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Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

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Recent Reviews

Fantastic tool

9 out of 10
January 10, 2024
Incentivized
We use Zoho Social to create, manage, and distribute organic social media and to monitor the results. We've used other platforms pre-Zoho …
Continue reading

Great Product!

9 out of 10
January 08, 2024
I have used Zoho Social to jumpstart my branding for future business development. It has been an invaluable tool that has allowed me to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Twitter (356)
    9.3
    93%
  • Content planning and scheduling (405)
    9.2
    92%
  • LinkedIn (352)
    9.1
    91%
  • Facebook (392)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

View all pricing

Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3
Avg 7.9

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.1
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9
Avg 8.5

Reporting/analytics

7.7
Avg 7.8

Account management

Users can manage access to multiple social media accounts.

8.8
Avg 8.2
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter and Mobile access highest, with a score of 9.3.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(506)

Attribute Ratings

Reviews

(1-25 of 411)
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Score 5 out of 10
Vetted Review
Verified User
I've been using Zoho Social recently to manage my social media accounts, and I'm quite impressed with its features. It's a comprehensive tool that makes scheduling posts, analyzing performance, and engaging with followers seamless.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work with Zoho Social because its easy to use, user-friendly, has all the premium services of any leading software like Hootsuite, Sprout. Its very affordable compare to those giants, do exactly the same thing. Would love to stick around with Zoho for a while. Let's see how they perform after a year.
Mohamed Mahadeer A | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a new startup started using Zoho Social right from the inception. We use ZohoSocial mainly for the Social Media integration, Social Media post automation and for post analytics. We are planning to use the premium version of Zoho Social once very soon. Costwise it is little higher side for the small company but the services they provide were worth the cost.
Bogdan Bratis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It keeps my social media presence under control. I can properly schedule posts and ensure my online presence is active and provides results.

I use Zoho Social to integrate with all my social media, schedule posts and maintain a constant presence.

I can also monitor my progress, all the data being displayed on a single report page.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It helps us to schedule social media posts It minimise human input, an super tool Thanks Zoho team, it help us to schedule greeting messages product launch messages new updates and much more what we can think Zoho Social is very great and powerful tool that can help the businesses to grow it has become a super easy to do social media postings and Management
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Zoho Social to organize and manage posting to multiple platforms, tweak the posts to the circumstances on each platform, and to schedule those posts. I't's also helpful to monitor the states, and select posts for revision and reposting. I do with it would show me a longer trail of posting history, organized by channel. And I'm still waiting for them to add BluSky, Threads, and other emerging platforms.
February 24, 2024

Easy to use scheduling

Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a start-up founder, I’ve used (nearly) every social media management app you can think of for brand management… Hootsuite, Buffer, PLANOLY, Metricool, Loomly… you get the picture. However, after using Zoho Social to create and schedule content across my platforms, I have to declare the app no.1! There’s a mobile app for on-the-go access. The interface is intuitive and easy to use. Plus, the free version is surprisingly robust and offers enough features for the more casual social media user. Great job Zoho
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a digital marketing agency that uses Zoho Social to schedule our social media posts on all our social platforms simultaneously and seamlessly. It helps us overcome the wastage of time in signing into individual platforms and posting natively on each. Having our social accounts in one place and being able to scroll through tabs to see them all one at-a-time is brilliant!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social is an impressive social media management tool ideal for businesses like ours. It offers an intuitive dashboard for scheduling posts, monitoring keywords, and collaborating across teams. The analytics feature provides insightful data, helping to refine strategies. Cost-effective with great customer support, it's a versatile choice for digital marketing professionals.
January 10, 2024

Fantastic tool

Anna Mace | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Social to create, manage, and distribute organic social media and to monitor the results. We've used other platforms pre-Zoho but found them to be less flexible and more costly. The move to Zoho Social was so easy, connection happened the first time for every channel that we use and the data came through almost immediately. Scheduling is also incredibly simple and approvals are managed well too.
January 08, 2024

Great Product!

Score 9 out of 10
Vetted Review
Verified User
I have used Zoho Social to jumpstart my branding for future business development. It has been an invaluable tool that has allowed me to coordinate my efforts across multiple social media platforms in a coordinated and strategic way.
Charmian-Marie Beedle | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I must say, I've been in digital marketing for over 10 years, and Zoho Social truly has put together a unique set of features that fits just right with the needs of businesses, especially Online Business Owners who have Personal Brands!

I particularly love the fact that it doesn't just focus on post-scheduling - it focuses on overall community management and that is absolutely useful.
December 28, 2023

Time saver!

Vanessa van Straaten | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Zoho Social in our business for all social media scheduling. This is done easily in advance, for several social media platforms. I like that I can see the calendar and what is coming up, and what needs to go in. I like that others can be a part of the team, so many people can have their input.
Tristan Nunez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social is awesome, and the reach goes even farther than that. I'm considering switching to their CRM because of how integrated everything is. I don't like to post ONE time per social account, so this helps save me 3-5 iterations, and now I'm eager to try bulk-scheduling!

Plus, you can schedule a post to repeat monthly or weekly, so you get to test your copy and see how it performs over time.

This makes iteration much easier and experimentation the aim, rather than struggle-bus tour to get nowhere fast.

Defffinitely take a look at this, both desktop and mobile, extremely useful.

Plus there's a free (and extended trial) of their epic Premium features, so you get to enjoy the perks while it helps generate leads-- which will get you the cashflow you need.

Pretty easy.
Fiona Buchanan, MJ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used Zoho Social to manage social media accounts for my organization. I really like the platform for its ease of use and scheduling features, as well as the option to repeat posts to ensure that our social media stays active even with a small team The reports are great, with a lot of useful data and insights about post type and our audiences which I've used to improve our content.
Jesus Armando Duran Carmona | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hi, I am using Zoho Social to autopublish vacancies and posts in Twitter, Linkedin, Linkedin Page, Facebook, and Facebook page, I haven´t found another application that allows you to connect that many social channels with a free version. It has earned me a lot of time having to do things manually! It is easy to use and it loads fast
Derek Ndi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social has transformed the way I manage my social media presence! As a small business owner, time is precious, and Zoho Social has become my go-to command center. The intuitive interface makes scheduling posts a breeze, and the analytics tools provide valuable insights into my audience's preferences. The ability to engage with my followers seamlessly and collaborate with my team has elevated our social media game. Zoho Social is a must-have for anyone serious about growing their online presence.
November 13, 2023

Easy to use and valuable

Karl Krauskopf MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Zoho Social as means to cross-post and grow following via social media. Before, I was manually posting across various platform which was a complete waste of time. The analytics behind growth on Zoho across platforms is valuable, too. Highly recommend Zoho to any others that are utilizing social media to market and grow their business.
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