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Zoho Projects

Zoho Projects

Overview

What is Zoho Projects?

Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (18)
    9.9
    99%
  • Task Management (18)
    8.7
    87%
  • Resource Management (17)
    8.6
    86%
  • Mobile Access (17)
    8.4
    84%
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Pricing

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Premium

$4

Cloud
per user/per month if billed annually

Enterprise

$9

Cloud
per user/per month if billed annually

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.zoho.com/projects/zohoproje…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Webinar: Getting Started with Zoho Projects

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.6
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.3
Avg 7.4
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Product Details

What is Zoho Projects?

Zoho Projects is a web-based project management and planning software that provides project teams with a web-based collaborative environment. It contains the requisite features for project management platforms, such as time and resource allocation to tasks, issue tracking, milestones, Gantt chart, timesheets and reporting tools, task workflow automation and a feed modeled after social networking sites with the goal of approachability. It also includes a bug tracking module specifically designed to support software development projects, and is integrated with other Zoho products including Zoho CRM. It manages documents, contains calendar and list views, a team intranet and chat, and more. Its functionality is expandable with apps (Google Apps) and Zoho Projects is mobile accessible.

Presently it is free to manage two projects in Zoho Projects. The vendor says relatively low cost paid versions, on three tiers, allow management of increasing numbers of projects (up to infinite with the top tiered Enterprise level) and increased storage space. Live customer support is accessible via email and chat.

Zoho Projects Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Invoicing
  • Supported: Integration with accounting software

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.

Zoho Projects Videos

Zoho Projects is an online project management tool that lets you plan, track and collaborate with ease. Effective project management software helps you organize your work, communicate with your team, and achieve your project goals, irrespective of whether you're a team of 5 or...
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Watch a quick demo on how to manage your projects successfully with Zoho Projects 7. Zoho Projects 7 is the latest version of our online project management tool. With more speed, complete UI makeover, and enhanced features and updates, it's an all-new take on how to effortlessly achieve project success.

Zoho Projects Integrations

Zoho Projects Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesCzech, Danish, Dutch, English(US), French, German, Italian, Japanese, Portuguese, Portuguese (Brazil), Russian, Spanish, Swedish, Chinese, Polish, Turkish, Korean

Frequently Asked Questions

Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

Jira Software, Basecamp, and Trello are common alternatives for Zoho Projects.

Reviewers rate Team Collaboration and Email integration highest, with a score of 9.9.

The most common users of Zoho Projects are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(117)

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
August 25, 2020

Zoho Projects

María Fernanda Cruz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Projects to manage our software implementations. We do consulting projects that involve discovery, design, execution and training of software tools. We use this to assign tasks, keep track of progress, due dates, etc. as well as provide the client with information on what their tasks are, and visibility of progress.
  • Reports.
  • Time tracking.
  • Templates.
  • Customizable reports.
  • Better customization of dashboards.
  • Not very intuitive.
Services project management is awesome. You have issues/bug reports, time tracking, a lot of different levels and relationships between tasks, critical paths, automatically generated Gantt charts, resource utilization, etc. Construction is a little tricky, but you can definitely pull it off. I would say manufacturing type of projects isn't an adequate fit.
January 21, 2020

Would not purchase again

Emily Muhoberac | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We implemented Zoho projects across the entire professional services side of our organization. We used it as our primary project management system for client work, helping coordinate cross-functional teams. Before Zoho, we were using Basecamp and having trouble tracking projects (our team is part of 100s of projects at a time, so the Basecamp format was messy). We were hoping Zoho's structure would make more sense for our organization.
  • Swiss Army Knife: The suite of Zoho projects can be tailored to fit the needs of any business. It's great to have a bunch of different software offerings that will work together seamlessly.
  • Task Customization: Zoho allows you to customize your tasks more than other platforms (add start dates, due dates, dependencies, subtasks...)
  • UI: I wouldn't say Zoho was ever pleasant to use. Having used Asana for many projects in the past (and believe it's one of the prettiest, most intuitive options), I found Zoho extremely clunky. It's also missing basic functionality like recurring tasks.
  • Too Complex: We are a technically-minded team, but project management novices. Zoho offers too much customization and due to the poor UI, it was tough to make it our own without the help of our CTO.
Zoho is well-suited for:
  • Teams with advanced technical expertise that can get the most out of the customization.
  • Newer teams that need an inexpensive, Swiss-army knife solution while they build their tech stack.
  • Teams that are used to working with the UI of legacy software.
Jaideep Tibrewala | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Projects is mainly being used at the project manager and management level to document tasks and issues, assign them owners, and track their progress to completion. It substitutes what we would have otherwise done with MSP, Excel and even Trello and Asana. It provides an online collaborative environment for us to keep ourselves aligned to our targets and goals. The availability of a mobile app is an added bonus to tracking activities.
  • No restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files.
  • Ability to create workflow automations that trigger on event based activities, which enables standardization of processes.
  • Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.
  • More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view.
  • More simplified Gantt Charts that help us understand progress and dependencies.
  • Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects
Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Zoho Projects was used as a collaboration tool across the company to track project status, timelines, and manage workloads. The tool gives you the ability create dependency task lists that start backward or forward. Integrations were helpful. Reports were used for internal visibility and assisted with overall management and expectations. Overall the tool was very easy to use with a simple user interface.
  • Simplistic User Interface
  • Ability to track projects forward or backward
  • Comprehensive & Robust functionality
  • Task & Time Tracking could use some additional refining
  • Need for a larger knowledge base and help sections - Have to figure out a lot on my own or calling their help desk
  • UI could use some improvements
Zoho Projects is a cloud-based project management solution designed for small and mid-size companies. It offers project scheduling and budgeting, which allows project managers to define project tasks, assign them to their teams, estimate project costs and follow up on in-progress tasks. Zoho Projects works well for collaboration of project management, issue tracking, managing overall workflow, setting timelines and overall expectations.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We currently decided to not use Zoho any longer. I have a small Accounting business, and myself and my partner tried to use Zoho for many months to organize our projects and keep up with projects that were in a pending status, completed as well as reoccurring. It was a struggle to use this software based on the lack of customization we wanted and needed. It worked well for client data storage and campaign process, but overall it did make the cut as being our project management solution long term.
  • It's easy to enter data.
  • Sends out daily reminders (to my inbox).
  • It had a nice calendar feature.
  • It needs to have more customization.
  • Features were too basic.
  • It's hard to reach support and training features.
It worked well for reoccurring projects when you have the same items as a template base, and it was easy to create new projects from templates. However, it was cumbersome to customize and lacked a good conversation history for storing information that a team could easily find and respond. I did like the integration features, especially the calendar functionality. It was also very difficult to get support. I found that there was overall a lack of good support when trying to learn the product. I prefer to learn on my time instead of having to schedule time with someone live. Our current software has training clips to help learn the features of the software fast, and it is very convenient when I needed it. I felt that this product could have used more time in the beta phase before being rolled out. There needed to be more upgrades for common features that just were just not there yet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our offshore software development team uses Zoho Projects to manage the projects they perform for us. This consists of full-stack development, from database storage to frontend web and mobile apps. We use it regularly to write up bugs and enhancements and monitor project progress. When we started working with this team we used Skype to communicate, but that resulted in a lot of things falling through the cracks. Zoho Projects helped us make sure everything gets triaged, and acted upon if necessary.
  • Ease of customization, without introducing a level of complexity that makes it difficult to manage.
  • Simple workflows for common tasks like adding and assigning issues.
  • Integration with other Zoho tools for organization-wide collaboration and information sharing.
  • The user interface design tends to lag behind other similar products.
  • Reporting tools are limited.
  • Requires customization to be suited for a real agile workflow.
Zoho Projects is a great solution for smaller companies looking to implement their first pass at task/bug tracking. It has more than enough functionality to last for a few years but is unlikely to be a tool that supports hundreds of users. It is especially suited for people who have limited experience implementing business applications because it is very simple to get up and running with the default implementation.
Vivek Jaiswal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Projects to manage different projects undertaken by the company. It's being primarily used for product management task planning and execution. We also used projects for bug tracking and resolution because it was easy to understand and simple to operate. The best thing about Zoho Projects is the ability to switch between list and kanban mode, which allows my teams from different departments use Zoho Projects as per their liking.
  • It's particularly easy to get started for development projects. You can easily set it up with milestones for your projects and keep the activities on track.
  • Bug reporting and tracking is good, although there are better tools in the market now. However, for a small startup, the free package of zoho projects adds huge value
  • The best thing I liked about Zoho Projects was the ability to switch between kanban and list mode. This helps me give a clear picture of where we are with different types of activities, and then show me a list of activities with their details in one listical view.
  • I think providing more functionality that can be directly used in a Scrum team would add immense value to the product.
  • Reporting could be better. It might be that I wasn't aware of all reporting features, but I definitely struggled with getting insights from reports.
  • Integration with Gitlab would help.
For a small startup that is looking for a free tool to stay organised with their task lists and teams, this is the product they should opt for. It is a good product to help you keep your projects on track but not best suited for a mature Scrum team. There are better tools available for such use cases.
Khashi Rahmani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The ability to track multiple projects at the click of a button: Zoho Projects has the unique feature to jump between identical screens of a project (E.G., viewing tasks) in one click. You can select another project at the top nav-bar, and instantly be put at the same screen as the previous project, but for the now selected one. When viewing resources, tasks lists, its easy to jump to other projects without sifting through multiple channels to see the same information.
  • Staying on top of tasks: Zoho has a variety of ways of telling users that they have tasks due or that are overdue. There are different mechanisms that allow easy tracking: Email confirmations, a clear and concise user dashboard, and also a Google Calendar integration that keeps employees abreast of what tasks they should be engaging in.
  • The famous Gantt Chart: As an Engineering company, the Engineers that use the software have found the Gantt Chart feature both simple and productive. Having the ability to customize the charts with filters and convert them to PDFs allows any department to easily relay project timelines both internally and externally without having superfluous information left in the visuals. When showing accounting tasks or sales tasks within a project, users can easily with as little as two clicks, get the information they need in Gantt Chart format and ready to print.
  • Support Feature: Currently Zoho does not offer direct phone support. They allow emailing to customer care and on rare occasions will ask to setup a phone conference to discuss details/problems that users are experiencing. The turn around time on getting questions answered is mediocre at best. In urgent cases, one can expect at least 6-8 hours before a response is given.
  • Customer Access: Although Zoho does offer a customer portal for clients to view project timelines and details, it has little ability to manage what exact information a client can see. There are general limitations in privacy where you either allow a customer to see all information, some, or little at all. There is no 'nit picking' where you have to conceal certain information.
  • Requesting Features: When it comes to business-specific needs, Zoho does not seem to be thrilled about adding customization to our company. Asking for items such as an 'information sheet' for a project that would need to be filled prior to creation seems to be a daunting task and replies from support are generalized saying they 'will implement in the future'.
Unfortunately I have yet to use the software outside of a Project Management in Engineering scenario so it would be hard to say where it would not work. In general this would not be suitable for highly-complex project that require multiple clients and outsourcing.
Sudip Chakraborty | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Zoho projects is used across the whole organization for both internal and external (client) projects. It allows us to organize all company and project level activities in one place that is acceessible by everyone we provide access to at a reasonable cost. It also allows us to track and report on time spent on activities within projects.
  • Zoho Projects is web-based so anyone can access it.
  • Zoho Projects has a fairly comprehensive set of features for project management, task and time tracking.
  • The pricing is reasonable and affordable for small businesses.
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
1. Level of project management sophistication - if you are used to Microsoft Project this will seem very basic.
2.While the basic version is quite inexpensive, it gets a little expensive as you upgrade to higher levels (e.g. bugs module, premium).
February 25, 2015

Don't go solo, go Zoho!

Cassandra Stephens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Zoho Projects is being used by the whole organization to track client and in-house projects. Our billing model is either per-project pricing or in increments of 15 mins and Zoho Projects tracks time so many ways. It is so easy for an employee to enter their time and for project managers to then extract that information and for billing to use that information to populate invoices.
  • There are so many ways to log hours! Each employee can choose the method that works best for them. Having choice empowers the employees.
  • The BugTracker feature is amazing! The BugTracker allows custom fields to better fit our needs. Also, the ability to add files, images and comments to each issue has saved us time and headaches!
  • The reports export with all of the important information we and our clients need.
  • Zoho Projects can be customized in so many ways. No matter what your company does or in what field, Zoho Projects will work for you!
  • Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate and the new keyboard shortcuts are amazing!
  • Within a task, to log hours you must scroll all the way to the bottom. If there are a lot of entries, this can be tiresome. The Add Log Hours link should be at the top of the entries.
  • The default font size in Pages is very small. Even if you select all of the text and increase the font size, any links will remain in the small font size. You must edit the source code to change the font size of links.
  • In the Timesheet Calendar view, it would be helpful to break apart the non-billable and billable on hover like it does when you hover over the Time Log column in Tasks.
It's so easy to customize to fit the needs of any company. I use it in a small company setting but see if working for a much larger company as well. The price is reasonable and very competitive. Unlike some other "standard" project management solutions, Zoho Projects isn't overly complicated or daunting to use.
Score 8 out of 10
Vetted Review
Verified User
  • Task assignment and time tracking for project and service work by customer.
  • Specifically, we set up clients as distinct projects and use the milestones, task lists, and tasks to manage deliverables. Zoho allows us to track time per task and generate invoices
  • Generates easy report to create invoices.
  • There is no differentiation between a task’s duration (ie, budgeted hours) and due date. These are linked in Zoho Projects, which is fairly useless for a project management tool.
  • I don’t believe we can add custom fields to tasks, only to bugs (which we don’t use). This is a major weakness.
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