Overview
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
Zoho Social - the must have multi channel social media manager
A really good tool for social media managers
The best social media platform for SMB!
Overall a great scheduling platform!
Effortless Social Media Management with Zoho Social
Zoho Social review
The most engaging social media management tool
A Fantastic Product - I got my social media under control!
Zoho Social -a supe tools for your business
Using Zoho Social to organize and manage posting to multiple platforms
Great nifty software that's super easy to use!
How Zoho Social Drove business to me
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Twitter (359)9.393%
- Content planning and scheduling (409)9.292%
- LinkedIn (355)9.191%
- Facebook (396)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Professional
$25
Agency
$200
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 7.9Sentiment analysis(243) Ratings
The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.
- 8.6Broad channel coverage(338) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.2Content planning and scheduling(409) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 7.6Audience targeting(289) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 8.2Content optimization(337) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.9Automated routing and prioritization(283) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.4Customer interaction histories(314) Ratings
Users can view the entire customer conversation history when responding to a mention.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.9Lead generation(214) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 8.4Content marketing(282) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.3Twitter(359) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9Facebook(396) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.1LinkedIn(355) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 8.7Google+(227) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.1Instagram(325) Ratings
The software allows users to monitor, publish and respond via Instagram.
Reporting/analytics
- 7.7Campaign success analytics(330) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 7.6Competitor analysis(201) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 8.4Role-based user permissions & privileges(268) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 9.3Mobile access(341) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(510)Attribute Ratings
- 8Likelihood to Renew12 ratings
- 8.2Availability2 ratings
- 8.2Performance3 ratings
- 9.4Usability250 ratings
- 9.3Support Rating220 ratings
- 8.2Online Training1 rating
- 8.3Implementation Rating5 ratings
- 7.3Configurability2 ratings
- 8.2Product Scalability3 ratings
- 3.6Ease of integration2 ratings
- 8.2Vendor pre-sale2 ratings
- 8.2Vendor post-sale2 ratings
Reviews
(26-50 of 416)Zoho Social- Best tool ever!
- Bulk upload
- photos with links from imgur.com
- Easy schedule
- multiple social platforms
- Quantity of scheduled post could be higher than 350
The Ultimate Social Media Command Centre
- Post scheduling
- Social media analytics
- Zoho Social has to improve on making editing social media channels more intuitive. I have not been able to edit my Facebook group that disconnects from the Zoho Social all the time
Best Social Media Handling Application for Start-ups
- Post on Multiple Social Network in Single Click
- Schedule a Post for a Specific Day with Easy
- Use some AI feature during the posting
- It is very easy to use on Desktop & Mobile Application
- It provide us a great way to posting on social media
- Zoho Social work on 100% time without any delay
Easy to use and valuable
- Growth
- Facebook analytics
Zoho Social is what we needed for social media marketting
- Content sharing to all our social media accounts at one place
- Warning about platform specific issues, also giving choice not to include problematic platforms
- Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
- A directs integration to instagram would be very nice but this is basically not about Zoho, more about facebook team
- A simple video/content converter that will fix the format for twitter automatically, maybe...
- Help with Post Scheduling
- Help with AI
- Help with Connect multiple profiles at one place
- Create single report for all profiles
- create different tabs for all profiles while creating posts
Amazing product
- Recurrent posting
- Posting in multiple channels
- Add reels
Works for us
- Collaboration
- Posting to multiple platforms
- Price
- Zoho Social is huge-it's hard to navigate to just the social
- Still not totally sure what the cost for premium is
- That's about it for critiques
User friendly
- Fast and square
- Esay to use
- User friendly
- Cost of plans
Efficient, economical and successul
- Multiple platforms
- Ease of use
- App access
- Image sizing
- Email platform integration
- Greater flexibility on repeat post timings
Happy to do a Zoho Social review!
- Multi-channel publishing
- Media library
- Simple and bulk content scheduling
- With so many capabilities it can sometimes be overwhelming
- Takes a little time to get used to the platform
TaskTag's review of Zoho Social
- Customizing Content
- Scheduling Posts
- Data Monitoring
- Posting Features
- Live Updates
Zoho Social - Pragmatic practical solution for SMEs
For me, it was Brand Health, Scheduling, nice UI, reporting, and multiple platform support. Zoho Social had everything I wanted, so was perfect. The things it doesn't have are few and far between, but I manage as I'm saving 3/4 hours a week by having Zoho. It is perfect for me, and I think it should be perfect for most SMEs.
- Brand Health
- Schedueling
- Simplicity
- Platform Support
- Better Pricing for Teams
- Addons for SalesIQ
- Integrations with other CRMs
- Weekly Planning of posts and content
- Community Management
- Reporting
In my opinion, Zoho Social as less well suited
- Integrating with Hubspot/Mailchimp
- Multiple users for a startup team is a bit pricey
- Web tracking for retargeting
I can't really complain about too many areas, but Zoho Social stands out for its solutions rather than things I'd like to improve. Utilisation is key.
Zoho Social is the best social media app out there PERIOD
- User friendly/easy to navigate
- Automation is great and keeps you in tip top shape
- Zoho Social is all in real time and updates are quick and fast
- Add some more templates for cleaning companies
A Must Have! 5 Stars!!
- Content scheduling
- Content management
- Including notifications
Already it is saving me hours and hours of work in getting my social media presence out there.
I can't recommend it highly enough!
- Ease of use
- Richness of features
- Highly competitive pricing
Value for money
- Manage your social media handle
- Bring you the isights
- helps you create leads
- Suncronisation of data.
USER FRIENDLY!
- Monitoring Social Media accounts
- Posting across all platforms
- Scheduled posts
- Adding media is a bit of a long process
- Deleting posts directly from the app does not work for some social media platforms adding that would be a plus
My New Social Media Manager
- Easy to create and schedule posts
- Can post from desktop or app
- Really cool chrome extension to post articles or photos with ease
- Can't post my YouTube shorts from the app yet
- I haven't figured out how to get my reels in IG yet
Social novice call Zoho Social for help
- Posting
- Monitoring
- Cross-platform
- Better non-profit pricing
One of the best in the market
- easy set up
- serving several social media channels at once
- great insights with regards to engagement etc.
However, if you want to incorporate it into your day-to-day work, you might need one of the paid plans.
You can already do a lot with the standard subscription. e.g. content scheduling and planning. And you have a calendar for an overview of your post.
The higher the plan, the more you can do, obviously.
- Integrates with social media channels
- Easy to learn and use interface
- Cost-effective option for small businesses
- Professional support
- Integration with Adobe Suite instead of just Canva
- Better Canva integration ( a little glitchy)
- Perhaps even an internal design option?
- UI interface
- Image Resizing
- Speed of Uploads
- Picture Filters
- Video Editing
- Mobile App
Best in price and user experience
- Simple analytics
- User friendly
- Great pricing
- More analytics
- Appropriate notifications to all users
A Great Tool for Small Teams!
- Drafting, Templating, and Scheduling Posts
- Monitoring Social Media Feeds and Post Performance
- Intuitive Design and Easy Workflow
- More Tools to Craft and Preview Posts
- More Detailed Performance Reviews
- Hashtag Recommendations and Monitoring