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Zoho Mail

Zoho Mail

Overview

What is Zoho Mail?

Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

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Learn from top reviewers

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Pricing

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Mail Lite

$1

Cloud
per user/per month

Workplace

$3

Cloud
per user/per month

Mail Premium

$4

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/mail/zohomail…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How to Migrate from Zoho Mail to Office 365 | Export Emails to Outlook 365 Webmail

YouTube
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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

8.1
Avg 8.4
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Product Details

What is Zoho Mail?

Zoho Mail, a secure, business-oriented email service that includes collaboration and communication features.

Unique and custom email address

Helps to increase brand visibility and credibility with a custom email address using a company domain name. Add multiple domains, users, and alias addresses for a single user, all under the same organization.

An inbox with a suite of apps

Zoho Mail provides an integrated calendar to manage events, contacts to manage personal and official acquaintances, tasks to manage workload, notes, and bookmarks to track necessary webpages, directly from the inbox, helping the user become more productive.

Integrations

In addition to integrations within Zoho applications, Zoho Mail also supports third-party integrations, and enables users to create their own with Zoho Mail's code-free Developer Space.

Modern collaboration tools for a modern inbox

Make conversations more productive with Zoho Mail's collaboration features. With Zoho Mail Streams, a social media-style integration platform, users can collaborate with colleagues by @ tagging them in emails, folders, and drafts and avoid the hassle of email forwarding.

Admin Console for centralized management

Make sure users conform to a company's policies by centrally managing all emails. Give access to only a select set of users to manage an organization's password policies, user management, email delivery, and retention, among other things. Zoho Mail also offers extensive audit logs and other reports to help track administrator operations.

Secure migration tools

Its migration tools are designed to help you bring all data from your previous email service in the easiest and fastest way possible. Are you using Google Workspace or Office 365? Migrate with just one-click and sit back. If you want to check the status of your migration, Zoho Mail allows you to track the progress of your switch in real-time.

Enterprise features

While Zoho Mail offers normal email service, like out of office settings and custom email signatures, it also provides enterprise-ready email that is scalable and customizable. It also comes with S/MIME, Huge Attachments capabilities, White Labeling, Spam Processing, and others features.

It also features an offline mode and mobile apps in addition to desktop app. Zoho Mail Lite—the Zoho Mail Desktop App, is available for Mac, Windows, and Linux operating systems.

Take your emailing experience to the next level with Zoho Mail.



Zoho Mail Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Customizability
  • Supported: Data Loss Protection
  • Supported: Threat Detection
  • Supported: End-to-End Encryption
  • Supported: Management Tools

Additional Features

  • Supported: Collaboration
  • Supported: email sharing
  • Supported: smart filters
  • Supported: user management
  • Supported: Two-factor authentication
  • Supported: Email policies
  • Supported: Mobile apps

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant ChatScreenshot of Zoho Mail Streams

Zoho Mail Video

Zoho Mail provides secure email service with integrated calendar, tasks, and notes for businesses and enterprises. The feature-rich email interface enables teams to collaborate better around email with social media styled sharing, @mentioning and commenting abilities. The adva...
 Show More

Zoho Mail Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, German, Deutsch, Nederlands, Chinese, Hindi, Japanese, Italian, Portugues, Nepali, Russian, Vietnamese, Turkish, Korean, Arabic, Polish etc..

Frequently Asked Questions

Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

Google Workspace, Microsoft 365, and Zimbra Email & Collaboration are common alternatives for Zoho Mail.

Reviewers rate Management Tools highest, with a score of 9.

The most common users of Zoho Mail are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Seamless Integration with Zoho CRM: Users have appreciated the seamless integration with Zoho CRM, making it easy to work efficiently across both platforms. This integration has enabled users to streamline their workflow and manage customer interactions seamlessly.

Convenient Template Creation and Sharing: Reviewers found it convenient to create and share templates easily within the platform, enhancing productivity for some users. This feature has saved time for many users by allowing them to quickly create standardized emails or responses.

User-Friendly Mobile Experience: The ease of use on mobile devices has been highlighted by users, mentioning that even beginners can navigate the platform effortlessly. Being able to access the platform on-the-go has increased user flexibility and responsiveness in managing their email communications.

Limited Labeling and Sorting Features: Users have found the email labeling and sorting capabilities in Zoho Mail to be less advanced compared to other platforms. Some users feel that more sophisticated options for organizing emails would enhance their experience with the service.

Unreliable Email Tracking: Several reviewers have reported ongoing issues with email tracking, noting its inconsistency or unreliability within Zoho Mail. Users express a desire for improved accuracy and dependability in this feature.

Issues with Visibility of Sent and Received Emails in CRM: Multiple users have encountered difficulties where sent and received emails are not consistently visible in the CRM integration. This lack of seamless visibility between email communication and CRM functions is seen as a significant drawback by some customers.

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Zoho Mail With Best visibility in mobile and desktop - Easy to use

Rating: 9 out of 10
June 02, 2022
VY
Vetted Review
Verified User
Zoho Mail
2 years of experience
I have created a free account there for a client there are no issues while setup but in reflecting records to hosting and getting verified it take 2 days overall I didn't face any issues while using the mail and managing the client account and the greatest thing in Zoho this is free.
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
Cons
  • No 1. in uploading appearance
  • No 2. Signatures option
  • No 3. when we copy paste there are major errors that we have to fix before sending so it takes double the time
I have also used it for my startup business I have not seen any glitch or issue using the free version and I have also created CRM through Zoho overall it helps me I would say 9 times out of 10 its very good but in some scenarios like copy mailing we have to set format again in the mail
Secure Email Gateway (4)
95%
9.5
Anti-malware
90%
9.0
Customizability
100%
10.0
End-to-End Encryption
100%
10.0
Management Tools
90%
9.0
  • as is said before i have not taken paid version of Zoho
  • but for my use i have not seen any issues and no glitch
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend

Worth every bit of what you pay, compares to larger more expensive hosts.

Rating: 8 out of 10
March 24, 2020
BJ
Vetted Review
Verified User
Zoho Mail
1 year of experience
We use Zoho Mail across our entire organization. We are able to host our mail with a pretty easy-to-use interface for admins to deal with spam, audit logs, etc. in a centralized location. If a user forgets a password it's pretty simple to reset it from my mobile phone quickly to keep downtime to a minimum. The pricing for what you get is pretty outstanding so we can add or remove emails as needed without a large hit to the budget.
  • Alerts to admins and users when mail box storage is close to full.
  • Downtime is almost non existent and has been reliable in the 2 years we have used it.
  • Managing user accounts via mobile app or web browser is simple once you get the hang of it.
Cons
  • Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
  • Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
  • Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.

I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Secure Email Gateway (7)
67.14285714285714%
6.7
Anti-malware
20%
2.0
Customizability
60%
6.0
Data Loss Protection
80%
8.0
Threat Detection
80%
8.0
Sandboxing
80%
8.0
End-to-End Encryption
90%
9.0
Management Tools
60%
6.0
  • We have saved a lot of money using Zoho over our previous provider for essentially the same functionality. We went from our ISP hosting our email which had insanely small storage per user and constantly had issues with delivery and are now paying less and getting the same or more in return.
  • I have had to train employees on what to look out for as emails bounce back often and if one email is sent to many users, one failed email address will stop all recipients from receiving the communication.
  • The alerts are awesome for storage capacity and allows users to manage their own inboxes and mail clients BEFORE the capacity is reached to avoid missing emails.
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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