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Zoho Survey

Zoho Survey

Overview

What is Zoho Survey?

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

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Recent Reviews

Bectran Review

10 out of 10
March 22, 2018
Incentivized
Zoho Survey is used across our entire enterprise but mainly by the sales team. It helps show which accounts belong to whom so that way no …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Custom logo/branding (8)
    10.0
    100%
  • Changes to live survey (8)
    10.0
    100%
  • Question design help (8)
    10.0
    100%
  • Themes (8)
    5.0
    50%
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Pricing

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N/A
Unavailable

What is Zoho Survey?

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile…

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Product Demos

Zoho Survey: Introduction Webinar

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.3
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

10
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

10
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

10
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

10
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

9.9
Avg 8.1
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Product Details

What is Zoho Survey?

Zoho Survey Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Reviewers rate Survey templates and Custom logo/branding and Changes to live survey highest, with a score of 10.

The most common users of Zoho Survey are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
John Hinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Survey to conduct both in-house surveys, as well as polling our clients and leads to gauge their thoughts on our services and marketing topics they'd be interested in. It helps us collect data that in turn allows us to improve our product and provide relevant content to our audience.
Jon Porreca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Survey to gather feedback once we've completed a customer project. It's used mainly for our sales department currently. We've got surveys in development to publish in other departments and to gather feedback at different stages of our customer life cycle.
Edward Carrero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization constantly wants to capture the needs of our clients and the best way to do it is through surveys. We have been using this application for the last few years and we have found it to be very versatile and easy to use, everyone in our organization has used it. Its friendly interface and its capabilities have saved us time and money while maintaining excellent quality.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have used Zoho Survey to do customer and user surveys on a case-by-case basis. It is flexible and easy to create surveys. We have found it to be cost-effective and works well on both desktop and mobile and integrates within the entire Zoho suite quite nicely. It may not have the name recognition of other products like SurveyMonkey, but overall, stacks up very well and we have found it to be more cost-effective.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use the survey tool for our first line of the support team for reviewing the service we give clients in regards to technical Service. We send them a survey each month for the clients we serviced and review them with our application Engineers when we get the scoring back and input.
March 26, 2018

Great Survey tool

Craig Robb | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized

We have used Zoho Survey for a range of things - from finding out how certain pieces of equipment are used at hospitals across a geographical region and what the impact is on patient care, to helping a company understand how its services are viewed by customers right down to seeing who would be prepared to chair meetings. It is hugely adaptable and very easy to set up and use. The question types are easy to understand and design and there is a huge range of question types available. In comparison to other survey applications the free version of Zoho allows you to write more questions and receive more responses to these questions.

We have used the pay-for features occasionally, which has been of some use with the question design, allowing questions to route the responder to certain questions and avoid others, but of huge use when it comes to the analysis of the answers. Switching between pay-for and free was easy and hassle free and has been a good way to get as much out of Zoho Survey without paying too much for features that may not be used.

March 22, 2018

Bectran Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Survey is used across our entire enterprise but mainly by the sales team. It helps show which accounts belong to whom so that way no one is crossing into someone's business. It helps show which company is at which stage which is huge for the sales team. It helps us break down where each company is at so we can create the right and necessary steps for these companies to do business with us.
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