Skip to main content
TrustRadius
Zoho Billing

Zoho Billing
Formerly Zoho Subscriptions

Overview

What is Zoho Billing?

Zoho Billing (formerly Zoho Subscriptions) is a one stop recurring billing and subscription management solution. Zoho Billing automates the entire recurring billing process and takes users to the market in few minutes. This solution enables users to: Create subscription billing pricing plans,…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Standard

$20

Cloud
per month per organization

Professional

$50

Cloud
per month per organization

Premium

$100

Cloud
per month per organization

Entry-level set up fee?

  • $49 per month
    Required
For the latest information on pricing, visithttps://www.zoho.com/us/billing/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20 per month per organization
Return to navigation

Product Demos

Integrations between a Website and Zoho Applications

YouTube
Return to navigation

Product Details

What is Zoho Billing?

Zoho Billing (formerly Zoho Subscriptions) is a one stop recurring billing and subscription management solution. Zoho Billing automates the entire recurring billing process and takes users to the market in few minutes.

This solution enables users to:

  • Create subscription billing pricing plans, add coupons and add-ons to suit their business needs.
  • Run in-depth subscription metrics and assess the health of their business in no time.
  • Zoho Subscriptions is connected to 400+ web apps through its integration with Zapier.
  • Capture business transactions effortlessly in Zoho Books, a cloud based accounting software absolutely free with Zoho Billing.
  • Experience unparalleled growth with the integration of Zoho CRM

Zoho Billing Features

  • Supported: Automated recurring billing and subscription management
  • Supported: Single Consolidated Invoice for multiple subscriptions by a single customer
  • Supported: Detailed subscription metrics
  • Supported: Payment failure management(Retry/ Dunning)
  • Supported: Billing date flexibility
  • Supported: Multi Currency and Multi Payment Gateway Support
  • Supported: Offline payments
  • Supported: Hosted pages and Rest API
  • Supported: Free Zoho Books, an online accounting software
  • Supported: Zapier Integration

Zoho Billing Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zoho Billing Competitors

Zoho Billing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, United Kingdom, Australia, Canada, New Zealand, Ireland, Belgium, Finland, France, Germany, Luxemberg, Netherland, Spain, Denmark, Norway, Switzerland, Brazil, Singapore, India, Andorra, Austria, Bulgaria, Cyprus, Czech Republic, Gibraltar, Greece, Italy, Malta, Monaco, Liectenstein, Malta, Romania, Portugal, San Marino, Slovakia, Slovenia and Vatican City
Supported LanguagesEnglish
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(13)

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
We are using Zoho Subscriptions to organize and bill our recurring and subscription customers. This allows us to keep all of our subscriptions in one place and easily managed across our team, allowing us to see when renewals and expirations are due or upcoming. We can take good care of the customer's life cycle with Zoho Subscriptions.
  • Recurring billing
  • Organize and group subscriptions
  • Capture payments and send invoices
  • You need other Zoho tools like CRM and Books or Inventory.
  • When changing an email in Subscriptions it changes it in the Zoho CRM.
  • No notification of a failed payment.
We moved from Quickbooks and integrated Zoho Subscriptions fairly easily. I believe this software is well suited for companies who find a need to manage many recurring or service add-on subscriptions. The payment portal is super easy to use and it is very easy to train others to use it fully.
  • Payment Portal
  • There is lots of customization
  • Easy integrations with Books
  • Allows us to renew subscriptions.
  • Saves time in training users.
  • Auto renewals are easily managed.
Zoho Subscriptions and Zoho Books is a good alternative to Quickbooks and will allow you to manage your subscriptions as well as renew them. You can put your renewals on auto-piolet. It is also very easy to integrate and set up for other users and create new rules and permissions for your team.
Matthew Veil | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We started using Zoho [Subscriptions] for the main purpose of saving money [...]. They offer great options for free or [at] low [costs] in most of their product options. We used Zoho [Subscriptions] for about three years for billing our subscription services. We would charge monthly website hosting to ongoing marketing management subscription fees. It can notify the client before we bill their card on file, [and] can integrate with a lot of credit card processors. It has a lot of functions, including: giving a login portal so clients can update their cards [and] follow up reminders to both clients and our team members, in case of either a successful or unsuccessful billing payment [occurs]. Their pricing starts [as] free, which is great when you start out so you can really get a feel for if it may [or may not] be [a] good fit [...]. [...] The interface is really simple and easy to use. [For example,] if you get stuck, [Zoho Subscriptions] [has] [...] [lots] of [documentations] to walk you through [on] how to set up a specific feature; if you get stuck, their support team is good and fairly quick to get back to you. Great software for when you are starting out and have ongoing regular fees.
  • Simple interface to use and set up.
  • Billing reminder emails prior to and upon billing.
  • Notifications to billing team members and customers.
  • Automated recurring billing.
  • Simple reports.
  • Easy to manage customer database, credit card info, etc.
  • [It would] be nice to have one time payment options as a [add-on]. We also develop [websites] and needed one or two time invoices, [but] had to get Zoho [Books Subscription] as well, and [we] didn't use it often.
  • [The customer] login portal didn't work very well. [My] customers ended up calling me most of the time to change their card info.
  • It would be nice to integrate with a standard credit card processing company, other than Stripe or PayPal so one can take advantage of pricing once you hit a certain amount of charges every month.
  • At the time, I couldn't archive a customer and delete their subscription package. It would be nice to have a way to do so.
[Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
  • Automated recurring billing so we don't have to think about taking transactions.
  • Simple reporting to see what is happening quickly.
  • Easy to set up, I didn't have to spend a lot of time to start taking in revenue.
  • Professional look to billing and reminders which retains clients.
  • Save time setting up recurring payments.
  • Simple system to learn to get value quickly from software.
Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.

Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions].
Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
Scott French | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We rent products and we use Zoho Subscriptions to manage our rental payments automatically; set it and forget it. Our customer service set up and manage the accounts. Before we used calendar reminders to run payments for the rentals; [it was] very difficult to track, this takes the guesswork out of it.
  • Taking payments automatically. Once you set up your product billing cycles and assign them to a customer, it's all automatic from there.
  • Integrations with other Zoho products, We enter our customers in Zoho CRM and they are always updated in subscriptions and books is always showing the correct payments collected.
  • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
I think they set up Zoho Subscriptions for web based subscription plans, I don't use it that way though so I can't attest to this particular scenario, but we use it to manage our rental program and billing for it. This has worked very well for us and the reporting features are good, knowing how much we are forecasting in just the rentals is a great report to view.
  • We no longer worry about missing payments or tracking the rental program.
  • None
Beats doing it manually...
Return to navigation