The social media management tool you need NOW
If you're looking to improve your social media then Zoho Social is a must. I have tried nearly all the others out there and this is by far …
Starting at $10 per month
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What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
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Popular Features
- Twitter (360)9.393%
- Content planning and scheduling (410)9.292%
- LinkedIn (356)9.191%
- Facebook (397)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Cloud
per month
Professional
$25
Cloud
per month
Agency
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Social Media Management Software for Businesses & Agencies | Zoho Social
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Reviewers rate Twitter and Mobile access highest, with a score of 9.3.
The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Reviews and Ratings
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Reviews
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November 15, 2021
Zoho Social Review
Score 10 out of 10
Vetted Review
Verified User
We use Zoho Social to manage all our social media sites and give us analytical reports. We use it in our marketing department and also in our planning to know what affects our brand the most. It helps us to fast-track our posting to multiple channels all at once. More importantly, Zoho Social gives us beautiful reports which help us with sponsorship, help our marketing team and help us to identify areas of weakness so we can shape up. Zoho Social is simply amazing at its price point.
- Social media management
- Bulk scheduler
- Custom analytical reports
- Lead generation
- Faster post data
- Easier log-ins
- More user-friendly dashboard
November 13, 2021
Incredible platform to manage social media
Score 9 out of 10
Vetted Review
Verified User
We tested a number social media suite platform that can cater [to] our agency and client needs. In terms of pricing, Zoho Social is incredibly affordable with its range of solutions available. Reporting has never been laid out easily to explain to our clients who have absolutely no idea what is going on with social media. The way Zoho Social separates the brand profiles is extremely helpful as my team can stay focused on their own clients' content to work on. Team efforts are centralized without the need to see multiple documents just to create and approve content. What we love the best is SmartQ whereby it eliminates the work of figuring out the best day and time to post, though it is only available for Facebook, Instagram, and Twitter. If this can be expanded to cover LinkedIn as well, it would be terrific.
- Reporting
- Smart Scheduling
- Bulk scheduling
- audience data
- Smart scheduling to cover LinkedIn
- Show lowest performing content as well
November 09, 2021
Sharpening our Social Media, daily!
We use it to monitor our social media platforms and to post on them as well. We use it to monitor all social media interaction, post likes, comments, views, etc. It is a great platform and allows us to cross post and be more on top of what is going on with the platforms without logging into each one individually. We are enjoying the program so far.
- Post scheduling.
- Cross posting on platforms.
- Monitoring interaction on posts.
- Would like to be able to track clicks to sales.
- Would like to be able to tag products on Instagram through app and you cannot.
November 08, 2021
Love Zoho Social!
Zoho Social is used by my organization for marketing purposes, especially social media marketing. We use the content calendar for daily, weekly, and monthly posting updates. Zoho Social addresses the business problem of keeping consistency to social media posting, and gives us the opportunity to organize and segment our social media posts by channel and type, with hashtag and tagging features as well.
- Social media content calendar.
- Social media analytics.
- Social media posts.
- Interesting interface.
- More customization of reporting.
- Better social media listening.
November 08, 2021
One platform for Social Media Management with ease
Score 10 out of 10
Vetted Review
Verified User
Zoho Social is currently being used in our organisation to handle all social media posts on all social media channels. Zoho Social provides an easy interface to auto-schedule posts, add tags, add hashtags, shorten URLs, analytics and much more. It has been up to now the best tool we have used for our activities.
- Auto-schedule post.
- Detailed analytics.
- Show comments and messages from Social Media Platforms for easy customer engagement.
- Tagging is sometimes not proper.
- Instagram tags don't work.
- Twitter Image sharing can be more improvised.
November 05, 2021
Great tool! Only one needed for complete social media management.
The integration of profile is seamless and the fact that you can schedule and get analytics at the same place is amazing. Would love to see how this app improves in the upcoming days. I am rooting for more app integrations and integrations with more apps like pickmaker. I love the product and recommend to any person or agency who is handling a company brand online.
- Integration.
- Scheduling.
- Reporting.
- Interface.
November 04, 2021
The best social media tool currently
Score 9 out of 10
Vetted Review
Verified User
I have used, almost, all social media management platforms. But the experience with Zoho was the best.
- Easy interaction with different social media channels.
- Super easy to schedule and track analytics of each post.
- And Zoho Social is super affordable. If you are looking for software to manage your social media platforms—I would recommend Zoho Social.
- Easy to use platform.
- Super easy to integrate all social media channels.
- Analytics and scheduling.
- There is some issue with notification, they can add read option in the notifications.
We use Zoho Social to manage our social channels—Facebook, Instagram, LinkedIn, YouTube, and Google My Business. It is used by our Social Media team. It helps to centrally monitor and manage all our social channels.
- Central monitoring.
- Direct comments from one dashboard.
- Punching social media leads to Zoho CRM automatically.
- I believe Zoho Social is doing amazing.
- It can bring scheduling tools.
- Add #tag generation functionality.
- Finding keywords.
October 25, 2021
Manage Social Media On The Go!!
Score 9 out of 10
Vetted Review
Verified User
I am a digital marketing consultant and was looking for some handy tools for social media marketing. When I learned and explored Zoho Social I liked it very much and using it since then and continue using same.
- SmartQ.
- Repeat post.
- Reports & analytics.
- Handling of multi channel & multi brand using single login.
- Should bring more social media platforms like Pinterest, Quora, Telegram, etc.
- Custom feeds for subscribers website. Like daily updates and blogs.
October 15, 2021
Zoho Social is the BEST
Score 10 out of 10
Vetted Review
Verified User
Zoho Social is currently being implemented to streamline our social media management and user engagement. This app allows us to have a full view of our analytics real time so that we can make informed decisions about our strategies daily, monthly, and yearly. It is mainly used by our marketing department.
- Analytics - Gives great details on users/data.
- Integration - easy integration with other technologies.
- Engagement - allows user to communicate easily on platform to social contacts.
- Price point - I feel the price point could be lower or the option to add users add lower tier plan.
October 15, 2021
The Small Agency's Tool Chest
Amazing social scheduling experience, [I] have been using Zoho Social for the longest time and have been recommending the platform to all my clients and partners. [It is] truly a seamless social scheduling system, very easy to manage content and calendars, especially working with teams is super effective and easy, linking accounts also cannot get simpler. As an agency we manage multiple brands, Zoho Social makes it easy to switch between brands and assign team members to manage specific accounts for clients.
- Social scheduling.
- Social insights.
- Brand management for scheduling content.
- Calendar management & social planning.
- Provision for Instagram stories.
- Provision for TikTok.
- Provision for YouTube shorts.
October 12, 2021
Zoho Social for E-Commerce Brand in Hardware Industry
Score 10 out of 10
Vetted Review
Verified User
Zoho Social is a great addition to our Zoho One system. Everything is integrated. All necessary social nets are included. We are satisfied. We are able to post on several platforms at the same time with Zoho Social. It saves our time. Customer service always is helpful and friendly! They reply fast and provide the best solutions. We are happy we selected Zoho Social for our company. It is great for e-commerce, including marketing and analytical needs.
- Posting on several platforms at the same time.
- Integrating with all necessary platforms.
- Facebook messages are included.
October 07, 2021
Zoho Social Review
Score 8 out of 10
Vetted Review
Verified User
We've been using Zoho Social for just over a month and find it extremely useful. The ability to customize posts to ensure we have specific tags per platform is really useful and something we were looking for when trying to find a scheduler. The reports page gives us a good overview of our performance and whilst we are certainly no influencer on any platform, we can at least see our presence and engagement increasing. We've also found the price per month to be very agreeable in comparison to other options. Lastly, we have not had to use the help center for anything so cannot comment on this.
- Customize posts.
- Clear dashboard.
- Clear reporting.
- Reporting for Personal LinkedIn Profiles.
- When selecting text when making posts, selection tends to require bottom to top otherwise it doesn't select properly for deletion.
- Ability to post videos to Personal LinkedIn Accounts.
September 23, 2021
Fantastic UX
I am using Zoho Social to manage interactions on my social media accounts that I use with my Etsy store. It helps me see what posts are engaging in what environments, as well as the feedback and responses in one neat dashboard. It's very useful for real-time feedback on all the items I'm posting.
- Gorgeous UX.
- Real-time updates.
- Intuitive posting.
- Would love more social channels.
September 17, 2021
The reason I went for Zoho Social
Score 9 out of 10
Vetted Review
Verified User
Zoho Social is an amazing platform where I can talk about so many amazing features and it is difficult to say which is most useful. The user interface is very easy to understand and very reliable. With just a few clicks we can efficiently schedule and distribute content across all our social media platforms saving vast number of hours in repeated action on different platforms.
- It allows you to preview your posts before scheduling.
- Bulk postings.
- Check analytical reports.
- The pricing could be looked into.
- Needs to update with additional social media platforms (e.g.: Pinterest, TikTok).
September 17, 2021
Budget friendly way to post and analyze social performance
Score 8 out of 10
Vetted Review
Verified User
Managing and analyzing all our social media activity.
- All-in-one platform -- can post to multiple social accounts.
- Scheduling - post ahead so things are more manageable.
- Analytics - see how posts performed.
- Instagram - can't post multiple images.
- Twitter - remove size restriction for videos or allow user to resize in the platform.
- Instagram - allow "@" to find the users like Twitter.
- Analytics - add native posts to analysis.
September 17, 2021
The greatest Social Media manager I have used in a long time!
Score 9 out of 10
Vetted Review
Verified User
Scheduling and being able to post content onto our various social media platforms are much more efficient now and can be done from one convenient place. The integration with the other Zoho apps such as allowing other moderators to approve certain posts is a huge plus side as well.
- Scheduling posts.
- Scheduling reports.
- Integration with staff approval of posts.
- Not being able to log onto multiple social media accounts of the same social media platform (such as logging onto 2 Twitter accounts) in the same brand.
September 13, 2021
Do not use anything but Zoho, I promise it will make your life easier, it did for me
Score 9 out of 10
Vetted Review
Verified User
I originally came to Zoho Social in order to get a custom email address for my employer and my co-workers. Zoho Social made that happen. Their platform is so easy to use and looks good too. I replaced my Gmail with it because it is so awesome. They also have a platform that lets you post to all your social media sites and only write one post, then post to them all in one click. It's perfect for me, my co-workers, and my employer. I love what Zoho has to offer and I can't wait to see what other goodies they have for me and the company I work for.
- Spectacular email interface.
- Love social for its multi-post.
- Zoho's interface looks great.
- Custom calendars.
- Easy to use.
August 29, 2021
A fantastic all in one management tool!
Zoho Social has been used to manage the social media aspects of our company. This has been used to boost the involvement and recognition of the company.
- Easy to use software.
- Useful and accurate data regarding social media posts.
- Provides opportunity to link multiple accounts to manage all social media pages.
- Provide some explanation of what data is showing and from where.
- Give ideas of how to improve results and data from social media posts.
- Give insights and ideas on what to post on social media.
August 28, 2021
Zoho Social is easy to use.
We use Zoho Social to schedule posts across social media platforms and to track data on a monthly basis.
- Scheduling.
- Data tracking.
- A monthly planning tool would be useful.
- Adding different accounts within a channel (e.g. we have multiple LinkedIn accounts but I've only added one on the free setup).
August 26, 2021
Zoho Social my friend
We use Zoho Social to promote our online business and to make our products known to as many customers as possible. Through Zoho Social we can distribute useful information in several social networks, with minimal effort and in an organized way, through the programming it allows. We have tested several promotion solutions on social networks and Zoho Social has the most benefits compared to the annual cost.
- Posts on many social networks.
- Replenish old posts planned.
- Has an intuitive menu.
- Refueling in shorter time intervals.
- To resize the images according to the social network.
- Send too many notifications.
August 26, 2021
The Social Media Scheduled for Independent Entrepreneurs
Zoho Social is being used by our [organization] to manage our social media presence, and to streamline the distribution of our content across several social media channels. Currently Zoho Social is only being [utilized] by our Social Media manager. Zoho Social addresses one major issue with social media, that is how to engage our audience without creating an additional layer of work for our Social Media manager. But [utilizing] Zoho Social we can efficiently scheduled and distribute content across Facebook, Twitter and Instagram ultimately saving significant hours in repeated actions on different platforms.
- The Zoho Social interface is easy to use.
- Zoho Social provides payment information in Australian dollars.
- Zoho Social allows you to schedule social media posts at relevant times.
- Zoho Social allows you to preview your posts before scheduling or posting.
- Zoho Social provides use analytical data about your posts and social media platforms connected to your account.
- The pricing is good, however this is one area that could continue to be refined.
- The list of published posts feels clunky at times.
- Continue to add additional social media channels to the list of available platforms.
August 24, 2021
Good product and easy to use for small businesses.
Zoho Social is being used to manage my social media needs. I am a one person operation so I like to automate as much of my business as possible. Zoho Social allows me to gather my photo and video assets and schedule them to post at regular intervals to keep engagement high.
- Easy post scheduling.
- Works across all major platforms.
- Allows the user to set it and forget it.
- I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
- I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
- I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
I have been testing the use of Zoho Social for a couple of months for use with a real estate client, and to consider using it for social media management for other clients. It took a little getting used to, as most platforms do, but overall I have found it to be quite robust. An critical feature that is in beta, but I have found it works quite well, is to schedule a post on multiple platforms while editing the content on a per platform basis (i.e., photo for Instagram, link post for Instagram with a lot of hashtags and short test for Twitter). When I have had questions their customer service and tech support have been very quick to respond AND knowledgeable about their product capabilities. The price point for Zoho is competitive for the features. I am seriously considering recommending it to my client for ongoing use.
- Clean, intuitive interface.
- Great post customization by social platform feature.
- Responsive and knowledgeable tech support and customer service.
- There are good analytics/stats but there is room for improvement. Note that I have found this true of all social management tools I've used and it is hard to please everyone in this arena.
It is being used to manage social media from a centralized point by one person only. It is being used to post media as well as manage stats for report submission. It is massively helpful, but I am using it as an individual tying in all my social media into one point.
- Social media integration.
- Easy posting.
- Amazing report generation.
- Quicker integration with social media.
- Stats explanation.
- Sometimes when you don't lose followers, it says down 100% but makes it look like a bad thing?