Reviews (351-375 of 588)
- Scheduling through calendars. Zoom has a direct integration for Outlook, Gmail, etc. So having a personal conference line and a direct integration with my email provider makes me never have to actually log in to Zoom to set up a meeting.
- Controls are super friendly and easy to understand. Doesn't matter who the host is, granting access for all users is vital.
- Recording. The record feature is beneficial if you need to get shared information out after the meeting. it also compresses the file so it's not huge.
- The UI hasn't had an update in a few years, so a refresh would be nice.
- One issue is the conference line associated with the "Zoom" doesn't always work. So making it easy to create a new conference line would be great.
- Zoom can be buggy when it's connected to a camera or conference room. Some words just automatically turn on Zoom and turn it into a meeting when that's not needed.
- Allows us to see facial expressions and mannerisms.
- Easy access to screen sharing which can either be one specific app/window or your whole desktop.
- Love the ability to record meetings.
- Recorded meetings show one speaker at a time so you can't see everyone's face.
- Teams don't have access to recordings of meetings unless the host actually shares it (which they sometimes forget to do).
- In screen share mode, I wish you could still see the grid of faces, not just a few at a time.
- It's a simple, easy meeting setup application.
- A basic plan (free) has almost everything for personal usage, and for business, there are several advanced plans.
- Good connections even from mobile carriers.
- Has a nice chat with GIFs.
- There is a weak audio/image control in it. It had to mute the audio and to make the video brighter.
- Not excellent sound filtration. Sometimes the participants could hear themselves and it was confusing.
- Need to install the app.
- Only the host could record sound, but it could be hard to start conference because the host could have hardware issues, and the conference is postponed to change host.
- Very easy to follow directions if you have clientele who aren't used to operating digital conference software
- Great audio and video - especially when hosting numerous different people on different computers in different places
- Fairly easy rescheduling and scheduling interface
- I'm not exactly sure what the benefit of "dial by your location" is
- Screensharing could be improved
- Rock solid/reliable.
- Demands relatively low bandwidth. Works great even on slow connections (in those cases with SD video).
- Ability to pause/unpause video recording during the session. Also, the ability to stop a recording and start a new one, thus being able to create separate recordings during the same session. Exports both the video and audio files of the recording. All of the above minimize the time you have to spend editing the recordings.
- Lots of customization features.
- The webinar registration pages are very basic and the ability to customize them is limited.
It also works really well even if your internet speed is slow. Some of our staff members work from remote locations with not the best internet speed, and it still worked perfectly with clear audio and video under those conditions.
The collaboration tools built in are really useful too.
Overall it's a really well-rounded software with a ton of features.
- The user interface is really easy to navigate.
- Outlook integration is excellent.
- Works well even with slow internet speed.
- Good collaboration tools
- I would like to see more reasonably priced dial in numbers for other countries.
You can also use it for sales pitches and presentations.
I wouldn't use it for calling purposes. Skype is still better there.
Compared to the classic room solutions, it's far more reasonable to get into vs spending $7000 upfront on some hardware that is always glitchy. I can also just call someone via the contact list or by choosing their room rather than trying to type in an IP address
- Zoom Rooms are fantastic! The ability to have large meetings held over multiple regions is fantastic.
- Video and audio quality is excellent and it lets us know when there is a network glitch.
- The Zoom Room iPad app is very user-friendly and the whole setup works very well with over-the-counter Logitech hardware
- Zoom has no want to partner with us even though we recommend Zoom to every client we have. They are not partner-friendly.
- We don't use the messaging portion of Zoom as we use Slack. Slack is far more powerful for that.
- Adding Zoom Rooms into Outlook was a bit of a strange process. You need to follow the documentation closely.
The solution even lets us control the direction the camera is pointing and the zoom on the camera using the iPad.
- Clean video.
- Easy integration with email calendars.
- Audio is perfect and doesn't diminish as more people are on the call.
- Allows changes to your background.
- Mobile interface.
- I have no complaints about the video software!
- Each account has its own Zoom ID that can be used for quick meetings
- Meetings can be customized to the needs of the individual or organization (join before the host, turn off camera by default, etc.)
- Meetings can be in a variety of formats and sizes
- Doesn't have an integrated cloud IP phone system
The session was started using one URL only, and peers could join in the same webinar.
Remote access -- The code of peers could be looked into and improved/modified within the session.
- Adding multiple peers in one call
- Ability to remotely access peer systems
- Recording meetings is possible
- Documentation should be more verbose
- Need for more How-Tos and FAQs
- Putting a meeting on Hold is difficult sometimes.
- When more people come into the same conference, it becomes a puzzle sometimes for them on how to join.
Remote assistance -- When there is a need for remotely finding and fixing crucial bugs in a runtime environment.
Collaboration -- Multiple peer access to collaborate and work concurrently.
Provides the video calling/ Audio calling features for two way/ multiple peers.
Has the ability for arranging conferences directly or on invite bases.
Ability for remote access for peers.
- The integration between messaging and meetings is a big bonus. You can start a meeting directly within the chat window.
- Zoom meetings are good with large meetings as there are a lot of options when starting a meeting (such as muting everyone from the start).
- Zoom also provides a mobile app.
- This was a temporary thing, but when we were first trying out Zoom, the audio quality was terrible. It has gotten quite good without explanation, but it was a rough start. I'm guessing they did some tuning for our company.
- The chat could use some more features. It is robust but feels quite bare bones when comparing to other platforms.
- There could be more integrations. We have used integrations with Azure DevOps and Pager Duty in the past and we don't have that with Zoom.
- Quick links to share and get running.
- Easy screen share and user tools that are easy to find and use.
- Mobile device use as well as desktop use.
- At times it can make the whole computer function slow down.
- If internet is spotty it can be hard to hear or cut in and out (more of an internet issue)
- Software is very easy to install and connect to your Conference Bridge Line.
- Zoom allows for the typical functions you would expect in a Collaboration Software. (Share Screen, Share Files, Muting, audio connections.)
- As a end user of the software, Zoom does a great job at ease of access and usability, something very important when experiencing a new software to use.
- I have not experienced any faults with the software. As always we as users appreciate new features and new abilities released with new versions as they come available. Perhaps functionality with built-in screenshots would be available to capture screen share important information.
Zoom would be ideal for customers looking to improve their conference / collaboration environment with an easy and flexible solution. Zoom does many aspects very well that would benefit most small, medium, and large organizations.
- I love that it is very lightweight and can be launched from the browser.
- Amazing video and audio quality even when the internet is not so fast, or in case you are on VPN, it still works.
- Love the screen sharing option and you can give control to someone else to solve a problem.
- I love the sharing option but it will be nice if it could allow multi sharing.
- The free version only allows a limited 40-minute meeting. I wish that could be up to 1 hour.
- It is a bit pricy and the chat is very basic and can use some design improvement.
- The screensharing feature in Zoom is better than in other similar apps.
- Zoom has a great stability. Its rare to have problems with connection and stream fluidity.
- Zoom is simple to use and always connects well with audio, video and recording devices.
- The first time that one of our partners use Zoom, sometimes they cannot configure well the app. I think Google Meet is simpler in that aspect.
- Zoom has limitations in the basic plans and the paid plans are expensive. So sometimes we use Google Meet because its integrated in our GSuite.
- The quality of voice and video is really good.
- You can control the attendees by keeping the admin settings on (mute all attendees/raise hands for questions etc).
- Screen controlling should be more efficient and faster.
- Easy doodling should be available.
- Zoom makes it super easy to share my computer screen to conference participants.
- Integration with Google calendar makes it simple to book meetings.
- Mobile compatibility is excellent.
- Meeting participants will need to download the Zoom plugin in order to join a meeting.
- More personable with Video!
- Allows callers to see who is speaking
- Mute features so there is not the disturbance of background noise.
- Not all webcams are the same quality
- When using from a Smartphone, it isn’t as user friendly
- Filters would be great (when working from home and need to ‘look’ presentable. (Ha!)
- Very user-friendly and straight-forward to connect, even without an account.
- The connection is almost always good without calls dropping or interruptions.
- Other services, such as recording, are available.
- If Zoom had a private chat feature, so users can send IM, just like Skype for Business, then it would be perfect.
- Would be great if the IM can be global, so that it's not restricted to people in the same organization.
- It's difficult to come up with another point, but if Zoom could send offline messages to users, then this will make Zoom complete.
Zoom is not suited for sending instant messages or emails, but it would be great if they could also develop some kind of feature to address this. It is also not a SharePoint site to deposit material or a Google Doc/Sheet tool to collaborate on documents.
We use this to do presentations and sharing our screens with clients and it works really well in that scenario. It has good collaboration tools built in and it is easy to use them. It also works well in low-bandwidth scenarios so I was able to do presentations even when I was travelling and working on a public WiFi.
I also loved how easily you can schedule meetings. You can just drop them an email and it sends a calendar invite that integrates wonderfully with Outlook.
The ability to record meetings is a big plus as well. So you can either record and share meetings with participants or (in our case) review them later with your team for discussions.
- Recording meetings is really easy. Just one single click will do it.
- It's super easy to join meetings for your guests.
- Works great in low-bandwidth scenarios.
- Lots of really good collaboration tools built in.
- Mobile version could be better.
- It can record a meeting on your local computer. Takes a little time to process the recording but it works without any issues.
- Plays nicely with Outlook.
- Connecting to an ongoing meeting is problem free.
- Really good audio and video quality.
- It would be nice to be able to directly share a recorded meeting to Gdrive or Youtube. Right now we have to do it manually.
Zoom Scorecard Summary
Feature Scorecard Summary
Zoom is a popular online meeting and video conferencing platform known for its webinar capabilities for live virtual events and broadcasting. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.
In addition to the above features, Zoom also offers:
Zoom Video Webinar
Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.
Zoom offers hardware and software bundles for businesses looking to streamline their web conferencing services.
With Zoom Phone, users can bundle their voice, video, voicemail, messaging, meetings, and conferencing through one application. It can carry out calls over cellular voice, cellular data, or WiFi connections and is supported on Windows, MacOS, iOS, and Android devices.
|On-premise Edition||Pricing Details||Terms|
|Virtual H.323/SIP Room Connector||49/month|
|SaaS Edition||Pricing Details||Terms|
|Zoom Room Conference Room||49/month|
Zoom Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Zoom Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Apple iOS, Android, Blackberry, Mobile Web|
|Supported Countries:||North America, South America, Europe, Africa, Asia, Australia|