Zoom Reviews

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Score 8.9 out of 101

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Reviews (1-25 of 586)

Charles Browder profile photo
Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Zoom has really helped our travel costs! Zoom's technology has made it possible for us to have a wonderful uninterrupted high-quality experience. With such a high standard met for video conferencing, the need for meeting in person or traveling for meetings has shrunk significantly, which has also helped shrink our carbon footprint.
  • Zoom has helped us significantly increase our productivity. Most of our information users weren't using our previous tech because the experience just wasn't there. With Zoom, they feel more confident in the video tech, and that has increased engagement during meetings ten-fold.
Read Charles Browder's full review
Tanner Lichty profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Zoom has allowed all global users to easily join meetings without the assistance of IT admins or AV technicians. The technology that we used prior to Zoom was not user-friendly and made for many issues.
  • Webinars have made company-wide training very easy to conduct. This allows trainers to reach a huge audience without having to worry about interruptions and technical difficulties.
  • Collaboration and communication have been increased company-wide, which makes for greater gains for the company long term.
Read Tanner Lichty's full review
Christine Austin profile photo
Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • Allowed for us to start meetings at a faster speed especially with its Slack integration.
  • Integration with HubSpot has made it easy to also set up Zoom webinars and sync any contact data within the CRM.
  • Need battery chargers for laptops in a meeting lasting over an hour - drains them fairly quickly.
Read Christine Austin's full review
Matthew Gardner profile photo
Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • More professional - If your conferencing software works on sales calls it just makes everything go more smoothly
  • Time savings - Saves time in scheduling as well as executing calls. No one has to fumble to make it work, which wastes call time. With other solutions we may lose 10 minutes of a 30 minute call while people make the software work
  • Call review - Now we have saved and named recordings of all of our calls to review when needed, hosted in the cloud.
Read Matthew Gardner's full review
Mike Mills profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • For the same cost that we were spending on WebEx, we were able to utilize our Polycom systems and allow 5x as many people to have Zoom accounts.
  • On top of our Pro Zoom accounts, we have twice as many colleagues using the basic account for daily huddles and 1:1 training with other colleagues via screen sharing.
Read Mike Mills's full review
Dmitry Pashkevich profile photo
Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Our meetings became more efficient and effective because we now spend a lot less time dealing with technical issues like poor AV quality, calls dropping/app crashing, etc.
  • Improved collaboration between the presenter and the audience because the presenter can see other participants' video.
  • Improved knowledge sharing thanks to the call recording feature which is useful for training sessions and all-hands.
Read Dmitry Pashkevich's full review
Austin Jones profile photo
Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Due to our limited implementation so far we are still waiting on these results, however, we are noticing as people get accustomed to Zoom, it becomes easier to hold and attend meetings when everything is integrated into one platform.
Read Austin Jones's full review
ANIKA SINGH profile photo
Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • Zoom has made really a great impact on the field of business. It is very very useful software till now with upgraded features.
  • Zoom participant can instantly message during video conferencing. The platform provides end number of features like HD calling, audio calling and even sharing content.
  • One thing I really want to upgrade is that Zoom is not totally a free software after 40 min of use we have to pay amount. This is very annoying sometimes in the middle of the work.
Read ANIKA SINGH's full review
Rajesh kumar Bharti profile photo
Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • Zoom has made the work very easy with its amazing video features.
  • They have team meetings easily and quickly.
  • It is extremely helpful in screen sharing. Customer support is also very helpful.
  • It also creates more interactive video conferencing with easy collaboration.
  • The dashboard is difficult to navigate, and the use of Zoom is not totally free.
Read Rajesh kumar Bharti's full review
Ashu Kumar profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Zoom has really made a great impact on their users by their amazing feature of video conferencing.
  • Zoom also provides the option for multiple screen shares at a time, which is very versatile.
  • One thing that really needs to be updated is that there should be muting of incoming calls whenever it is a little noisy.
Read Ashu Kumar's full review

Feature Scorecard Summary

High quality audio (576)
8.9
High quality video (578)
9.0
Low bandwidth requirements (511)
8.0
Mobile support (1)
7
Desktop sharing (572)
9.3
Whiteboards (359)
8.4
Calendar integration (508)
8.6
Meeting initiation (562)
8.9
Integrates with social media (220)
7.7
Record meetings / events (535)
9.0
Slideshows (378)
8.9
Live chat (479)
8.7
Audience polling (292)
8.4
Q&A (331)
8.4
User authentication (403)
8.8
Participant roles & permissions (452)
8.7
Confidential attendee list (316)
8.6

About Zoom

Zoom
Zoom is a popular online meeting and video conferencing platform known for its webinar capabilities for live virtual events and broadcasting. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

In addition to the above features, Zoom also offers:

Zoom Video Webinar
Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.

Zoom Rooms
Zoom offers hardware and software bundles for businesses looking to streamline their web conferencing services.

Zoom Phone
With Zoom Phone, users can bundle their voice, video, voicemail, messaging, meetings, and conferencing through one application. It can carry out calls over cellular voice, cellular data, or WiFi connections and is supported on Windows, MacOS, iOS, and Android devices.


Zoom Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Has featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Does not have featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Has featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing
Additional Features
Has featureMobile Screen Sharing
Has featureVideo Breakout Rooms
Has featureScreen share video with audio

Zoom Video

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Zoom Integrations

Slack, Salesforce.com, Marketo, Google Drive, Box, Dropbox, Pardot, Zapier, Skype for Business (formerly Lync), Microsoft One Drive, Microsoft Outlook, Google Calendar, Google Chrome, Mozilla Firefox, LTI Canvas, LTI Blackboard, LTI Moodle, LTI Desire2Learn, Kubi

Zoom Competitors

Pricing

Does not have featureFree Trial Available?No
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Virtual H.323/SIP Room Connector49/month
Business19.99/month
SaaS EditionPricing DetailsTerms
Basic$0
Pro14.99/month
Business19.99/month
Zoom Room Conference Room49/month
Webinar54.99/month

Zoom Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Zoom Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Blackberry, Mobile Web
Supported Countries:North America, South America, Europe, Africa, Asia, Australia
Supported Languages: English