Overview
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
Zoho Social - the must have multi channel social media manager
A really good tool for social media managers
The best social media platform for SMB!
Overall a great scheduling platform!
Effortless Social Media Management with Zoho Social
Zoho Social review
The most engaging social media management tool
A Fantastic Product - I got my social media under control!
Zoho Social -a supe tools for your business
Using Zoho Social to organize and manage posting to multiple platforms
Great nifty software that's super easy to use!
How Zoho Social Drove business to me
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Twitter (359)9.393%
- Content planning and scheduling (409)9.292%
- LinkedIn (355)9.191%
- Facebook (396)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Professional
$25
Agency
$200
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 7.9Sentiment analysis(243) Ratings
The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.
- 8.6Broad channel coverage(338) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.2Content planning and scheduling(409) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 7.6Audience targeting(289) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 8.2Content optimization(337) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.9Automated routing and prioritization(283) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.4Customer interaction histories(314) Ratings
Users can view the entire customer conversation history when responding to a mention.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.9Lead generation(214) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 8.4Content marketing(282) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.3Twitter(359) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9Facebook(396) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.1LinkedIn(355) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 8.7Google+(227) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.1Instagram(325) Ratings
The software allows users to monitor, publish and respond via Instagram.
Reporting/analytics
- 7.7Campaign success analytics(330) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 7.6Competitor analysis(201) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 8.4Role-based user permissions & privileges(268) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 9.3Mobile access(341) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(510)Attribute Ratings
- 8Likelihood to Renew12 ratings
- 8.2Availability2 ratings
- 8.2Performance3 ratings
- 9.4Usability250 ratings
- 9.3Support Rating220 ratings
- 8.2Online Training1 rating
- 8.3Implementation Rating5 ratings
- 7.3Configurability2 ratings
- 8.2Product Scalability3 ratings
- 3.6Ease of integration2 ratings
- 8.2Vendor pre-sale2 ratings
- 8.2Vendor post-sale2 ratings
Reviews
(1-25 of 122)Gets the job done, good usability and mobile app available
- scheduling posts
- overview of future posts
- usability and intuitive user interface
- possibility to post on facebook personal timeline
- feature to post facebook/instagram stories
- shorten posts for twitter
Zoho Social is what we needed for social media marketting
- Content sharing to all our social media accounts at one place
- Warning about platform specific issues, also giving choice not to include problematic platforms
- Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
- A directs integration to instagram would be very nice but this is basically not about Zoho, more about facebook team
- A simple video/content converter that will fix the format for twitter automatically, maybe...
Very happy with Zoho Social!
- Pre-scheduling posts with a calendar view available
- Reminding me to re-size Instagram images
- Showing me the Twitter character limit
- Sometimes my Insta images have a black column on the side but I don’t know why.
Zoho for the Win!
- Posts to multiple social media channels at once.
- Allows scheduled posts and even recommends high traffic post schedules.
- Includes a bank of free images to use with your posts.
- I have no suggestions. I am extremely happy with this tool.
Zoho for Small Scale User(s)
This app has a more professional feel to it than competing online software. It may be at times a bit frustrating to manually move the scheduling tool towards the last post scheduled but at the same time this keeps one attentive that s/he should not schedule too far ahead of time.
One of the standout features of Zoho Social is its ability to manage multiple social media accounts from a single dashboard. Users can schedule posts, monitor brand mentions and respond to comments and messages across Facebook, Twitter, LinkedIn, Instagram, and more! This centralized approach saves time and eliminates the need for multiple logins+tabs.
Another feature of Zoho Social is its powerful analytics capabilities. Users can track engagement metrics like likes, comments + shares, as well as measure the success of campaigns and track competitor activity. These insights enable businesses to make data-driven decisions and optimize their media strategy.
- Scheduling
- Metrics
- Engagement
- Monitoring
- Sponsorship by Users in Return for Free Service (i.e., advertising)
- Calendar Optimization Tools
- ChatGPT Integration
Overall, Zoho Social is a powerful social media management tool that can help businesses and marketers streamline their social media workflow and make data-driven decisions. Its robust features and integration capabilities make it a top contender in the social media management space.
The best app
- managing social media
- reply to messageses
- easy to use
- social media messaging
Photographer that LOVES the ease of use and power of Zoho Social
- Scheduling
- Posting across platforms
- Simple interface
- There seems to be a glitch accessing phone photo library every once in a while. It will occasionally only display "Recent" images with no way of accessing the larger library.
- I'd like to see adding a hashtag suggestion tool based on keywords in the caption.
- Brighter, more colorful/fun interface.
Why I Chose Zoho Social
- Bulk Upload Posts
- Messages
- Monitor Google Business Reviews
- Does Not Monitor Instagram Mentions/Tags
- Cannot Bulk Schedule Videos
- Must Connect Personal LinkedIn Profile to Access Page
The Most Bang for Your Buck Social Media Data Dashboard
- The setup of user accounts is super easy.
- Analytics shown are clean and easy to read.
- It's honestly not that expensive.
- When you click on the individual content performance, there needs to be more analytical charts to see momentum and falls in likes to show longevity.
- Instagram mentions & tagging are not captured well or at all.
AMAZING Premium Service, Nothing at All For Free :/
- Their analytics are on point, updates daily (if not sooner), and shares them for each platform you have connected
- Loved how I am able to retweet directly in the platform and respond to all social media direct messages within the platform as well.
- If a photo is too large for instagram, you can crop and add filters to the image(s) before you post right in the app with no hassle.
- The button to "customize posts" was very hard to find. I got frustrated trying to locate it. I ended up having to make multiple posts with the same content to post on each platform instead of just using one button to sort everything out.
- It would be amazing if they had a video based social media such as tik tok or youtube. You can post videos on FB or IG, but they won't come as reels. There isn't a place to post IG stories either.
- When I'm tagging people in a post, they'll pull up the twitter and facebook names but no one else. So often I would post the wrong IG name and have to go back and edit the post.
Simple and convenient social media mangement tool
- Scheduling of social media content for various platforms all in one place.
- Helpful, friendly customer service.
- Different ways to view social media schedule, i.e. monthly or weekly.
- Inability to tag users on Instagram photos.
Time and energy saver
- Content distribution
- Time saving
- Metric reports on organic and paid engagement
- Doesn't cover all SM platforms
- Doesn't fully integrate with YouTube posting
- Have had issues with the permissions around Google My Business which means the posts have frequently bounced back from there
Zoho Social made life at Immortals a little less busier and easy!
- Scheduling posts for later
- posting on all different social media
- Simple and easy to monitor analytics across social platforms
- Give an option to post a reel on Instagram, maybe like a checkbox in case of posting a video
Zoho Social: One stop solution for all your social needs
- Replies to messages from one dashboard.
- Retrieve leads.
- Schedule posts.
- Organize your profiles.
- Could be useful if WhatsApp business integration is available.
its Amazing Application
- User Friendly
- Cost Affordablee
- Add Stories
- Add more socia media platform
Zoho a simple and cheap solution
- Scheduling posts.
- Great UI.
- Google business posts.
- First comment on Instagram should be included on lower level.
- Pinterest.
Want support? You got it!
- Scheduling
- Analytics
- Messaging
- Manually upload multiple pictures to Instagram at once
- Integrate with TikTok
- Allow Collaborations on scheduled posts not just drafts
- Scheduling content in different social media platforms
- Connecting your different accounts in social media in one dashboard
- Allowing you to publish content in Twitter, Facebook, Linkedin, Instagram and Youtube
- Maybe a more clear way to navigate between different tools
- The mos basic package does not include all the features, but it's cheap
- Managing my account wasn't easy at the first attempt
Zoho Social Review
- Instagram marketing.
- Facebook Marketing.
- LinkedIn
- Twitter
- Insights on how to make instagram better for the brand.
- How to use twitter efficiently.
- How to use linkedin efficiently.
Zoho Social
- Links to all our social accounts.
- Saves draft.
- Allows for three accounts on premium versions.
- Doesn’t allow for sharing posts between brands.
- Can't do “save as” updates to posts without overriding the existing post.
Zoho Social Review
- Streamlines tasks on social media (you can post, interact with followers and view analytics all in once space).
- Allows you to easily interact with team members. It's extremely collaborative.
- You can monitor other brands and competitors to pick up on new trends and implement them into your own strategy.
- The only thing that I would change is having the ability to preview the Instagram Grid so that you can see what the grid will look like as a whole before posting.
Convenience in every way!
- Schedule Post
- Insight/Analytics
- Combining all social media platforms
- Being able to add multiple social media groups onto 1 brand
- Being able to add to instagram stories
It needs work on being able to add multiple group pages to 1 brand and being able to add stories on Instagram.
Great Product
- Scheduling
- Posting
- Reporting
- Carousel posts for Instagram
- More Insights on reports
- UI
Zoho Social Review
- Allows you to create customized dashboards.
- Analytics helps you to monitor Social mentions and engagement levels.
- Publishes on time with limited system down times.
- Uploading videos is a challenge. Software does not provide guidelines (file size, duration) for Instagram IGTV.
- Support for WhatsApp groups would be useful.
- Does not support Instagram & Facebook Stories.
Zoho Social for NP
- Scheduling posts in advance.
- Posting to all channels at once.
- Monitoring comments and likes from one platform.
- Instagram grid layout where you can move around your posts.
- A cleaner and sleeker look.
- The ability to do a carousel post on Instagram.