Overview
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
Zoho Social - the must have multi channel social media manager
A really good tool for social media managers
The best social media platform for SMB!
Overall a great scheduling platform!
Effortless Social Media Management with Zoho Social
Zoho Social review
The most engaging social media management tool
A Fantastic Product - I got my social media under control!
Zoho Social -a supe tools for your business
Using Zoho Social to organize and manage posting to multiple platforms
Great nifty software that's super easy to use!
How Zoho Social Drove business to me
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Twitter (359)9.393%
- Content planning and scheduling (409)9.292%
- LinkedIn (355)9.191%
- Facebook (396)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Professional
$25
Agency
$200
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 7.9Sentiment analysis(243) Ratings
The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.
- 8.6Broad channel coverage(338) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.2Content planning and scheduling(409) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 7.6Audience targeting(289) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 8.2Content optimization(337) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.9Automated routing and prioritization(283) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.4Customer interaction histories(314) Ratings
Users can view the entire customer conversation history when responding to a mention.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.9Lead generation(214) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 8.4Content marketing(282) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.3Twitter(359) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9Facebook(396) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.1LinkedIn(355) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 8.7Google+(227) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.1Instagram(325) Ratings
The software allows users to monitor, publish and respond via Instagram.
Reporting/analytics
- 7.7Campaign success analytics(330) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 7.6Competitor analysis(201) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 8.4Role-based user permissions & privileges(268) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 9.3Mobile access(341) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(510)Attribute Ratings
- 8Likelihood to Renew12 ratings
- 8.2Availability2 ratings
- 8.2Performance3 ratings
- 9.4Usability250 ratings
- 9.3Support Rating220 ratings
- 8.2Online Training1 rating
- 8.3Implementation Rating5 ratings
- 7.3Configurability2 ratings
- 8.2Product Scalability3 ratings
- 3.6Ease of integration2 ratings
- 8.2Vendor pre-sale2 ratings
- 8.2Vendor post-sale2 ratings
Reviews
(1-25 of 372)Zoho Social allows you to grow your following with ease!
- Ease of connecting multiple accounts
- Great scheduling features
- Simple interface with great analytics
- Haven't had any problems personally.
- Multi channel posting
- Easy scheduling
- Great analytics
- Integration of any size photo or video
- Conversion of videos for each specific site
A really good tool for social media managers
- review post
- comment post
- more options in free plan
The best social media platform for SMB!
- Scheduling
- Customizing posts
- URL Shortening
- Reports
- Dashboard
- More detailed reports
Overall a great scheduling platform!
- content scheduling
- content calendar
- monitoring
- analytics reports
- he ability to separate analytics for organic and paid content data
Effortless Social Media Management with Zoho Social
- Dashboard to track the SM health
- Smooth posting
- ease of login using SSO and configuration
- Writing post
- Custom analytical elements
- Landing page customisation
The most engaging social media management tool
- Social media integration
- post automation
- post analytics
- usage of AI in to create post content
- give more flexible payment options for small companies
- more trial period
I use Zoho Social to integrate with all my social media, schedule posts and maintain a constant presence.
I can also monitor my progress, all the data being displayed on a single report page.
- Integrates with social media
- Easy to schedule posts
- Provides detailed reports
- I feel so far Zoho Social is great and fulfils all my needs.
I don't see a case where Zoho Social may be bad.
Zoho Social -a supe tools for your business
- Scheduled posts
- All social in one click
- See reports
- Images and videos customization
- Drafting and refining my post
- Posting to multiple platforms
- Scheduling and optimizing posts
- Logging into mobile app; I couldn't make that work
Easy to use scheduling
- Mobile app for on-the-go access
- Intuitive interface
- Useful features
- More integrations to allow better work flow
Great nifty software that's super easy to use!
- Scheduling posts
- Signing into multiple social platforms
- Multiuser logins
- Threads app is missing and could be a nice addition
- Zoho social apparently doesn't let you edit the posts once they are scheduled - it would be great to have that option
How Zoho Social Drove business to me
- Integrates with multiple platforms
- Allows scheduling of post 30 days in advance
- It offers creation tools to encourage results
- Additional free image selection
- Editing of photos using an AI scanner
Zoho Social for a Zoho One User
- Schedule Posts
- Integrates with CRM
- Priced with Zoho One
Fantastic tool
- Scheduling
- Approvals
- Adding media
- I manage the account from a different country than the client. It would be good to see the date & time according to the country the account is registered in rather than mine.
Great Product!
- Clear structure and organization
- Easy to use interface
- Easy to understand reports
- Simple ability to share across multiple platforms
- Continued linkage between reports across platforms
- More capabilities on the app
- Recurring posts show up more clearly
A Great One-Stop-Shop for Effective Digital Marketing Efforts
I particularly love the fact that it doesn't just focus on post-scheduling - it focuses on overall community management and that is absolutely useful.
- Community Management
- Push Notifications (for comments, DM's, etc)
- Insights & Analytics
- User Interface
- App
- Multi-Channel Publishing ease and access
- Repeat Posts
- Inability to schedule collab posts for IG
- Insights take some time to update (Main page insights, not realtime shifts)
Time saver!
- Scheduling
- Team work
- Engaging on socials
- Posting to Facebook groups I manage
- Different calendar layout
- Easily change times for the same post in different platforms
- Easy to use
- Multi Account Posting
- Good Mobile App
- Stock image library on mobile device
Divide Your Work into Tenths. Double the Payoff.
Plus, you can schedule a post to repeat monthly or weekly, so you get to test your copy and see how it performs over time.
This makes iteration much easier and experimentation the aim, rather than struggle-bus tour to get nowhere fast.
Defffinitely take a look at this, both desktop and mobile, extremely useful.
Plus there's a free (and extended trial) of their epic Premium features, so you get to enjoy the perks while it helps generate leads-- which will get you the cashflow you need.
Pretty easy.
- Post on 10+ socials at once-- think about that time save!
- One place for metrics across ALL your socials-- Again, Time.
- Easy peasy scheduling
- Smart Queue to boost your reach!
- I want to see them expand to Threads-- if they do, it's GAME OVER
- I'm curious to see what could help menus flow better
- Mobile could use the media picker
It's a game changer.
Gets the job done, good usability and mobile app available
- scheduling posts
- overview of future posts
- usability and intuitive user interface
- possibility to post on facebook personal timeline
- feature to post facebook/instagram stories
- shorten posts for twitter
Highly recommend Zoho Social
- Scheduling posts and option to repeat posts
- Reporting with lots of options for analysis and clear graphs
- Audience insights
- Better onboarding
- Tutorials to help users get the most out of premium features
Use Zoho Social!! Is awesome!!! Earns time, can use several social channels and you can autopublish!!!!
- I love it allows you to autopublish in several social media
- Automates work and earns me the time I had to use to publish in social media manually.
- Easy to use
- Loads fast
- Being able to publish in more social media channels
- The ability to post multiple times a week, It just allows to post once a week over a 13 week period
- I would like to see less expensive plans
- I would like to be able to add other groups I have in Facebook
Zoho Social- Best tool ever!
- Bulk upload
- photos with links from imgur.com
- Easy schedule
- multiple social platforms
- Quantity of scheduled post could be higher than 350
The Ultimate Social Media Command Centre
- Post scheduling
- Social media analytics
- Zoho Social has to improve on making editing social media channels more intuitive. I have not been able to edit my Facebook group that disconnects from the Zoho Social all the time