Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording and Mobile app for iOS highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5191)Attribute Ratings
Reviews
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April 14, 2021
Zoom for Education
Score 8 out of 10
Vetted Review
Verified User
Not used
April 02, 2021
Zoom is the best Software for Meetings ever
Score 10 out of 10
Vetted Review
Verified User
I have not evaluated others
April 01, 2021
Zoom - best group call software
Zoom does what it's supposed to do and it does it really really well. I've had very little issues with Zoom. Once you get used to the format, the second time doing anything is intuitive. My guys like it because it works great on every platform and operating system. Zoom is my first choice.
There are many other online platforms but the Zoom has the best user interface and features. Zoom is easy to learn for participants, which helps to attract more and more traffic towards Zoom. Zoom has a recording feature that helps to record the complete session and download it at any time. Zoom is used for both meetings and webinars.
January 26, 2021
Corporate's Conferencing Love
Score 9 out of 10
Vetted Review
Verified User
- Skype for Business (formerly Lync)
Zoom stacks up as the best product against Skype since Skype is very very slow and lags a lot between calls and video conferences whereas Zoom has all the [same] features with better quality and [more] user friendly. Sometimes it's hard to open Skype as it gets stuck on the screen but Zoom is real quick and with a few clicks of the buttons you are in with all the facilities used.
December 15, 2020
Zoom is behind the times
Zoom does not stack up to Teams. No comparison, not even close. Teams can share screens, add video and audio, call through teams, and Zoom can’t do these things.
December 04, 2020
A great solution for your virtual meets
Score 8 out of 10
Vetted Review
Verified User
All of the above three have their own advantages and disadvantages. For example, Teams has a lot of advantages like a special channel for communication, but does not allow us to see who removed us or muted us. However, it does have the attendee and presenter feature. Another thing is it consumes a lot of internet. Google Meet has an instant meet option and several other factors, but we still felt other than the security issue Zoom was enough for us.
August 26, 2020
Zoom is the way to go
Score 9 out of 10
Vetted Review
Verified User
Zoom is much more user friendly and has a plethora of options compared to other software. Once you start using Zoom it's just so easy. I have no complaints. You don't even wish to use other softwares anymore or even think of exploring others because it keeps you happy. Zoom would really top the rank among others I have used in the past.
July 14, 2020
Zoom Review
The cost was just right for Zoom. Webex cost way too much and same with ON24. Teams just couldn't do webinars and external customers had trouble using it. Zoom seemed easier for the customer.
July 14, 2020
A Program That Zooms to the Rescue During Quarantine
While Skype was certainly a trailblazer in the field, it has outworn its welcome in terms of usability. Bloated with ads and overall sluggish on most modern interfaces, its need for separate accounts and technical know-how is just too outdated for the needs of a modern office environment. Though Discord has the features needed in spades, the unprofessional look and verbiage used within the program cements it as a social tool rather than a professional one.
June 10, 2020
I highly recommend Zoom for distance learning
Score 10 out of 10
Vetted Review
Verified User
Everyone has positive and negative things, as expected.
Personally, I prefer Zoom-ing because both the free and paid versions are highly customizable, and despite many rumors, they are constantly working to improve the product (including security). Something that I really liked from the start was the ease of opening an account, installing (multi-device) and starting to use, which others (like Teams) is totally cumbersome. In this sense, Google Meet is very good, but it is not as customizable as Zoom. It seems to me that the quality / price ratio in Zoom also plays in favor.
May 08, 2020
Long-distance meetings are easy to hold
- Google Drive, Google Forms, Google Hangouts Meet, Google Hangouts Chat, Canva, WhatsApp Business, Google Keep, Trello, Adobe Photoshop, Adobe Acrobat DC, Whereby, pCloud, Dropbox, TeamViewer and AnyDesk
We started testing the tool and quickly changed everything. We chose to use it because it worked very well and with a higher quality than expected. Today we do not think of using another tool because it is meeting all our needs. We managed to keep the team updated and united, which is the most important thing.
Zoom, in my opinion, was the best option to use because of the great video and audio quality. The other options has a big delay the voice of the participants and the video quality is not great. Zoom is also a lot more stable in terms of control over the participants you can allow to join. I will definitely recommend Zoom to colleagues, friends and family members.
GoToMeeting has a higher cost than Zoom, so we decided to stay with this platform. I think both platforms have similar functions. In addition, we also consider that the quality of audio and video is much better.
April 13, 2020
Working remotely with Zoom
Score 10 out of 10
Vetted Review
Verified User
I miss my virtual backgrounds in Teams.
April 10, 2020
Blast off with Zoom!
I felt that Zoom had a better interface to work with when using it for business and school. Its appearance was more suited to professionals and business.
March 30, 2020
Essential tool for distant learning and meetings during the COVID-19 emergency situation
Score 10 out of 10
Vetted Review
Verified User
Zoom beats all the competition. From Google Hangouts to Slack to Skype, Zoom is the best! It is the most stable, has the most functions, and actually meets the needs of the organization. Currently, my company pays for Zoom, so I'm not sure how financially everything stacks up, but it's worth the cost!
February 12, 2020
Zoom to your meetings!
I like Zoom over Join.me because of the Google Calendar integration that it has. The screen sharing also goes both ways between the meeting host and attendee. I like that a lot. We also use Highfive, as it allows for us to share the meetings to our in office TVs.
February 11, 2020
World-class product!
January 18, 2020
Zoom - the answer to all the other video solutions
Zoom blew all the others (GoToMeeting, Skype, Google Hangouts, UberConference) out of the water. Free consumer solutions didn't have the reliability, scheduling, privacy, recording, or headcount capabilities that Zoom boasts. GoToMeeting and Webex are old and clunky to use, though everyone already has the software installed it seems. UberConference was SUPER flaky. It had terrible connections whenever we did calls outside of NA, especially to Israel. Buffering, audio cut outs, etc. Zoom was everything we wanted at a great price point.
January 10, 2020
Best budget conferencing system
- Skype for Business (formerly Lync) and Cisco Webex Calling
We went with Skype since the pricing was better compared to other options.
December 30, 2019
Up time is outstanding!
Zoom has much higher up time than GoToMeeting. I always had to have back up free accounts just in case GoToMeeting went down because it happened so often. I've been using Zoom for 2 years now and it has always been up.
December 13, 2019
Great quality, easy-to-use video conferencing platform
Zoom is easier to use than Google Hangouts and Skype, both of which can be very cumbersome. Also, while Google Hangouts has made some changes to its services it still lags behind Zoom. WhatsApp is the easiest to use but has fewer capabilities than Zoom. Zoom is easy to use, has the capabilities that we need at a price that works for me.
December 11, 2019
We Use Zoom To Conduct High Quality Video Calls. It Is An Indispensable Tool For Us That We Use Every Day!
Score 9 out of 10
Vetted Review
Verified User
Zoom's customer service TAT was very low, and they were quite friendly, as well. Also, the overall cost of Zoom was suiting us and our budget. Also, Zoom's ability to work in really low internet speeds did it for us. Also, the fact that hosting Webinars is included in the package was a bonus deal for us.