Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
View PricingOverview
What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (701)8.181%
- Meeting initiation (689)7.979%
- High quality audio (706)7.777%
- High quality video (708)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Desktop sharing and Call recording and Mobile app for iOS highest, with a score of 8.1.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5192)Attribute Ratings
Reviews
(351-375 of 730)Companies can't remove reviews or game the system. Here's why
October 15, 2019
Zoom is excellent for Universities to use
- Cost saving for travel
- Connecting people for teaching purposes
October 15, 2019
Zoom Review
- A bit of a hiccup to switch from WebEx to Zoom.
- Eventually, we will have cost savings by the end of the year.
October 15, 2019
Nice way of capturing Customer feedback and importance of survey
- The client calls are way more easier to be done with Zoom. The no registration allows anyone to join the call i.e. client calls if they do not want to register but still connect to the call.
- The always Zoom on options allows pairing with our clients and the screen sharing and controlling are very good.
- It would be a little better if the remote control and pairing machines improved so that our organisation can use it for paired programming.
October 15, 2019
Zoom & Zoom Rooms - Ease of Use That is Out of This World
- Cost savings.
- Easy to roll out on a short schedule.
- Easy for all TMs of all levels of comfort to become familiar with system.
October 15, 2019
The conferencing tool to help your business be productive
- Zoom has allowed us to save money by switching from a competing product
- Users can't attend two meetings at the same time (it's rare, but still a requested feature)
- Employees tell us how much easier it is to start, join, and control meetings now
- Cost savings
- Allowed us to provide better quality telecommunication services to our clients
- Improved our internal communication within company
October 15, 2019
Zoom - A business solution you must have
- It's an efficient tool. It takes less time to use.
October 15, 2019
Zoom into your organizational freedom.
- Zoom is allowing us to trim down from 3 UC providers to just 1 within 6 months, saving a substantial amount of money.
- Zoom has taken our Training and Development Department to new heights and allowed them to do things we have not been able to do with other providers, such as breakout rooms and collaborative whiteboards.
- Zoom could do a better job at how it manages meeting recordings, but it is still a great environment.
October 15, 2019
Zoom for collaborative teams
- Cost savings for webinars vs. in-person meetings.
- Improved collaboration across teams.
October 15, 2019
Zoom is an awesome product!
- Cost savings.
- Easier collaboration across our business units.
October 15, 2019
Zoom Review
- Improved collaboration via Zoom Rooms.
- Increased team cohesiveness and the feeling of belonging.
October 15, 2019
Happiness is real with Zoom
- Improved collaboration.
- Connections from anywhere at any time.
- Cost savings in travel.
- Time-saving.
- It's brought our distributed employees into closer contact with partners and HQ operations.
- It's lowered technical hurdles for average users to have a high-quality meeting.
October 15, 2019
Great product , very easy to set up and use
- We are currently moving everyone to pro accounts, so the cost is going up, but we feel its worth it.
- Time for the setup of a meeting is very efficient and saves time and effort.
- Setting up the accounts saves us as admin time to work on other problems.
October 15, 2019
Zooming Past the Competition
- Improved collaboration.
- Faster response from IT.
- More comfortable chat environment.
- Meeting rooms we can take pride in.
October 15, 2019
ZOOMY ZOOMY
- It's been a very promising experience.
October 12, 2019
Easy to use after initial startup time
- Cheaper than prior service.
September 30, 2019
Zoom, The Speedier Solution to Web Conferencing
- Allowed for us to start meetings at a faster speed especially with its Slack integration.
- Integration with HubSpot has made it easy to also set up Zoom webinars and sync any contact data within the CRM.
- Need battery chargers for laptops in a meeting lasting over an hour - drains them fairly quickly.
September 28, 2019
Zoom is great for virtual meetings and classes
- Saves travel time as staff from two locations can easily meet now online.
- Increased our number of hybrid courses, as some courses use Zoom meetings.
- Increased our online course offerings as many courses use Zoom for office hours and Q&A sessions.
September 27, 2019
Zoom Creates Collaboration
- Zoom provides opportunities for face to face engagement with leaders that I do not work with face to face.
- Zoom provides a method for me to offer face to face interaction and teaching with my students.
- Although Zoom may have saved the organization money, I am unaware of these benefits as I do not serve as that type of stakeholder.
September 26, 2019
The best of the best - Zoom!
- Zoom has had an infinite Return on Investment due to the fact that we have been using the Freemium version.
- A much more integrated level of collaboration has been achieved with clients
- A lot of potential clients have been able to engage with our company via Zoom due to the simplicity, meaning more business opportunities.
September 25, 2019
Zoom is great because it is simple!
- Easier communication in a distributed environment.
September 25, 2019
Zoom is great!
- Improved collaboration.
- Customer/supplier integration.
September 25, 2019
The best all-in one web conferencing solution
- It has helped improve collaboration between teams and individuals.
- Has given the company huge costs savings by not having to meet onsite nearly as much to communicate and work together since the company is mostly remote.
- Helped on-board new employees faster and more effectively with the tools and features it offers.
September 23, 2019
Zoom is a must have for businesses with multinational customer presence
- Shorter time to deliver projects
- Much easier to deliver content to customers using zoom sessions.
- Low resource & space utilization on local as well as cloud storage.