Zoom

Zoom Reviews

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Ratings and Reviews
(1-25 of 671)

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Muhammad Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Using this platform has helped me expand my online business and create a unique meeting environment.
  • All features are great and easy to use, and it has allowed me to make money without using social media.
  • There is a lot of value in seeing multiple cameras and enlarging the speaker's camera, but they are too expensive to help at this level.
Aurpa Fiza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Tara Brueske | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It has allowed me to grow my online business probably threefold with being able to utilize Zoom meetings as part of my weekly and monthly offerings.
  • It has been a platform for recording that has allowed me to make money not through social media.
  • Webinars would help more but they are too pricey to help at this level.
November 24, 2021

Zoom To The Rescue

Paul Li | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Zoom has a major positive impact especially during the time of the pandemic when business offices were shut down. Zoom played a key role in making it possible for team meetings to continue to occur virtually even though not in person.
  • Zoom at the beginning did negatively impact business meetings when the security was relaxed allowing for hackers to easily come into a virtual meeting uninvited causing havoc.
  • It's a huge saving every time I'm able to use Zoom to share/show information on my Desktop and also see other participants desktops.
Travis Hunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • For our distance learning classrooms, we have saved money on having an instructor at each location and have opened up opportunities for students at remote locations to take classes.
  • Travel costs are decreased because meetings can be held virtually.
  • Improved collaboration across the entire organization.
November 01, 2021

My rating on Zoom

Abdirahman Osman Hashi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Overall, Zoom supported our business success as we were dealing with a lockdown.
  • Zoom forced us to work in a virtual environment with no physical contact.
  • It was difficult to keep track of the employee attendance for certain sessions when they closed their cameras.
Ghazal Zafar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has surely played a vital role in keeping my client list growing. In my profession, people feel more comfortable [staying] behind a screen and [sharing] their secrets. So I'm certain that Zoom has made it possible for me to run my job as a psychotherapist.
November 24, 2021

Best Communication App

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Even though it is a small investment, it does have a positive impact on ROI, and people have the option to choose their plan based on their business requirements or the audiences they plan to reach.
  • It is the best investment you can make to grow your business with effective communication with clients in order to get more business.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Fixing customers' issues through zoom meetings saves a trip to the customer's location.
  • The happy customer never stops using our products. Hence, continuous revenue.
  • We use Zoom and keep our customers happy. They buy more devices/products due to this.

Zoom Scorecard Summary

Feature Scorecard Summary

Performance & Compatibility of Online Events Software (4)
83%
8.3
High quality audio (656)
85%
8.5
High quality video (658)
86%
8.6
Low bandwidth requirements (583)
74%
7.4
Mobile support (60)
87%
8.7
Screen Sharing (2)
86%
8.6
Desktop sharing (650)
90%
9.0
Whiteboards (422)
83%
8.3
Online Meetings / Events (5)
83%
8.3
Calendar integration (582)
83%
8.3
Meeting initiation (638)
87%
8.7
Integrates with social media (268)
77%
7.7
Record meetings / events (611)
86%
8.6
Slideshows (440)
83%
8.3
Online Events Collaboration (3)
84%
8.4
Live chat (553)
87%
8.7
Audience polling (351)
81%
8.1
Q&A (395)
83%
8.3
Online Events Security (3)
83%
8.3
User authentication (472)
84%
8.4
Participant roles & permissions (522)
84%
8.4
Confidential attendee list (367)
82%
8.2

What is Zoom?

Zoom brings teams together to get more done in a frictionless and secure video environment. A video-first unified communications platform, Zoom provides video meetings, voice, webinars, and chat across all devices and spaces.

-- Zoom Meetings & Chat
-- Zoom Phone
-- Zoom Video Webinars
-- Zoom Rooms & Conference Room Connector
-- App Marketplace

Zoom Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Zoom Video

Learn how you can can use multi-spotlight, multi-pinning, and video reordering to better manage you meetings.

Zoom Integrations

Zoom Competitors

Zoom Pricing

Starting Price: $14.99

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
Virtual H.323/SIP Room Connector$49per month
Business$19.99per month
SaaS Editions Pricing
Pricing DetailsTerms
BasicFreeFree
Pro$14.99per month/per license
Business$19.99per month/per license
Enterprise$19.99per month/per license

Zoom Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Blackberry, Mobile Web
Supported CountriesNorth America, South America, Europe, Africa, Asia, Australia
Supported LanguagesEnglish

Frequently Asked Questions

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

How much does Zoom cost?

Zoom starts at $14.99.

What is Zoom's best feature?

Reviewers rate Desktop sharing highest, with a score of 9.

Who uses Zoom?

The most common users of Zoom are from Mid-size Companies and the Computer Software industry.