Reviews (176-200 of 608)
- It is built around ease of use for end users.
- It is very easy to manage.
- New features have been coming out fairly regularly.
- Hardware vendor acceptance - There are lots of choices but we attempted to reuse some hardware that was not supported.
- Auto removal of accounts for users that have left the company.
- Tier 1 chat support does not seem to have enough ability to accomplish request.
- Our all-hands meetings are now fully remote and Zoom. It makes sharing what's going on very easy and recordable for reference later.
- Pair programming is great through Zoom. Being able to share or cede control of your screen to someone is a great hands-on way of learning.
- This OSX 10.14 webcam bug is brutal, but I know it's not necessarily your fault.
- Presentation mode with multiple presenters is kind of tough because someone has to stop sharing before the others can share.
- Simple and convenient management interface.
- Immediate link for device and PC users.
- Integration with the calendar.
- Automatic caller-ID for audio users.
- Automatic user credentials without registration.
- More audio conference features for the host.
- The connection is always clear.
- The audio is always clear.
- The connection is always secure.
- Zoom works with any OS.
- Zoom is easy to download.
- The setup process could be a bit easier. Since it works on just about any OS, it can be hard to understand the setup process.
- It would be great if Zoom could connect to external devices via Bluetooth or airplay. We currently use it via iPads connected to monitors and if they are a disconnect, the entire setup process has to be redone.
- The process of connecting to a meeting could be better. Clicking on the link, being taken to a site, then being redirected to the app can be a bit inconvenient and take too much time.
- Accommodates many attendees.
- It can be used anywhere.
- It has some easy usability.
- Poor video quality (compared to competitors on the same machines on the same networks with the same number of attendees).
- Complicated, with many steps for simple use.
- Why have a passcode to exit?
- Scheduling a meeting quickly.
- Ability to use the whiteboard tool to make others understand.
- Quality of conversation.
- More locations should be supported for calling economically.
- It should work on PC without downloading any special software.
- Impressive video quality.
- Ease of use.
- Great support with sales and technical implementation.
- It is very reliable.
- More API integrations.
- Feature discrepancies on mobile device platforms.
- It doesn't support the dev environment as well as products like slack.
- Zoom is easy to set up.
- Zoom works on any platform or device our users may have.
- Zoom is highly reliable.
- We would like 4K video as an option.
- Better interoperability with other video conferencing solutions. Some WebEx invites, for example, won't work with CRC if they don't contain the correct information in the invite to trigger it.
It has made some of our lesser-used meeting spaces more attractive, and they are getting more use.
From my experiences thus far, Zoom has been the most rewarding platform for me and the job interviewers. The technology was reliable and high quality.
- Video Conferencing.
- Chat Room.
- Connect with multiple interviewers.
- More applications for higher education with a focus on "best practices."
- Sharing "best practices" of how Zoom is integrated with LMS that different institutions use.
- The capability of colleagues in remote places to review, edit, and provide "draft" feedback to the author of a report/document.
- Zoom connects from any device (smartphone, room system, laptop).
- Very user-friendly.
- We don't really have anything on this front. With the recent introduction of Zoom voice, all needs are well met on the platform.
- Video quality: Zoom can keep a stable connection and a seamless video motion throughout entire meetings. Sometimes there will be macroblocks and noticeable compression artifacts, even though our network is top-notch.
- Audio quality: audio is clear and evenly distributed.
- It's simple and fast to join meetings.
- Zoom needs massive improvement in content sharing for video. We get very noticeable lag and delays when sending content through wifi, while Airplay using an AppleTV works with imperceptible lag.
- IMPORTANT!!! -> Zoom has great documentation online, but it's not concise and organized in a way that we can navigate. It's particularly hard to google for documents, as "Zoom" is way too common a word. This has caused major headaches in the past.
- Zoom could improve in video switching, implementing cutting functions, and the insertion of graphics and lower thirds. This would be particularly useful for events.
- I would also love support for NDI (Ip cameras).
Zoom helps us connect our global workforce. We have many remote employees from all levels of the organization, including C level and VPS. Zoom helps connect all of them and allows for great collaboration.
The only scenarios where Zoom is less appropriate that come to mind right now are financial sectors, due to strict compliance requirements. Also, maybe the medical industry for the same reasons as the financial industry
Additionally, digital signage as a value add on has been a cherry on top.
I’m also excited for all the hardware partnerships that Zoom is doing. It will make Zoom adoption even easier
Adoption has been phenomenal and the combination of Zoom and Zoom Rooms has been a win for our organization.
Zoom Phone has been adopted by our IT professionals and has allowed us to have robust telephony without the usual hardware, licensing and maintenance that usually comes along for the ride.
- High reliability: meetings almost never have issues.
- High quality: video and audio quality are always great.
- It would be great if Zoom users could easily join Google Meet/Hangouts meetings, or vice versa.
- Video: video is crystal clear and it allows that face to face interaction.
- Easiness of use: Faculty have an easy time using Zoom for many different things, not just for meetings.
- The uptime: The reliability is insane. If there is a problem, the Zoom team addresses it immediately
- The ability to send documents across chat would be amazing.
- Ease of use - easily deploys to our end-users with minimal documentation on how to use it.
- UI - the user interface is easy for our end-users to leverage.
- Messaging archiving - we need the ability to archive all messages and while we haven't been able to deploy messaging yet when we do we will need a scalable solution for archiving.
- VDI support - we are running into issues optimizing our virtual workforce.
- Hosting/Joining meetings is a piece of cake -- both for users and first-time participants who have never used it before.
- Room systems (Zoom Rooms) are affordable and increasingly so which lowers the barrier to entry for our clients. Their partnerships with hardware manufacturers are indicative of their commitment to not only ensure end-to-end quality of communication but to simply both deployments and support.
- They listen to their users. Seriously. They do not give lip service to that.
- They do not stagnate. Not ever.
- I'd like to see greater notifications of and information about of upcoming beta features that I see in the product but don't see that additional information about.
- As a partner/reseller, I'd like to have a tighter, more cohesive level of communication and support in those specific endeavors.
- Zoom Rooms for Touch is really easy for users to adapt to.
- The ease of the UI makes for quick set up for meetings.
- Connectivity across wifi is always consistent.
- Interactivity with outside platforms, even in a dedicated Zoom environment.
- More hardware manufactures making Zoom Room specific products.
- Audio quality.
- Conferencing with external partners.
- Integration with Gmail and conference rooms.
- Ease of use.
- Additions: it should be standard for all Zoom meetings to have the functionality to call a phone directly.
- Video quality.
- Cloud recording is fantastic; faculty no longer have to move files for students to be able to view them. Also, recording at the drop of a hat allows classes to be recorded mid-lecture should we experience any network issues at remote sites.
- Integration with Google (we are a Google apps for higher ed institution) allowed a near seamless use of Zoom with tools our faculty and staff were already used to.
- Ease of use....the training required to get our faculty and staff using Zoom was minimal.
- 323 and SIP integration was a little hard. We came from a scheduled service with automatic dial out and it was a shock to move to a dial-in system.
- Getting a pricing structure for different features could prove difficult (such as adding webinars or phones).
- Zoom Rooms are incredibly easy to use.
- Zoom Rooms are incredibly easy to implement.
- The Zoom Desktop Client is easy to use.
- We would like to see chat enabled from a Zoom Room.
- We would like to see breakout rooms enabled from a Zoom Room.
- I like to see innovative features on a touch screen.
- It's easy to manage from the Zoom Web Portal. It doesn't take long to get up to speed and feel comfortable administering it.
- Extremely reliable. Zoom just works, as the tagline says. It is the most reliable web conferencing platform I've ever used.
- Zoom Rooms are a great conference room experience. It enables us to turn any sized room into a collaborative space.
- With the variety of supported devices, there is some lack of feature parity. I have learned this the hard way with some of the choices I've made. The differences between these platforms could be made more clear.
- Some of the coolest features -- like Digital Signage -- are in need of love and improvements. These are really the types of things that unlock the full value of being a Zoom Room customer.
- Higher quality video and screen sharing is a must! 1080p at least!
- Join before host; users don't have to wait for the host to be online.
- The Outlook Add-in makes scheduling meetings really simple.
- Zoom is so much easier to use than other products.
- More straightforward ways to select who shows up on the screen.
- Joining with other meeting invites by the touch of a button.
Zoom Scorecard Summary
Feature Scorecard Summary
Zoom is a popular online meeting and video conferencing platform known for its webinar capabilities for live virtual events and broadcasting. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.
In addition to the above features, Zoom also offers:
Zoom Video Webinar
Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.
Zoom offers hardware and software bundles for businesses looking to streamline their web conferencing services.
With Zoom Phone, users can bundle their voice, video, voicemail, messaging, meetings, and conferencing through one application. It can carry out calls over cellular voice, cellular data, or WiFi connections and is supported on Windows, MacOS, iOS, and Android devices.
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
|On-premise Edition||Pricing Details||Terms|
|Virtual H.323/SIP Room Connector||49/month|
|SaaS Edition||Pricing Details||Terms|
|Zoom Room Conference Room||49/month|
Zoom Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Zoom Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Apple iOS, Android, Blackberry, Mobile Web|
|Supported Countries:||North America, South America, Europe, Africa, Asia, Australia|