customizable. It also comes with S/MIME, Huge Attachments capabilities, White Labeling, Spam Processing, and others features.

It also features an offline mode and mobile apps in addition to desktop app. Zoho Mail Lite—the Zoho Mail Desktop App, is available for Mac, Windows, and Linux operating systems.

Take your emailing experience to the next level with Zoho Mail.



Zoho Mail Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Customizability
  • Supported: Data Loss Protection
  • Supported: Threat Detection
  • Supported: End-to-End Encryption
  • Supported: Management Tools

Additional Features

  • Supported: Collaboration
  • Supported: email sharing
  • Supported: smart filters
  • Supported: user management
  • Supported: Two-factor authentication
  • Supported: Email policies
  • Supported: Mobile apps

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant ChatScreenshot of Zoho Mail Streams

Zoho Mail Video

Zoho Mail provides secure email service with integrated calendar, tasks, and notes for businesses and enterprises. The feature-rich email interface enables teams to collaborate better around email with social media styled sharing, @mentioning and commenting abilities. The adva...
 Show More

Zoho Mail Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, German, Deutsch, Nederlands, Chinese, Hindi, Japanese, Italian, Portugues, Nepali, Russian, Vietnamese, Turkish, Korean, Arabic, Polish etc..

Frequently Asked Questions

Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

Google Workspace, Microsoft 365, and Zimbra Email & Collaboration are common alternatives for Zoho Mail.

Reviewers rate Management Tools highest, with a score of 9.

The most common users of Zoho Mail are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Seamless Integration with Zoho CRM: Users have appreciated the seamless integration with Zoho CRM, making it easy to work efficiently across both platforms. This integration has enabled users to streamline their workflow and manage customer interactions seamlessly.

Convenient Template Creation and Sharing: Reviewers found it convenient to create and share templates easily within the platform, enhancing productivity for some users. This feature has saved time for many users by allowing them to quickly create standardized emails or responses.

User-Friendly Mobile Experience: The ease of use on mobile devices has been highlighted by users, mentioning that even beginners can navigate the platform effortlessly. Being able to access the platform on-the-go has increased user flexibility and responsiveness in managing their email communications.

Limited Labeling and Sorting Features: Users have found the email labeling and sorting capabilities in Zoho Mail to be less advanced compared to other platforms. Some users feel that more sophisticated options for organizing emails would enhance their experience with the service.

Unreliable Email Tracking: Several reviewers have reported ongoing issues with email tracking, noting its inconsistency or unreliability within Zoho Mail. Users express a desire for improved accuracy and dependability in this feature.

Issues with Visibility of Sent and Received Emails in CRM: Multiple users have encountered difficulties where sent and received emails are not consistently visible in the CRM integration. This lack of seamless visibility between email communication and CRM functions is seen as a significant drawback by some customers.

(1-2 of 2)

Zoho Mail With Best visibility in mobile and desktop - Easy to use

Rating: 9 out of 10
June 02, 2022
VY
Vetted Review
Verified User
Zoho Mail
2 years of experience
I have created a free account there for a client there are no issues while setup but in reflecting records to hosting and getting verified it take 2 days overall I didn't face any issues while using the mail and managing the client account and the greatest thing in Zoho this is free.
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
Cons
  • No 1. in uploading appearance
  • No 2. Signatures option
  • No 3. when we copy paste there are major errors that we have to fix before sending so it takes double the time
I have also used it for my startup business I have not seen any glitch or issue using the free version and I have also created CRM through Zoho overall it helps me I would say 9 times out of 10 its very good but in some scenarios like copy mailing we have to set format again in the mail
Secure Email Gateway (4)
95%
9.5
Anti-malware
90%
9.0
Customizability
100%
10.0
End-to-End Encryption
100%
10.0
Management Tools
90%
9.0
  • as is said before i have not taken paid version of Zoho
  • but for my use i have not seen any issues and no glitch
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend

Personalized and 100% professional email for greater credibility.

Rating: 10 out of 10
April 30, 2021
TP
Vetted Review
Verified User
Zoho Mail
3 years of experience
• We currently use [Zoho Mail], in order to have a better professional presence and thus when necessary to send emails and newsletters. Give a better impression on our clients. In addition, we also use this tool to allow the entire organization to share items and communicate fluently within the Zoho inbox.

• This service is implemented in all departments of our company. Since it is necessary for each individual to have their own personalized email address and thus give a better impression to customers and our company.

•The first commercial problem that this email service is solving is that it allows us to have a better professional presence and thus have greater credibility regarding our services and products.
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
Cons
  • One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
  • Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.
• The best scenario to use [Zoho Mail] would be in order to answer any doubt or question that a client has about our services or products.

• A bad scenario would be to do it for a personal and not a professional purpose.
Secure Email Gateway (7)
84.28571428571429%
8.4
Anti-malware
100%
10.0
Customizability
70%
7.0
Data Loss Protection
80%
8.0
Threat Detection
90%
9.0
Sandboxing
80%
8.0
End-to-End Encryption
70%
7.0
Management Tools
100%
10.0
  • The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments.

• The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
Return to navigation