The social media management tool you need NOW
If you're looking to improve your social media then Zoho Social is a must. I have tried nearly all the others out there and this is by far …
Starting at $10 per month
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What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
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Popular Features
- Twitter (360)9.393%
- Content planning and scheduling (410)9.292%
- LinkedIn (356)9.191%
- Facebook (397)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Cloud
per month
Professional
$25
Cloud
per month
Agency
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Social Media Management Software for Businesses & Agencies | Zoho Social
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Reviewers rate Twitter and Mobile access highest, with a score of 9.3.
The most common users of Zoho Social are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
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Reviews
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April 23, 2024
Great Product for Small Business
Score 10 out of 10
Vetted Review
Verified User
Zoho Social has revolutionized our social media management experience. As a small business owner, I was overwhelmed with the multitude of platforms and the time it took to manage them all. Zoho Social streamlined everything into one user-friendly interface. It can help any small business manage all of their social media pages in one place and the post manager and social media calendars help keep everything organized so you can focus on the other parts of your business.
- Social Media Calendar
- Social Listening
- Engaging with your audience
- Hashtag Tracking
- Competitor Monitoring
April 02, 2024
The best social media platform for SMB!
Score 10 out of 10
Vetted Review
Verified User
We use Zoho Social to schedule, run, and manage our social media profiles and accounts.
- Scheduling
- Customizing posts
- URL Shortening
- Reports
- Dashboard
- More detailed reports
March 27, 2024
Overall a great scheduling platform!
Score 5 out of 10
Vetted Review
Verified User
I've been using Zoho Social recently to manage my social media accounts, and I'm quite impressed with its features. It's a comprehensive tool that makes scheduling posts, analyzing performance, and engaging with followers seamless.
- content scheduling
- content calendar
- monitoring
- analytics reports
- he ability to separate analytics for organic and paid content data
February 24, 2024
Easy to use scheduling
As a start-up founder, I’ve used (nearly) every social media management app you can think of for brand management… Hootsuite, Buffer, PLANOLY, Metricool, Loomly… you get the picture. However, after using Zoho Social to create and schedule content across my platforms, I have to declare the app no.1! There’s a mobile app for on-the-go access. The interface is intuitive and easy to use. Plus, the free version is surprisingly robust and offers enough features for the more casual social media user. Great job Zoho
- Mobile app for on-the-go access
- Intuitive interface
- Useful features
- More integrations to allow better work flow
December 28, 2023
Time saver!
Score 9 out of 10
Vetted Review
Verified User
We use Zoho Social in our business for all social media scheduling. This is done easily in advance, for several social media platforms. I like that I can see the calendar and what is coming up, and what needs to go in. I like that others can be a part of the team, so many people can have their input.
- Scheduling
- Team work
- Engaging on socials
- Posting to Facebook groups I manage
- Different calendar layout
- Easily change times for the same post in different platforms
December 01, 2023
Use Zoho Social!! Is awesome!!! Earns time, can use several social channels and you can autopublish!!!!
Hi, I am using Zoho Social to autopublish vacancies and posts in Twitter, Linkedin, Linkedin Page, Facebook, and Facebook page, I haven´t found another application that allows you to connect that many social channels with a free version. It has earned me a lot of time having to do things manually! It is easy to use and it loads fast
- I love it allows you to autopublish in several social media
- Automates work and earns me the time I had to use to publish in social media manually.
- Easy to use
- Loads fast
- Being able to publish in more social media channels
- The ability to post multiple times a week, It just allows to post once a week over a 13 week period
- I would like to see less expensive plans
- I would like to be able to add other groups I have in Facebook
October 31, 2023
Zoho Social is what we needed for social media marketting
Score 10 out of 10
Vetted Review
Verified User
We are mainly using Zoho Social for social marketing of our upcoming game Create Your Own Universe. It is very efficient for us that Zoho Social manages our shares at one place and gives us feedback about the views, interactions, and shares of the posts during the post-release process. It is also a nice feature that the app warns us against platform specific requirements before sending the post so that we can better organize the videos, photos we share in order for them to look the same in all platforms. This helps us standardize our shares.
- Content sharing to all our social media accounts at one place
- Warning about platform specific issues, also giving choice not to include problematic platforms
- Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
- A directs integration to instagram would be very nice but this is basically not about Zoho, more about facebook team
- A simple video/content converter that will fix the format for twitter automatically, maybe...
August 23, 2023
Zoho Social is the best social media app out there PERIOD
We currently use Zoho Social to find what best words to us for our SEO, we use it to make and post ads in the future at certain times. I think it is very efficiant, user friendly, and at a wonderful price. You can add all of your media pages and get all of the info and analytics on all of this so you know where you need to post and when. It is a must have tool in this day and age.
- User friendly/easy to navigate
- Automation is great and keeps you in tip top shape
- Zoho Social is all in real time and updates are quick and fast
- Add some more templates for cleaning companies
June 30, 2023
One of the best in the market
I absolutely love this app as it helps me a lot to organise. With this app, I can use social media channels in one go and have the information in one place. It is time-saving as I do not need to go from one social media channel to another. It is easy to set up and maintain, and I prefer it to other similar apps.
- easy set up
- serving several social media channels at once
- great insights with regards to engagement etc.
June 02, 2023
Best in price and user experience
Awesome product! Easy to use and it gives 360 views of your social presence. Highly recommended. Will use it and will recommend it to anyone who is looking to manage their social channels from one place. We use this platform to make our brand awareness and to drive leads to our organization. Would recommend this product to all my followers. Great work, Zoho!
- Simple analytics
- User friendly
- Great pricing
- More analytics
- Appropriate notifications to all users
We evaluated and compared several social media management tools and Zoho Social offered most of the activities we sought. During our trial period, we could schedule across diverse social networks, check analytics, monitor the pages, find competitor activities, and download reports.
It is a comprehensive tool to measure, compare, publish posts, research, and analyze the social presence of any brand.
- The "limited publisher" option offers great control over a post before it is uploaded. Only when the assigned approver approves it, the final posting is done.
- The summary reports are very crisp and on-point. The custom dashboard for "Reports" is an added advantage!
- "Monitoring" lets the user add multiple categories that they wish to monitor for their brand. For eg. Reviews, Page search, Hashtag, Mentions, etc.
- Zoho Social can improve publishing features under LinkedIn. Upload PDF carousel, Tag people, etc.
- Provide metrics on Retweets done from the page/profile - Twitter.
- Provide a better view of the competitor insights. Maybe, add it as a separate section under "Reports".
May 24, 2023
Awesome!
Awesome product! Easy to use and it gives 360 views of your social presence. Highly recommended. Will use it and will recommend it to anyone who is looking to manage their social channels from one place. We use this platform to make our brand awareness and to drive leads to our organization.
- Monitor
- Posts
- Leads
- leads
We have 2 use cases: Post our company content across multiple channels Post our customer's content across multiple channels
- Easy setup for all social channels
- Managing nuances between channels such as image size, links, and other requirements
- Showing a single view of all interactions
- More options for multiple brand and user add-ons
- Feature requests sometimes receive disinterested reponses
It helps with the integration of all my social media pages
- Integration of multiple social media pages
- Analytics reporting
- Suggesting best times to post
- Calendar View
- Allow adding personal pages especially for personal brands ( Facebook)
- Automate compatibility of content to different pages
April 26, 2023
Very happy with Zoho Social!
I use Zoho Social to pre-schedule posts across multiple platforms. I recently moved my business’s social media management across from another provider, having been with the previous incumbent for many years. However, I had begun to find it expensive and glitchy, and Zoho Social made sense to me given that I already use Zoho Books. I’m very happy with Zoho Social thus far, although I’m still finding my feet. The best part is that there is local support in my country!
- Pre-scheduling posts with a calendar view available
- Reminding me to re-size Instagram images
- Showing me the Twitter character limit
- Sometimes my Insta images have a black column on the side but I don’t know why.
April 25, 2023
Decent software to help save time
Zoho Social helps me to keep track of social media posts, and be able to respond timely to stay engaged with my potential clients. Rather than having to go to multiple platforms to be aware and stay on top of my social media presence, Zoho Social puts it right at my fingertips. This greatly helps me to keep on top of my social marketing, and saves me valuable time that I can use elsewhere.
- Notifies me when I receive a social media interaction.
- Helps me to schedule content on a regular basis.
- Allows me to view, at a glance, what my social media posting calendar looks like.
- Perhaps additional integrations with other platforms, such as my Wix and Squarespace sites or my practice management software.
April 24, 2023
Social Media without worries with Zoho Social
Zoho Social solves the problem of how to post consistently on my social sites... I am able to plan the week and not worry about this part of the equation. I would highly recommend Zoho Social to anyone who desires a social media presence without the stress!
- Posts across multiple platforms
- Desktop and mobile app work well together
- Notifies if a post does not adhere to platforms guidelines due to size or video
- Able to drag and drop photos on the site
- The calendar of upcoming posts is extremely useful
- The ability to format a post for different platforms within the app
- Love all I have used so far!
April 05, 2023
Zoho for Small Scale User(s)
Score 8 out of 10
Vetted Review
Verified User
Zoho Social gives me the opportunity to schedule my social media posts to bring inspiration to many individuals residing in the Philippines. I only use the basic features of it, like scheduling, but I am confident I am capable at its more advanced features for when the day finally comes.
This app has a more professional feel to it than competing online software. It may be at times a bit frustrating to manually move the scheduling tool towards the last post scheduled but at the same time this keeps one attentive that s/he should not schedule too far ahead of time.
One of the standout features of Zoho Social is its ability to manage multiple social media accounts from a single dashboard. Users can schedule posts, monitor brand mentions and respond to comments and messages across Facebook, Twitter, LinkedIn, Instagram, and more! This centralized approach saves time and eliminates the need for multiple logins+tabs.
Another feature of Zoho Social is its powerful analytics capabilities. Users can track engagement metrics like likes, comments + shares, as well as measure the success of campaigns and track competitor activity. These insights enable businesses to make data-driven decisions and optimize their media strategy.
This app has a more professional feel to it than competing online software. It may be at times a bit frustrating to manually move the scheduling tool towards the last post scheduled but at the same time this keeps one attentive that s/he should not schedule too far ahead of time.
One of the standout features of Zoho Social is its ability to manage multiple social media accounts from a single dashboard. Users can schedule posts, monitor brand mentions and respond to comments and messages across Facebook, Twitter, LinkedIn, Instagram, and more! This centralized approach saves time and eliminates the need for multiple logins+tabs.
Another feature of Zoho Social is its powerful analytics capabilities. Users can track engagement metrics like likes, comments + shares, as well as measure the success of campaigns and track competitor activity. These insights enable businesses to make data-driven decisions and optimize their media strategy.
- Scheduling
- Metrics
- Engagement
- Monitoring
- Sponsorship by Users in Return for Free Service (i.e., advertising)
- Calendar Optimization Tools
- ChatGPT Integration
February 09, 2023
The Most Bang for Your Buck Social Media Data Dashboard
Problem: You need your social media analytics all in one place with some additional non-directly translatable without database & processing. Solution: an all-in-one place social media analytics dashboard. They are very much no frills and for the pricing, it's almost unbeatable. I have tried Iconosquare and such but this is by far the best for its price solution.
- The setup of user accounts is super easy.
- Analytics shown are clean and easy to read.
- It's honestly not that expensive.
- When you click on the individual content performance, there needs to be more analytical charts to see momentum and falls in likes to show longevity.
- Instagram mentions & tagging are not captured well or at all.
January 05, 2023
Zoho Social - the only tool you'll need
Score 9 out of 10
Vetted Review
Verified User
We’ve used
a number of different social media management platforms over the years for our
business including start-up vendors and major corporate suppliers. What makes Zoho Social stand out from the
rest is that it offers a good range of functionality while remaining easy to
use and intuitive.
Overall an
excellent social media management tool and good value for money.
- Cross platform publishing
- Reporting
- Calendar view
- Approvals functionality could be better
Score 10 out of 10
Vetted Review
Verified User
have used Zoho Social for my social media management and I have been extremely impressed with its features and performance. The platform is user-friendly and easy to navigate, which has made it easy for me to schedule and publish content on multiple social media platforms. One of the standout features of Zoho Social is its advanced analytics and reporting capabilities. I am able to get a detailed breakdown of the performance of my social media campaigns and track the growth of my followers. This helps me to understand what works and what doesn't and make informed decisions about my social media strategy. Another feature that I really appreciate is the ability to collaborate with my team within the platform. We can all work on the same calendar and schedule, and assign tasks to each other, which has really streamlined our social media management process. Overall, I highly recommend Zoho Social for anyone looking for a comprehensive and easy-to-use social media management tool. It has helped me to manage and grow my social media presence effectively and I am confident it will do the same for others.
- Where I can manage all social media account in one platform
- Where I can upload Post in one click in all social media platform
- very convinient and very understandable easy to use
- One of the things that I particularly like about Zoho Social is that it offers a wide range of features and tools,
- user-friendly social media management tool
- It has all the features and capabilities you need to effectively manage and grow your social media presence, and it's easy to use, which is a major plus
- Integration with other tools: While Zoho Social offers a wide range of features and tools, it would be useful to have more integration with other tools and platforms. For example, it would be helpful to be able to connect with email marketing platforms or customer relationship management (CRM) systems to better track and analyze customer interactions across different channels.
- Advanced content creation: While Zoho Social allows you to schedule and publish content, it could be beneficial to have more advanced content creation tools, such as the ability to design and schedule more visually appealing posts or the ability to create custom images and graphics.
- Customer support: While Zoho Social offers a comprehensive knowledge base and customer support, it could be improved by offering more personalized support, such as a live chat or phone support option.
November 02, 2022
Give it a shot
We use it for content planning and scheduling our posts. We dont have to worry about timing as the software advises us the right time for our post. We had to constantly look for staff to do our posting and with this software our worries and tensions have reduced to a great extent.
- Post scheduling
- Calendar management
- Easy to use
- Tagging other people
- Dropping images/ posts from the desktop
- Better mobile UI
October 24, 2022
AMAZING Premium Service, Nothing at All For Free :/
I use Zoho Social to organize, plan, schedule, and publish content on various platforms. The biggest problem I appreciated Zoho Social for fixing is allowing me to schedule posts for my clients on LinkedIn AND Twitter which seems to be very uncommon on social media management softwares. I only used Zoho Social, and none of their other apps because that's all I really needed (Twitter management). However, I can see how integral the other software is that they offer to allow a company complete CRM service. I also loved how I could retweet tweets that my client was tagged in directly in the Zoho Social app as well as respond to messages, etc. I think this was my favorite feature.
- Their analytics are on point, updates daily (if not sooner), and shares them for each platform you have connected
- Loved how I am able to retweet directly in the platform and respond to all social media direct messages within the platform as well.
- If a photo is too large for instagram, you can crop and add filters to the image(s) before you post right in the app with no hassle.
- The button to "customize posts" was very hard to find. I got frustrated trying to locate it. I ended up having to make multiple posts with the same content to post on each platform instead of just using one button to sort everything out.
- It would be amazing if they had a video based social media such as tik tok or youtube. You can post videos on FB or IG, but they won't come as reels. There isn't a place to post IG stories either.
- When I'm tagging people in a post, they'll pull up the twitter and facebook names but no one else. So often I would post the wrong IG name and have to go back and edit the post.
We have multiple clients with multiple accounts, so we needed a platform that was quick and easy to use but had advanced features when we needed them. This was evidently exactly what we got we with Zoho Social
- Jumping between multiple accounts easily
- A well presented social calendar that's easy to manage
- A really simple interface for posting content quickly
- Scheduling threads on Twitter would be great
October 14, 2022
Simple and convenient social media mangement tool
As the person responsible for wine.co.za's social media management, I have to publish content on various social media platforms. It tends to get very time-consuming. But planning and scheduling content on Zoho Social saves me a lot of time. Since using Zoho Social, I now have more time to spend on my other responsibilities. I feel a lot less overwhelmed; in fact, I'm more productive these days.
- Scheduling of social media content for various platforms all in one place.
- Helpful, friendly customer service.
- Different ways to view social media schedule, i.e. monthly or weekly.
- Inability to tag users on Instagram photos.