Zoom Reviews

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Score 8.9 out of 101

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Andrew Clark profile photo
Score 9 out of 10
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Alternatives Considered

Google Hangouts is free, and it's a decent product if you're in the Google ecosystem, but everything from scheduling to screen sharing is just a little harder to do, and the quality and reliability of calls is quite a bit worse.

GoToMeeting has solid quality and reliability, but its user experience is noticeably worse. Setting up calls is a pain, the app is harder for new users to install, and everything just feels old and slow.

Join.me is pretty good; quick like Zoom and has some nice features. Unfortunately, their call quality is quite a bit worse.
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Travis Brown profile photo
Score 10 out of 10
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Zoom has all the same tools and more, all for a better price. I would highly recommend Zoom!

For the price, you can't get things like remote access (where the presenter changes), have whiteboards, and everything else Zoom has to offer. The main difference beyond price is the recordings. Zoom's recordings come in an mp4 format which is much easier to use.
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No photo available
Score 10 out of 10
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Hands down the ease of use for our hosts to initiate and our users to get on a Zoom session. We've used very little hardware so far but the fact that we were able to use Zoom with our laptops and desktops was a huge positive. Now we're looking to see the hardware for Zoom rooms and excited to see what's next.
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Score 9 out of 10
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Zoom was already installed when I started. The selection process was already completed. I have had experience with Skype for Business and I like the integration with MS products, but Zoom works better overall. I'm interested in getting Zoom as integrated as Microsoft products are with each other. We like how Zoom talks to other vendor systems.
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About Zoom

Zoom
Zoom is a popular online meeting and video conferencing platform known for its webinar capabilities for live virtual events and broadcasting. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

In addition to the above features, Zoom also offers:

Zoom Video Webinar
Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.

Zoom Rooms
Zoom offers hardware and software bundles for businesses looking to streamline their web conferencing services.

Zoom Phone
With Zoom Phone, users can bundle their voice, video, voicemail, messaging, meetings, and conferencing through one application. It can carry out calls over cellular voice, cellular data, or WiFi connections and is supported on Windows, MacOS, iOS, and Android devices.


Zoom Features

Additional Features
Has featureMobile Screen Sharing
Has featureVideo Breakout Rooms
Has featureScreen share video with audio

Zoom Video

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Zoom Integrations

Slack, Salesforce.com, Marketo, Google Drive, Box, Dropbox, Pardot, Zapier, Skype for Business (formerly Lync), Microsoft One Drive, Microsoft Outlook, Google Calendar, Google Chrome, Mozilla Firefox, LTI Canvas, LTI Blackboard, LTI Moodle, LTI Desire2Learn, Kubi

Zoom Competitors

Pricing

Does not have featureFree Trial Available?No
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Virtual H.323/SIP Room Connector49/month
Business19.99/month
SaaS EditionPricing DetailsTerms
Basic$0
Pro14.99/month
Business19.99/month
Zoom Room Conference Room49/month
Webinar54.99/month

Zoom Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Zoom Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Blackberry, Mobile Web
Supported Countries:North America, South America, Europe, Africa, Asia, Australia
Supported Languages: English