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Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Twitter (359)
    9.3
    93%
  • Content planning and scheduling (409)
    9.2
    92%
  • LinkedIn (355)
    9.1
    91%
  • Facebook (396)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
George Scott | TrustRadius Reviewer
George Scott
Entrepreneur
Create Online Freedom (Marketing & Advertising, 1-10 employees)
Lee Devenish | TrustRadius Reviewer
Lee Devenish
Director
EweMove Mildenhall (Real Estate, 1-10 employees)
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Pricing

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Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.2
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9
Avg 8.5

Reporting/analytics

7.7
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

8.8
Avg 8.1
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Competitors

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter and Mobile access highest, with a score of 9.3.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(510)

Attribute Ratings

Reviews

(1-25 of 250)
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December 06, 2023

Gets the job done, good usability and mobile app available

Verified User
Professional in Professional Services
Professional Training & Coaching Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
Everything is intuitively accessible and has a good interface. It has many functions I haven't even explored and allows me to use them as needed, but the basic functions are easily found and it got me started quickly. I'm using it daily and it supports my worksflow for social media management and putting out content with ease.
December 01, 2023

Use Zoho Social!! Is awesome!!! Earns time, can use several social channels and you can autopublish!!!!

Jesus Armando Duran Carmona | TrustRadius Reviewer
Jesus Armando Duran Carmona
LATAM Sr. Recruitment & Business Development Consultant
Chronos Consulting (Staffing & Recruiting, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
So far it has been easy to use the application, time saving, it loads fast, it´s well organized, I like a can see the programmed posts in a calendar and I like that allows you to add more social media channels that other applications. I would like Zoho Social to allow to autopublish more times in a daily basis
October 31, 2023

Zoho Social is what we needed for social media marketting

Murat YAKIN | TrustRadius Reviewer
Murat YAKIN
CEO (Chief Executive Officer)
Unpredictable Games (Computer Games, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Usability
10
It logs you in directly to the screen you need to use, and our use reason of this software is to share posts on our social media accounts at one place. It also warns you about platform specific issues as you prepare your post. Its integration interfaces are great, easy to use, and have clear and helpful instructions.
September 20, 2023

Efficient, economical and successul

Verified User
C-Level Executive in Marketing
Sports Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Simplicity, efficacy and effectiveness. Enables me to concentrate on other areas of the business knowing that the basics are covered but that also I can ramp up with minimum fuss when time allows or circumstances dictate. Not a platform that needs to be micro-managed, whoever is using it or wherever they are using it.
August 24, 2023

TaskTag's review of Zoho Social

Verified User
Employee in Marketing
Construction Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Zoho social comes at an affordable price and has a comprehensive list of features. Although nothing stands out as completely unique, Zoho Social helped us to optimize our social media posting schedule which allowed us to continue to grow our presence online while focusing our attention more on important internal company affairs.
August 24, 2023

Zoho Social - Pragmatic practical solution for SMEs

Verified User
C-Level Executive in Corporate
Media Production Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Usability
10
A bit of repetition from previous screens but ultimately I wrote down what success looked like for me if I was to choose a social media tool, and how that would positively impact my business. From assessing all the tools out there, I also had a matrix of what tool offered what functionality. Once I had both reports prepared, I had a top 3 which matched the needs I had from a tool, and, for me, Zoho Social stood out head and shoulders above the competition
August 23, 2023

Zoho Social is the best social media app out there PERIOD

ES
Eric Sehlke
CEO
Sehlke Pro Cleaning (Facilities Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
Because of everything I have already said in the review, in my opinion, Zoho Social is by far one of the best CRM, Social, bookings, schedule, review, everything apps out there. I think what makes them one of the best is that all of their apps are user friendly and you dont have to have a degree in marketing or computers to use them.
August 22, 2023

A Must Have! 5 Stars!!

MP
Marko Popovic
Marketing Associate
Student Essentials (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Usability
10
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
July 14, 2023

My New Social Media Manager

Verified User
Team Lead in Sales
Real Estate Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
It's cost effective, I've increased my ability to post content and my engagement really started to sky rocket after using Zoho Social. I no longer need to hire a social media manager.
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